Representative was knowledgeable and thorough.

Generally, technically competent and professional part replacement service. Technician left a small scratch on the wood enclosure housing my microwave. I am having to arrange for touch up.

It was not satisfactory.

Great service but not able to repair this is the third time someone has been to my house since October. The part is inside the body of the freezer.

Great customer service. He is worth a raise. He is very knowledgeable of the products. He took time out to explain the parts and how they function.