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for Stone Mountain, GA
Anthony - Stone Mountain, GA
I had a wonderful experience the technician was on time called ahead of time identify his self and the company when arriving. The technician explain the problem and had the part and the repair was done within 30 minutes.
Outstanding service from technician Roy Tallin
Frank - Stone Mountain, GA
Outstanding customer service from Roy Tallin
Isaac - Stone Mountain, GA
Fast response to our issue
Kris - Stone Mountain, GA
My son in law said Roy was brash, argumentative and frankly rude when responding to a statement made about the stovetop clicking when in use. My daughter heard him talking on the phone about other people complaining about him as well and felt that was unprofessional. She says he did seem knowledgeable though.
Kristi - Stone Mountain, GA
Both of the technicians that dealt with my fridge repair were knowledgeable and courteous.
Thank you so much for your great job.
Thierry - Stone Mountain, GA
Flamingo is a great company with a good technicians who know the job.
Steven - Stone Mountain, GA
He did an excellent job!
Camino - Stone Mountain, GA
Mr. Tappin did great! he made sure to squeeze in a morning slot for me and got to my home quickly. He fixed the issue with my washer in less than 20 minutes and it works great now!
Dave - Stone Mountain, GA
Lindell - Stone Mountain, GA
Always does a great job
Eric - Stone Mountain, GA
Technician was excellent
Willie - Stone Mountain, GA
Derek Butler is Awesome! Mr. Butler was very professional and knowledgeable. I love the fact that he really listen to what I needed him to know. I showed him evidence of what was happening with my washer and he documented the details and sent them to whirlpool. He did everything he said he would do right there in front of me and then followed up with a text. This was the best quality service I ever experienced. Derek Butler deserves a raise. Thank you again Mr.Butler
Maryann - Stone Mountain, GA
Roy was a gem! Very knowledgeable and provides excellent service. Very professional also!
Her hands were tied
Joan - Stone Mountain, GA
She did the best she could. My issue is with mfg since I have to change the way i do laundry or the machine gets off balance. This is crazy and I am VERY displeased with my maytag front loader. I had a kenmore front loader & and aside from mold problem, it was fine which is why I bought another one, but I am not happy with this one.
Cynthia - Stone Mountain, GA
The technician was on timely, courteous and knowledgeable.
Wow professional, pleasant personality, and excellent communication skills made her visit and work performance made my day. And redemed my feelings ab
Janice - Stone Mountain, GA
LaToya - Stone Mountain, GA
Roy is by far one of the best servicemen I have come across in quite some time. I appreciate his patience more than anything.
Robert - Stone Mountain, GA
Arrived on time. Quickly found the problem.
Michell - Stone Mountain, GA
Service was good
On Time Service
David - Stone Mountain, GA
Great customer service and repair. Thanks a bunch!
Professional and knowledgeable company
Twanna - Stone Mountain, GA
A+++++ Technician makes service quick and painless
Martha - Stone Mountain, GA
Best technician I've encountered in several years! Thank you Shemeta Carson for your knowledge, skill and professionalism!
Sharon - Stone Mountain, GA
Charlene - Stone Mountain, GA
The men were on time, courteous and knowledgeable. They diagnosed the issue and educated me on the appliances.
Sharon - Stone Mountain, GA
Celeste - Stone Mountain, GA
Mr. Tappin is an experienced professional; very knowledgeable about the Whirlpool products he services.
Great Service Horrible Pricing
Tekoa - Stone Mountain, GA
High prices for diagnose and fixing. Literally was here for under an hour and I lost 300$ for a part that was 44$ but labor was 135$. Complete rip off of a company and I won’t use them again. I desperately needed my dryer fixed
William - Stone Mountain, GA
WASHER-TOP LOAD WHIRLPOOL WTW8500DR3 CUSTOMER ANSWER TO Q1.Q2 NO CHECKED ONE WASHER TOP LOAD AND FOUND ERROR CODE F0-E3 OVERLOAD ALSO GEAR CASE BEARING MAKING NOISE WHEN SPIN CLEAR CODE AND DID DIAGNOSTIC TEST FILL WASHER AND TEST DRAIN CYCKE WITH WATER NO MONEY COLLECTED SEE MY STICKY NOTE
