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for South Miami, FL
Amazing work just the best
Erin - South Miami, FL
Eduardo - South Miami, FL
Technician was very cordial and attentive. Thank you for the great service
Ok guys thank you for you to come back here so far no problem the problem is been resolved thanks Mrs Janete Moran
Janete - South Miami, FL
Lilian - South Miami, FL
Great Service, problem was found and fixed promptly
Javier - South Miami, FL
Helen - South Miami, FL
Very courteous and professional.
Kenneth - South Miami, FL
Jessica repaired our refrigerator and she was excellent! The appointment set up wasn’t great. I wish you wouldn’t get an email that the part needed was in and then have to schedule another appointment to repair. If you don’t notice the email quickly you will be waiting longer/more days with a broken appliance. There should be a phone call and attempt to repair the same day the part arrives.
Enrique Villamor - South Miami, FL
Jackie - South Miami, FL
service was great however the dolly used to haul up the equipment/tools ruined my front porch steps that are made of gables stone. she broke them carrying the dolly up.
Juan - South Miami, FL
Prompt service within stated time, professional solution to problem
Barbara - South Miami, FL
Good service, too expensive
Jacob - South Miami, FL
I was charged $98 just for a technician to look at my dishwasher and tell me what was broken. It will be another $135 to finally fix it and another $37 for the parts! Even if repairs are expensive, at the very least, the service charge to look at the appliance should be cheaper. The technician was nice and showed up on time, but I was not notified his diagnosis would be so expensive until he called to confirm he was on his way.
REFRIGERATOR KITCHENAID KRMF706ESS01 replaced deli drawer door and control. tested working fine. cycled icemaker too.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 replaced air diffuser. was making load noise. tested after very quiet. all ok now.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 noise from fridge. found noise is coming from air diffuser. will need to be changed tested in diagnostic mode test #3. ordered part.; ordrng 1 W11164593 (diffuser)
OVEN - GAS KITCHENAID KGSS907SSS02 Adjusted Igniter with MT Danny tested unit with customer present it is not working to manufacture standards
OVEN - GAS KITCHENAID KGSS907SSS02 TECH TRAINING - 62
REFRIGERATOR FD KITCHENAID KRFF507ESS01 same issue. called techline spoke with 'brain' got file #7727367252. evap is frozen over again. both main control and UI dispenser control have been changed. evap thermistor with evap fan have been replaced. evap thermistor has been secured to suction line. defrost mode has been changed to basic. liner has been seal fully too. repair has been done multi times unit at this point is none repairable. no charge under call back.
DISHWASHER KITCHENAID KDTE334GPS0 not washing unit leaking water out fast. replaced leaking sump assembly. took pics of water under counters and under unit for any possible damage claim. tested after no more leak. all ok now.
DISHWASHER KITCHENAID KDTE334GPS0 not washing. checked unit is turning water valve on. unit is filling with water but leaking water out from sump at same time. so doesn't wash. needs new sump assembly. showed customer is leaking under unit.; ordrng 1 W11162733 (pump&motor)
MICROWAVE KITCHENAID KOCE500ESS09 f1e5 error again. replaced mag and inverter control. tested after worked each time. also cleared errors in diagnositics.
WARMING DRAWER KITCHENAID KOWT100ESS00 Diagnosed unit found unit needs new track ; ordrng 2 7101P309-60 (screw)s and 1 WPW10188461 (slide-drwr)
MICROWAVE KITCHENAID KOCE500ESS09 help t62
DISHWASHER KITCHENAID KGSS907SSS02 Replace part customer purchased tested unit with Chris customer present unit is now working as designed
OVEN JENN-AIR JMW2430DS01 "pulled out unit and replaced panel,control and power supply,then tested oven,unit is now working as designed.."
REFRIGERATOR JENN-AIR JSC23C9EEM00 "making ice but not dispensing ice. checked found blue, green, and yellow wires broken at bottom door. blue wire is for dispenser motor. will need new door not able to fix wires for door. we will scode part. return with 2 man; ordrng 1 LW10752121 (dor-fip) and 1 2mc"
MICROWAVE KITCHENAID KOCE500ESS09 f5e1 error inverter error op mag inverter and AM 2mc and dolly trade partner closed on saturday cannot get autho yet; ordrng 1 W11325786 (Control) and 1 W11346197 (Magnetron) and 1 W11325604 (inverter) and 1 2mc and 1 ovendolly
REFRIGERATOR WHIRLPOOL KRFF507ESS01 FOUND UNIT WITH SHORTED THERMISTOR AND CONTROLS. INSTALLED PARTS. SET DEFROST TO MANUEL 8 HOUR DERFOST IN DIAGNOSITCS. COVERED UNDER CALL BACK WARRANTY. TESTED UNIT. UNIT CHECKS OK.
RANGE MAYTAG MER5770AAW not able to use oven showing F9 on screen. latch issue. was able to pull latch back into poistion. part is nla. oven able to work just not to use clean cycle. operation is ok now.
