Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Smyrna, GA
Victoria - Smyrna, GA
Patrick was thorough and professional .
Patrick was great
Jessica - Smyrna, GA
Great and fast service!
Robert - Smyrna, GA
Donny did a great job diagnosing the issues with our refrigerator and was able to fix it on the first visit!!! Thank you Donny!
Rachel - Smyrna, GA
Belinda - Smyrna, GA
My technician was knowledgeable, professional and personable. So far, my appliance is working properly!
Joseph - Smyrna, GA
Punctual, friendly, and knowledgeable of work.
Joseph - Smyrna, GA
Donny was very prompt and knowledgeable during his service. He was very personable during his visit and took his time to explain what he was doing and offered advice on best practices to maintain life on the equipment. Thank you Donny
Alan - Smyrna, GA
Very satisfied with the tech and the service. I will be using your company for any appliance service in the future.
Richard - Smyrna, GA
Heidi - Smyrna, GA
Lester was professional, personable and efficient A huge asset to your company !!
Leah - Smyrna, GA
Very helpful and very fast!
Jaleh - Smyrna, GA
David - Smyrna, GA
Greg was super. Even when he was sent the wrong part he made some calls, got the correct part & got me up & running. Really a great service tech.
He was excellent and very determined to fix our ice maker
Catherine - Smyrna, GA
We are very pleased with his work outcome and very impressed with his knowledge of the inner workings of a refrigerator. More importantly we were very pleased with his patience and his determination to get the job done correctly.
Response and Service
Berkshire - Smyrna, GA
The technician diagnosed and repaired the appliance very quickly. Thank you.
Super service!-Donny Carney
Shara - Smyrna, GA
Super nice man, good natured, polite, professional. Came right on time and took care to keep the work area clean and tidy. Very personable and a great ambassador for your company.
Lisa - Smyrna, GA
Donny was polite , on time and very efficient.
Great customer service
Rebecca - Smyrna, GA
Donny was fantastic. Super nice, arrived on time and was able to fix my dryer. I would definitely use him again 😬
Very efficient, very personable. I am very pleased.
Alan - Smyrna, GA
Very efficient, very personable. I am very pleased.
Success after a moth. I have Ice
Denise - Smyrna, GA
Gerren - Smyrna, GA
Alvin - Smyrna, GA
Gregory Banks was punctual, polite and professional. We were very pleased with his service, and nice to have our fridge problem solved.
James - Smyrna, GA
Very professional and I was impressed with the special care taken to protect floors etc in my home.
Gisele - Smyrna, GA
Mike - Smyrna, GA
The service is Amazingly satisfying
Valdimir - Smyrna, GA
My experience was baffling
Prompt, Professional and Proficient
Peter - Smyrna, GA
My ice machine had issues, but was covered under the extended warranty. Kitchenaid scheduled my service visit. When I learned it was a 3rd party company I was very nervous. I thought it would take alot of time and I would stuck with a professional who really did not have an understanding of my ice machine. Greg arrived, gave me notice when he was en route, and quickly diagnosed the issue. He ordered the parts and scheduled the follow up for install. I was the first visit of his that day. He was in and out with my complex repair in less than an hour. He was very personable and respectful. A+ job to Flamingo and Greg.
Very friendly and very knowledgeable
Brad - Smyrna, GA
Greg did a great job in assisting with the issues and following up to install the required replacement part.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 "Customer cmpl icemaker not making ice. Upon arrival, found ice bucket empty. Ice maker has no water. Tested harvest, which showed a switch/motor homing error. Icemaker is completing harvest, but does not sense when icemaker is in home position. Called tech line & spoke with Kathy. Tested position switch at kick panel - no continuity. Tested position switch at icemaker - continuity is good. Icemaker position sensor wiring in door is open - door needs to be replaced. Submitting for authorization.; rqstng P&A on 1 LW10691266 (dor-fip), states that autho needed"
REFRIGERATOR KITCHENAID KSCS25INSS01 "Customer cmpl fridge periodically stops cooling for a short time each day. Fridge over temp alarm going off for about 20 minutes, then starts cooling again. Temperatures are nominal upon arrival. Unable to verify complaint. Advised Customer to check if fans are running when cooling stops next time in order to help determine point of failure."
