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for Tampa, FL
As always great service experience.
Elba - Tampa, FL
Pauline - Tampa, FL
Miguel was very nice and respectful
Wendy - Tampa, FL
Great communication, service and friendliness
Pat - Tampa, FL
Miguel was professional and efficient. He was not a salesman, which so many “service techs” seem to be these days. He quickly diagnosed the issue and wrote up his diagnosis to streamline the claims process for replacement.
5 Star service tech !!!
William - Tampa, FL
great troubleshooter .... quiet guy, knows his stuff, very polite ! ( took 5 months, never gave up to fix problem ) , really went extra mile !
5 Star service tech !!!
William - Tampa, FL
great troubleshooter ... quiet guy, knows his stuff , very polite ! ( took 5 months , never gave up to fix problem )
Margie - Tampa, FL
Awesome the best tech
Richard - Tampa, FL
Ariana - Tampa, FL
The technician was a courteous and polite. He corrected the problem. However, he made an error in calculating the diameter of the dryer vent hose. I have a 4 inch dryer vent hose that I needed to replace and he told me that I needed a larger size. This turned out to be incorrect.
Angel - Tampa, FL
Good service. Doors now squeak
Troy - Tampa, FL
Lights were changed but now both doors have a terrible squeak to them since the repair
Channel - Tampa, FL
April - Tampa, FL
Tech was so nice & fixed the issue very quickly!
Sharon - Tampa, FL
Very helpful and curious nice
Shands - Tampa, FL
Joey was great!
Bemilda - Tampa, FL
George - Tampa, FL
Miguel did a wonderful job
Clement - Tampa, FL
Arrived on time and resolved the dryer issue quickly
Awesome caring service with a smile
Deneen - Tampa, FL
Richard - Tampa, FL
Miguel was knowledgeable and professional. He did an excellent job!
Valerie - Tampa, FL
Friendly, professional service provider
Nadine - Tampa, FL
Joanne - Tampa, FL
Knowledgeable and kind
Hannah - Tampa, FL
Very knowledgeable and helpful. Would contact them again in future if needed.
Great service, very knowledgeable tech
David - Tampa, FL
Professional and great service.
Patti - Tampa, FL
Joe was professional, friendly, polite and quick! It took a week to get someone here and it was just a piece of clothing lodged under the agitator. We didn't want to hurt our warranty so we had to wait. You need to hire more technicians.
Donelda - Tampa, FL
Lack of professionalism
Gissel - Tampa, FL
The guy always want to reschedule before when coming out.
REFRIGERATOR WHIRLPOOL GSF26C4EXW02 "FCC....Troubleshoot unit, found ice not dispensing due to coupling on bottom of ice bin being worn. WIll need to order ice bin //W11109888 and have direct shipped to customer. Technician not needed for installation. Tested all components, all working as designed.; ordrng 1 DSW11109888 (Ice Bin)"
REFRIGERATOR WHIRLPOOL WRS311SDHW01 "Q1=NO, Q2=NO, Q3=NOSpoke to Brittney from PT= extra labor autho= WPEJI00NL2== found restriction at the filter dryer. Replaced the filter dryer and added and low side tap. Pulled a vacuum for 15 mins. Held great for 5-10 mins. Filled unit with R134a=5.3oz. Turn unit on and unit started cooling. good frost pattern on evap. Told customer to allow 24-48 hour to completely cool. unit is functioning as designed. Did not get signature due to COVID-19 protocall.; used 1 WPW10143759 (DRIER (SERVICE)) from stock"
WASHER WHIRLPOOL WFW6620HC0 "Q1,Q2,Q3 were asked, Reply is no. FCC--The door boot clamp will not stay on to keep the bellow in position. Removed the clamp and reinstalled the clamp and tightened down. Tested unit and passed."
COOKTOP JENN-AIR JED7430AAB Fan/motor stays on even when off. Called tech line spoke to==JoelSR# 7727457048 Needs new right switch.. .; ordrng 1 W11121638 (switch)
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Customer stated food in freezer started to get soft. Found little frost on the evap cover. Pulled off cover and found the thermistor to be loose and zip tie not on thermistor. Put two zip ties and foil tape on the thermistor to prevent movement. Tested and unit is cooling and functioning as designed. Did not get signature due to COVID-19 protocall.
DRYER AMANA NED4655EW1 "Q1,Q2,Q3 were asked, Reply is no to all 3 questions-- Autho# APBNN00WPL1 -- Removed the shorted timer and installed a new one. Tested unit and it is now operating as designed."
