"Q1: No, Q2: No. Replaced defective console. Unit is now functioning properly. No signature due to Covid-19 protocol."

condensation build up on light switch. Cleared ice and tested operation

"Q1: No, Q2: No. FCC*** Checked unit and found small spots of surface rust forming on finish of stainless steel. Will send out recommended cleaner per whirlpool. Advised customer to use the affresh cleaning tablet for dishwasher dissolved in cup of water and use with mr clean magic eraser to lift stubborn spots forming on finish, then use the regular cleaner for day to day use. This is a one time install and instruct call. Informed customer that rust is not covered under warranty. No signature due to Covid-19 protocol.; ordrng 1 W10252111 (Cleaner (direct ship))"

"Q1: No, Q2: No. Replaced defective valve. Unit is functioning properly. No signature due to Covid-19 protocol."

"Q1: No, Q2: No. Checked unit and found shorted keypad. Unit needs new console control. No signature due to Covid-19 protocol.; ordrng 1 W11378949 (Control)"