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for Suwanee, GA
5 Star Customer Service
Anthony - Suwanee, GA
Technician was professional. He offered for us to call again if we have any other issues.
Great service covered by warranty
Aliza - Suwanee, GA
Good repair, Burnt Floor
Roger - Suwanee, GA
When we called for service we told you that we had another tech out and they said it was the compressor and then you came out and charged us $90+ for your tech to say yup; it’s the compressor and say he didn’t have the parts with him and then scheduled two days later to repair. Could work on the communications to avoid extra trip and charge.
Robert - Suwanee, GA
Marcia - Suwanee, GA
The service tech found the cause of the loud noise my refrigerator was making immediately. He leveled the refrigerator and the loud noise stopped.
Debra - Suwanee, GA
Marvin was fantastic! We really appreciated his expertise and friendly demeanor.
Great Service very professional
Steve - Suwanee, GA
the service technician was very knowledgeable and serviced the freezer perfectly. He was clean and worked clean to make sure there was no mess left on my floor. He was very thorough with his assessment of the problem and fix. this type of service level is very few and far between so keep this technician and keep up the good work.
Stepan - Suwanee, GA
Judy - Suwanee, GA
Good service, on time & helpful with stove top.
Renee - Suwanee, GA
He was polite, punctual and explained everything very well.
Excellent, professional service!
Andrew - Suwanee, GA
Tim was professional, courteous and fixed the job right the first time.
Jocie - Suwanee, GA
Karl - Suwanee, GA
Tyler Pinson was very courteous and knowledgeable.
Bill - Suwanee, GA
Thrilled! Our service specialist was prompt, professional and went above and beyond in helping not only fixing the original issue he also gave us DIY tips on how to keep our appliances in good working order.
WASHING MACHINE REPAIR
Brian - Suwanee, GA
He arrived promptly, determined the problem, replaced the part, and left the defective part. He got the job done quickly. This is our first water sensing washer, he explained that the noise we thought was normal was actually a warning sign. This work was done under manufacturers warranty so I don't know how their rates compare, but good service is worth paying for, and this was good service
Elizabeth - Suwanee, GA
My dryer works again. Thank you Tim for your service.
Tom is an asset to your co
Tom - Suwanee, GA
Traton - Suwanee, GA
It was a true pleasure to have someone who truly cares!!!!
Bebe - Suwanee, GA
The gentleman who came from Flamingo (Marvin Purdy) was excellent. He was professional,knowledgeable, experienced and pleasant. He gave us several tips for our other appliances. The telephone representatives were also very professional and helpful.
Carl - Suwanee, GA
Tim was very professional and did a great job.
Derek - Suwanee, GA
Nice job. Communicated well, on time and took care of our problem. Thanks Tim. Derek
Shelia - Suwanee, GA
Happy with the service
John - Suwanee, GA
Informed me of my options and put me on the Jenni Air notification list for the potential solution to the microwave/oven control panel intermittent problem.
W t Moore
Wt - Suwanee, GA
Great customer service!
Kathleen - Suwanee, GA
Tyler knew what he was doing and was able to resolve the problem quickly and at a fair price!
Kyung - Suwanee, GA
It was kindly great service.
Great service finally, but waited over two weeks - comedy of errors between Home Depot and Flamingo.
Richard - Suwanee, GA
James - Suwanee, GA
REFRIGERATOR WHIRLPOOL WRF736SDAM13 found fan motor not operating defrosted evap open wire to motor replaced motor condensor dirty last tech out told cust n/c for fan motor
OVEN WHIRLPOOL WEG760H0DS0 "Sometimes ignitor does not ignite the flames, flame shield is warped and causing issues for the spark ignitor to ignite the flame.; ordrng 1 3601P356-45 (baffl-brnr)"
MICROWAVE WHIRLPOOL KMHS120ESS "installed new cntrl and bulb, unit is working as designed."
REFRIGERATOR SBS WHIRLPOOL WRS588FIHZ00 Unit water line was not fully connected into john guess. Tightened and tested the unit water dispenser and unit checked ok without any leaks.
DISHWASHER WHIRLPOOL WDT730PAHZ0 replaced adjusters unit now shutting correctly
REFRIGERATOR WHIRLPOOL WRF954CIHM00 found upper bin in frz causing door not to close correctly advised cust adjusted frz door gasket unit ok now
DISHWASHER KITCHENAID KDTM704EBS0 unit has faulty sump. part covered under 5 year s code.per rv; ordrng 1 W10861526 (pump&motor)
DRYER MAYTAG n/a found open thermal replaced fuse advised cust venting on roof blocked must clean; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
WASHER-TOP LOAD MAYTAG MVWC425BW "unit had a loose bolt on bolt on cam and belt fell off, retightened the bolt and reinstalled belt. unit is spinning great and as designed."
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "File # 7724861878 Product is not repairable,internal freon leak.Product was submitted for review.Customer will be contacted by whirlpool.."
WASHER WHIRLPOOL WTW5000DW1 "ran unit through diagnostic mode, tested various different cycles such as casual, delicate, and cold wash and normal wash. Didn't hear any unusal noises or sounds. Found lid switch assembly was not sitting correcly, corrected lid switch, unit is working as designed."
