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for Tampa, FL
308 N. Beverly
Kathy - Tampa, FL
Mr. Vallejo did a great job!
Bernice - Tampa, FL
Great Service, Not Great Timing
Carmela - Tampa, FL
Once the technician got there, the service was quick and professional. However, I was given a call at 11:50am to tell me the tech would be there in 15 minutes, and they did not arrive until 1:00pm. I had to leave work for the service call, so it was frustrating that I was waiting around for that long.
Great and polite
Nelson - Tampa, FL
Suzanne - Tampa, FL
Miguel was kind, knowledgeable and kept me informed about the repair.
Lawrence - Tampa, FL
Miguel was prompt, efficient and personable. An excellent experience.
QUICK AND EASY SERVICE
Aarons - Tampa, FL
Alix - Tampa, FL
Bad, bad service
Betsy - Tampa, FL
I will let my insurance know that the tech’s at your company doesn’t know what they are doing. The last guy that came to my house was the only one that found out what the orther tech didn’t do right.
Linda - Tampa, FL
Miguel was so professional and seemed to really want to do the best job possible. Wish you had Saturday hours.
Aaron - Tampa, FL
was very informative and personable...keep up the amazing..
Miguel was great
Jennifer - Tampa, FL
Miguel was great. Very nice and respectful. Was a warranty job so can't comment on price.
Quick service, but awful follow up.
Jeff - Tampa, FL
Technician was on time and great communication, but did not. solve our issue of a dishwasher draining. Even after being paid, we cannot get anyone to communicate with us on how the problem can be solved. Very unhappy and wish we would. have simply replaced the. dishwasher.
Linda - Tampa, FL
It was a very trying experience but the outcome of it was very rewarding The service tech was very professional understanding I’m very knowledgeable
Cindy - Tampa, FL
Miguel was courteous and professional and even helped me with another appliance question!
The young man that came was extremely polite... on the other hand, the price for you’re service call is extremely steep. For someone on social securit
Stephany - Tampa, FL
Linda - Tampa, FL
Rennia - Tampa, FL
Our interaction with this company was superb!!
Haywood - Tampa, FL
Miguel was excxellent
Natalie--Madeleine - Tampa, FL
Very knowledgeable, efficient and considerate
Steven - Tampa, FL
The technician could not identify the cause of recurring flooding in my dishwasher. He then told me "call back if it happens again." It has already happened 5 or 6 times. This is a nonsense response.
Natalie. It’s not Natalie, it’s Madeleine - Tampa, FL
Justin - Tampa, FL
Diane - Tampa, FL
Prompt, courteous, knowledgeable
Linda - Tampa, FL
Great Service Rep
Martin - Tampa, FL
Miguel did an outstanding job. Arrived when he said would be here.
Vincent - Tampa, FL
Tech was courtesy knowledgeable
Quick but thorough, fixed our fridge!
MJWLMS - Tampa, FL
Miguel was excellent, very professional from his first phone call to us and throughout the diagnostic process. He was thorough in his testing, answered all of our questions, and quickly determined that we would not leave a costly repair. We are so grateful to have found a reliable appliance service company.
DISHWASHER JENN-AIR JDB9600CWS unit is now working properly appears to be an error on control that has corrcted itself - tests good
WASHER WHIRLPOOL WFW7590FW0 New issue with washer/Autho# wj1nij1el2 --- Heater sensor failing. Ordering the new heater sensor and control board.; ordrng 1 W11208385 (heat sensor) and 1 2man (2man)
DISHWASHER WHIRLPOOL WDF540PADM2 "Allow 2 call counts the entire unit has to come out from underneath the dishwasher.Found that the jet dry fluid is leaking out. Needs the dispenser. 71 TJ sr# 7724226872 as it fills--- part# WPW10671905 dispenser -- part# W10518394 heater-- part# W10817264 control--; saved tckt , states that autho needed"
RANGE WHIRLPOOL WEG745H0FS0 FCC--Cap burner is warped at back left buner causing flame not to operate properly. Installed the cap burner kit. Tested unit and it is operating as designed
FREEZER WHIRLPOOL WRF560SMYB02 the customer was concered about the frost on the evap cover that had been defrosted. removed cover and checked evap and there was frost but no ice built up on the evap. all test ok at this time. told customer to monitor the unit and to call me if any issues.
