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for Bonita Springs, FL
Ted - Bonita Springs, FL
The service rep was not helpful in letting us understand the problem. This was the second time in 6 months that they repaired/replaced the same parts. The refrig is 3 years old. I just wanted to understand why does this keep happening.
Hector review **********Excellent Service
Robert - Bonita Springs, FL
Michael - Bonita Springs, FL
Very professional. Courteous and responsive.
Lisa - Bonita Springs, FL
Changed out a couple parts. Didn’t address the issue with the door not being level. Tried to call him shortly after he left. Refused to take my calls, never responded. I had to contact the service center in order to get a whole new repairman to come out and address the problem which left me with another four days of the same issue with my refrigerator that he was supposed to fix. Didn’t listen to my concerns. Wasn’t good at all. Hopefully the person that comes tomorrow will be better.
Janet - Bonita Springs, FL
Gary - Bonita Springs, FL
You do good work
Michael - Bonita Springs, FL
great technician. very kowledgable
Ann - Bonita Springs, FL
I would call them again
Brenda - Bonita Springs, FL
Guy is a pro!
Stephen - Bonita Springs, FL
Excellent Warranty Service
William - Bonita Springs, FL
The repair was completed on time and the service technician fully prepared to successfully repair my oven.
Marvin - Bonita Springs, FL
Everything was great
Punctual and courteous
Mario - Bonita Springs, FL
Hector has been very helpful during our ordeal with our fridge and continue to do so since the issue has not been completely resolved as of today, we are very confident he will make it possible at the end. We appreciate his efforts as well as Flamingo’s .
Super guy. Super service.
James - Bonita Springs, FL
Hector knows his stuff and showed he takes his job seriously and professionally. More folks could learn from him as to what service means.
Polite and knowledgeable.. a great technician
Richard - Bonita Springs, FL
Gene - Bonita Springs, FL
Service was excellent. Technician very knowledgable
Anthony - Bonita Springs, FL
Roseann - Bonita Springs, FL
Had great service, very nice gentleman. Was able to make an appointment quickly. Price was great. Guy cleaned up when he was done, didn’t scratch or damage anything. Very personable. Would definitely recommend or use again if necessary.
Expensive labor and service call prices
"Luellen - Bonita Springs, FL
Excellent service but overpriced
Great service. On time
Frances Goldman - Bonita Springs, FL
Polite friendly , informative. Knowledgeable about the product
Great job. Very friendly and efficient
Timothy - Bonita Springs, FL
Loretta - Bonita Springs, FL
Florence - Bonita Springs, FL
He was very informative v Explained many things very intelligent and mannerly
Catherine - Bonita Springs, FL
Sheila - Bonita Springs, FL
David is a very knowledgeable repairman, he certainly knows his stuff!
Phil - Bonita Springs, FL
Good Repair Service
Dawn - Bonita Springs, FL
Great Service. Very Knowledgeable technician.
Debra - Bonita Springs, FL
Hector’s efficiency in diagnosing the issue, ordering parts and making the repair on my refrigerator was much appreciated. While it’s annoyingly to be without a properly working appliance, the efficiency on the timing and actual work was great.
DISHWASHER WHIRLPOOL WDT720PADW0 "installed new heater in the unit, went to test mode no error code were found, ranthe unit twice wrking ok, job completed."
DISHWASHER WHIRLPOOL KDTE334GPS0 "installed new rail arm in the unit, top shelt opens and closes ok, job completed."
WASHER MAYTAG MVWC565FW2 "found some damaged parts ordering new ones,; ordrng 1 W11399433 (control) and 1 W11035751 (gearcase) and 1 W10913953 (actuator)"
DISHWASHER WHIRLPOOL WDT970SAHZ0 "ran diagnostic no error code , check heater & pump & dispenser ok , advised customer before turning on d/w open hot water in the sink , when water is hot turn on d/w to hight temp and heat dry at the same time also to use jet dry , unit working ok"
COOKTOP WHIRLPOOL WFE550S0HZ1 "replaced parts listed ,checked door ok"
DISHWASHER WHIRLPOOL GU2500XTPB6 Q1/No; Q2/No Q3/No Control panel flashing . Stuck CTRL button. Need new Control pnl.
REFRIGERATOR AMANA ASI2575GRS01 Q1/No; Q2/No Q3/No Ice Door sweating. Ordered new chute door.; ordrng 1 W11322483 (Ice Door) and 1 WP2169104 (insulation) and 1 W11203924 (CTRL)
DRYER WHIRLPOOL WED49STBW1 Dryer not working at all. Thermal fuse is open due to plugged dryer vent. Consumer must get dryer vent cleaned before use. Test dryer operation after repair. FIRE HAZARD! Left dryer unplugged so customer cannot use dryer until vent has been cleaned.; used 1 WP3392519 (FUSE) from stock
DISHWASHER WHIRLPOOL GU2500XTPB6 Need to run call before 4pm; schdld next appmnt for 3/25 WED !
WASHER MAYTAG MHW8200FC0 Replaced moldy bellow. Checked for leaks. No leaks. RW/ to S-CODE BELLOW.; used 1 W10135699 (CLEANER) from stock
DRYER MAYTAG MED8200FC0 Door seal missing. Heater element open. Fire inside dryer. Disassembled dryer. Cleaned lint from all componets. Replaced open heater and installed new door gasket. Start and test.
FREEZER WHIRLPOOL WRF767SDHZ00 "installed nw control in the unit, went to test mode no erro code were found, unit working ok, job completed."
