"Customer complaint the washer not working.Checked unit and found that the unit needs eletrician to fix eletrical issues. Also tested and found that the tranmission needs reaplacing.Ordering the transmission and tub; ordrng 1 W11454741 (gearcase) and 1 W10913953 (actuator) and 1 W10721967 (drive pulley), used 1 W11307244 (LATCH) from stock"

The customer complain when they dispense for water its leaking all over the place. Also the ice maker is not working properly. Checked the wall outlet for the proper voltage its good. Checked the ice maker found its just keeps rotating. also the ice fan is not working at its full copacity. Gave the customer a estimate for the parts and labor of the customer is going with the repair. Went to Marcone to pick up the ice fan Installed the fan and ice maker. Tested both parts the ice fan is working to its full capacity. The ice maker has passed all test and is working as designed. There is water going into the ice mold. Advised the customer to throw the fisrt 18 ice cubes away. Advised the customer to allow 24 hours for the ice maker to start producing the ice. no sign due to covid-19 p; ordrd 1 W10846539 (evaporator fan blade)

"Customer complaint the refrigerator ui flashing and beeping and not cooling correctly. Checked unit and found the cntrl at fault, Replaced cntrl and tested,unit is now working as designed."

"removed evaporator cover. replaced thermistor, and control box. secured parts into place. confirmed no ice/frost left on evaporator prior to putting back together. tested and unit now working as intended."

"Spoke with Whrilpool about customers rudeness and there false statements made abbout me and my trainee. Whirlpool is aware that customer has lied to have a perosnal gain. My office notified me of Customers statesments and were absolutely false. Whirlpool advised based on the false claims, do not service customer for liability reasons. ref#7733550679 Nancy"