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Local Reviews
for Tierra Verde, FL
Great Customer Focus
Kevin - Tierra Verde, FL
Miguel is such a pleasure to work with. His energy and knowledge are welcome and he is such a pleasant person to be around
Professional and friendly.
Lea - Tierra Verde, FL
Courteous, called ahead, thorough and did a great job
Good job
David - Tierra Verde, FL
Very honest tech
Good Service but Bad COVID-19
Scott - Tierra Verde, FL
Repair Technician clearly knew his stuff but was not actively utilizing good COVID-19 protocols (had trouble keeping his mask on). We are older and have tried hard to keep our home clean...
Professional Servive
Phillip Disch - Tierra Verde, FL
Jason arrived promptly at 8:30 after calling me at 8:00. He was knowledgeable of the issue and had all the repair parts. He completed the task expertly and cleaned up after finishing the repair. We had a great repair service with Jason
Great service
Ingrid - Tierra Verde, FL
Nice guy, honest, easy to work with.
Warranty Repair
Scott - Tierra Verde, FL
Great service and very knowledgble tech.
Paty - Tierra Verde, FL
Great Service
Hougham - Tierra Verde, FL
We bought a brand new maytag dryer and it was defective. Tom was assigned to assess the problem which was a defective air flow drum. Because of his diagnosis, we dryer was replaced.
Excellent service
Ellynn - Tierra Verde, FL
Great service. Repair technician was thorough and very knowledgeable. A great guy who knows the customer needs to be satisfied and appreciates quality work
Phill
Phillip - Tierra Verde, FL
Great service. Very helpful and thorough.
Sharon - Tierra Verde, FL
Good Service Department
Joseph - Tierra Verde, FL
The service department was good, the tech was excellent!!
Service on Double Oven
Laura - Tierra Verde, FL
Kevin once again was courteous, professional and efficient in his overall service. He pinpointed the issue quickly, ordered the part and resolved our issue quickly. Overall, excellent!
Repairs
Liz - Tierra Verde, FL
Well informed and educational
Laura - Tierra Verde, FL
Micro/Oven Combo repair
Steve - Tierra Verde, FL
Our service tech was very professional, communicated well, was timely, and finished the work quickly. We were back up and running perfectly when he was complete. Thank you

Miguel V.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. Called tech line spoke with Andy sr# 7728669044 -- Unit is level. Removed the old icemaker, door that opens to allow access to the ice container that comes with new seal, ice guide chute, the damper that opens and closes to allow ice to dispense. Installed new icemaker, door that opens to allow access to the ice container that comes with new seal, ice guide chute, the damper that opens and closes to allow ice to dispense. Tested unit and it s fully operational at this time."

Miguel V.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is making a loud noise coming from the back of the unit at the compressor tubing is vibrating on the back . Used permagum to dampen the sound from teh refrigerator. Tested unit and it is now fully operational.

Miguel V.
OVEN WHIRLPOOL KOSE900HSS00 "Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not allowing f6e9 when attempting factory reset-- 7728597025-- Andrew- advised to replace the ui once more since it believes it is a double oven. Reordering part, advised Mrs. Collison that the unit is a special part order. Once the part comes in we can return to service the unit.; ordrng 1 W11400283 (console) and 1 ovendolly (oven dolly)"

Miguel V.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not dispensing the ice properly. I reset the settings on step 126 to assist with the air flow. File# 7721716952 authorization # jrai5raapl1

Mike T.
WASHER WHIRLPOOL WFW560CHW0 Customer states that the washer will not complete cycle and will display a water error. Ran diagnosis and seen that the washer had prefect water pressure and washer needed to be recalibrated. q1no q2no no sign due to covid-19

Jason D.
COOKTOP-GAS KITCHENAID KCGS356ESS00 checked the drawers under the cooktop and there iws nothing keeping them from closing. Showed customer how the bottom drawer with all the heavy pots and pans is sagging down due to the weight. The drawers are closing all the way. cant even push them closed anymore. customer agreed. Q1 n Q2 n. No signature due to covid 19 protocol.

Miguel V.
COOKTOP-GAS KITCHENAID KCGS356ESS00 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. File# 7728346085 Techline Robert - Removed the old regulator and the spuds orfice and installed new kit orfices and the regulator. Tested unit and passed.

