Customer states that the washer will not fill with cold water. Checked fridge and seen that the valve is defective. Replaced valve and agitator and all tested ok.

Installed new wire harness due to washer having broken wire in the harness. Tested washer after install and all tested ok at this time.

sr7733129507Customer states that the washer is still not draining. Checked drain and seen that the lower harness and replaced harness.; ordrng 1 W11591637 (harness)

Installed new drain pump due to defective pump Tested washer and all tested ok at this time. This is the fourth time us reapairing the same issue.

Customer states that the washer will not drain. Checked dishwasher and seen that the wires going to drain pump. Replaced connectors tested washer and all tested ok.