DISHWASHER JENN-AIR JDB9800CWX2 "installed new adjuster assembly on both left and right hand rack, could no replace railings customer has very nice expensive wood flooring and didnt want to sign waiver, leaving tracks with customer he will install himself - tests good"
REFRIGERATOR WHIRLPOOL KBRA22ERSS The unit is not cooling at all due to sealed system leak. Needs complete sealed system. Part# 12001919 evaporator -- part# W10309989 compressor -- part# W10843121 drier--
REFRIGERATOR WHIRLPOOL ED5FVGXWS The refregerator is not making ice found ice built up in the funnel that goes into icemaker. Used steam to remove blockage at the funnel to icemaker. Tested icemaker and it is now fully operational.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Allow 2 call counts!! Placed cup of ice to dispense and not dispensing ice. Order door switch with door ice switch and board. Will use parts as needed.; ordrng 1 WP1118894 (switch) and 1 WP2321285 (switch) and 1 W11214887 (ui) and 1 W11163767 (door ice) and 1 W11163769 (door ice) and 1 W11172794 (door ice) and 1 W11174836 (board)
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 FCC-- Freezer has built up icicles. Used heat to remove icicles. Also found that the freeer door seal is not closing properly at the top right corner. Used heat on gasket to expand to allow for a better seal. allow 2 hours before opening the freezer door.
WASHER WHIRLPOOL WTW7500GW0 The washer is not completing cycles due to failing board. Removed the baord installed a new one. Tested unit and it is now fully operational.
WASHER WHIRLPOOL WTW5640XW2 The washer is making loud screeching sound on the final spin. Found that the transmission worn out and leaking oil. Needs inner and outer tub with the transmission.
REFRIGERATOR AMANA ASD2575BRB00 Filter housing spring lever out of place not allowing refrigerator to dispense ice. Removed the housing and reinstalled properly. Found roach infestation inside and underneath refrigerator compartments.File# Call Number# A28257F -- spoke with Vince to document infestation and unsafe environment to work in.
DRYER WHIRLPOOL WED4815EW1 FCC -- Door not closing properly due to latch and stem not closing correctly. Removed catch and reinstalled properly. Door is now opening and closing smoothly.
DRYER WHIRLPOOL WED5000DW2 FCC-- The dryer is not competing cycles. Opened dryer and removed inner drum and belt and reinstalled properly. Lubricated the rollers. Unit is now operating as email@example.com
WASHER MAYTAG MHW3505FW1 Natasha at authoriztion line informed that the system is down today. I will call in for authorization tomorrow. Inner tub and outer tub need to be replaced with shocks due to inner drum is allowing washer to complete cycles. Stackable unit needs 2 man-; ordrng 4 WPW10261492 (shock absorber)s and 1 2man (2man) and 1 W10901030 (tub-outer)
DISHWASHER KITCHENAID KDTE204DSS0 "Allow 2 call counts!! Bertha at authorization line says system is down. Advised to call back in the morning 2/20/19-- needs more parts plastic is cracking. need to reorder due to wrong size/ damage part# WPW10312792 -- part# 2 of WPW10250160 --part# 2 of WPW10250162 -- part# WPW10588164 housing- part# WPW10588165; schdld next appmnt for 2/27 WED ! , states that autho needed"
REFRIGERATOR KITCHENAID KSSC42QVS02 Cust had concerns about swinging temps in both compartments. when i arrived the unit was at 37deg f in the ff and 0 deg in the freezer. took temps with thermocouple to confirm and those temps were correct. told cust to monitor the unit for a few days and to let us know if any issues.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "FCC-Freezer door side has frost built up in the left side.used heat to expand gasket to allow cool air to stay in freezer compartment, Leveled unit. Unit is now fully operational."
