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for Tampa, FL
Miguel is awesome!
Sean - Tampa, FL
Miguel is very kind, generous, communicative, and works around your schedule. He’s also very knowledgeable and patient. Give the man a raise!
Freezer Door Replacement
Clearview - Tampa, FL
Great Service and Customer Care
William - Tampa, FL
Problem solved pp
Chris - Tampa, FL
The tech solved the problem and showed me what I needed to do in case it happened again. I did not know about that feature before.
service techs awsome... Lot's of knowledge
Jeff - Tampa, FL
Service was not in a timely fashion by any means! It took over a month to get my microwave fixed.Flamingo and Lowes need to communicate more efficiently
Heather - Tampa, FL
Tom was amazing. Very friendly, helpful, professional and knowledgable. Took great pride in representing the company and the product. Top notch service and would happily use Flamingo/Tom again. Well done!
Can't fix an ice machine after 5 visits
Jake - Tampa, FL
They have been out to my house 5 times, different parts, different people. Same result no ice! must be too complicated! Every time have to take off work for the appointment waste of my time!
Terrible service, can't fix an ice machine!
Jake - Tampa, FL
Been to my house 5-6 times, still hasn't been able to fix my ice machine, must be too complicated for them! I just want ice!
Jill - Tampa, FL
Mel - Tampa, FL
Troy - Tampa, FL
Miguel was an extremely friendly and knowledgeable young man. He ran a diagnostic on our refrigerator and answered every single one of our questions!
Exceptional Customer Service
"Alexander - Tampa, FL
This is the second time my Whirlpool washer needed repair. Fortunately it is still under warranty. The first time there was a wonderful and experienced man named Miguel so I specifically requested him this time. He did a wonderful piece of work, is careful, timely etc. I would always hope to have him as the one who fixes anything covered by Whirlpool.
Solar Roof Solutions Inc. - Tampa, FL
Service was fast and easy. Customer service top notch and they kept the work space clean.
Robert - Tampa, FL
Washing machine did not work not one time
Suzanne - Tampa, FL
TECH WAS KNOWLEDGEABLE AND EXPLAINED ALL THAT HE DID AND why.
"State - Tampa, FL
Tom was great !
Elizabeth - Tampa, FL
Miguel seems like a future manager. Though he was not able to fix the problem, it seemed as if he did a good job. Unfortunately since the machine was not fixed, the pricing seems high. However Miguel spent several hours working on site so the pricing then seems fair. Regarding convenience, the fact that the customer must reserve their entire day for an appliance repair up until the night before the appointment when a three hour window is given is very inconvenient.
Art - Tampa, FL
The technician was called on his way to say he had no parts and didnt see any need to go, I asked that he at least show up and figure out what he needed! He was there 10 minutes took one screw off the back and said there was roaches and that was the problem. Since this is a rental I asked for pictures so I could address the problem. After 3 request I assume he wont be sending them, the tenant sent me pics and there was 6 roaches. The stove appeared clean. I could go on and on but will not. No I was extremely disappointed with this service. Sorry to leave a bad review but this is what happened.
Therese - Tampa, FL
Miguel did an awesome job! He even showed me something about my dishwasher (he was fixing my range). I will call them if anything else breaks down.
Miguel Vailejo the Best Appliance Tech
Robert - Tampa, FL
Miguel was terrific. He was pleasant, knowledgeable, helpful and thorough. He fixed my new Maytag dryer with a very positive attitude. He really seemed to enjoy his job. Flamingo Appliance would be wise to have Miguel train all of your field technicians.
Prompt courteous knowledgeable thank you
Richard - Tampa, FL
Ma - Tampa, FL
He did his best to fix our fridge
Charles - Tampa, FL
We were having difficulties with our new refrigerator dispensing ice. Two Flamingo technicians, Joey and Miguel, assessed the situation and ordered needed parts. They were knowledgeable, polite and professional.
"King - Tampa, FL
GREAT SERVICE. WHEN DONE EXPLAINED WHAT THE PROBLEM WAS THAT WAY WE COULD LOOK FOR THAT IF IT HAPPENED AGAIN WITH A DIFFERENT ONE
Daisy - Tampa, FL
LB - Tampa, FL
Miguel was knowledgeable, professional and patient. I appreciated his work ethic.
Frank - Tampa, FL
Very knowledgeable and professional
308 N. Beverly
Kathy - Tampa, FL
Mr. Vallejo did a great job!
