"7732185580 Joel with techline did documentation. Called trade care team( 7731838556 ) WZX1F00NL2Checked and found mag defective , replaced mag and ran testing unit now passes please note customer is upset same part has broken in less then 2 months not sign due to COVID-19 protocol. Q1: No, Q2: No"

"Please use autho spoke to Sophia wzi1y00nl2Customer complaint unit unit will not heat, uninstalled otr, replaced mag cap diode and ran testing unit has passed and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"

tech training 36

TECH TRAINING - 36based on temp log data unit seems to be shutting off and letting temps in both compartments rise to above 50 degrees. full frost pattern and not over heating. must be faulty thermostat shutting off power to cooling components. ordering. no signiture due to covid 19 protocol; schdld next appmnt for 9/22 WED 8-10

DRYER WHIRLPOOL WED560LHW1 Customer complaint unit is making a noise. Checked unit and found kit at fault. ordering kit to solve issue. q1no q2no.; ordrng 1 4392067 (kit)