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Local Reviews
for South Pasadena, FL
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Betty - South Pasadena, FL
Great company wonderful service
Kevin is a fine person. The machine is very poor quality.
Diane - South Pasadena, FL
I have a machine that is not working properly with no definitive advice offered to solve the problem. I do not fault Kevin. He is just responding as management has told him to do.
service was great, but problem still exists
Diane - South Pasadena, FL
Repairmen were great, but the new part has not fixed the problem
Long awaited successful repair. Too long a wait
Jim - South Pasadena, FL
Courteous, competent, professional and on time and for the first time in nine months and too many repair visits our Whirlpool actually works. Company (W) should have replaced it
Helpful and pleasant technicain
Joy - South Pasadena, FL
The technician was able to quickly diagnose the problem. Although it was an electrical issues the information he provided allowed the electrician to quickly repair the issue when he arrived.
Professional competent service
Daniel - South Pasadena, FL
On time. Efficient, explained what was being done.
Relief nothing bad on the Fridge
Elias - South Pasadena, FL
Very good explanation of my problem but in case I need to repair, at least you know the problem
Thanks for great service
Johanna - South Pasadena, FL
Tom P.
REFRIGERATOR KITCHENAID KRFC704FSS00 "found incorrect evap cover recieved current cover is an 18 pin connecter, new evap ecover has a 14 pin connector, spoke with debbie to reorder evap cover she will reorder and confirm it is corecttech line JK advised to reorder evap coverSR#7726637251; ordrng 1 w11167902 (evap cover)"
Tom P.
OVEN WHIRLPOOL WEEA25H0HN0 "found UI is randomly turning unit on and on and not safe for usage until repaired and and ui/main control is replaced, found ui came in damaged on upper lrft corner and will need to be replaced, advising customer to contact purchasing store and/or whirlpool for a quicker resolution and/or replacementcorrect email - ptfred913@yahoo.com; ordrng 1 W11339497 (ui)"
Kevin H.
REFRIGERATOR WHIRLPOOL WRF757SDEM00 Found unit no defrosting eficiently set unit to standard defrost and test unit tests - good.
Kevin H.
WASHER WHIRLPOOL WFC7500VW2 Found unit to be operating normally and passing all diagnostic tests. Advised customer it could be a loading issue and advised him of correct loads or maybe even a failing door lock and to call us if problem persists.
Kevin H.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Found unit to have door to have a possible insulation viod need to order and repalce as well as seal cabinet on return.; ordrng 1 LW11202405 (door freezer)
Kevin H.
REFRIGERATOR WHIRLPOOL n/a Found filter housing support loose secured and test unit tests - good.
Kevin H.
FREEZER WHIRLPOOL WRX735SSDBM00 Replaced defective icemaker and water valve and test unit tests - good.
Kevin H.
FREEZER WHIRLPOOL WRX735SSDBM00 Found unit to have a defective water valve and icemaker need to order and replace.; ordrng 1 W10882923 (icemaker) and 1 WPW10349187 (valve)
Kevin H.
MICROWAVE WHIRLPOOL WMH32519HZ1 Replacced main pcb was unable to test due to bulb is missing
Kevin H.
WASHER WHIRLPOOL WFC7500VW2 TJ ref#7724221854 Called t/l and ran unit through service test and diagnostics. Per t/l unit is operating normally with no failures and would apear to be a loading issue.
Tom P.
RANGE-OVEN KITCHENAID KEBS107SBL00 replaced broil - tests good
Kevin H.
WASHER WHIRLPOOL WFC7500VW2 Replaced defective machine control and test unit tests - good.
Tom P.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "REPLACED SEALED SYSTEM LEAK, VAN VACCUM AND CHARGED UNIT, NO LEAKS BEGAN COOLING RIGHT AWAY - TESTS GOODCUSTOMER NOT HERE TO SIGN TICKETAUTH WIYLM00MPL2"
Tom P.
REFRIGERATOR WHIRLPOOL WRT314TFDW00 "found unit running but not cooling, all fans/lighting/compressor running but no cold air, appears top be freon leak customer found unit was partially cooling then stopped cooling all together, compressor running but extremely hot to the touch, will need to replace drier and compressor to be safe, ordering compressor kit; ordrng 1 WPW10507886 (compressor) and 1 sstech (ss tech)"
Kevin H.
MICROWAVE WHIRLPOOL WMH32519HZ1 Light will not turn off need to order and replaced control.; ordrng 1 W11221051 (control)
Kevin H.
WASHER WHIRLPOOL WFC7500VW2 Called for Authorization spoke to Chris WITMH00MPL2Found unit to have a defective door switch and motor control would need to order and replace.; ordrng 1 WPW10192965 (MCU) and 1 WPW10192995 (latch) and 1 WPW10192994 (switch)
Tom P.
DISHWASHER WHIRLPOOL WDF560SAFT2 "installed all new parts listed on break down, unit now working properly, found outer panel dented and defective, not reordering panel per customer - tests good"
Kevin H.
