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for Tarpon Springs, FL
Kevin and Tom were great. Service times scheduled got messed up but that was not any doing from the guys. The manager Mary really worked hard to rec
Danielle - Tarpon Springs, FL
Sandeep - Tarpon Springs, FL
He did an excellent job. On time, courteous, professional service!
Pam - Tarpon Springs, FL
James was very professional and did a great job. Thank you!!!
Rodney - Tarpon Springs, FL
Rodney - Tarpon Springs, FL
If you do the job you should drop the service change
Renae - Tarpon Springs, FL
Good service; awesome price.
Question authority to invalidate a warranty
Helen - Tarpon Springs, FL
I was told by Mr. Buchinsky that the reason the electronics in our dishwasher would not work is that we had a bug infestation. Our pest control technician came in the following day and found no evidence of bug/pest infestation ie no wings, no debris, no fracas only one lone bug under the sink. Mr Buchinsky said that our warranty with KitchenAid was invalidated even though looking at the warranty contract there is no mention of pest infestation as an invalidating factor. He also said initially that we would have to have the house treated and wait for 3 months to have the dishwasher repaired totally at our expense because KitchenAid would know longer cover the electronics. When I questioned the 3 month wait he spoke to someone and was told we would not have to wait that long.I regret that I signed his form without know what he wrote. I had just a blank last sheet to sign. I am writing to KitchenAid to ask if he has the authority to break their contract. Since we have had our house under a contract for pest control for over 4 years and they come to spray every two months, I am inclined to trust the pest control technician evaluation as it seems unlikely that we would have a total house pest infestation which is what Mr. Buchinsky stated.
Diane - Tarpon Springs, FL
Great service - prompt and professional.
Mike - Tarpon Springs, FL
The dishwasher to be serviced was at my tenants. She told me that he looked at the machine, which wasnt drying dishes a nd said "thatsjust the way this machine is". Suggested using a drying agent but said otherwise nothing he could do. I will follow up with Home Depot
Excellent customer serice and follow up.
Gregory - Tarpon Springs, FL
maytag dishwasher repair
Patricia - Tarpon Springs, FL
James was very professional and efficient
Robbin - Tarpon Springs, FL
Phillip - Tarpon Springs, FL
Repair Person Tom Was Great, Everything Else Was Very Challenging
Robert - Tarpon Springs, FL
Call center people were only able to read off a script. Turn around time from initial call to job completion was unacceptable, about four weeks. No one was felixable in getting the job done when the part came in damaged. The only bright spot was the repair person Tom when he came out to install the part. These remarks do do not reflect the service he provided.
Thorough and courteous.
Jeffrey - Tarpon Springs, FL
Tom was very polite and courteous while exhibiting his professionalism.
Rattattat - Tarpon Springs, FL
Wrong diagnosis. The guy came and heated up the gasket and a week later the freezer was frosted up again. The next service company found that it was the door rails preventing the door from being closed properly.
Knew just what he was doing
Jeff - Tarpon Springs, FL
He was good- knew just what to do, and how to do it. Clearly drawing ok his experience, he was accurate, fast and pleasant to work with. I recommend him.
Jeffrey - Tarpon Springs, FL
Sell. Didn’t fix the problems with our hotpoint fridge. Won’t get cold enough to make ice. Have to store perishables downstairs in old fridge.
Bryan - Tarpon Springs, FL
Maytag washer service
David - Tarpon Springs, FL
I would expect a machine than less than 3 years old to last longer. I guess that appliances are not as well made as they were in the past.
Lisa - Tarpon Springs, FL
Flaming was Awesome
Samueltheodosis - Tarpon Springs, FL
Fixed my washer the first try after 2 other companies tried 5 times together and gave up
They’ll be back
Jeffrey - Tarpon Springs, FL
Hard to diagnose problem with new KitchenAid refrigerator. Will have to call them back when fridge is completely dead☹️
Always great servive
Barbara - Tarpon Springs, FL
Leslie - Tarpon Springs, FL
Still having problems with stuff freezing, can't adjust settings! The guy told me I needed to get Tupper Ware! Either this refrigerator sucks or the technician does!
