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for Snellville, GA
Gary - Snellville, GA
Good communication and completion of service
Did not resolve issue was in a hurry
Kelly - Snellville, GA
Technician was in a hurry and didnt install the dryer piping correctly my neighbor had to resolve what he was supposed to repair. I paid for a warranty with Lowes and I expected a great service experience. He also did NOT give me any paperwork to sign or initial and I questioned that.
Gary - Snellville, GA
Excellent communication and results
Very informative and efficient - Great Service!
Keith - Snellville, GA
Marvin was helpful above and beyond. Even when delivering bad news.
Marvin was awesome!!
Dana - Snellville, GA
I made my appointment as a service call through my Maytag warranty. I was expecting to have to pay for it as I know how these “warranties” work. When Marvin showed up, he was kind, professional and knowledgeable. He not only fixed my dryer (under my warranty so no charge), he then gave me a quick tutorial on how to keep ALL my appliances working properly and CLEAN!!! He was a top notch provider who went above and beyond for me as a customer. He is now on my saved contacts as my #1 appliance repair man!!
Sandy - Snellville, GA
Mr. Tappin was very professional and very helpful. He came in put covers on his shoes, he was friendly and fixed my dryer quickly. We appreciate all he did.
Benjamin - Snellville, GA
very professional and knowledgeably.
He was great
Donna - Snellville, GA
Service was good.
Ernest - Snellville, GA
Communication was very good
Joleen - Snellville, GA
Roy is a good explainer.
Kimberlyn - Snellville, GA
Timely, Professional and Accurate
James - Snellville, GA
Douglas - Snellville, GA
It's a good thing I waited. The same problem reoccurred. The top of the front door panel is again lose on both sides. The tech just pushed it and press sealed it. Not a permanent fix. It needs to be glue held.
Shirley - Snellville, GA
Roy was excellent at explaining what he was doing & I haven't had anymore problems since. Thank you so much!
Ellen - Snellville, GA
Excellent, professional service!!
Noe - Snellville, GA
Let me use the machine before I say something.
Fast, Friendly, and Fixed
Ron - Snellville, GA
Marvin P was great. Scheduling was easy and fast and I had my refrigerator fixed the same day!
Linton - Snellville, GA
The service technician was timely and professional.
Had a broken wheel on the refrigerator. Sweeping oneday , swept half of a wheel.Called to have it replaced. The first service call was prompt
Faye - Snellville, GA
Seemingly that they knew the make and model of the refrigerator , I would have thought that the part would have been bought with them at the time of the service call. This made "NO "sense in having to schedule a second visit . Some things should be kept in stock on the utility van. It made me and my time feel insignificant to miss work 2 times .
Mr. Roy was great! He fixed the two appliances. I was very pleased
Lauren - Snellville, GA
Tammy - Snellville, GA
Mr. Purdy was very knowledgeable, professional, and very personable. He knew exactly what was wrong and it didn't take him long to fix it. Execellent customer service received.
Vecus - Snellville, GA
Kim - Snellville, GA
Roy did an fantastic job repairing my ice maker. From diagnosing to repairs..a consummate professional!!
Conscientious on fixing problem, neat, and came when he said he would
Ed - Snellville, GA
Susan - Snellville, GA
David - Snellville, GA
Mike - Snellville, GA
