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Local Reviews
for Tarpon Springs, FL
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Jeffrey - Tarpon Springs, FL
Hard to diagnose problem with new KitchenAid refrigerator. Will have to call them back when fridge is completely dead☹️
Always great servive
Barbara - Tarpon Springs, FL
Not happy!
Leslie - Tarpon Springs, FL
Still having problems with stuff freezing, can't adjust settings! The guy told me I needed to get Tupper Ware! Either this refrigerator sucks or the technician does!
Whirlpool Refrigerator service
Guy - Tarpon Springs, FL
Tom was extremely knowledgable, friendly and professional, took the time to explain things and answer all my questions. By far the best of your technicians that has been to my house!
James B.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Small plastic piece fell off door- door still shuts customer wants new door.; ordrng 1 DSLW10721548 (right side door), states that autho needed"
James B.
DISHWASHER KITCHENAID KDTE104ESS2 I replaced the left and right side rail on the dishwasher.
James B.
DISHWASHER KITCHENAID KDTE104ESS2 Rails are broken and rack has fallen down and will need to be replaced. ORdering left and right side rails.; ordrng 1 W11259785 (lef hand rail) and 1 W11259786 (right hand rail)
James B.
DRYER WHIRLPOOL WED4815EW1 Mark on the heater plate is from heat which is normal on the dryer.
James B.
WASHER WHIRLPOOL WTW5000DW1 Unit needa c omplete tub rebuild - 2 man - 3 call count.; ordrng 1 W10752719 (basket) and 1 W10752283 (washplate) and 1 W10752187 (screw) and 1 W10512161 (tub asm) and 1 W10752719 (basket) and 1 W11035751 (gearcase) and 1 2man (2man) and 1 WPW10215093 (clean out filter) and 1 WP8533928 (screw)
James B.
DISHWASHER KITCHENAID KDTE254ESS1 I found the gasket came off the dispenser. I took apart the dispenser and got the gasket back inside the dispenser. Issue fixed.
James B.
REFRIGERATOR KITCHENAID KRMF706ESS00 Customer said refrigerator was losing power. I looked over unit and freezer was -6 degrees and fridge was 37. Unit had power and was cooling fine at the time of visit. I cannot replicate the issue.
James B.
DISHWASHER KITCHENAID KDTE104ESS2 Motor will be covered per master tech Jay. I replaced the motor on the dishwasher.
James B.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 I ran refrigerator in diagnostics and ran all fan motors and found no issues. I explained to customer unti goes into defrost once or twice a day and may have corrected issue.
James B.
WASHER WHIRLPOOL WTW4800BQ0 I found the valves were turned off on the washing machine. I turned both valves back on and unit starting running just fine. Customer keeps turning off hot water valve and that valve needs to be on in order for washer to work properly. It fills with both cold and hot water even when machine is set for cold.
James B.
DISHWASHER KITCHENAID KDTM354DSS1 I found child lock was on the dishwasher. I showed customer how to unlock it.
James B.
RANGE WHIRLPOOL WFE540H0ES1 I tightened up all the connections on the terminal block and reset breaker and unit started getting 240 volts again. I told customer they might want to get an electrician to check out home electrical incase there might be an issue there. It was strange the power just came back.
James B.
REFRIGERATOR KITCHENAID KSSS42MDX05 I found 0 degrees in the freezer and 55 degrees in the refrigerator- Single evaperator built in. Unit needs new fridge control. Part is no longer available.
James B.
MICROWAVE WHIRLPOOL WMH53520CS7 Unit still needs a new install kit. Per Robert need to fix installation.; ordrng 1 2man (2man) and 1 W10821385 (hard-mount)
Tom P.
MICROWAVE WHIRLPOOL WMH53520CS7 assisted in repair further work needed; saved tckt
James B.
DISHWASHER WHIRLPOOL WDF520PADM7 SR#7723277338When testing unit no sign of any overfilling. Diagnostics passed all tests. I explained to customer dishwasher can lasts between 3-5 hours depending on cycles selected.
James B.
RANGE WHIRLPOOL WEG730H0DS0 Customer needs new burner heads for oven. I'm shipping new burner heads to customer.; ordrng 2 DSWPW10256028 (burnr-head)s
Tom P.
REFRIGERATOR MAYTAG MRT118FFFH01 "found is completely packed top to bottom and cannot circulate airflow, advised customer unut is running properly and the issue is that the unit is overfilled and causing these issues, advised customer on this"
James B.
