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Local Reviews
for Union City, GA
Great service. Great attitude.
Kira - Union City, GA
Execellent Service
Bufordthelma - Union City, GA
Appreciated Service
Lamonica - Union City, GA
The technician was very informative and professional. I appreciate someone who know what exactly they need to do. I also appreciate the follow up call after service was completed.
Charles
Charles - Union City, GA
Great prompt service
Awesome
Shea - Union City, GA
Dennis was very professional and quick. He was very knowledgeable.
Great service.
Aiyedun - Union City, GA
The Technician was great.
Great service
Deirdra - Union City, GA
Patrice
Patrice - Union City, GA
Very professional
Excellent service
Eugiena - Union City, GA
The service guy was very professional and educated me very well
Great Service
Wazir - Union City, GA
The repairman, David, was very nice a knowledgeable about his job. He knew what the problem was with our oven and had the part to fix it. Job was done. Oven's working, again.
Great service!
Maegan - Union City, GA
David was awesome. He came by, immediately identified the problem, and had it resolved in under 15 minutes. My washing machine is running great now!
Great service
Reginald - Union City, GA
Mrs.
Mary - Union City, GA
Good customer service
New stove problem
Rhonda Benton - Union City, GA
Professional Tech. Polite and knowledgeable

Timothy H.
WASHER MAYTAG MVWB965HC0 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt working properly i installed parts the unit is working properly.

Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Installed new icemaker and main control unit is infested I did not plug unit in due to major infestation instructed dealer to thoroughly fumigate unit before applying power** customer did not sign due to COVID-19 protocol Q1 N Q2 N**

Dennis J.
WASHER WHIRLPOOL WTW5500XW3 "Inspected unit and customers complaint of unit not spinning, found unit to have multiple stored faults, long/no drain, lid lock, and motor faults, unit will need pump, lid lock, motor and actuator replaced, please order and reschedule for 12/02** customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 1 WPW10006355 (actuator) and 1 W10404050 (lid lock) and 1 W10832724 (drive motor) and 1 WPW10276397 (drain pump assy)"

Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ "Inspected unit and customers complained of freezer door not shutting unit not cooling found icemaker arm disengage from icemaker not allowing door to shut completely repaired icemaker arm re-checked operation of freezer door also found screw for left side bracket not fully inserted stopping slide from fully closing retighten screw freezer door checks good check main control found main control faulty, please order main control and reschedule for 11/19** Customer did not sign due to COVID-19 protocol Q1 N Q2 N** ; ordrng 1 W11035836 (cntrl-elec)"

Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ Installed new main control in unit unit now currently cooling unit checks all OK** Customer did not sign due to COVID-19 protocol Q1 N Q2 N **

Dennis J.
DRYER MAYTAG MGDX655DW2 Inspected unit and customers complained of gas leak currently unit is not leaking gas did find exhaust leak from duck work seal ductwork off rechecked unit all OK. Gas company came out and also replaced supply valve to dryer for leak. Customer did suffer from gas leak exposure due to improper install.** customer did not sign due to COVID 19 protocol Q1 N Q2 N**

Dennis J.
REFRIGERATOR WHIRLPOOL WRT1L1TZYB01 "Inspected unit and customer complaint of unit leaking in fresh food section found freezer evap drain frozen over, drives drain cleared ice from freezer floor, rechecked unit all ok** customer did not sign due to COVID 19 protocol Q1 N Q2 N**"

Dennis J.
RANGE - ELEC WHIRLPOOL WFE505W0HB1 Installed new terminal block recheck connections all OK** customer did not sign due to COVID 19 protocol Q1 N Q2 N**

Dennis J.
WASHER MAYTAG MVWB865GC1 Dropped off dispenser that was requested to be direct shipped to customer**customer did not sign due to COVID 19 protocol Q1 N Q2 N**

Dennis J.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Inspected unit and customers complained of icemaker in op found icemaker and harness damaged from icemaker constantly falling off of wall please order icemaker and harness reschedule for 9/17** customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 1 4317943 (icemaker only)

Dennis J.
DRYER WHIRLPOOL WED5700XW0 "inspected unit and customer complaint of units door popping open during cycle, replaced faulty door catch, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

David J.
DRYER WHIRLPOOL WED5000DW2 Customer complaint unit not turning on Found unit to have blown thermal fuse the Customer did not sign due to COVID-19 protocol; ordrng 1 WP3392519 (thermal fuse)

David J.
FREEZER GLADIATOR GAFZ30FDGB01 Installed door and pedal unit check all okay the Customer did not sign due to COVID-19 protocol

David J.
WASHER WHIRLPOOL WTW4800XQ2 Customer complaint unit getting off balanced Found unit to have bad suspension please order and return on 09/23the Customer did not sign due to COVID-19 protocol; ordrng 1 W10780048 (suspension)

Timothy H.
FREEZER GLADIATOR GAFZ30FDGB01 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no, Arrived at the customer home the customer complaint is unit isnt cooling, i arrived at the customer home and found ice on back panel defrost issue the customer need thermistor and control.; ordrng 1 WPW10383615 (thermistor) and 1 W11251044 (contrl-box)"

Timothy H.
N/A N/A RSS300XKNS3 "alled the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no, Arrived at the customer home the customer complaint is that the knobs are broken ordering knobs.; ordrng 4 WP330190 (knob)s"

Timothy H.
WASHER WHIRLPOOL WTW4800XQ2 "called the customer prior and ask the 2 questions and note on the ticket 'q1 no, q2 no, Arrived at the customer home the customer complaint is that the unit tub was off damper, i realliagned tub on damper, unit is working properly."

