Customer states that the washer will shake and going off balance. Checked washer and seen that the suspension is bad.; ordrng 1 W10780051 (suspension)

Customer states that the unit will display F2 E1 error code. Checked range and seen that the console is bad. Replaced console ui and notice new console is damaged. Will reorder new console for the repair.; ordrng 1 W10915815 (panl-cntrl)

Customer states that the range handle is damaged. Replaced defective/ damaged handle. Tested range and all tested ok at this time.

Customer states that the dryer is making a loud noise and smells like burning. Checked dryer and seen that the motor is bad due to windings. Whirlpool paying for the service fee and customer will need to pay for the parts.; ordrng 1 W11364931 (motor) and 1 WP697772 (blower)

Customer states that the dishwasher is not properly installed. Checked dishwasher and seen that the dishwasher needs to be rasied and insulation needed adjusting. Tested dishwasher and all tested ok.