REFRIGERATOR WHIRLPOOL WRF540CWBM01 "Unit evap has a leak, ice build up on coils freezer at 27 fresh food at 48 ordering evap and rescheduling for a ss tech.; schdld next appmnt for 5/15 WED !"
DISHWASHER WHIRLPOOL WDT730PAHZ0 unit needs new adjusters; ordrng 1 W10712395 (adjuster)
REFRIGERATOR KITCHENAID KFIV29PCMS03 "unit needs new door. door gasket not sitting correctly.; ordrng 1 W10864519 (adapter), states that autho needed"
DISHWASHER WHIRLPOOL WDT750SAHB0 "Ran a diagnostic test, all components are working. and unit is functioning as desgined."
REFRIGERATOR KITCHENAID KRMF706EBS01 "replaced cntrl board and power board, unit is turning on and is working as designed."
WASHER ROPER RTW4516FW unit is receiving 120v but is not powering on. will need to order new cntrl board.; ordrng 1 W11170318 (cntrl board) and 1 W10919003 (pump)
REFRIGERATOR WHIRLPOOL WRF736SDAM13 unit compressor is getting correct amount of volts but not working properly. unit evap fan motor is also getting volts but not turning. will need to order parts for unit to be working as designed. cst would like to speak with spouse before confirming estimate
WASHER-TOP LOAD MAYTAG MVWC425BW "Still doesnt work correctly, need to put in hub.; ordrng 1 W10528947 (drive hub kit)"
WASHER-TOP LOAD MAYTAG MVWC425BW Installed the new hub and tested unit checked out ok
MICROWAVE WHIRLPOOL KMHS120ESS "cntrl board i brought was defective, will need to order new part and return for repair.; ordrng 1 W11182110 (control) and 1 8206232A"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "unit door was having trouble opening, readjusted door and reseucured bottom panel. unit is working as designed."
REFRIGERATOR WHIRLPOOL KRMF706ESS could not hear a loud noise used customersdecible meter and got a range of 46-52db advised cust. sounds are not covered by the warrenty and also found unit to be functioning correctly spoke with techline they said the readings we are getting are normal. file number 7724814575
DISHWASHER WHIRLPOOL KRFF707ESS01 unit had bent rail on lower crisper drawer causing it to slide open slightly causing a hazard for children. adjusted slide and rail unit now operating as designed.
REFRIGERATOR WHIRLPOOL MFI2670XEM3 Assisted tech 02 on repairs (training)
REFRIGERATOR WHIRLPOOL MFI2670XEM3 "Installed new compressor, tested unit no leaks or restrictions, unit is cooling and working properly. allow 12-24 hours for correct temps."
REFRIGERATOR JENN-AIR JFC2089BEM01 units door is off the cam causing it to not sit correctly and not close all the way reset door on cam unit now operating as designed.
FREEZER WHIRLPOOL JFFCC72EFS installed freezer door and realigned fresh food doors. unit is functioning as designed
REFRIGERATOR KITCHENAID KRMF706ESS01 found no restristion installed compressor recharged unit
DISHWASHER WHIRLPOOL JDB9000CWS3 unit had disconnected water valve reconnected water valve unit now operating as designed.
DISHWASHER WHIRLPOOL WDF330PAHW2 "found unit float switch broken apart, will need to order parts and return for repairs.; ordrng 1 WPW10346525 (float) and 1 WPW10195037 (lever)"
REFRIGERATOR MAYTAG MFI2670XEM3 "Unit compressor shorted out, clicks on and off. Unit will need Full ss repair.; ordrng 1 W10160407 (compressor)"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "unit had a faulty adjuster kit, installed new kit. unit is working as designed. cst still concerned that it will lean again."
WASHER-TOP LOAD MAYTAG MVWC425BW "Installed new gearcase with pulley and belt, found that old gearcase stripped the washplate groves. Will need a new washplate to complete repair.; ordrng 1 WPW10553968 (washplate)"
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "found unit to be working as designed, cst has a inlet valve that appliance hose connects to is leaking and not the unit itself. advised cst to get a new valve."
OVEN WHIRLPOOL WOC75EC7HS01 "cooling fan is faulty, also noticed microwave cntrl is also faulty. will need to order parts and return for repairs.; ordrng 1 W11248652 (blower) and 1 W11110951 (microwave cntrl) and 1 W10460457 (sensor) and 1 W10389447 (thermostat) and 1 ovendolly (oven dolly)"
DRYER WHIRLPOOL WGD5620HW0 "found loose connection, resecured connection unit is working as designed. couldn't test heating due to no gas hookup."
REFRIGERATOR WHIRLPOOL WRX986SIHV00 deiced evap and replaced evap harness unit now operating as designed.
DISHWASHER WHIRLPOOL WDF520PADM7 "replaced faulty cntrl board, unit is now not receiving voltage.advised cst to call for an electrican."
REFRIGERATOR WHIRLPOOL EL88TRRWS03 "drain was clogged, unclogged drain unit is no longer leaking and working as designed."