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for Venice, FL
Kaitlin - Venice, FL
3rd Tech was the Worst
Suzanne - Venice, FL
My year-old Whirlpool washer has a malfunctioning Load & Go system. The first two techs wound up changing every part related to the detergent dispenser. The system problem was not corrected and a 3rd more experienced tech was sent, He came not very prepared, did not fully understand the problem, and accused me of not using the dispenser correctly (not true). He told me to wait 6 months and Whirlpool may have a solution. Fortunately I have an extended protection plan with Lowes and my husband is an experienced Professional Engineer
Great service by Tony!
Amy - Venice, FL
My problem turned out to be a very simple fix, but Tony took the time to adjust the way my dishwasher fit in the opening of my cabinets so it was much better. He also checked the filter and talked to me about the detergent and why the liquid wasn’t a good choice and said I should switch to the tablets. I really appreciated his time and suggestions. I was very pleased with his service.
Karen - Venice, FL
Very friendly, knowledgeable and he went above and beyond to accommodate my schedule.
Excellent service tech
Dick - Venice, FL
Stephanie - Venice, FL
Great service by knowledgeable technician
Gene - Venice, FL
On time recognized the problem and fixed it in a short time
Great service. On time, efficient and professional
Elizabeth - Venice, FL
Very Good Service!
Suzanne - Venice, FL
Tammy made the first call. Chris made the 3 additional calls and replaced all of the parts. I think that the automatic soap dispenser is finally working! Both service persons were very knowledgeable, organized and pleasant. I appreciate the fact that they put on booties over their shoes before entering our home!
Sam - Venice, FL
Tony was very professional and knew exactly what to do to fix our refrigerator door. He completed the work in a reasonable amount of time and was very willing to answer questions that we had. We are very pleased that he came to do the repair.
Philip - Venice, FL
Antonio called before he left his last job. A bit later he was there. Just like clockwork. Opened up the fridge took things apart and about 30 he was done. Obviously he knew his trade and got the job done. Quickly , efficiently, and cleaned up . What else can anyone ask for? Job well done! Great Customer Service!
Very knowledgeable and informative.
David - Venice, FL
On time service, knows his business.
Lorena - Venice, FL
I am a tenant at this place. The representative Tammy was great very friendly very helpful and very thorough and on time. The only negative thing I have about this company is the first person that came to replace our icemaker said he would come on Wednesday knowing we couldn’t be home till after 3 o’clock he said that was OK no matter what time you guys gave us but that was not true so he needs to be corrected in that area You guys showed up at the appointed time and I knew we couldn’t be there that time but the guy said that would be OK but obviously it wasn’t we had to get a replace three days later
Laura - Venice, FL
Thomas - Venice, FL
Great service and follow up.
Kathie - Venice, FL
Tammy was capable, knowledgeable and friendly.
Margaret - Venice, FL
Pleasant, clean, company logo shirt, informed me of the problem.
Janine - Venice, FL
Olivera - Venice, FL
Larry - Venice, FL
James - Venice, FL
Tony did a fabulous job. Very knowledgeable, courteous and pleasant. Definitely an asset to the Flamingo service team. Thanks Tony!
Robert - Venice, FL
Could not have been better
David - Venice, FL
Warranty was done very well by Flamingo Appliance, on time , called ahead and very professional
Serivce was excellent, on time, friendly
Betty - Venice, FL
This was a repair of a Maytag high end washer that was used for only 2 weeks. Needed a new motor. Time will tell if the fix will last and was the right thing to do. The service technician was knowledgeable and seemed to know exactly what he was doing as well as being a friendly nice guy. Thanks.
Ken - Venice, FL
John - Venice, FL
I think it was highway robbery to charge $135 to unscrew and rescrew a couple of screws.
Great Customer Service
Shirley - Venice, FL
Antonio conducts himself in a very professional manner. He repaired our dishwasher and gave us advise on maintainence for all of our appliances.
Ron - Venice, FL
Very professional and saved me additional money.