DRYER WHIRLPOOL WED4815EW1 aarons appliance. Unit is not starting due to failing switch. Ordering the door switch.; ordrng 1 WPW10237959 (switch-dor)
REFRIGERATOR AMANA ASD2575BRS01 Removed ice and installed door ice and adhesive parts. Tested unit and it is now operating properly.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 "The unit is icing up in the refrigerator compartment. Found rail out of postion at freezer tracks, Realigned the bottom tracks and removed ice with steamer. Tested unit, and it is now fully operatioal"
WASHER MAYTAG MVWB765FW0 f6e2 error code communication issues with UI and the control board. ordering both ui and control per failure. called exteneded warranty spoke with Rhonda auth# mizi200mpl1 --; ordrng 1 W10920541 (control) and 1 W10919546 (console)
WASHER MAYTAG MHWC7500YW0 "The washer is not turning on. Updated serial CD41504910--- Traced wire to control voltage is present yet no response from board. Ordering board and the ui. part# WPW10192966 control -- part# WPW10192981 ui -- part# W10193027 harness-- Over the limit needs authorization.; saved tckt , states that autho needed"
WASHER AMANA NTW4516FW2 Washer not starting. Instaleld baord. found latch needs to be replaced.; ordrng 1 W11307244 (latch)
DRYER AMANA NED4655EW1 FCC-Door not opening up properly. Removed the old shaft and latch and reinstalled properly to allow door to close and open properly. Unit is now fully operational.
DRYER WHIRLPOOL NED4655EW1 FCC--Tested dryer due to long dry times. Found loose connector at cycling switch. Removed wire and reinstalled properly. Tested unit and t is now fully firstname.lastname@example.org
DISHWASHER JENN-AIR JDB9800CWX2 welds broke on upper track and adjuster kit broken will need to replace full assembly; ordrng 1 W11259785 (track lh) and 1 W11259786 (track rh) and 2 WPW10546503 (adjuster)s and 1 WPW10588164 (housing) and 1 WPW10588165 (housing) and 2 WPW10250162 (cover)s and 2 WPW10195839 (dishrack adjuster)s and 2 WPW10195840 (positioner)s and 2 WPW10250160 (clip)s
REFRIGERATOR JENN-AIR JS48NXFXDE01 "customer wanted additonal service on her fridge and ice machine for odd smells on ice, found unit is making ice but the filter is what is needed to be replaced, all temps set proper - tests good"
REFRIGERATOR WHIRLPOOL WRT549SZDM01 FCC-- authorization # wiybq00dpl1The unit is not cooling properly in the fresh food compartment. Removed the rerigerator door gasket and reinstalled properly. Used heat at gasket to expand to allow cool air to stay inside fresh food compartment. Tested unit and it is fully operational.
REFRIGERATOR KITCHENAID KSSC42QVS02 Autho# kiwjg00mpl1 Over cooling in the freezer compartment test mode. Per pointer removed the old invertor and the defrost control board. Installed new invertor and board. Tested unit. Unit is operating as designed.
REFRIGERATOR BI JENN-AIR JF36NXFXDE01 autho# JIIQN00DL2 --- Customer concern with the freezer drawer and refrerator doors closing flush. Inspected door hinges and they are intact. Instructed customer to have the cabinet panels installed properly at freezer door.Freezer panel needs flat screws at the handle to allow the panels on door to be flush. Once taken care of this will take care of the concern. email@example.com
REFRIGERATOR WHIRLPOOL WRB329DMBB00 FCC- The unit is not having lights come on. Removed the old switch and installed new one. Tested unit and it is now operating as designed.
OVEN WHIRLPOOL WFE550S0HZ0 "Removed old burner and installed new burner due to old one failing. Tested, unit is operating properly."
REFRIGERATOR WHIRLPOOL WRT311FZDM00 I replaced the evap and filter dryer- vacuumed and recharged.
WASHER WHIRLPOOL WFW7500FW0 assisted tech 78
DRYER WHIRLPOOL MEDC215EW1 2nd appliance -- Removed the front panel and removed built up lint inside the dryer( cleaning special). Customer Nanny had only 1 check to pay the Washer appliance and the Dryer. Ticket# 785287 has payment for dryer and washer service all in 1 check. Tested dryer it is fully operational.
DRYER-ELECTRIC MAYTAG MEDC215EW1 Drum and belt was out of place. Removed the drum and reinstalled with belt. Tested unit and it is operating as designed. firstname.lastname@example.org
REFRIGERATOR WHIRLPOOL WRS312SNHM00 Cosmetic damage on the old door. Removed old door and installed new one. Unit is fully operational.
WASHER WHIRLPOOL WFW92HEFU0 The customer had 1 check only so I put the dryer added call payment on 1 check. total paid today was the other half was collected on orginnal service call. Dryer special service was done. Also the control board and the switch were installed in the washer. tested unit and it is now operating as designed.