Miguel V.
REFRIGERATOR KITCHENAID KRFC300ESS03 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. Shorted icemaker not making ice. Removed the old icemaker and installed a new one. Tested unit and it is now operating as designed.

Miguel V.
OVEN WHIRLPOOL KOSE900HSS00 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not allowing diagnostic testing. Needs the main board per error code control and UI mismatch error--; ordrng 1 W11294388 (cntrl) and 1 W11294389 (cntrl) and 1 W11400283 (console) and 1 W11290976 (rtd sensor) and 1 ovendolly (ovendolly)

Robert W.
WASHER MAYTAG MVWB835DW4 "Installed unit gearcase. When disassembling old drive assembly, ID'd that slider for clutch was halfway melted due to friction from rubbing. Went and picked up replacement slider from Marcone location in Tampa. Returned to complete repair. All checks on machine pass test and unit is operating asdesigned following repair. Job complete. Q1 no, Q2 no. No signature due to COVID-19 protocol.; pckd up 1 W10734521 (slider)"

Robert W.
WASHER MAYTAG MVWB835DW4 Unit basket seized to gearcase. Tried to pound out basket. Was unsuccessful. Unit will require gearcase replacement as well as spin basket. Keeping other parts for return visit also. 4 count on return trip. Reschedule for 7/13. PLEASE DO NOT RESCHEDULE UNLESS EMERGENCY. MT Rob Wagner only on return trip.; ordrng 1 W10811956 (gearcase)

Tom P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "fully defrosted unit, installed all new electronics and crimped down thermistor with zip tie and installed new fan scroll assembly - tests goodq1 no q2 nono sign covid19"

Tom P.
WASHER MAYTAG MVWB835DW4 "found unit has very weak suspension and also making a squeaking noise in basket, ordering washplate/tub aswellq1 no q2 no no sign covid19; ordrng 1 W10902814 (washplate) and 1 W11130356 (suspension) and 1 W10811960 (spin basket) and 1 spannerwrench (spanner wrench)"

Tom P.
REFRIGERATOR KITCHENAID KRSC703HPS00 "found fridge evap frozen over this has happened since day one and customer has loss alot of food due to this issue, evap fan not running,either in fridge, will need to replace fans and electronics q1 no q2 nono sign per covid19; ordrng 1 W11172798 (control) and 1 WPW10226427 (cntrl-elec) and 1 W11340158 (ui) and 1 W11098695 (fan-scroll)"

Tom P.
DRYER WHIRLPOOL WED560LHW0 installed new dryer top - tests good

Tom P.
DRYER WHIRLPOOL WED560LHW0 "top dented on unit, ordering; ordrng 1 WPW10208383 (top)"

Tom P.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "customer states icemaker leaked everywhere, unit filling on force fill 97 test and passing PA on test 120tech line liam advised he will documnet all this info and advising no repair at this timeSR#7727716406q1 no q2 no no covid19"

Tom P.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "customer states icemaker leaked everywhere, unit filling on force fill 97 test and passing PA on test 120tech line liam advised he will documnet all this info and advising no repair at this timeSR#7727716406q1 no q2 no no covid19"

Tom P.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "installed all parts listed, unit tests goodq1 no q2 nono sig per covid"

Tom P.
MICROWAVE KITCHENAID KEHU309SSS06 "unit reading f6e0 error, replace ui and micro control and now running properly - tests goodAUTH KQ08F00XPL2q1 no q2 no no sig covid"

Tom P.
WALL OVEN KITCHENAID KEMC308KSS0 "replaced switches and micro interior light now working and now running but unit is not heating after several cups of water testing on 10 power settingtech line joel advised based on the checks provided to replace capSR#772776490only used 1 microswitch as 1 pack came as a set of 3, customer is gloing to replace unit instead of repair71002286"

Jason D.
REFRIGERATOR JENN-AIR JFFCC72EFS02 Q1nQ2n. no signature due to covid 19 protocol. replaced compressor and orion board and vac and charged system. told cust to give it 24-48 hours before restocking with food.