RANGE WHIRLPOOL WFE550S0HZ0 Replaced defective outer door and test unit tests - good.
Kevin H.
FREEZER WHIRLPOOL WRX735SDBM00 wrong partds ordered; ordrng 2 WPW10120018 (slide rail (frz))s
Kevin H.
WASHER WHIRLPOOL PREID Part is wrong color.; ordrng 1 WPW10370317 (console)
James B.
WASHER WHIRLPOOL PREID wrong part came in had to reorder.
Tom P.
DISHWASHER WHIRLPOOL WDF560SAFT2 "unit not washing dishes has power to control but will not turn on, ran diagnosticsf6e4-float switch opencalled tech line kurt advised to replace wash motor and possibly controlsSR#7723966992removed lower panel and found wiring hanging and broken from previous company and will need to be replaced along with front panel appears to be warped out of configuration, ordering all needed and adding extra time for full repair; ordrng 1 W11084121 (owi) and 1 W11085683 (pump&motor) and 1 W11087212 (control) and 1 W10834774 (harness) and 1 WPW10503549 (retainer) and 1 W10918489 (housing) and 1 W10849693 (panel) and 1 W10873429 (housing) and 1 WPW10195039 (float switch) and 1 WPW10195036 (float assembly)"
Kevin H.
MICROWAVE WHIRLPOOL WMH32519HZ1 Found unit to be operational with bulb bottom stuck in socket. Removed socket has good voltage to it. Advised customer on how to replace bulb and which bulb to get.
Kevin H.
FREEZER WHIRLPOOL WRX735SDBM00 Found unit to have defective rails and to still have not had drain updated to ptrap need to order rails and trap.; ordrng 2 WPW10516603 (slide rail (lft frz))s and 1 W10379525 (extension)
Kevin H.
RANGE MAYTAG MER8700DS1 Found unit to have a shorted motor and control need to order and replace.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (Capaciter) and 1 W11116592 (control)
Kevin H.
RANGE MAYTAG MER8700DS1 Found unit to have a shorted motor and control need to order and replace.; ordrng 1 W11026785 (motor-drve) and 1 W11158831 (Capaciter) and 1 W11116592 (control)
Kevin H.
REFRIGERATOR WHIRLPOOL WRT311FZDT00 Replaced defective door gasket and test unit tests - good.Customer had concerrns of moisture in fresh food section I advised that it is likely due to door not sealing properly prior to repair.
Kevin H.
OVEN WHIRLPOOL WFE550S0HZ0 Found unit to have front trim peeling from glass would need to order and replace outer door.; ordrng 1 W11249559 (outer door)
Kevin H.
WASHER WHIRLPOOL WFW9351YL00 cassandra at aig advised that this is not the unit warrentied it is their previos one. Saving as an estimate if the can fix it it will also need 2 man extra labor.
Kevin H.
DISHWASHER WHIRLPOOL WDT720PADM3 Replaced defective fill valve and test unit tests - good.
Kevin H.
REFRIGERATOR WHIRLPOOL WRT311FZDT00 Model number wass incorrect on pre id corrected model and part number.; ordrng 1 W10860480 (Gasket)
Tom P.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 "unit leaking through freezer from debris in drain clogged, removed debris and advised customer to run manual defrost - tests good"
Tom P.
REFRIGERATOR WHIRLPOOL WRF560SEYB05 "unit leaking through freezer from debris in drain clogged, removed debris and advised customer to run manual defrost - tests good"
Tom P.
WASHER WHIRLPOOL LSE9900AEW "customer states unit tripping breaker while using washer, ran dryer and washer at same time and found no issues on dryer heater/tumbling. I then ran a full washer cycle on regular setting and found zero issues complete cycle, all display working properly and responding to all key press/illuminating fullycalled tech line just to be safe, spoke with Robert, advised based on the info provided to replace control assembly if available, hes going to replace insteadSR#7723897677"
Kevin H.
REFRIGERATOR WHIRLPOOL WRB329DMBW00 Found unit operating normally at this time advised custoemr to call back if issue persiss.
Kevin H.
WASHER MAYTAG MHW3505FW1 Replaced defective control and lock and test unit tests - good.
Jason D.
WASHER MAYTAG MHW3505FW1 found that the voltage in the wall was not correct. was jumping all over and at some points had 240 volts ac going to the unit. plugged unit into a heavy duty extension cord to test unit and it is working. it is the cust power outlet or wiring and not the unit that has an issue.
Kevin H.
OVEN IKEA IBS650PXS00 Found unit to have no power coming into unit on supply line red wire leaving only 120v ac. Advised customer to contact an electrician.
Kevin H.
WASHER MAYTAG MHW3505FW1 Unit has an f1e2 error indicating a motor control error. Need to order and repalcce as well as door lock. ; ordrng 1 WPW10443885 (door lock) and 1 W11201284 (Control) and 1 ovencart (oven cart)
Kevin H.
WASHER MAYTAG MHW3505FW1 Found unit to have electrical issues with only 84v ac input left unit unplugged and advised customer to contact an electriction.