Roy was very efficient and knowledgeable
Paula - Snellville, GA
DRYER WHIRLPOOL WETLV27HW1 CHECH ONE DRYER AND FOUND DRYER MOTOR BRACKET MAKING NOISE REPLACE SEAL UNDER MOUNT MOUNT TEST RUNNING AS DESIGN AUTH#WM7Z8M7NL2
DRYER WHIRLPOOL WETLV27HW1 help tech on call wm80am8nl2
WASHER WHIRLPOOL WTW4950HW1 CHECK ONE WASHER AND FOUND ERROR CODE F0-E2 OVER SUDS CONDITION AND F8-E1 LONG FILREMOVE BASKET AND FOUND THE DRAIN PUMP BLOCK CLEAR DRAIN PUMP AND RECALOBERATE MACHINE CONTROL AND TEST AUTO CYCLE WASHER NOEW DRIANS PROPERLY
DISHWASHER WHIRLPOOL WDF520PADM7 checxk one dishwasher and and found water under sink turn way down open watert valve under sink and run diagnostic cycle test all function working wellalso advice customer to run hot water from sink before starting DW fill rinse aid dispenser with wet agent; used 1 W10839245 (WET AGENT) from stock
REFRIGERATOR KITCHENAID KRFC704FBS01 check one french door refrigerator and found freezer temp 0*f ice maker water line heater blue wire broken; ordrng 1 W11366500 (TUBE-WATER) and 1 W11115534 (ICEMAKER)
MICROWAVE JENN-AIR JMW2430DS02 chck one microwave combo and found the microwave door broken replace one glass door show customer door opening and closing
RANGE WHIRLPOOL WFG505M0BS3 open box and found top and bottom bracket broken off; ordrng 1 W11176456 (GLASS-DOOR)
REFRIGERATOR WHIRLPOOL WRX735SDBM00 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND UNIT USER INTERFACE TURN OFF TURN ON REFRIGERSTOR AND COMPRESSOR SEART ADVICE CUSTOMER TRIP CHARGE GOOD FOR 30 DAYS
DISHWASHER MAYTAG MDB7809AWQ2 CHECK ONE DISHWASHER AND FOUND NO corrosion or silver migration on the ribbon tail of the flexible membrane switches GIVE CUSTOMER ESTIMATE FOR REPAIR
OVEN JENN-AIR JJW2830DP01 auth#JM6HR00NL2M CHECL ONE DOUBLE WALL OVEN AND FOUND CONVECTION FAN SHIELD LOOSE SECURE FAN SHEILD TEST PRE HEAT WITH CUSTOMER NOISE STOP
RANGE WHIRLPOOL WFG505M0BS3 CHECK ONE FREE STANDING RANGE AND FOUND THE CAVITY LIGHT DONT COME WITH BULB LENS COVER SR FILE #7725836082
OVEN WHIRLPOOL WOD51EC0HS01 AURH#WM6F4M6NL2 check one double wall oven and found error code f8-e0 f6-e4 communication replace two control elect and two cooling fan test pre heat both oven with customer
OVEN WHIRLPOOL WOD51EC0HS01 help tech on repair WM6F4M6NL2
OVEN JENN-AIR JJW2830DP01 jm6hr00nl2 help tech on call
REFRIGERATOR KITCHENAID KSRA25ILSS02 RECIVER BOARD ALSO BAD NEED TO BO BE REPLACE 173; ordrng 1 W10757851 (CNTRL-ELEC)
MICROWAVE WHIRLPOOL WMH31017HS2 help tech on call
MICROWAVE WHIRLPOOL WMH31017HS2 SR FILE #7725827677 AUTH# WM2A0M2NL2 checked one over ovt microwave remove unir from wall remove cover inspect wiring wave guide no burn marks advice customer some vegitable with high iron content may cause the popping sound
REFRIGERATOR-FD WHIRLPOOL WRX735SDBM00 checked one french door refrigerator and found the water inlet valve body leaking n the joint from normal; ordrng 1 wpw10498990 (inlet valve)
DISPOSER WHIRLPOOL GC1000PE4 check one disposal and found blade jam remove object from disposal and test working builder not in room to sign ticket
DRYER WHIRLPOOL MEDC465HW0 found line cord loose reinstalled heating sometimes tested unitok now
DISPOSER WHIRLPOOL GC1000PE4 checked one dispoler and found screw jamming the blade remove screw and test disposer working builder not in the room to sign ticket had more than one room to look at
DISPOSER WHIRLPOOL GC1000PE4 checked one disposer and found knock out plug jamming the disposer blade remove plug and test disposer working well the builder not in the roon to sign ticket