OVEN JENN-AIR JMW2430DS01 "per customer unit shuts off by itself,unit needs new panel and control,and needs to be pulled out for repair; ordrng 1 2mc/chris (2mc/chris) and 1 wpw10260060 (power supply) and 1 w11236896 (panel) and 1 oven/dolley (oven/dolley)"
BEVERAGE CENTER KITCHENAID KUBR304ESS00 Customer complaint unit does not power on. Upon arrival checked connections and found that all were seated properly. Checked voltage on J4 and found 2.4v. Incoming voltage is fluctuating. Advised Cx to have electrical checked out. Unit is working properly. FCC
REFRIGERATOR WHIRLPOOL KRFF507ESS01 "step 7 on manual defrost 8 hour , test 4 open no freon leaking on bottom and on the fresh food evap, we replace, termistor all computer, evap cover with screw, liner seal to the cabinet no gaps called techline spoke with mike sistem, re down on irder to document; ordrng 1 W10843055 (board) and 1 W11089931 (dispemser silver) and 1 W11033168 (harness)"
WASHER MAYTAG MVWC565FW2 Customer complaint unit not filling up. Upon arrival checked for error codes found none. Called techline spoke with Austin as per techline on deep water wash unit will fill up to half. Only cycle unit will utilize Deep Water Wash with Bulky /SheetsREF# 7726820042
REFRIGERATOR WHIRLPOOL WRT111SFDB04 Found door is leaning off installed new washer to door hinge door is now making correct contact with liner unit is now working to manufacture standards
REFRIGERATOR KITCHENAID KRMF706ESS01 refer to Technical Service Pointer #: W10842568 for issues with ice in freezer also ice box fan not operating OP fan; ordrng 1 W10846539 (evaporator fan blade) and 1 W10864519 (adapter)
FREEZER WHIRLPOOL EV201NZTQ03 leaking water and ice inside on bottom. drain line clogged. used steamer to clean and made sure was clear after.
WASHER WHIRLPOOL MVWB766FW1 replaced water valve tested unit all opps ok
REFRIGERATOR KITCHENAID KBFS25EVMS00 not cooling. found wire loss at compressor not running. pushed back into harness and plugged unit it compressor started right up will cool in 24 hours .
REFRIGERATOR KITCHENAID KBSD608ESS01 checked unit costumer complaining the unit is not dispensing the ice replaced dispenser motor tested all is working has d esign
REFRIGERATOR WHIRLPOOL KRFF507ESS01 Diagnosed unit found unit needs new thermistor has fresh food either frosted up gave customer a quote for control boards and for thermistor she said she will call us back
REFRIGERATOR KITCHENAID KRSF505ESS01 "checked unit costumer complaining the ref when get ice start dispensing the water, checked and found shorted out pad bypassing the pad from water dispenser, replaced pad tested all is working has design"
REFRIGERATOR KITCHENAID KBSD608ESS01 "checked unit costumer complaining the unit is not dispen sing the ice, found no voltage coming into the motor and board nopt clinking on the top, need to be replaced board and motor to correct this issue; ordrng 1 W10271509 (motor) and 1 WP2318054 (board) and 1 WPW10200659 (board 2) and 1 WP2259350 (power supply)"
RANGE WHIRLPOOL KSEG700ESS3 noise when using oven and switch not working prooperly. replaced convention fan assembly. and also replaced front right switch tested working good now.
RANGE WHIRLPOOL KSEG700ESS3 front right element not working every time. checked switch is needed sometimes turns on and sometimes doesn't. switch is also making a strange noise whe turned. customer also states oven making a noise. put oven to preheat. found noise coming from convection fa. order both parts. have to pull unit out from tight spot. 2 cc incase.; ordrng 1 W10917724 (switch) and 1 W11093167 (fan convection)
DISHWASHER WHIRLPOOL WDT750SAHZ0 Customer complaint unit door tension high. Upon arrival adjusted door hinges. Tested unit and it is working properly. FCC
DRYER WHIRLPOOL WED8620HC0 "unit was making voud vibration sound frond unit with noseal on shroud of the fan, installed seals and tested unit all opps ok no more noises"
WASHER WHIRLPOOL WFW94HEAW0 f8e1 error code. acu not detecting water. checked water valve is very slow. tested after now flowing way better. as normally should. leak tested no leaks found.
DRYER WHIRLPOOL WED8620HC0 unit fanblade cracked making vibration noise OP fan and motor and seal; ordrng 2 W11401018 (seal)s and 1 W11086656 (motor-drve) and 1 WP697772 (blower wheel)
DRYER WHIRLPOOL WET4024HW0 "checked unit costumer complaining the unit is not stop heating up, checked aND FOUNd timer not rotating replaced and tested all is working has design; pckd up 1 w10854240 (timer)"
DRYER WHIRLPOOL WED4850HW0 Upon arrival removed and replaced timer. Tested unit and it is working properly.
WASHER WHIRLPOOL WFW94HEAW0 "f8e1. no water detected entering the washer. tested cold water and hot water. cold water is slow and hot water is also slow. checked water is turned on fully. will need new water valve.,; ordrng 1 WPW10435242 (valve) and 1 W10575334 (dispenser)"
DRYER WHIRLPOOL WED4850HW0 Customer complaint unit not stoping. Upon arrival checked unit and found that it is not cycling off. Need timer to fix problem with unit.; ordrng 1 WPW10436303 (timer)