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for Stone Mountain, GA
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Wow professional, pleasant personality, and excellent communication skills made her visit and work performance made my day. And redemed my feelings ab
Janice - Stone Mountain, GA
LaToya - Stone Mountain, GA
Roy is by far one of the best servicemen I have come across in quite some time. I appreciate his patience more than anything.
Robert - Stone Mountain, GA
Arrived on time. Quickly found the problem.
Michell - Stone Mountain, GA
Service was good
On Time Service
David - Stone Mountain, GA
Great customer service and repair. Thanks a bunch!
Professional and knowledgeable company
Twanna - Stone Mountain, GA
A+++++ Technician makes service quick and painless
Martha - Stone Mountain, GA
Best technician I've encountered in several years! Thank you Shemeta Carson for your knowledge, skill and professionalism!
Sharon - Stone Mountain, GA
Charlene - Stone Mountain, GA
The men were on time, courteous and knowledgeable. They diagnosed the issue and educated me on the appliances.
Sharon - Stone Mountain, GA
Celeste - Stone Mountain, GA
Mr. Tappin is an experienced professional; very knowledgeable about the Whirlpool products he services.
Great Service Horrible Pricing
Tekoa - Stone Mountain, GA
High prices for diagnose and fixing. Literally was here for under an hour and I lost 300$ for a part that was 44$ but labor was 135$. Complete rip off of a company and I won’t use them again. I desperately needed my dryer fixed
William - Stone Mountain, GA
Chandler - Stone Mountain, GA
Second time I've used Flamingo. Service is great, although punctuality is a wee bit off from the already large window. However, everything was fixed and ready to go quickly and the repairman was friendly and very knowledgeable.
Leah - Stone Mountain, GA
Merry - Stone Mountain, GA
Very nice and professional
Reginald - Stone Mountain, GA
From start to finish everything was handled in a very professional manner.
Bernice - Stone Mountain, GA
$98 trip charge does not apply to service.
Carolyn - Stone Mountain, GA
Good job & quick.
Teri - Stone Mountain, GA
Alvern - Stone Mountain, GA
Brenda - Stone Mountain, GA
The gentleman customer service representatives were very professional, and helpful.
Kelly - Stone Mountain, GA
I've been having a problem with my whirlpool washing machine and Roy has been helpful. Service with Flamingo is quick and timely.
Janice - Stone Mountain, GA
Grace - Stone Mountain, GA
Roy the technician Was very knowledgeable and experienced in solving the issues with my dishwasher. He fixed it in seamless problem solving time. Thanks Roy!! Sincerely 🇯🇲
Demetria - Stone Mountain, GA
Mr. Tappin is very knowledgable of his job. He calls in advance to help expedit the process of the service call.
MICROWAVE WHIRLPOOL WMH31017HZ "Diagnosed one OTR Microwave , found out that unit is not heating at all. tested unit with cup of water, unit is not working properly. (wkb3v00nl2); ordrng 1 W10850446 (cap) and 1 W11256462 (doide) and 1 W10754299 (magnatron) and 1 W10832024 (thrmst-fix)"
WASHER WHIRLPOOL WTW5000DW2 check one washer and found error code f8-e1 found the hot water coil open; ordrng 1 W11210459 (VALVE)
WASHER WHIRLPOOL MFW9600SQ0 "Check one washer leaking found faulty bellow,replace bellow aslo unit on a gfin braker and it's tripping need to be change unit check ok./"
FREEZER GLADIATOR GAFZ30FDGB01 "Check one freezer has ice and frost found top of door yhe door gasket not sealing,aply heat to gasket to allow it to seal unit check ok FCC."
DRYER MAYTAG MEDB835DW3 Replaced control and console. Tested and unit is working as it should.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 Complaint of not coolnig and evaportator panel freezing over. Found evaporator with good frost pattern and good air flow to fresh food section. Put unit on 8 hour defrost. Fresh food section at 37 degrees while set to 34 degrees. Freezer at 7 degrees.