COOKTOP JENN-AIR JGC3536GS00 "(new build)gas stovetop not lighting, no gas could not remove gas pipe to test pressures.; ordrng 1 WPW10569189 (regulator)"
MICROWAVE WHIRLPOOL WOC75EC0HS01 "installed sensor, cooling fan, console and control. reassembled tested satisfactory. called trade care for 2X labor, spoke with Brittany autho#WM3QRM3NL2"
REFRIGERATOR KITCHENAID KRSC503ESS01 Defrosted RC evap coil and replaced evap motor & cover. Adv Cust to call back if noise from evap fan hitting ice starts again. Repair complete.
WASHER WHIRLPOOL WTW5000DW2 installed ECB and cap calibrated and tested satisfactory
REFRIGERATOR KITCHENAID KRFC400ESS01 installed drawer pantry lid and trivet. sealed gaskets with heat tested satisfactory
REFRIGERATOR WHIRLPOOL GD5THGXKS03 "installed connector and valve assy, no leaking tested dispenser and ice maker tested correctly"
REFRIGERATOR KITCHENAID KSCS25INSS01 "SxS refrigerator not cooling consistantly ran diag everything working correctly. checked condenser coils, customer didnt want cleaning, collected ervice fee via check"
MICROWAVE WHIRLPOOL WOC75EC0HS01 oven/mw combo shuts off and resets. error codes F6E4 - UI mis-match errorF8E0 - low fan speedtested componets mw cooling fan failed to engage and F4E1 - temp sensor needs additional cooling fan will use console and ECB on return visit; ordrng 1 W10838964 (motor-fan) and 1 W11233913 (sensor) and 1 ovendolly (oven dolly)
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer cmpl fridge not cooling. Upon arrival, temps were ~50-60. Evap coil frozen over. Need evap motor w/ harness. Turned off ADC & put unit into forced defrost.; ordrng 1 W11098695 (fan-scroll)"
WASHER WHIRLPOOL WMC30516AS top load washer not powering on getting 122 vac needs cap and ECB replaced; ordrng 1 W11395618 (capacitor) and 1 W11116590 (cntrl-elec)
REFRIGERATOR KITCHENAID KFIS25XVMS1 "FDBM not cooling, unit unplugged, resyored power compressor not engaging, windinings measured 7.0, 5.8 and 14.1 ohms insdicating compressor is good. replaced start cap and device tested satisfactorycolleected via CCFCC; ordrng 1 WPW10197428 (start relay 65.79) and 1 WPW10662129 (capacitor47.74)"
MICROWAVE WHIRLPOOL WOC54EC0HS01 "mw/oven combo screen frozen, UI non responsive. tripped breaker and restored power. screen functioning no error codes. set time and ran on bake at 350* temped correctly FCC"
RANGE WHIRLPOOL WEG745H0FS0 installed both hinges door still swings open from partially shut angle. Customer to call WP
DISHWASHER MAYTAG WMC30516AS dishwasher non responsive at UI. getting 120 vac replaced ECB tested in diag tested satisfactoryFCC
REFRIGERATOR WHIRLPOOL GD5THGXKS03 "installed damper tested satisfactory, inlet valve has just 2 valves no connector w/part. called techline spoke with Ed, could not find part advised to call distributer. called Edwin. researched found coorect part needed file#7725780175; ordrng 1 WPW10445062 (connector)"
OVEN WHIRLPOOL WOD51EC0HS01 "installed blower tested in diag tested satisfactory, reinstalled unit teste on bake * tested satisfactory. called trade care team for 2X labor, spoke to auth#"
REFRIGERATOR WHIRLPOOL WRF757SDEM01 "thawed evap coil, installed cover and harness (fan) tested satisfactory called asurion for 2X labor, spoke with Kelsey auth#WLXWX00XL2"
DRYER MAYTAG MEDX700XW0 collected from service callFCC
REFRIGERATOR KITCHENAID KRFC302ESS02 installed ice maker tested satisfactory.
DRYER MAYTAG MEDX700XW0 "dryer no power, removed panel checked thermal fuse 0 ohms. Customer doesnt want repair. Cx under assumption under warranty. unable to provide proof w/model and serial #. charging service call. will need to call 8/30 to collectFCC; schdld next appmnt for 8/30 FRI !"