Whirlpool Refrigerator service
Guy - Tarpon Springs, FL
Tom was extremely knowledgable, friendly and professional, took the time to explain things and answer all my questions. By far the best of your technicians that has been to my house!
REFRIGERATOR WHIRLPOOL WRF757SDEM01 I replaced the valve on the fridge and it is no longer filling water out of icemaker when dispensing water.
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM02 Unit needs new valve and icemaker- leaking in icemaker and not getting enough water. I gave estimate to the customer
REFRIGERATOR KITCHENAID KSC24C8EYY04 Jay is coming back friday; schdld next appmnt for 9/20 FRI !
REFRIGERATOR KITCHENAID KSC24C8EYY04 Upon arrival took temps and the freezer is at 31 deg f and the ff is at 48 deg f. found partial frost pattern on the freezer evap. will need to order and replace freezer evap and compressor. will order ff evap in case is needed but not likely.; ordrng 1 W10779331 (compressor) and 1 WPW10643261 (Fridge evap) and 1 WPW10239732 (freezer evap)
DISHWASHER KITCHENAID KDTE404DSS0 Unit needs new control and panel. It is not responding to any commands.; ordrng 1 WPW10653840 (latch) and 1 W10866116 (control) and 1 WPW10537418 (panel) and 1 WPW10327455 (upper spray arm) and 1 WP3400918 (retainer)
REFRIGERATOR KITCHENAID KSC24C8EYY04 reschudling with Master tech Jay Wednesday; schdld next appmnt for 9/18 WED !
OVEN WHIRLPOOL WEE510S0FS2 Unit will need a new panel- it is scratched and under 30 day cosmetic warranty.; ordrng 1 W10893947 (panel)
WASHER-TOP LOAD WHIRLPOOL WTW8500DW0 "SR#7725846836Per tech line instruct customer of overloading and off balance issues. Customer had comforter inside washer and was getting errors. F0E3,F0E5, F3E1,F2E1----Overload, OFF Balance, UI stuck, pressure failure"
REFRIGERATOR WHIRLPOOL WRT311FZDM01 I saw a large air gap in the fridge gasket. I took a heat gun to the door.
REFRIGERATOR KITCHENAID KRFF507ESS01 I tightened up the connections on the evap fan. I went outside and came back and evap fan is now running. Possible loose connection on the unot.
REFRIGERATOR KITCHENAID KSCS25INSS00 Unit has a bad evap fan and will need coils cleaned out. I gave estimate to the customer. Saved part with estimate
GRILL WHIRLPOOL JED7430AAB I replaced the switch on the unit. Unit is now heating.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 I found when energizing the water dispenser. The icemaker valve also energizes and pours out water also. Unit will need new boards. Replace main board.; ordrng 1 W10849460 (interface) and 1 W10843055 (control) and 1 WPW10341329 (valve)
WASHER WHIRLPOOL MVWB865GW0 I ran diagnostics and found no failures with the machine. I ran unit and it was working fine at time of visit. Unit is safe to use. Machine could of made weird noise if overloaded on the wrong setting. I explained this to the customer.
DRYER WHIRLPOOL MEDX655DW1 10 year on motor in entitlement - I replaced the motor and blower wheel. Unit is now running propelry.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "SR#7725772598Tech line said filter helps taste ,but thats about it. Water issue not fridge issue. I explained to customer whirlpool filters won't totally eleminate tap water taste. She can try to change filter thats about it."
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Water line to icemaker needs a new clamp. It is out of the icemaker fill area at top of fridge. I replaced clamp with extra one from truck. Customer said damage on floor prior to flamingo appliance coming out to the house from bad clamp.
MICROWAVE WHIRLPOOL KEMC378KSS0 Unit rotates but does not heat- will need new mag and inverter. 2 man. Light does not work inside microwave burnt out. Customer wants to buy new
REFRIGERATOR SBS WHIRLPOOL WRV986FDEM00 I replaced the icemaker on the unit.