REFRIGERATOR WHIRLPOOL WRT518SZFB00 "Check customers complaint of water leaking from the bottom,found water line suppling water to the icemaker not push into the valve properly and leak when icemaker cycles,push in line test unit check FCC"
WASHER WHIRLPOOL MFW9600SQ0 "Check one washer leaking found the door bellow torn,ordering bellow to fix the leak.; ordrng 1 WP8182119 (BELLOW)"
WASHER MAYTAG MHW5630HW0 "Diagnosed one maytag washer, found out that when unit is put in diagnostic mode, unit gives error code F0 E5 which is (OFF BALANCE). ran test cycle on a Quick wash, unit didnt give error code at the end of cycle. customer states that unit gave error code CL. call techline, they advised that the load maybe too little , overloading or clothing not separated properly for usage. otherwise, unit in good shape working good. FCC"
REFRIGERATOR WHIRLPOOL ART308FFDM "replaced defrost heater and defrosted solid ice, unit working good"
OVEN WHIRLPOOL WOD51EC0HW01 helping tech 22
OVEN WHIRLPOOL WOD51EC0HW01 "diagnosed one wpl combo oven found out that ground wire was connected to netural wires. rewired system, also found out that main control was bad. tested unit until 350 degrees. unit working good."
DRYER MAYTAG MEDB835DW3 # mk51s00apl1 Complaint of no power at all and error code F6E2. Found control getting 120 volts but UI not responding.; ordrng 1 W10849057 (CONSOLE) and 1 W10827974 (CNTRL-ELEC)
OVEN JENN-AIR JJW2430WS02 assist tech 30
OVEN JENN-AIR JJW2430WS02 "Check one oven not reaching 350*f enter diagnostic found no codes,replace control and ui board,test temp unit is now reaching 350 & 450 check ok."
DISHWASHER WHIRLPOOL WDF330PAHB1 "diagnosed one wpl Dishwasher, found that garbage disposal tab wssnt knocked out, unit working good. FCC"
REFRIGERATOR WHIRLPOOL ART308FFDM "diagnosed one amana fridge, found out that evap coil is rozen with ice, block solid ice. ordering heater, defrost; ordrng 1 WPW10316428 (defrost heater)"
DRYER MAYTAG MEDX655DW1 "DIAGNOSED ONE MAYTAG UNIT, FOUND OUT THAT UNIT ISNT GETTING PROPER VOLTAGE FROM OUTLET.. (SEE PICTURES IN SD) ADVISED CUSTOMER TO CALL FOR ELECTRICIAN TO CORRECT THE CORRECT POWER, COMING FROM SOURCE."
DRYER - ELECTRIC MAYTAG MEDC465HW0 "Check one dryer taking too long to dry,found burned wire to element,repair test also unit not venting properly,used test kit it showes unit has no air fllow abvice customer to call the office to get the vent clean unit test ok FCC."
REFRIGERATOR KITCHENAID KFIS25XVMS2 CHECK ONE FRENCH DOOR REFRIGERATOR AND CHSTOMER COMPLAIN NO DISPLAY ON THW USER INTERFACE REPLACE ONE CONTROL ELECT AND PROGRAMM CONTROL AND SET BOTH REF AND FREZ TEMP PAID REF #1554345578
COOKTOP WHIRLPOOL WFE540H0ES0 Complaint of right front burner not working properly. Quick pic taken. Found center eye on left front burner not responding. Replaced switch and burner. Tested and unit is now working as it should.
OVEN WHIRLPOOL WOD51EC0HW01 F1E1 F9E0 Complaint of not working. Turned off and on at breaker and unit displayed both error codes.; ordrng 1 W11261167 (CNTRL-ELEC) and 1 DOLLY (DOLLY)
WASHER MAYTAG MHW3505FW0 "Check one washer not working entre diagnostic found code f8/e1,f0/e1,clare code run test water entered washer,found cold valve screen block with debrie,clean out screen test unit check ok FCC."