RANGE WHIRLPOOL WFE540H0ES0 installed switch restored popwer tested satisfactoryFCC
REFRIGERATOR KITCHENAID KRSF505ESS01 "installed fan scroll, reassembled tested in diag tested satisfactory"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "installed both water tubes reassembled ran water to remove air pockets, tested satisfactory,"
REFRIGERATOR WHIRLPOOL WRF757DEM01 "FDBM making loud continuos buzzing noise. entered diag, rc fan making noise. ice build up behind crisper drawer; ordrng 1 W11033168 (harns-wire) and 1 WPW10501260 (cover-evap)"
REFRIGERATOR KITCHENAID KRFC704FPS00 "installed evap cover, tested in diag tested satisfactory"
DISHWASHER WHIRLPOOL WDT970SAHZ0 dishwasher hitting top left corner leg on right side up adjusted and leveled tested satisfactoryFCC
REFRIGERATOR KITCHENAID KRFC400ESS01 "FDBM rc doors not shutting correctly damaging triverts and crisper drawer.no ice behind drawers and gaskets are sealing correctly needs pantry lid, and lower bin on L door.; ordrng 1 WP67005930 (lid-pantry) and 1 WPW10119846 (bin-cntlvr) and 1 WP67003530 (pan-utilty)"
MICROWAVE COMBO WHIRLPOOL WOC75EC0HS01 "installed fan and ran diag no error codes tested each componet tested satisfactory.called trade care team, spoke with Zack autho#WLTXLLTNL2"
WASHER WHIRLPOOL WTW4816FW2 "installed latch, calibrated error code F7E6 (motor fault) cleared error code and tested in diag. no spin and error code F7E6. needs motor; ordrng 1 W10890624 (motor-drve)"
REFRIGERATOR KITCHENAID KRSF505ESS01 "SxS ice in bottom back wall of RC entered diag, all functions normally, gaskeets are sealing correctly. needs evap fan replaced; ordrng 1 W11098695 (fan-scroll) and 1 W10316760 (thermistor)"
DISHWASHER WHIRLPOOL WDT730PAHZ0 "dishwasher not draining, no error codes ran diag to test. tested satisfactory, could not duplicate complaintFCC"
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 Installed shelf glass - no dents on new part. Customer will install divider as shelf is full of food. Repair complete.
RANGE WHIRLPOOL WEG745H0FS0 "oven door falls open after first initial pivot point (3in), previously replaced both hinges. called techline, spoke with Kurt moving to product reviewfile#7725638898"
DISHWASHER KITCHENAID KUDS30IXSS6 "Customer cmpl dishwasher door still not staying closed properly during cycle. Found door rubbing against left side when closing, causing resistance when closing door. Cabinet mounting was not level, adjusted mounting brackets & lowered feet. Door now closing properly without resistance. Adjusted door strike down to ensure secure contact with door switch during operation. Repair complete."
REFRIGERATOR KITCHENAID KRFC302ESS02 "FDBM low ice production, temp at 1*, puy into forced harvest cycled correctly. mreasured 109vac to ice maker needs hv board; ordrng 1 WPW10356039 (cntrl-elec)"
DISHWASHER WHIRLPOOL n/a "dishwasher door hitting cabinet, adjusted and fastened mounts tested satisfactoryFCC"
OVEN WHIRLPOOL WOD51EC0HS01 "double wall oven not heating past 130* turned both ovens on at 350* heated to approx 130 and shut off upper due to cooling fan and lower timed out. entered diag retrieved error codes:F6E4 - UI to ecb communicationF8E0 - upper fan speed tested componets seperatly upper fan engages on both high and low no air movement. no tech sheet in service matters, called techline, spoke with Adrian, advised to check voltages to unit. file#7725624889; ordrng 1 W11248652 (blower) and 1 ovendolly (oven dolly)"
REFRIGERATOR KITCHENAID KSSC48MHS00 "AHS SxS built in refrigerator not cooling properly. not full frost pattern will need evap, condenser and compressor replacred w/ ss tech. condenser coil NLA called AHS, spoke with Kayla. moved to replacement autho#225KDWMFCC"