WASHER MAYTAG MHW5630HC0 "installed new latch in the unit, went to test mode no error code were found, ran the unit twice working ok, job completed.got extra labor MPDU3PDNL2"
DISHWASHER MAYTAG MDB8989SHZ0 Dishwasher drain hose was not connected properly for long run installation. Drain loop was bypassed. Unistalled dishwasher to connect 12' dishwasher hose for proper installation. Reconnect drain loop. Upper dish rack keeps rolling out when door is open. Adjust rear wheels for dishwasher to sit in cabinet space level. Checked for leaks. No water leaks.; ordrng 1 DS-W10795980 (Direct Ship CAP)
WASHER MAYTAG n/a "at arrival customer stated that panel control wasnt working, found daaged panel installed new one, went to test mode no error code were found, rn the unit twice working ok, job complketed."
FREEZER WHIRLPOOL WRF767SDHZ00 "still need new part,; ordrng 1 W11224256 (control)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "at arrival customer stated that unit temperatures were changing all the time and also the food started spoiled, found sealed system components damaged, ordering new one,; ordrng 1 W10507884 (compressor) and 1 W11179385 (dryer) and 1 WP2188823 (evaporator) and 1 WPW10179146 (valve)"
DRYER MAYTAG MED5630HC0 "at arrival customer stated that unit wasnt heating up at all, went to test mode no error code were found, checked continiunity in the cut off getting power checked thermal fuse found it open-shorted, installed nw one, ran the unit twice heating up ok, job completed.; used 1 W10909685 (FUSE) from stock"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "at arrival customer stated that unit wasnt draining at all and some bad smell is coming from inside, went to test mode no error code were found, checked voltage coming into major components gettitng the proper voltage inside the sump and drain pump, found foreigner object inside the pump and blocking the water flow, removed it, ran the unit twicw working ok, job completed."
WASHER WHIRLPOOL WTW4815EW1 replaced pump to correct issue. tested and calibrated unit
REFRIGERATOR KITCHENAID KRFC704FSS00 "replaced parts listed , tested ok"
DISHWASHER MAYTAG MDB8989SHZ0 Dishwasher frame was bent on LH side of tub. Readjust tub and frame for door to close as designed.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 USE AUTHO# WPDCF00DPL2 Water line is frozen in door. Void in insulation. Need new FZR door. Ordered new door.; ordrng 1 WAREHOUSE-LW11026428 (BACK TO WAREHOUSE FZR DOOR)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "at arrival customer stated that doors were uneven, level both doors applied heat to both gaskets doors opens and closes ok, job completed."
WASHER WHIRLPOOL WTW4815EW1 at arrival cust stated the unit was not draining. found faulty pump. ordering part from ssb; ordrng 1 WPW10661045 (pump)
REFRIGERATOR KITCHENAID KRMF706ESS01 Use autho# KPBWAPBFPL1 Water was leaking from filter housing. Filter was not set all of the way in housing. Removed and installed filter properly. Checked water tank and hoses for leaks. Checked okay.
MICROWAVE WHIRLPOOL WMH32519HZ "at arrival customer stated that unit wasnt heating up properly also the interior light was on all the time, went to test mode no error code were found, found harness wire damaged, installed new one, ran the uni twice working ok, job completed.; used 1 W10872453 (WIRE HARNESS) from stock"
WASHER WHIRLPOOL WFW94HEXW2 "ran diagnostic error code f6e1 , needs to be replaced board , customer will think about estimate"
REFRIGERATOR KITCHENAID KRFC704FSS00 "inspected unit found defrost issues , ordering parts; ordrng 1 W11167902 (cover) and 1 W11333076 (board 259.04)"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "at arrival custoer stated that some condensation was inside the unit, found damaged control and difuser, intsalled new parts as control and difuser, went to tets mode no error code were found, advised customer nt to overload the unit with to much food cuz this can affect the cold air recirculation inside and bloking the vents can cause this kinda of problems, job completed."
WASHER-TOP LOAD MAYTAG MVWB765FW3 "replaced parts listed checked , tested working ok"
REFRIGERATOR KITCHENAID KRFF507ESS01 "replaced parts listed ,tested ok , advised customer if occurs again please callfor svc"
DRYER WHIRLPOOL WED5000DW2 called tech line spoke to lian explained complained customer still not happy with this model and the way is designated case 7727371297
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 "installed new control, chute and water valve in the unit, went to test mode no error cide were found, unit working ok, job completed."
OVEN WHIRLPOOL WEE750H0HZ1 "replaced parts listed , tested ok"
WASHER-TOP LOAD MAYTAG MVWB765FW3 "inspected unit found lid hinge broken , ordering part; ordrng 1 W11259006 (lid)"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "inspected unit top door seal magnetic not seal properly ,ordering part; ordrng 1 LW10803965 (dor fip) and 1 W11178521 (nameplate)"
WASHER-TOP LOAD MAYTAG MVWX655DW1 Washplate splines in center are worn out. Need new washplate.;Replaced wash plate.
REFRIGERATOR KITCHENAID KRFF507ESS01 "inspected unit ran diagnostic not error code , per customer said top unit freezing food ,ordering parts; ordrng 1 WPW10248595 (damper) and 1 W10843055 (board) and 1 W11089931 (board)"
OVEN WHIRLPOOL WEE750H0HZ1 "ran diagnostic error code f6e0 & , ordering parts; schdld next appmnt for 3/14 SAT !"