WASHER AMANA WTW5000DW1 Created an estimate for PTS==CLAIM NUMBER=9373 They do not want to go through with repairs. Called Diana she said no on the repair and collected 134.95 for diagnosing the unit. email@example.com
REFRIGERATOR WHIRLPOOL WRT348FMES00 "Q1,Q2,Q3 were asked, cusotmer replied no to all 3 questions. Spoke with Janet Autho# WPHRW00NPL2 -- Truck stock silicone used at door liner-- Also the suction line at the compressor frosted then condeNsing water leaks onto the floors. Spoke to techline Joel File# 7727454733 Evap fan or condenser fan-- we dont know Recover the refrigerant-- low side may be in the positve range verses 0- negatve-- Ordering the compressor and the evap for a full sealed system.; ordrng 1 W10843121 (drier) and 1 WPW10507886 (compressor) and 1 W10836706 (evaporator) and 1 sstech (sstech), used 1 W10841140 (SILICONE) from stock"
REFRIGERATOR AMANA ABB1921BRW00 "Q1, Q2,Q3 Were asked and reply was no. authorization # apgq600apl1Customer concern with cooling operations. Freezer temp is at 0 and fresh food 48F-- Found weak fan evap. Ordering a new fan and with other parts. will use as needed.; ordrng 1 WPW10594330 (control) and 1 W10593588 (overlay) and 1 WPW10464769 (housing) and 1 WPW10503278 (control) and 1 WPW10128551 (evap motor) and 1 WP2169142 (blade)"
WASHER MAYTAG MVWC565FW2 "Q1,Q2,Q3--Washer is not doing anything at all. f9e1- Joel File# 7727448694-- Replace pump ohmed out at 21 ohm-pass voltage at 120V to the pump but not engaging. Needs new drain pump.; ordrng 1 W11399437 (drain)"
WASHER WHIRLPOOL WFW72HEDW0 Unit continues to drain and does not allow normal wash cycle. File # 7727442933-- Ordering the main control due to it being shorted.; ordrng 1 W11031829 (control)
DRYER WHIRLPOOL WET4024HW0 "Q1,Q2,Q3 were asked. Customer replied no to all 3Questions. Removed the timer and found loose wire terninal. Removed the harness connector and reinstalled properly. Tested unit and it is now fully operational."
MICROWAVE OTR WHIRLPOOL WMH31017HS3 "Dave -- 7727290081--- Advised to replace cap, mag, diode and transformer. Ordering the filter board.; ordrng 1 W10422269 (filter) and 1 W10754299 (magnetron) and 1 2man (2man)"
MICROWAVE OTR WHIRLPOOL WMH31017HS3 Replaced the filter dryer and unit would turn on then blow the fuse. Will have to come back and replace the parts tech line suggested us to replace.; saved tckt
RANGE WHIRLPOOL WFE515S0JS0 Unit is not heating due to open fuse. Removed the fuse and installed a new one. Tested unit and it is now fully operational.
WASHER-TOP LOAD MAYTAG MVWB955FC0 mjv9x00dp1==Replaced the latch and ui control. Tested and unit is functioning as designed. Collect 229.95
WASHER WHIRLPOOL WTW4955HW1 "DIFFERENT ISSUE THEN LAST TIME I WAS HERE! F8E1- no/long fill, Tested valve and tested good. Water pressure was good. Ran diagnostics and no more error codes. Check belt and actuator to be sure nothing is in the water. Found the agitator to be extremely loose. Tighten and tested and recalibrated the unit . unit is functioning as designed."
WASHER WHIRLPOOL WTW8500DR2 "24 month warranty===F7E8-Motor over temp,F6E2-drive model over temp. Unit needs to motor and stator motor as well as clutch and gearcase. Called PT spoke to==Leanna= unit is not covered. Customer is going to call whirlpool because Arrons told her she is covered but whirlpool tells me no! Not charging customer did do anything but call whirlpool. Please just close out ticket"
DRYER MAYTAG MEDX655DW1 The unit is not heating properly. Removed the grounded heater and installed a new one from truck stock. Also installed a thermostat and a thermal fuse. Tested unit and it is now fully operational.; used 1 279838 (element) from stock
REFRIGERATOR WHIRLPOOL WRS555SIHZ01 "FCC--The unit is making ice, found the icemaker arm jammed with piece of ice. Removed ice built up and checked to make sure that the icemaker is cycling. Tested unit and it is now fully operatiional. Customer has had multiple issue with refrigerator since purchase and would like a replacement."