WASHER-FRONT LOA WHIRLPOOL WFW9250WW01 "CUSTOMER ANSWER TO Q1,Q2 :NO CHECKED ONE WASHER FRONT LOAD AND FOUND FRONT BELLOW CLAMP MISSING AND FOUND ERROR CODE ( LF ) LONG FILL ,(F3-E2) WATER TEMP SENSOR RESISTANCE 15K OHMS HEATER RESISTANCE 14 OHMS SR FILE #7727453103; ordrng 1 W11032829 (CLAMP) and 1 WPW10239066 (SWITCH-WL) and 1 W11252474 (HOSE) and 1 W11366249 (HOSE) and 1 WPW10730972 (PUMP-WATER) and 1 WPW10171902 (MOTOR-DRVE) and 1 WP8540101 (BELT)"
REFRIGERATOR WHIRLPOOL WRT318FZDM02 "ANSWER TO Q1,Q2 :NOCHECKED ONE TOP MOUNT REFRIGERATOR AND FOUND NO FROST PATTERN; ordrng 1 W10836706 (EVAPORATOR) and 1 W11092625 (COMPRESSOR) and 1 SST (SST)"
REFRIGERATOR-FD KITCHENAID KRMF706ESS01 "CUSTOMER ANSWER TO Q1,Q2 :NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND FREEZER DOOR NOT CLOSING EVAP COIL FROST UPDEFROSR EVAP COIL; ordrng 1 WPW10503522 (SHAFT) and 1 W10852685 (CLIP) and 1 W10625069 (BRACKET)"
DRYER - ELECTRIC WHIRLPOOL WED4815EW1 "CUSTOMER ANSWER TO Q1,Q2 :NO CHECKED ONE DRYER AND FOUND THERMAL FUSE OPEN REPLACE ONE FUSE AND TEST DYER HEATING ALD POOR AIR FLOW ADVICE CUSTOMER TO HAVE VENT IN WALL DERVICE DID NOT SIGN DUE TO COVID-19 PROTOCOL; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock"
REFRIGERATOR WHIRLPOOL WRS586FLDM00 "customer answer to Q1,Q2 :NO REPLACE ONE MAIN ELECT CONTROL REFRIGERATOR NOT GOING ON DEFROST DID NOT SIGN DUE TO COVID-19 PROTOCOL"
DISHWASHER WHIRLPOOL WDF520PADM7 chetomer answer to Q1.Q2.Q3.:NO CHECK ONE DISHWASHER AND FOUND THE RINSE AID DISPENSER DOOR BROKEN NOT STAYING CLOSE REPLACE ONE DETERGENT ASM RUN DIAGNOSTIC TEST ALL FUNCTION WORKS DID NOT SIGN DUE TO COVID -19 PROTOCOL
REFRIGERATOR-FD KITCHENAID KRFF507ESS01 "Check one refrigerator not cooling found fresh food evap coil ice up,defrost ice found thermister not in the correct location,replace wire harness place thermister in the correct position on tubing tepe and zip tie unit check ok FCC.; used 1 W11033168 (WIRE HARNESS) from stock"
WASHER WHIRLPOOL WTW4850HW1 "Check one washer not completing the cycle,enter diagnostic found f8/e1 code for long fill,check founf the cold water not truned on,turn on valve claee the code run a quick wash unit check ok FCC."
RANGE WHIRLPOOL WEE745H0FS2 "Check one oven control has no display and the oven is not heating,check voltage across red to black i have 248 v ac and red to whiet i have 245.4v ac and bkack to white i have 2.2v ac,the stove is not getting the correct voltage to ie need an electrican to correct the issue FCC."
DRYER WHIRLPOOL WED4815EW1 "Check one dryer not drying properly,check the heater and all themmostat,check good check temp it cycles at 260deg ,did air flow test it showes poor air flow,advice customer to get the vent clean and clean the filter after every dry cycle,unit check ok FCC."
WASHER-TOP LOAD MAYTAG MVWX655DW1 checked one washer top load and found error codef7-e6 and f8-e1 clear codes recaliberate =machine control and run auto test cycle both complete and test with load on bulky wash cycle washer fill and start to agitate
DISHWASHER WHIRLPOOL WDT720PADM2 "checked one dishwasher and found unit stop and start and not completing the cycle replace one sump&motor , control elec one retainer , drain pump,sensor , , wet agent run diagnostic cycle and test all function; used 1 W10839245 (WET AGENT) from stock"
RANGE-GAS WHIRLPOOL WEG750H0HB0 checked one slide in gas range and found console go blank replace one console customer will call customer service to connect to wifi
WASHER AMANA NTW4516FW3 "Checked customer complaint, not spining, draining and making a noise. Checked the drain, a rug has put material inside of the drain causing no drain and for the drain to stay on. Removed material from drain. Unit checked ok. FCC"
REFRIGERATOR WHIRLPOOL WRS586FLDM00 AUTH#WNX8X00XPL2 FOR DOUBLE LABOR checked one side by side refrigerator and found the freezer door wire harness the wire broken replace one freezer door
OTR MICROWAVE WHIRLPOOL WMH32519HZ4 AUTH#WP6A9P6NL2 FOR DOUBLE LABOR checked one otr microwave and found the range bule broken and burn out the fuse and control
REFRIGERATOR WHIRLPOOL WRF560SEHB00 "CHECKED ONE CRENCH DOOR REFRIGERATOR AND FOUND DOOR NOT CLOSING CAUSE FROST TO BUILD UP ,REMOVE FREEZER COVER AND CLEAN AND DEFROST ICE REINSTALL ALL PARTS AND TEST DOOR CLOSING WELL"
DRYER - ELECTRIC MAYTAG MED5630HC0 "Check one dryer making noise found a nail in the blower,remove nail unit check ok FCC."