REFRIGERATOR WHIRLPOOL WRF954CIHZ00 complaint condensation on frig doors-turn on the mullion heater check seal on doors ok unit ok
DISHWASHER WHIRLPOOL WDT750SAHZ0 cust complaint not washing-order wash pump and called partner team for auth repair # wm809m8apl1; ordrng 1 W11087376 (wash pump)
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "no ice cycled ice did not fill, ordering valve and ice maker, tests velave after i/m is installed before installing valve.; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)"
N/A N/A WASHER "rust inside cabinate, soot falling down, turn table not turning, moisture inside unit. house temp is set at 67 degrees and out side temp is in the 90s, motor is jammed and needs a new one, found the filters need to be cleaned and moisture inside the unit the blower sounds like its working but no air coming out the vent, unit is installed on serial # is rubbed off call american home sheild spoke to april she transfered me over to Jury. she states i can still work on the unit, i asked for extra labor to pull unit down to inspect blower instilation.she gave another phone# to call 800-251-1608 Kinasha called Stacey to tell her the the blower is unavailable, she is giving me a generic code for billing and will call home sield and let them know they are not going to continue with the repair."
REFRIGERATOR FD WHIRLPOOL WRF736SDAM13 cust complaint low production on icemaker-check icemaker error code 56 pass check water flow very slow took filter out has better flow unit ok
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 cust frz in frig sectionrder thermistor; ordrng 1 W11131391 (harness wire) and 1 WPW10503278 (control elec)
WASHER MAYTAG MHW8630HC0 cust complaint too much soap in tub this has a automatic dispensor set the soap dispensor to 6 cust not happy with unit took picture test unit in diagnotic ok no errors
COOKTOP KITCHENAID KESS907SSS06 cook top has a stress ctack on left side. ordering cook top. spoke to MT Rob scode covers parts. labor is collected for trip; ordrng 1 W10297306 (cooktop)
REFRIGERATOR KITCHENAID KRFC604FSS00 cust complaint no ice-order icemaker; ordrng 1 W10898228 (icemaker)
REFRIGERATOR WHIRLPOOL WRSA88FIHZ00 "ui not working and no water, found wire disconected, reconnected and tested ok, purged 80 oz of water, unit is running as designed"
WASHER WHIRLPOOL WTW4800BQ0 "fcc lid wont lock, recalibrated, drain pump came on for an extended period of tim, advised cust to use less soap. tested and unit is running as designed"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "ice spits all over the place and you either get 3 cubes or 12 no telling how much. advised cust to use a large mouthed glass, cust stated the mullion doesnt always spring back. tested and spring seems loose and it clicks. cust doesnt wish to have repair done at this time. if she decides to goahead she will call back part# is WPW10311757"
WINE CELLAR WHIRLPOOL WUW35X24DS01 complaint no cool-replaced control elect board noticed pin was bent on old board test unit ok--cant get signature new home
RANGE WHIRLPOOL WEE745H0FS1 fcc. panel was wrong color replaced panel provided by pulti. and tested ok. use wm41000al1
REFRIGERATOR WHIRLPOOL WRF989SDAM03 cust complaint both water and ice padles not working-when you unplug unit it works a couple days-replaced pantry ui board and main electronic board test ok
MICROWAVE JENN-AIR JMW3430DS02 "Installed new UI, connected to customer Wi-Fi. Test and check okay. Unit still set to celsius on the app, but not on the oven. Customer will contact JA about this issue."