DRYER MAYTAG MEDX655DW1 check one dryer and found a toot pick stuck inthe blower housing rubbing the blade remove the avove and test with customer
OVEN WHIRLPOOL n/a CHECK ONE WALL OVEN AND FOUND NO DISPLAY REMOVE PANEL FOUNF THE FUSE OPEN BY PASS TEST OVEN WORKS REPLAACE ONE FUSE-THERMAL TEST PRE HEAT OK; used 1 WPW10545255 (FUSE-THRML) from stock
REFRIGERATOR KITCHENAID KSRA25ILSS02 CHECK ONE SBS REFRIGERATOR AND FOUND THE DRAIN BLOCK AND ICE FORM AT THE BOTTOM ALSO ICEMAKER GETTING 120V AC AND NOT CYCLING ARM IS IN THE WRONG POSITION 51.34; ordrng 1 2198597 (ICE MAKER ASSY) and 1 WP2187467 (HARNS-WIRE) and 1 WP2186494B (CAP-FILTER)
REFRIGERATOR WHIRLPOOL WRX735SDBM03 CHECK ONE FRENCH DOOR REFDRIGWEERATOR AND FOUND WATER BEHIND REFRIGERATOR REMOVE NAVCK COVERVALVE INSIDE UNIT NO WATER COMING FROM FRIDGE ONLY FOUND COPPER LINE CRACK REPAIR COPPER LINE ANS ADVICE CUSTOMER WATER IN THE WALL TAKE DE PICTURE OF DISCOLOR SKIRT BOARD
RANGE WHIRLPOOL WFG505M0BS3 HANDLE SCREW FALL OUT TIGHTEN SCREW AND GALSS BRAKE IN SMALL PARTS; ordrng 1 W11176456 (GLASS-DOOR)
OVEN WHIRLPOOL WOD51EC0HS01 check one double wall oven and found error code f8-e0upper cooling fan issue and f6-e4 ui to control state status sr file # 7725755716; ordrng 1 ovencart (oven cart) and 2 W11248652 (BLOWER)s and 1 2man (2 man) and 1 W11261167 (CNTRL-ELEC) and 1 W11261169 (CNTRL-ELEC)
DISHWASHER KITCHENAID WDT750SAHZ0 "CHECK ONE DISHWASHER AND FOUND THE LEFT HINGE CAME OFF PIVOT POINT PUT HINGE ON PIVOT AND REPLACE ONE RACK STOP DIRECT SHIPPED BRACKET TO CUSTOME PART# WP8269145 X 2 BRCKT-MTG; ordrng 2 DSWP8269145 (BRCKT-MTG)s, used 1 WPW10508950 (STOP) from stock"
DISHWASHER WHIRLPOOL WDF520PADW7 CHEK ONE DISHWASHER AND FOUND FRONT PANEL DAMAGE ON THE LEFT SIDE REPLACE ONE PANEL
DISHWASHER KITCHENAID KDTM354DSS5 installer problem adjusted hose hitting link when door close not install correct advised cust
DISHWASHER WHIRLPOOL WDTA50SAHZ0 CHECK ED ONE DISHWQSHER AND FOUND CONTROL AND LATCHE BURN OUT REPLACE ONE CONTROL LATCH RUN DIAGNOSTIC CYCLE RESETT ALL FUNCTION TEST HEATER WORKING
MICROWAVE WHIRLPOOL MH1170XS2 file #77125706233 microcomputer nla home sheild will call customerv
REFRIGERATOR JENN-AIR JSC23C9EEM00 auth# JLV8400AL2 FOR EXTRA LABOR CHECK ONE SIDE BY SIDE REFRIGWERATOR AND FOUND WIRE HARNESS ON FREEZER DOOR BROKEN REPLACE ONE DOOR AND SET BOTH TEMP TEST TEST 44 HARVEST AND TEST 45 ICE MAKER FILL TESTR WORKING
DISHWASHER WHIRLPOOL WDT780SAEM1 CHECK ONE DISHWASHER AND FOUND SUMP&MOTOR NOT RUNNING REPLACE ONE PUMP&MOTOR RUNDIAGNOSTIC CYCLE TEST HEATER AND RESETT ALL FUNCTION TEST FOR WATER LEAK PARTS COVERED UNDER THE S-CODE 5 YEARS
DRYER - ELECTRIC MAYTAG MEDX655DW1 "CHECK ONE DRYER AND FOUND FLEX VENT TUBE BEHIND DRYER NEED TO BE REPLACE AND PIPE IN WALL NEED CLEAN A.S,A.P"
OVEN JENN-AIR JJW2830DP01 cherck one double wall oven and found errorcose f2-e1 user interface /key pad fault replace one console and programm console test both oven and all function on key pad workinf set time and fratures
DISHWASHER WHIRLPOOL WDTA50SAHZ0 CHECK ONE DISHWASHER AND FOUND CONTROL BURN; ordrng 1 W10904714 (CNTRL-ELEC) and 1 WPW10653840 (LATCH-DOOR)
DISHWASHER WHIRLPOOL WDF330PAHS3 hecked one dishwasher and found rinse aid dispenser door broken off replace one dispenser run recaliberation cycle snd resett main control fill rinse iad dispenser with wet agent; used 1 W10839245 (WET AGENT) from stock
DISHWASHER WHIRLPOOL WDF330PAHS3 Found the rinse aid lid missing; ordrng 1 WPW10671905 (DISPENSER)