REFRIGERATOR MAYTAG MRT118FFFM01 Replace thermister to correct the freezing of the food in refrigerator compartment check ok.
OTR MICROWAVE WHIRLPOOL WMH32519HZ4 checked one microwave and found control short out; ordrng 1 W11342846 (CNTRL-ELEC)
DRYER WHIRLPOOL WED6600WL0 checked one elect dryer and foiund error code f01 replace one control test dryer starting ok
WASHER MAYTAG MHW5630HC0 "Check one washer not draining,enter diag found code f0/e3 fo/e5 over suds and off balance load,clare the code run quick cycle unit check ok FCC."
REFRIGERATOR MAYTAG MRT118FFFM01 "Check one refrigerator freezing fresh food,check temp it's 32deg and lower,ordering control and thermister.; ordrng 1 W10838965 (THERMISTOR)"
OVEN JENN-AIR JMW8527DAS CHECKED ONE WALL OVEN COMBO AND FOUYND OVEN DOOR HINGE AND BRACKET WORN OUT REPLACE TWO HINGE AND TWO RECEVER BRACKET TEST OVEN DOOR CLOSING
OVEN KITCHENAID KEBC247KWH05 checked one double wall oven and found the lower cooling fan makinbg noise replace one cooling fan test ell
DISHWASHER WHIRLPOOL WDT720PADM2 checked one dishwasher and found not running in nregular cycle only the diagnostic; ordrng 1 W11413274 (CNTRL-ELEC) and 1 WPW10671941 (PUMP&MOTOR) and 1 W10876537 (PUMP-DRAIN) and 1 W11084121 (SENSOR) and 1 WPW10503548 (RETAINER)
WASHER WHIRLPOOL WTW4950HW1 # WOX3R00APL1 Complaint of not spinning and not draining. Cleared error codes for lid lock and shifter faulty. Found lid lock not working. Replaced lid lock and shift actuator. Diagnostics passed all tests. Drain and spin works as it should.; used 1 W10913953 (
REFRIGERATOR MAYTAG MRT118FFFM01 "Check one refrigerator not cooling found unit out of freon,ordering the compressor,evap coil and drier,duble the labor autho#MP0BU00XPL2.; ordrng 1 W11092625 (COMPRESSOR) and 1 W10836706 (EVAPORATOR) and 1 W10843121 (DRIER-TUBE)"
DRYER - ELECTRIC WHIRLPOOL WED7500GC0 checkedc one dryer and found making high pitch noise found idler bracket and pulley bad and rollers bad and door not staying close replaceone strike and one catch test dryer running smooth one belt one bracket and four roller support
DRYER MAYTAG MEDB765FW0 Coplaint of door not staying closed. Adjusted strike and tested. Unit ran for 10 min with small load and is working as it should.
WASHER MAYTAG MVWP475EW0 "Customer complained the washing machine was not draining the water/spinning the water out of the clothes. She also complained after last repair, the washer start button was not working. Put washer into diagnosis and got fault code F7E1 basket speed sensor fault and F0E5 off balance load. Checked the motor, capacitor, control and harness by running the heavy agitation cycle, everything worked as designed. Ran spin cycle to test the RPS sensor, spin initiated but only the agitator was spinning. Hub assembly stripped out. Checked gearcase splines, they were stripped as well. Needs new gearcase and hub assembly.; ordrng 1 W10528947 (hub) and 1 W11035747 (gearcase)"
REFRIGERATOR WHIRLPOOL WRS588FIHV00 "checked one side by side refrigerator and found not going on defrost , found the evap coil ice over defrost coil replace one defrost thermostat and harness,one user interface and one main elect control set both temp and set defrost mode to normal"
REFRIGERATOR WHIRLPOOL WRS588FIHV00 not goung on defrost clean ice build up from coil; ordrng 1 W11089236 (CNTRL-ELEC) and 1 W11229010 (HARNS-WIRE)
MICROWAVE WHIRLPOOL WMH53520CB0 checked one microve otr and found the switch interlock broken replace one interlock kit test ok; used 1 W11244494 (INTERLOCK) from stock
REFRIGERATOR KITCHENAID KRFC300EBS01 checked one french door refrigerator and found the damper control making noise replace one control-damper diffuser test open/close no noise
DISHWASHER WHIRLPOOL WDT970SAHZ0 CHECKED ONE DISHWASHER AND FOUND DISPOSAL INLET BLOCK HALF WAY BLOCK CLEAR BLOCKAGE AND TEST WATER NOW DRAINING WELL
COOKTOP - ELECT KITCHENAID KCED600GBL01 auth# kotihotal2 for double labor checked one cook top elect and found glass top broken replace one cook top test all burner and fan woeking with customer
REFRIGERATOR KITCHENAID KRFC300EBS01 checked one refrigwerator and found dampre control making noise; ordrng 1 WPW10594329 (CONTROL)
COOKTOP - ELECT KITCHENAID KCED600GBL00 checked one elect cook top and found the top broken; ordrng 1 W11051484 (COOKTOP)