SIDE BURNERS WHIRLPOOL MSD2572VEW00 Per tech 78 filter cap was damaged during the diagnoses. The unit is not cooling efficently. Also housing is leaking water out to floor. Spoke with Robert crm/sr # 40869879 and he did not authorize additional labor for this repair.; ordrng 1 WPW10121138 (housing) and 1 WP2315562 (thermostat) and 1 WP2260518W (cap-filter) and 1 W11225843 (harns-wire)
WASHER WHIRLPOOL NTW4516FW2 The belt underneath the washer unit was out of position causing agitation issues. Removed the belt and reinstalled properly. Tested washer and it is now operating properly.
WASHER WHIRLPOOL WTW5000DW2 FCC--Tested unit on diagnostics. Unit was calibrated. Passed test. Advised of use and care. Unit is operating properly.
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Ordering cover and evap fan is weak will replace to allow air flow circulation. Use parts as needed.; ordrng 1 W11317276 (diffuser) and 1 W10334855 (cover) and 1 WP2315549 (evap fan motor) and 2 542638 (grease)s and 1 W11214887 (UI)
WASHER WHIRLPOOL WFW85HEFC1 --- Unit is not completing cycles. Drain pump continuously runs. Not completing test cycle. Ordering drain pump with the control board.; ordrng 1 WPW10605427 (drain pump) and 1 W11201290 (control)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "found evap fan vibrating whle running, resecured evap fan and allowed unit to run for 15 min to confirm working proper - tests good"
REFRIGERATOR KITCHENAID KRMF706EBS00 Ordering the main valve. Unit is not making ice. needs autho part# WPW10341329 valve-- part# W10865826 valve --; saved tckt
DRYER WHIRLPOOL WED560LHW0 Spoke with Partner Team Autho# WKO8QKONL2 Paul - Unit 861--Need to unstack the dryer with 2nd man to replace the idler pully. Dryer having rotation performance problems. Ordering idler pully.; ordrng 1 WPW10344192 (idler pulley) and 1 2man (2man)
REFRIGERATOR KITCHENAID KRFC704FSS00 "unit not dispensing ice, needs updated shaft assembly for aug motortech line rick advised to replace shaft and aug motor SR#7725040874; ordrng 1 W11228132 (shaft) and 1 W10822606 (aug motor)"
REFRIGERATOR JENN-AIR JF36NXFXDE00 The unit is not making ice-- Found ice maker failing. Removed the old icemaker and installed the new one. Tested unit and it is now cyling properly.
DRYER WHIRLPOOL WED7300DW1 Removed the top panel and front panel. Removed idler pulley and reinstalled properly. Tested unit and the drum is now rotating smoothly.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Takes a long time for water to get hot --116F water temp. Advised the customer of use and care. Rinse aid and hi temp with heat dry --- Per Jackie she would like a replacement model per request. Advised to reach out to Lowes or manufacturer.
RANGE WHIRLPOOL JGRP436WP01 Customer showed proof of purchase.Door will not close.Found hinge out of position. Removed the hinge and reinstalled.Door is operating properly. Cosmetic damage will need to order the kickplate and door fascia.; ordrng 1 W11114791 (glass-door) and 1 WPW10159578 (nameplate) and 1 WPW10145766 (vent-oven)
DISHWASHER WHIRLPOOL KBMS1454RSS The unit is not comp --- Unit has arch mark at the magnetron will need mag and the diode
DRYER AMANA NED4655EW1 "unit not heating, reading 120vac L1 and 120vac L2 and 0vac across L1 and L2, advising customer to call electrician"
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "found bail arm came off icemaker, found no cooling or frosting issues unit has been plugged in and running in maint. shop for several days now - tests good"
REFRIGERATOR AMANA ASD2522WRD01 The unit is not dispensing water out properly. Filter was not in place removed the filter and reinstalled properly. REF# 1616151840--- Collected only-- Spoke with Brianna at office to run the card thru the system.
REFRIGERATOR JENN-AIR JS42PPDUDE00 FCC-- water leaking concern--Removed unit and Inspected floors. Took pics- floors are dry and so is everything behind the unit. Pushed the unit back into the cabinet and left the wheels on the floor per customer request. Unit is operating properly.
WASHER AMANA NTW4516FW3 Drain pump is grinding noise during the draining cycle. replaced drain pump and installed new one. Calibrated and tested. Unit is operating properly.
DISHWASHER KITCHENAID KDTM354DSS5 Autho# kk84g00nl2 --Installed new tub due to old one leaking. Tested unit and it is now under normal operation.
OVEN KITCHENAID KSIB900ESS1 Installed the both harness per techline- File # 7724876115 -- Tested unit and it is operating properly.
