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for Tarpon Springs, FL
Renae - Tarpon Springs, FL
Good service; awesome price.
Question authority to invalidate a warranty
Helen - Tarpon Springs, FL
I was told by Mr. Buchinsky that the reason the electronics in our dishwasher would not work is that we had a bug infestation. Our pest control technician came in the following day and found no evidence of bug/pest infestation ie no wings, no debris, no fracas only one lone bug under the sink. Mr Buchinsky said that our warranty with KitchenAid was invalidated even though looking at the warranty contract there is no mention of pest infestation as an invalidating factor. He also said initially that we would have to have the house treated and wait for 3 months to have the dishwasher repaired totally at our expense because KitchenAid would know longer cover the electronics. When I questioned the 3 month wait he spoke to someone and was told we would not have to wait that long.I regret that I signed his form without know what he wrote. I had just a blank last sheet to sign. I am writing to KitchenAid to ask if he has the authority to break their contract. Since we have had our house under a contract for pest control for over 4 years and they come to spray every two months, I am inclined to trust the pest control technician evaluation as it seems unlikely that we would have a total house pest infestation which is what Mr. Buchinsky stated.
Diane - Tarpon Springs, FL
Great service - prompt and professional.
Mike - Tarpon Springs, FL
The dishwasher to be serviced was at my tenants. She told me that he looked at the machine, which wasnt drying dishes a nd said "thatsjust the way this machine is". Suggested using a drying agent but said otherwise nothing he could do. I will follow up with Home Depot
Excellent customer serice and follow up.
Gregory - Tarpon Springs, FL
maytag dishwasher repair
Patricia - Tarpon Springs, FL
James was very professional and efficient
Robbin - Tarpon Springs, FL
Phillip - Tarpon Springs, FL
Repair Person Tom Was Great, Everything Else Was Very Challenging
Robert - Tarpon Springs, FL
Call center people were only able to read off a script. Turn around time from initial call to job completion was unacceptable, about four weeks. No one was felixable in getting the job done when the part came in damaged. The only bright spot was the repair person Tom when he came out to install the part. These remarks do do not reflect the service he provided.
Thorough and courteous.
Jeffrey - Tarpon Springs, FL
Tom was very polite and courteous while exhibiting his professionalism.
Rattattat - Tarpon Springs, FL
Wrong diagnosis. The guy came and heated up the gasket and a week later the freezer was frosted up again. The next service company found that it was the door rails preventing the door from being closed properly.
Knew just what he was doing
Jeff - Tarpon Springs, FL
He was good- knew just what to do, and how to do it. Clearly drawing ok his experience, he was accurate, fast and pleasant to work with. I recommend him.
Jeffrey - Tarpon Springs, FL
Sell. Didn’t fix the problems with our hotpoint fridge. Won’t get cold enough to make ice. Have to store perishables downstairs in old fridge.
Bryan - Tarpon Springs, FL
Maytag washer service
David - Tarpon Springs, FL
I would expect a machine than less than 3 years old to last longer. I guess that appliances are not as well made as they were in the past.
Lisa - Tarpon Springs, FL
Flaming was Awesome
Samueltheodosis - Tarpon Springs, FL
Fixed my washer the first try after 2 other companies tried 5 times together and gave up
They’ll be back
Jeffrey - Tarpon Springs, FL
Hard to diagnose problem with new KitchenAid refrigerator. Will have to call them back when fridge is completely dead☹️
Always great servive
Barbara - Tarpon Springs, FL
Leslie - Tarpon Springs, FL
Still having problems with stuff freezing, can't adjust settings! The guy told me I needed to get Tupper Ware! Either this refrigerator sucks or the technician does!
Whirlpool Refrigerator service
Guy - Tarpon Springs, FL
Tom was extremely knowledgable, friendly and professional, took the time to explain things and answer all my questions. By far the best of your technicians that has been to my house!
RANGE WHIRLPOOL WFE515S0ES1 Correct hinge has not shown up yet. Rescheduling for tuesday.; schdld next appmnt for 5/14 TUE !
WASHER MAYTAG MVWB835DW1 I replaced the control and valve on the washer.
REFRIGERATOR KITCHENAID KFXS25RYMS4 Unit has a broken ice bin- Sending customer new bin.; ordrng 1 DSW11185686 (ICE BIN)
WASHER AMANA NTW4516FW2 Unit is running fine at time of visit no issues. Customer said unit makes loud agitation noise. Unit was normal at time of visit.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 I replaced both valves on unit.
WASHER MAYTAG n/a f8e3 overfill error - orderig new control and valve; ordrng 1 W11024149 (cntrl-elec) and 1 W11165546 (valve)
REFRIGERATOR KITCHENAID KRFF507ESS01 I replaced motor and harness with support. Put foil tap around sensor per instructions.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 I replaced the icemaker on the fridge.
DISHWASHER KITCHENAID KDPE334GPS0 I replaced the left side track which fell apart. Unit now has rack in placr
REFRIGERATOR KITCHENAID KRMF706ESS01 CUstomer stated they have multiple intmittant issues. Current temp is 34 fridge and -6 freezer. I have not been able to replicate any of the issues.I found tests 33 through 77 passed in diagnostics.
COOKTOP WHIRLPOOL G7CE3635XB01 SR#7724712354I performed water test per whirlpool both buners came to a boil at the same time which is norma. Customer had a very large pan full of water when he was cooking. It takes time to boil large volume of water. Unit had no signs of any electrical sparking no sparking while testing unit.