David J.
REFRIGERATOR WHIRLPOOL ED5FHEXSB00 Customer complaint unit freezing food in fresh food section Found unit to have bad thermostat fesh food section near bottom was around 20degrees where as the tld shelves were around 34 degrees please order thermostat; ordrng 1 WP2315562 (thermostat)

Dennis J.
DRYER AMANA NED4655EW1 "replaced faulty timer, heater and thermo fuse kit, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
WASHER AMANA NTW4516FW2 "inspected unit and customer complaint of unit leaking, found hot water supply line loose dripping down back, tightened hose, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
WASHER WHIRLPOOL WFW5620HW0 "inspected unit and customer complaint of unit inop, upon arrival, tried to start unit, unit will not respond. started test mode, unit accepted test activation no issues. no current faults. exited test mode. tried to start normal cycle, unit started with out failure. started unit multiple times without issues. unit currently checks all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

David J.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 installed both slides unit check all okay the Customer did not sign due to COVID-19 protocol

David J.
WASHER MAYTAG MVWX655DW1 washplate stuck and no longer able to remove will need washplate as well the Customer did not sign due to COVID-19 protocol; ordrng 1 W10902814 (washplate)

Dennis J.
DRYER MAYTAG n/a "Inspected unit and customer complaint of unit giving AF error, and sounds not working on unit, found home duct work clogged, after removing vent hose from floor, AF fault went away, unit checks all ok**customer did not sign due to COVID 19 protocol Q1 N Q2 N**"

Dennis J.
WASHER MAYTAG n/a "Inspected unit customers complaint of tones missing during cycle customer instruct, turned audio back on on unit, rechecked unit all OK**Customer did not sign due to COVID-19 protocol Q1 N Q2 N**; ordrng 1 **DSW10863011DS** (Dispenser)"

David J.
WASHER MAYTAG MVWX655DW1 Customer complaint unit not spinning Found unit drive hub stripped and no longer grabbing tub to spin unit will need drive hub; ordrng 1 W10528947 (drive hub kit)

Dennis J.
WASHER WHIRLPOOL WTW7500GC2 "inspected unit and customer complaint of unit not completing cycles, found drain pump harness loose, rechecekd unti all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

David J.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 Customer complaint unit building ice Found slides causing freezer door not to close the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10397635 (slide) and 1 WPW10397636 (slide)

Dennis J.
WASHER WHIRLPOOL WTW7500GC0 "inspected unit and custome complaint of unit not draining, found blue wire to molex plug for pump broken, repaired blue wire, rechecekd unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
N/A N/A PYE2000AYW "installed new thermo kit in unit, rechecked unit all ok.*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
N/A N/A PYE2000AYW "inspected unit and customer complaint of unit inop, checked incoming power to unit, 240+ volts power checks good, please order thermal fuses and resistor kit, reschedule for 7/6*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WP31001192 (thermostat) and 1 LA-1053 (thermo kit) and 1 WP53-0771 (thrmst-fix) and 1 WP31001484 (resistor a)"

Dennis J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ03 "inspected unit and customer complaint of units freezer light not working, found frost built up in switch, worked switch to knock frost out of switch, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
REFRIGERATOR MAYTAG MFW2055FRZ00 "inspected unit, had been plugged in for a few days, unit is cooling good, verified by employee, unit checks all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

David J.
WASHER-TOP LOAD MAYTAG MVWB765FW3 upon removing rotor bolt bit snapped inside head will need rotor and stator the Customer did not sign due to COVID-19 protocol; ordrng 1 W11195971 (stator) and 6 W11027980 (screw)s and 1 W11260238 (rotor)

David J.
RANGE WHIRLPOOL WFG505M0BS3 unit will need control after installing valve and ignitor the Customer did not sign due to COVID-19 protocol; ordrng 1 W11126814 (cntrl-elec)

Dennis J.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "installed new thermostat, rechecekd unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
WASHER-TOP LOAD MAYTAG MVWB765FW3 "inspected unit and customer complaint of unit not spinning the clothes, lifted unit found gear case leaking, unit will need gear case clutch and slider, reschedule for 6/16 *the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 W10754448 (clutch) and 1 W10734521 (slider) and 1 W11393685 (gearcase)"

Dennis J.
REFRIGERATOR MAYTAG MFW2055FRZ00 "inspected unit and customer complaint of unit not cooling, unit unplugged upon arrival, plugged unit in unit will need at least 24 hours to get to defrost cycle, please order compressor and both controls, reschedule for 6/17*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WPW10507886 (compressor) and 1 W11035836 (cntrl-elec) and 1 W11082784 (cntrl-elec)"

Dennis J.
DRYER WHIRLPOOL MEDB835DC "installed uib and pcb main, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*"

Dennis J.
REFRIGERATOR WHIRLPOOL WRS325FDAM04 "inspected unit and customer complaint of unit not cooling well in fresh food section, found units thermostat fsulty, please order and reschedule for 6/11 AM ONLY*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; ordrng 1 WPW10583800 (thermostat)"