Whirlpool Cabrio 5D Error Code: How to Fix It

October 2, 2023
Washer Repair

When your trusty Whirlpool washing machine encounters a glitch, it doesn’t keep you guessing. It promptly flashes an error code, signaling the source of the hiccup. One of these frequently encountered codes is 5d. The 5d error code is actually the same thing as the Sd error code; it just gets misread.

The 5d/Sd error code indicates your washer has too many suds, which is generally caused by using too much or the wrong type of detergent. When your drain water resembles a bubble bath due to excess frothy suds, your trusty washing machine hits the pause button on its drum-spinning routine as a safety measure.

What causes a 5d or Sd error code?

There are a few common causes of the 5d error code; knowing these will help prevent it from occurring again.

  • Using the wrong detergent. One of the chief contributors to the 5d error code is using the wrong type of detergent. Whirlpool recommends using a high-efficiency (HE) detergent. Failing to do so could lead to excessive suds buildup, temporarily halting your washing machine’s operation.
  • Using too much detergent. Ensure you use the correct amount of detergent when doing a load of washing. Using too much detergent will lead to an excess buildup of suds and leave residue in the washer at the end of the cycle, which can cause blockages.
  • The drain hose is blocked. Detergent residue often finds its way into various nooks and crannies within your Whirlpool washer as it attempts to drain. This can block the drain hose. To ensure your washer keeps working properly, it’s important to regularly check the drain hose to make sure it’s not blocked.
  • Blocked drain pump. The drain pump, situated at the bottom of the front panel, can easily become obstructed due to excess detergent residue. To tackle this issue, you should clean the drain pump assembly regularly.

How to remove a Whirlpool washer 5d error code

If your Whirlpool washer shows the 5d error code, you must inspect various components within your dryer to determine if they need to be repaired or replaced. Fixing the underlying cause of the error code will stop it from happening again.

Follow these instructions to remove the 5d/Sd error code:

Step 1 – Check for detergent residue

Begin by removing any clothing left in the washer. To remove any remaining detergent residue, initiate a long, high-temperature cycle. This should effectively eliminate most of the buildup. However, if stubborn residues persist, consider using a specialized cleaning product designed for washing machine interiors. It’s a hassle-free process that can save you from hefty repair expenses down the road. Once the washer has been cleaned, check if the error code has stopped showing. If not, check the drain hose.

Step 2 – Check the drain hose

The next step is to check the drain hose for twists or kinks obstructing water flow. Straighten the hose if needed to ensure proper drainage. If the hose is clogged due to detergent or debris buildup, employ a drain snake to clear it. If the drain hose is damaged, it will need to be replaced. Once the drain hose has been checked, ensure the 5d error code has stopped showing. If not, check the drain pump and filter.

Step 3 – Check the drain pump and filter

The drain pump assembly could be blocked or damaged, so you must inspect it. If it’s damaged, replacement may be necessary. You can find replacement drain pump assemblies at all major hardware stores or get a technician to do it for you. If blockage is the issue, carefully remove the residue. A simple wipe-down with a cloth may suffice. Once the pump and filter have been checked, turn your washer on and ensure the 5d error code has stopped showing. If not, check the foam level sensor.

Step 4 – Check the foam level sensor

A malfunctioning foam level sensor might cause the 5d error code to show on your Whirlpool washer. To test the sensor, turn the machine on without starting a wash cycle. If the error persists, it’s time to consider replacement. Access the foam level sensor behind the control panel by removing the panel’s screws. With the panel removed, you can repair or replace this essential component.

To ensure the sensor’s functionality, employ a multimeter to test for electrical continuity. Connect the multimeter to the sensor’s terminals; if it shows continuity, the sensor works correctly. A no continuity reading indicates a faulty component necessitating immediate replacement. Once the foam level sensor has been checked, turn your washer on to ensure the error code has gone. If not, check the water pressure sensor.

Step 5 – Check the water pressure sensor

The water pressure sensor also needs to be checked. It can be found at the back of the control panel and is identifiable by its attached rubber tube. The water pressure sensor can become faulty or clogged up. To check the sensor, disconnect the tube to check for blockages. After clearing any potential obstructions, use a multimeter set to its lowest resistance setting to test the sensor’s continuity. A continuity reading indicates a healthy sensor, while a no-continuity reading points to a faulty unit that requires replacement. Once checked, ensure the error code has stopped showing. If not, you will need to consider replacing the main control board.

Step 6 – Replace the main control board

The main control board might be the culprit if the 5d error code persists despite your efforts. A malfunctioning control board can send erroneous alerts and display random error codes. In such cases, professional repair or replacement of the control board may be necessary. Replacing the main control board can be a very costly repair, so depending on the age and condition of your washer, you might be better off purchasing a new appliance. At this stage, your best option is to call a technician to come and inspect your washer to see if they can find the cause of the 5d error code.


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