DISHWASHER KITCHENAID KDFE104DSS5 Unit was infestation with roaches when opened unit which ruined the controls. Parts not covered duo to infestation and infestation has to be gone before repair.
DISHWASHER KITCHENAID KUDIO1FLSS5 I replaced the door links on dishwasher.
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 Unit needs icemaker and valve-; schdld next appmnt for 4/30 TUE !
REFRIGERATOR KITCHENAID KRFF507ESS01 Unit needs a new auger motor- it will not dispense ice; ordrng 1 W10822606 (motor) and 1 W10843055 (control)
RANGE WHIRLPOOL WFE320M0ES1 Unit needs a new terminal block (WPW10245259) and customer needs to buy a new electrical cord which is not part of appliance. Gave estimate for repair -whirlpool only covering diagnosis. Saved estimate in pvr customer might repair themselves they said
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 I replaced the auger motor and the dual valve.
MICROWAVE OTR KITCHENAID KMHS120ESS5 "Upper interlock switch was bad- I replaced and now unit is running,."
DISHWASHER WHIRLPOOL MDB4949SDZ I gave estimate to customer for new dispernser
RANGE WHIRLPOOL WEE730H0DS0 "Cosmetics on panel not covered - unit is getting an error f8e0--- cooling fan error - W11107275 and WPW10603098 .Unit needs new control and cooling fan.; saved tckt , states that autho needed"
OVEN WHIRLPOOL WOD51EC0AS05 Unit is dead- has a short somewhere- i see a wire in front of door latch- need 2 man -2 call count; ordrng 1 W11035600 (control) and 1 W10864157 (panel) and 1 W10883049 (latch) and 1 WP4449751 (thermostat fix) and 1 2man (2man) and 1 ovendolley (oven dolley)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 found that the fill cup on the icemaker was frozen and the ice bucket was a solid block of ice. will need dual valve and new icemaker. also the auger motor is very loud due to the strain put on it by the ice build up.; ordrng 1 WPW10300024 (icemaker) and 1 WPW10317991 (auger motor) and 1 W11043013 (dual valve)
RANGE WHIRLPOOL GR396LXGQ2 I replaced element
WASHER WHIRLPOOL WFW95HEDC0 I replaced dispenser and now unit is filling and agitating.
REFRIGERATOR WHIRLPOOL MRT118FFFH01 I replaced the refrigerator dooor
DISHWASHER WHIRLPOOL WDF540PADM3 I found rubber bushing fell off shipping customer new rubber bushing.; ordrng 2 DSWP8268961 (pad)s
WASHER WHIRLPOOL WFW95HEDC0 I replaced the control and switch on the washer.
MICROWAVE OTR MAYTAG MMV4206FZ3 I checked over the microwave and unit is working at time of visit.
REFRIGERATOR MAYTAG MFI2570FEZ05 I unfroze the freezer switch and now the light is coming on.
DISHWASHER WHIRLPOOL WDF510PAYSA I found water valve was plugged in backwards fixed issue- unit also has bad motor.; ordrng 1 WPW10482480 (pump&motor) and 1 W10804121 (cntrl-elec)
REFRIGERATOR KITCHENAID KSSC48FMS01 "installed neqw compressor/evap/pan heater/heat exchanger service kit, charged unit to 7.75oz after pulling vaccum, found frost pattern and unit began cooling properly, advised customer to keep unit on and running for 48 hours before stocking unit - tests good"
REFRIGERATOR KITCHENAID KSSC48FMS01 Helper call for training with 98-63.
WASHER WHIRLPOOL WFW95HEDC0 Needs new control and pressure switch.; ordrng 1 W11032117 (cntrl-elec) and 1 WPW10448876 (switch)
OVEN KITCHENAID KSIB900ESS1 I replaced the ui on the unit and tested. Unit now is fixed no longer beeps.
OVEN KITCHENAID KSIB900ESS1 Assisted tech 98
DISHWASHER AMANA ADB1400AGS1 I put unit into diagnostics and found heater coming on. I showed customer heating element evaperating water when i poured water onto element. Customer needs to use rinse aid. No rinse aid in the dispenser.
REFRIGERATOR KITCHENAID KSSC48FMS01 "unit not cooling, all components running, compressor very hot and pressures reading 60 low 150 high,found corrosion on lineset entering linertech line dustin advised, to refer to service pointer for replacement on heat exchanger, part #8201818, also restricition in unit aswell based on pressures should be in drier or heat exhanger/evapSR#7724315580customer wants unit replaced and advised it makes more sense to replace unit, i agree with the customer entirely but advised he will need to call aig about thisauth KJIPH00XPL2; ordrng 1 W10508992 (heat exchanger) and 1 WP2306094 (evap) and 1 W10841139 (compressor) and 1 WPW10143759 (drier) and 1 WP2316878 (heat exchanger) and 1 sstech (ss tech) and 1 2man (2 man)"
REFRIGERATOR KITCHENAID n/a "found unit is leaking in the cabinet and not cooling, unit is unrepairable called trade partner they advised tech line will need to be contatced also before they can pass unit over to product exchangemnt/resolution; saved tckt"
WASHER MAYTAG n/a I replaced the control and drain pump on the unit. Unit now drains. Customer had leaky pipe drain prior to us servicing unit.
FREEZER MAYTAG n/a "unit freezing in fridge section, found no issues with loading/climate, will need; ordrng 1 WPW10196393 (damper)"