COOKTOP WHIRLPOOL WFE505W0HS0 I instructed customer to buy cooktop cleaner with the razor. It will clean up the little oil bubbles on the cooktop. I instructed customer the think pan will take longer to boil. I checked the burner it was working.
James B.
ICE MACHINE KITCHENAID KUIS18NNZB0 I recharged the unit and now the water is starting to freeze.
Jason D.
ICE MACHINE KITCHENAID KUIS18NNZB0 found unit a bit undercgarged. recharged and let unit run and it dropped a sheet of ice before we left. all test ok at this time. told cust that the ice turnover will be quick as the unit is outside and not a refrfigerated compartment inside.
Tom P.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "found unit not level and also found freezer condensation all over, found freezer door needed to be raised and temps corrected on freezer from -4F to 0F - tests good"
Tom P.
DISHWASHER KITCHENAID KDTE234GPS0 "installed new door panel, unit now closing properly and had customer test it out aswell and is happy"
James B.
ICE MACHINE KITCHENAID KUIS18NNZB0 I replaced the compressor kit on the unit. vacuumed and recharged.
James B.
REFRIGERATOR KITCHENAID KSSC42QKS01 Unit has a leak will need full sealed system rebuild. 2man 5-6 hour repair. Some parts not available - explained to customer it might not be repairable if leak ends up being in parts that were discontinued.I gave estimate to the customer.
James B.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 The unit is fine the hole is where the cold air comes out from the freezer to cool the refrigerator. I explained to customer unit sometimes gets moisture on top shelf. Customer had hold covered with duck tape and fridge wasnt cooling.
James B.
REFRIGERATOR KITCHENAID KSSC42QKS01 THe freezer and fridge were not cooling properly. I found compressor was not running. Unit had an extremely dirty condensor. I cleaned the condensor and told customer to leave unit off for 4 hours so compressor can cool down.
James B.
COOKTOP-GAS WHIRLPOOL WCG51USODS00 I found there was no power going to the cooktop. I took an extension cord to another outlet in home and cooktop worked fine. Customer will need an electrician.
James B.
DISHWASHER KITCHENAID KDTE234GPS0 Customer wants a new front panel ordering new panel.; ordrng 1 W10909682 (nameplate) and 1 W11165143 (door panel)
Tom P.
OVEN WHIRLPOOL WOD51EC0AS05 ASSISTED IN REPAIR - TESTS GOOD
James B.
OVEN WHIRLPOOL WOD51EC0AS05 installed new upper and lower door latches and main control - tests goodTPS darien gave auth WGVO0GVDL2
James B.
MICROWAVE OTR WHIRLPOOL WMH53520CS7 Needs mag cap and diode 2 man 2 call count.; ordrng 1 W10818686 (MAG) and 1 WPW10575765 (diode) and 1 W10850446 (capactr-mg) and 1 2man (2man)
James B.
ICE MACHINE KITCHENAID KUIS18NNZB0 Ordering compressor kit 4 call count ....; ordrng 1 WPW10605286 (compressor kit) and 1 sealsystemtech (seal system tech)
James B.
REFRIGERATOR KITCHENAID KRFF507ESS01 "I replaced the support, evap fan, and evaperator cover. Unit will need to be dethawed for 48 more hours as unit was still frozen at arrival."
Tom P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "installed new door and mulliuon, eveyrthing testst good and working properly - tests good"
James B.
DISHWASHER KITCHENAID KUDC20FVBL0 Control board is fried on the unit and drain pump has 0 ohms. Unit also needs new mount. I gave estimate to the customer
James B.
RANGE WHIRLPOOL WOD51EC0AS05 Oven liner was damaged from installer per customer. Oven liner is chipped where the screws go in. That part is not a servicable part. Customer did not answer so I left message on voicemail.
James B.
RANGE WHIRLPOOL WOD51EC0AS05 Oven liner was damaged from installer per customer. Oven liner is chipped where the screws go in. That part is not a servicable part. Customer did not answer so I left message on voicemail.
James B.
OVEN WHIRLPOOL WOD51EC0AS05 Door latch error code on oven will need to replace board and both latches. Will need 2 man and oven dolley- 2 call count.; ordrng 2 W10883049 (latch)s and 1 W11035600 (main control) and 1 2man (2man) and 1 ovendolley (oven dolley)
James B.
DISHWASHER WHIRLPOOL WDT970SAHV0 Upon arrival dishwasher would not start or fill with water. I reset all the connections firmly on the board. I ran diagnostics and unit started running again. No error codes in diagnostics either.