RANGE HOOD UNKNOWN WVU37UC0FS0 cust complaint hood not pulling air-unit was not set up correctly air draws in house not venting outside change venting direction ordring charcoal filter no need for tech unit ok; ordrng 1 dsW10905734 (filter)
MICROWAVE WHIRLPOOL WML55011HS2 cust complaint end tonre not lound check panel the tone is working fine can not make it louder unit ok
WASHER WHIRLPOOL MHW8000AW0 has drain pump error.send 2 men because of space; ordrng 1 WPW10701571 (control) and 1 WPW10515401 (pump-water) and 1 2man (2man)
DISHWASHER WHIRLPOOL WDTA75SAHN0 "fce2. not cleaning, soap stays on the bottom, found fault. not listed in tech sheet, found water turned off. ran diagnostic all tests passsed. unit is running as designed"
DRYER WHIRLPOOL WED7000DW2 "long dry time ran diagnostic. good air flow and voltage cheks good, advised cust if there are only a few items the fabric may not hit sensor. for smaller loads timed dry ay be better options"
REFRIGERATOR KITCHENAID KSF26C4XYY03 cust comp;aint no ice-order icemaker; ordrng 1 WPW10251076 (icemaker)
REFRIGERATOR MAYTAG MFI2568AEW cust complaint no ice-replaced icemaker test ok
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "loosing cool, no ice and water leakingfound ff evap cover frosted over. found Technical Service Pointer #:W11033419D checked test 128 got 6. according to pointer it should be a 7. no lable on ice maker. needs evap cover, ice maker and cntrl. advised cust repair needs authro, either insurance will contact them or flamingo will contact them for schedualing.also needs extra labor due o doors needing to be removed.W10889841 cover , w11389713 cntrl w10898228 ice maker ; saved tckt , states that autho needed"
WASHER-TOP LOAD WHIRLPOOL WTW8000DW0 "very loud when spinning, tested found bearings to be bad called Dakota from aig authro wm64000xpl2; ordrng 1 W10752187 (screw) and 1 W10811956 (gear case) and 1 W10752283 (wash plate) and 1 W10811960 (basket) and 1 W10512161 (tub) and 1 W11130356 (suspension) and 1 WPW10215093 (filter) and 1 WPW10215093 (screw) and 1 2/man (2/man)"
MICROWAVE WHIRLPOOL WMH32519HZ3 Helper with 73.
COOKTOP WHIRLPOOL WGE745C0FS01 cust complaint left burner broken-replaced element burner test ok
MICROWAVE WHIRLPOOL WMH32519HZ3 "popping noise and no heat, replaced high side tested and unit is running as designed"
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Customer states that unit is not producing ice. Ran test 96 to calibrate valve, then 97 to test valve, test okay. Fill tube is not frozen. Installed new ice maker, test and check okay. Allow 24-48 hours for ice production. and 72 hours to fill bucket. Dump first couple batches of ice for clean ice."
REFRIGERATOR WHIRLPOOL KBFS25EWBL9 icemaker not shutting off replaced shut off arm tested and unit is running as designed
REFRIGERATOR KITCHENAID KRMF606ESS01 cust complaint not cooling enough soft icecream-tech 80 check fan motors ok compressor ok check all thermistor in diagnostic all pass adjusted the temp unit ok
COOKTOP WHIRLPOOL WGE745C0FS01 cust complaint right rear burner no good-replaced burner then noticed left rear broken order element; ordrng 1 WPW10342780 (element)
REFRIGERATOR WHIRLPOOL WRS325FDAM04 cust complaint no ice-replaced icemaker called robert for s code part free cust trip and labor 1 year qarranty
WASHER WHIRLPOOL WFW92HEFW0 unit getting water in load and go cartridge .called tech line he said we have done all we can .cust is not snaping lid shut per tech line .sr7725691319
WINE CELLAR KITCHENAID KUWR204ESB00 complaint light stays on-check door switch ok change setting to auto test ok cant get signature new home
DRYER WHIRLPOOL WED4850HW0 "cust complaint not spining--replaced drive kit belt test ok; used 1 4392065 (KIT, DRYER REPAIR) from stock"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 inst parts listed unit ok
DISHWASHER WHIRLPOOL WDT750SAHW0 cust complaint wont start-child lock was turn on reset control and level unit was hitting cabinet test ok
WASHER MAYTAG MHW3505FW1 "wont start, no response from cntrl. replaced panel cntrl and put into diagnostic. found f5e2 door lock. started diagnostic all tests passed. unit is running as designed.; used 1 W10921682 (cleaner) from stock"
WASHER WHIRLPOOL WTW8500DC5 "water fills tub then drains with out starting the washer, replaced panel and valves, tested and recalibrated. unit is running as designed"