DISHWASHER WHIRLPOOL WDT720PADM2 Found pump and motor not working. Unit needs new pump/motor. Customer is okay with repair of 225.95. Able to get pump/motor S-Coded approved by MT/JD=WPW10671941-pump/motor. replaced and tested. Unit is functioning as designed. Collect by check 225.95
WASHER WHIRLPOOL WTW7500GC0 Found erroe code F5 flashing. Ordering lock assemby and control.; ordrng 1 W11130238 (control) and 1 W10810403 (lid lock assy)
REFRIGERATOR FS WHIRLPOOL WRF736SDAM14 found the crisper drawers not closeing causing the door to stay open. Was able to get the drawer unstuck and correct the problem so the drawer and door close. unit is functioning as designed.
WASHER WHIRLPOOL CAE2795FQ0 Unit is leaking oil out from the bottom. Needs gearcase and the drain pump. Left estimate only. Medical Examiner office is tax exempt. Proof was shown.
M/W OVEN COMBO WHIRLPOOL KOCE500ESS09 Autho# KP9AZ00NL2 --- Removed the unit and installed a new control and tested unit. Unit is now fully operational.
REFRIGERATOR WHIRLPOOL WRS321SDHZ04 Replaced the fridge door handle. Tested and unit is functioning as designed.
REFRIGERATOR KITCHENAID KRSF705HBS00 Found the LED light strips on the walls of the fridge to be partly working. ordering new light and controls.; ordrng 2 W10876365 (light)s and 1 WPW10226427 (cntrl-elec) and 1 W11172798 (control) and 1 W11384469 (light switch)
DRYER WHIRLPOOL WET4024HW0 Customer said unit is over heating and making clothes too hot. Found the vent in the back of the unit to be completely blocked not allowing correct air flow. Cleaned out the vent and tested. Unit is functioning as designed. Could not get signature.
MICROWAVE OTR WHIRLPOOL WMH3107HS3 Autho# WPCXZPCNL2- Filter board is shorted. ordering new one with board and other parts. will use as needed.; ordrng 1 W10892389 (control) and 1 W10832024 (thermostat) and 1 W10422269 (filter)
MICROWAVE OTR WHIRLPOOL WMH3107HS3 assisted tech 81 with repair. Unit stillnot functioning.; saved tckt
REFRIGERATOR WHIRLPOOL WRT518SZFG00 The unit is not cooling properly. Replaced the evap. Tested unit and it is now fully operational
REDRIGERATOR WHIRLPOOL WRS571CIDW01 Customer state fridge freezes food on top three shelves. Tested damper and it works. Temps are good and normal. The freezer door harness does have wires that are broken. Customer states a tech came out and ordered door. The wires being broken are cause of the issue. Instructed customer to keep fruits and vegs away from top three shelves. unit is functioning correcctly though.
DISHWASHER JENN-AIR JDB8200AWS1 "found unit full of water, repalced drain pump and removed a piece of glass aswell, ran unit and now running washing draining proeprly - tests good"
WASHER MAYTAG MVWX655DW1 Found the unit not powering on. Power to unit is good! replaced the control. Tested and unit is functioning as designed. Could not get signature
REFRIGERATOR KITCHENAID KRFC302ESS00 Found the door seal on freezer not sealing correctly causing warm air to get it inand ice build. Tech line spoke to==Ed--7727352439Called Bankers/Centricity to==Darnel-contract number==B24096F wants to try trepair one more time. Gave estimate to Darnel- he will send the estimate to our office.; saved tckt
WASHER AMANA WTW5000DW1 sTILL UNDER WARRANTy through rental place she bought it from for an extra 14 months. (ARRONS). Had to break off the washplate to get offl after doing so I could not get the rest of the washplate off because it is rusted on there. Unit needs new tub(inner and outter) and gearcase. Will need 2man.; ordrng 1 W10752719 (basket) and 1 W11219115 (outter tub) and 1 WPW10215093 (clean out filter) and 1 WP8533928 (screw) and 1 2man (2man)
RANGE WHIRLPOOL WFE515S0JS0 Oven not operational. Open fuse. ordering part needed.; ordrng 1 WP3196548 (fuse)
WASHER AMANA NTW4516FW0 FCC-- Replaced the shifter and tested unit. Unit is now completing cycles.; used 1 w10913953 (actuator) from stock
MICROWAVE WHIRLPOOL WMH31017HS2 replaced the lower interlock. tested and unit is functioning as designed. Could not get signature.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Spoke with Alexis-- A# WPAPV00NL2--- The right hand door needs to be replaced. Took pics of door between the seal the the liner it is bowed not keeping the temperatures inside the comparment.; ordrng 1 LW11091610 (door)