GRILL WHIRLPOOL JED7430AAB I replaced the element on the grill; ordrng 1 W11121638 (switch)
GRILL WHIRLPOOL JED7430AAB assisted 98
REFRIGERATOR WHIRLPOOL WRF736SDAM13 Replaced defective icemaker fill valve and heater and test all functions are operational was able to harvest and fill icemaker. Unit had an e2 error on icemaker indicating unit could not find home.
REFRIGERATOR KITCHENAID KRFC704FBS01 Returned to fix left fridge door. After removing the left door found the bushing to be missing. Installed the bushing and tested. Door closing as it should. Unit is functioning as designed.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 I replaced the icemaker and dethawed the water libne.
WASHER WHIRLPOOL MVWB835DW3 installed new tub ring and ui ran normal cycle - tetss good
DISHWASHER WHIRLPOOL KUDD01DPPA "Unit needs new motor pump, rotor and control- assurant said not costly for repair and will contact customer about a change out."
WASHER WHIRLPOOL WTW5000DW1 I replaced the control obn the washer.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Unit needs a new icemaker on the unit and valve.; ordrng 1 W10873791 (icemaker) and 1 WPW10179146 (valve)
DISHWASHER WHIRLPOOL WDT730PAHZ I reattached the spring to the door.
GRILL WHIRLPOOL JED7430AAB I found right side burner is out and switch is stuck on when in off position. Will need 2 man to chang out ground. 2man outdoor grill built in. 2 call count; ordrng 1 WP7406P229-60 (element) and 1 W11121638 (switch) and 2 2006253 (screw)s and 1 2man (2man)
WASHER WHIRLPOOL MVWB835DW3 "installed new tub/gearcase and drawer/housing aswell as washplate and screw, found console is concorrect and defective tub ring aswell, ordering; ordrng 1 W11161993 (tub ring) and 1 W11112656 (console)"
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "unit stops making ice when a filter is installed , unit will only make ice when is removed, found e2 error on ice maker and filled tub not functional, icemaker/valave/ui/and heater will need to be replaced for proper repair; ordrng 1 WPW10341329 (valve) and 1 WPW10554299 (heater fill tube) and 1 WPW10764668 (icermaker) and 1 W10864261 (ui)"
WASHER WHIRLPOOL WTW5000DW1 Unit needs a new control board.; ordrng 1 W11116590 (control)
ICE MAKER MAYTAG MIM1555ZRS0 Unit has a seal system leak wil need seal system rebuild . Gave estimate to customer
DISHWASHER JENN-AIR JDB9000CWS2 "found glass stuck in drain pump causing ti to fail, removed debirs and installed new drai pump covered by jenn air, unit now draing with no leaks and all secure wiring connections - tests good"
WASHER WHIRLPOOL MVWB835DW3 "found gearcase shaft bent and screw stripped preventing repair from being done, ordering gearcase, 2 man and nut for washplate; ordrng 1 W10811956 (gearcase) and 1 2man (2 man) and 1 W10752187 (screw)"
REFRIGERATOR KITCHENAID KRFC704FBS01 Please update the last digit on the model number to a 1 not a 2. Found the left fridge door not to be closing correctly. Found the hinge bushing to be broken. Ordering new hindge and bushing.; ordrng 1 W10691674 (hinge-door) and 1 W11223833 (hing-bushg)
REFRIGERATOR WHIRLPOOL WRS322FDAW04 I dumped ice for customer as some of it was clumping.
REFRIGERATOR KITCHENAID KSC24C8EYY04 Customer said fridge got back to normal temps aftter i left. Then it went back to not cooling again. I called tech line and found Per tech line to change out filter drier might have a floating restriction. I put in drier vacuumed and recharged unit filter 24.97; used 1 w10143759 (filter) from stock
WASHER WHIRLPOOL MVWB835DW3 found inner tub has defects on basket and also controls are partially illuminated when not in use and will need to replace controls/basket aswell as dispenser drawer/housing; ordrng 1 W11112656 (console) and 1 W11170706 (control) and 1 W10902814 (washplate) and 1 W10811960 (basket) and 1 spannerwrench (spanner wrench) and 1 W10919352 (drawer) and 1 W11172234 (housing)