Tom P.
MICROWAVE KITCHENAID KEHU309SSS06 "unit reading f6e0 loss comm error and not operating on microwave, ordering ui/controls; ordrng 1 WPW10460453 (cntrl-elec ui) and 1 WPW10350763 (micro control) and 1 WPW10160958 (cntrl-elec) and 1 ovencart (oven cart)"

Tom P.
REFRIGERATOR JENN-AIR JFFCC72EFS02 "found fans running,compressor runnuing but very hot to the touch and not cooling will need to replade compressor and charge unit with freon, marking extra call counts unit in tight arear and in a condo will take a while to complete job.q1 no q2 nono sig per covid19; ordrng 1 sstech (ss tech) and 1 oilessgauges (oiless gauges) and 1 W11393142 (compressor) and 1 W11336586 (control)"

Tom P.
M/W HOOD WHIRLPOOL MMV5207AAW "unit worked for about 2 days after repair, than unit intermitently would not work and now unit will power on but just count down on uitech line liam confirm all tight secure connections on controls and switches, unit nw running properly - tests goodSR#7727508038"

Tom P.
OVEN WHIRLPOOL WOD51EC0AS06 "lower oven not heating, found no errors on diagnostics but upper oven is heating, this happened after running self cleand and hald previously happned before after self clean was perfomed aswell.TPS provided auth WP5MCP5DPL2INSTALLED NEW HIGH LIMIT TSTAT FOR LOWER OVEN, UNIT NOW HEATING IN BOTH LOWER AND UPPER OVENS - TESTS GOOD"

Tom P.
MICROWAVE OTR KITCHENAID KHHS179LSS2 "found unit will not start and light staying on inside unit, light will turn off and unit will start when pressing very firmly against door to compress interlock, the interlocks ar NLA"

Tom P.
MICROWAVE KITCHENAID KOCE500ESS09 "installed new oven door front, direct shipping kitchen aid badge to customer as it did not come on new oven door front - tests good; ordrng 1 DSW10839793 (badge kitchen aid)"

Tom P.
WASHER WHIRLPOOL WTW5000DW2 "installed new cap, ran calibration/test cycle and unit now washing and spinning properly - tests good"

Tom P.
RANGE WHIRLPOOL WFE550S0HZ1 "found active hinge broken, replaced and door now closing properly - tests good; used 1 WPW10299224 (HINGE-DOOR) from stock"

Tom P.
DRYER WHIRLPOOL WED7590FW1 "unit rattling while running while running, clear debris from blower hosuing and inserted shim under blower housing, unit running much much quieter now - tests good"

Tom P.
REFRIGERATOR JENN-AIR JFFCC72EFS00 "installed new evap cover and control aswell as icemkaer too, set unit to factory temps and advised to keep unit plugged in and running for minimum 24 hours before loading with food - tests good"

Tom P.
DISHWASHER KITCHENAID KDTE104ESS0 "unit will drain/fill and begin washing and pause after a couple minutes of run time and will not resume cycle, ran diagnostics and also found retainers for toe kick missing and front right wheels missing on bottom dishwasher rack6/4-float control errorcustomer is going to hold off on repair for right now"

Tom P.
REFRIGERATOR WHIRLPOOL JFFCC72EFP02 "unit making small amounts of ice, set ynit to factory temps, ice is proper size and dispensing properly, advising to replace water filter, icemaker thermistor reading 29F, icemaker passed on test 120 at this time."

Kevin H.
DISHWASHER MAYTAG MDB4949SHZ0 Found unit to be operating normally but still new advised custoemr that rinse aid needs to to treat tub as well as loading procedures and soap use. Unit tests - good.

Tom P.
DRYER WHIRLPOOL WED8620HC0 "found noise coming from blower housing, shimmed to prevent noise - tests good"

Kevin H.
REFRIGERATOR JENN-AIR JFFCC72EFS00 Found unit to have icemaker line frozen in door need to order and replacce door.; ordrng 1 W10849513 (door)

Kevin H.
DRYER WHIRLPOOL WED8620HC0 Found unit to have a defective blower need to order and replace.; ordrng 1 WP697772 (blower)

Tom P.
OVEN JENN-AIR JJW3830WS02 "customer found unit not displaying another on ui but oven lights were on and now now display or lighting, orderig controls covered per jenn air ext part coverge; ordrng 1 W10673678 (ui) and 2 WPW10286791 (control)s and 1 WPW10292566 (power supply) and 1 WP7403P899-60 (hi limit) and 1 ovendolly (oven dolly)"

Tom P.
MICROWAVE KITCHENAID KEHU309SSS06 "installed new control and inverter, ran multiple cups of water through unit and foud it heating properly in microwave - tests good"