WASHER MAYTAG MVWC465HW0 "check one washer and found gear case leaking oil replace one gear case one belt ,one drive pulley,one cover pulley and one actuator recaliberate machine control and run auto wash cycle also test the spin cycle all working well"
WASHER WHIRLPOOL WTW7500GW2 Complaint of unit walking from wall. F2E1 Checked suspension and it checks ok. Spin cycle test ok. Advised customer on loading to prevent off balance loads.
REFRIGERATOR KITCHENAID KFIS25XVMS2 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND COMPRESSOR NOT RUNNING; ordrng 1 WPW10310240 (CNTRL-ELEC)
REFRIGERATOR WHIRLPOOL WRF26C2EXY02 "Check complaint of refrigerator frosting the food in freezer,check door gasket ice shute fouind not air leaking in,temp was set higher than 0*f,set freezeer temp to0*f test temp it pull down to 5.5*f unit check ok FCC."
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 AUTH# WJZ5LJZAL2 check one side by side refrigerator not making ice check ond the fill tube heater open replace one FREEZER DOOR AND SET BOTH TEMP
WASHER-TOP LOAD WHIRLPOOL WTW7000DW0 check one washer and found tub fill with water and drain pump just humming scoop water out and and remove dreain pump found small name plate jamming the impeller clear pump reinstall test washer cycle and test washer now rain
WASHER ADMIRAL ATW4675YQ0 "check one washer and found capacitor low mfd replace one cap , recaliberate machine control and run auto wash cycle"
WASHER MAYTAG MVWC565FW1 cvheck one washer and found error code f5-e2 lid lock issue replace one lid latch recaliberate machine control and test auto wash cycle both cycle complete washer working well
DRYER ROPER RED4516FW0 check one dryer and found dryer vent need cleaning test air flow and show customer with vent connect and vent off advice customer to have in wall to outside clean A.S.A.P in order not to burn out fuse and element
WASHER MAYTAG MVWC565FW1 check one washer and found error code f2-e1and f5-e2 lid not locking; ordrng 1 W11307244 (LATCH) and 1 W11162438 (CNTRL-ELEC)
RANGE WHIRLPOOL WFG505M0BB0 check one free standing range check all wiring connecction test burner switches all work inspect control electric no burn maker advice customer no gas leak unable to duplicate the souns or short
REFRIGERATOR WHIRLPOOL ET1CHMXKT03 "install heat probe, cleared out ice, unit working good."
WASHER MAYTAG MVWB765FC1 check one washer top load and found clutch making noise reolace one clutch one control elect and one overlay recaliberate machine control test ok
WASHER ADMIRAL ATW4675YQ0 check one washer and found water issue is the condensation from the dryer vent not connect the unbalance issue is the agitator only go in one direction cusing laundery to wrap around the agitator post; ordrng 1 W10484681 (CCUASM VMW CL120V VB NTW) and 1 W10804665 (CAPACITOR)
WASHER MAYTAG MVWB765FC1 REPLACE ONE CONTROL AND ONE CLUTCH ALSO NEED THE OVERLAY; ordrng 1 W11135393 (OVERLAY)
WASHER-TOP LOAD MAYTAG MVWB835DC4 SR FILE#7724637566 CHECK ONE WASHER TOP LOAD FOUND NO ERROR CODES DIR TEST 51TEST COMPLETE ALSO RECALIBERARATE MACHINE TEST NORMAL WASH CYCLE WORKS ADVICE CUSTOMER TO CUT THE AMOUNT OF DETERGENT IN HALF AND THAT SHOULD REMOVE THE WHITE MARKS ON CLOTHES
REFRIGERATOR WHIRLPOOL KSC23C8EYW02 "CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND THE FRESH FOOD EVAP COIL ICE BUILD UP; ordrng 1 WPW10453428 (ASSY-MOTOR, EVAP INSULA) and 1 W10316760 (THERMISTOR KIT)"