Appliance Repair in Smyrna, Georgia

Roger was on time and very polite and very knowledgeable on providing the best possible service to fix our dishwasher drainage system. He replaced the pump in a very short time frame. Thank you.

Very nice quick and efficient.

skilled and efficient

Roger was thorough and professional. Very knowledgeable about the appliance.

Very competent

This has been an incredibly frustrating experience. I initiated the process January 20th, waited a week for 1st available appt, that was cancelled day of, 2nd appt was rescheduled a week later, after a 10 min inspection was told they would contact the manufacturer, manufacturer said the tray needed to be pulled out but Flamingo suggested that would require a more detailed repair and to get back on the schedule, so I did, then 2 weeks later was told that the repair could not be performed and to contact the manfuacturer myself. I did, the manfuacturer said to perform the repair myself. That was yesterday (Feb 18) so it's been a month of back-and-forth and no resolution from anyone. I disassembled the tray myself yesterday and did what I could and hope that it works. One of the worst customer service experiences I've had unfortunately. I realize you only do what you can, but some up front transparency would have been better. My expectations weren't managed appropriately.