WASHER WHIRLPOOL WET4024HW0 cycle completion failure. Spoke with Dave at techline- File# 7724897468 -- Installed the new control board. Tested unit and it is now fully operational.
ICE MACHINE KITCHENAID KUID308ESS1 i stalled new condenser/drier and unit is now cooling properly and running vaccum and charging to 5.75oz with no leaks and now making ice - tests goodtps gave auth KKFTY00EL2
WASHER WHIRLPOOL MHWE251YG00 Master Tech Jay-- S code parts for console- motor- control board. -- Installed parts for washer and ran diagnostic. Unit is now operating as designed.
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Installed the new thermostat due to old one being shorted. Tested unit and it is now fully operational.
OVEN KITCHENAID KSIB900ESS1 5/20/19 16:10 DR: TECH: part# W11100619 control per WPL ---Spoke with Kurt at techline Installed the part# W11100619--- w11128223 display also will order both harness per techline for dispaly and console UI --- File# 7724876115; ordrng 1 W11213345 (harns-wire) and 1 W11025616 (harns-wire) and 1 W11128223 (display) and 1 W11100619 (mrc2)
REFRIGERATOR MAYTAG MRT711SMFZ00 Spoke with partricia at partner team -- Autho# MK3NV00APL1 --- Comsmetic dent on the freezer door. Installed the new door and tested. Unit is opening and closing firstname.lastname@example.org
REFRIGERATOR KITCHENAID KRFC704FSS00 Authorization # kk8qx00fpl1 --- Removed the old boards and installed new parts. Tested unit and it is now operating as designed.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 FCC--Unit is not making ice. Found icemaker not cycling. Removed the old icemaker and instaled a new one. Tested and it is now operating at its efficiency.
WASHER MAYTAG MHW3505FW1 Stackable in small space allow 2 call counts!!The unit is not turning properly. Motor is not reaching high spin. Needs new motor.- A# zkgoukgxl2 ---; ordrng 1 W10870751 (stator) and 1 WPW10544980 (rotor) and 1 W11253212 (screw) and 1 2man (2 man)
MICROWAVE KITCHENAID KEMC308KSS04 Autho# kkemckexpl2 -----2nd man assisted me in removing the parts and panels needed to complete repair for the microwave door. Tested the unit and it is now fully operational.
REFRIGERATOR KITCHENAID KUDF204ESB00 Icemaker failure installed new icemaker. Also installed the Display board-- Tested unit after repair and is operating up to specs.
RANGE AMANA ACR4303MFW1 FCC-- Found infestation at control board causing failure with oven and Led Lights. Spoke with Partner Team Martha File# 7724873791 --- Roach infestation inside the unit. Unit is out of warranty Advised manager Carlos.
WASHER AMANA NTW4516FW3 The unit is not dispensing water all the way out. Ordering the drain pump. Drain pump is making grinding sound.; ordrng 1 W10919003 (drain pump)
ICE MACHINE KITCHENAID KUID308ESS1 "installed new compressor, ran vaccum for 10 minutes with no leaks found, charged unit to 5.75oz and turned unit on found it filling/circulating/draining proeprly and compressor running and cooling but leaking at condenser joint, cannot join copper to aluminium ordering condenser; ordrng 1 WP2313624 (condenser) and 1 sstech (ss tech) and 1 WPW10200037 (drier)"
REFRIGERATOR WHIRLPOOL WRS325FNAM01 Thermostat is failing and needs to be replaced.; ordrng 1 WPW10583800 (thermostat) and 1 WPW10366605 (cntrl-elec)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Installed the pump and motor due to unit is recieving power but not washing dishes. Dispenser is spring popped out of place not allowing detergent to dispense to clean dishes. Installed dispenser. Ran unit and it is up to specs.
MICROWAVE KITCHENAID KEMC308KSS04 Retention rods are worn out and need to be replaced. Needs 2nd man to assist in repair.- Autho# kkemckexpl2 -- Kristina at WHR AIG--; ordrng 1 2man (2man) and 1 dolly (dolly) and 1 WP4452395 (spring) and 1 WP4452396 (spring)
REFRIGERATOR KITCHENAID KRSC503ESS01 Found fresh food evaporator overiced. The unit is not going into defrost. Installed the control UI & checked sensor. Tested unit and it is up to specs.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 freezer is not closing all the way due to the worn out tracks/ brackets. Handles are worn out at inner screw and need to be replaced to allow access into refrigerator unit. Replaced handles and tested. Unit is up to specs.