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for Smyrna, GA
Rhonda - Smyrna, GA
Superior Customer Service
Shayron - Smyrna, GA
Donny was superior professional and courteous!!
Serviceman was nice
Kelly - Smyrna, GA
Sandra - Smyrna, GA
Donny is a terrific repairman because he knows what he's doing, fixes the problem, & is nice as well.
Dish washer service
Kyle - Smyrna, GA
Donny is the best!
Sean - Smyrna, GA
Donny was by far one of the best individuals I have met in regards to personality, energy, and integrity. He was courteous, helped us get the agitated fixed with minimal downtime. He made us feel comfortable and we feel like this is the company to go with for any of our needs. Ask for Donny!
Corey - Smyrna, GA
Thoughtful, quality service
Dan - Smyrna, GA
Very good call coordination and prompt. Professional and knowledgeable. Nice experience.
Shirley - Smyrna, GA
Great service and personality
Marissa - Smyrna, GA
Don't was fantastic and very personal. He did a great job and was very professional.
Excellent service rep.
Jane - Smyrna, GA
Ice maker repair
Kelly - Smyrna, GA
It was expensive to fix such an easy part to replace. Hopefully I will be reimbursed by AMEX. They give me an additional year of warranty. The repairman was great though.
Alex - Smyrna, GA
Knowledgeable staff member, with a positive attitude.
Irene - Smyrna, GA
My service guy Greg was excellent!
Shayna - Smyrna, GA
Very professional & knowledgeable
Bruce - Smyrna, GA
Modern appliances are so fragile, what with all their electronics and such, so a repair technician's job must be a lot tougher than it was even twenty years ago. Fortunately, Rhys was able to spot the trouble with our Whirlpool refrigerator and sort things out quickly. He patiently explained to us what we should do to keep the unit running well. Very prompt arrival & didn't waste time on the job. Recommended.
Raeschelle - Smyrna, GA
Very good service
Sylvia - Smyrna, GA
I would call again
Bmef - Smyrna, GA
we received great service from Donny. Very personable and did a great job
Ms Nancy - Smyrna, GA
I am afraid I will continue to have the problem with my washer.
Derrick - Smyrna, GA
David - Smyrna, GA
Diana - Smyrna, GA
Donny was very knowledgeable and was able to fix the issue quickly.
Appreciate the great help!
Sheena - Smyrna, GA
Kelli - Smyrna, GA
Reginald - Smyrna, GA
Gregory was excellent. Professional and proficient
Greg was great!
Condor - Smyrna, GA
The whole experience was great even though we had damaged materials show up a few times. Everyone was always pleasant and helpful! Thanks!
very good service
Frank - Smyrna, GA
Greg came prepared and completed the job in a reasonable tie.
WASHER MAYTAG MVWX655DW0 installed control board caliobrated and tested satisfactorycollected balance
WASHER WHIRLPOOL WTW5000DW1 "top load washer water leaking into unit constantly, installed valve and control board, calibrated and tested satisfactory"
DRYER WHIRLPOOL WED5000DW2 "dryer not heating needs element replacved; ordrng 1 279838 (element,heater) and 1 WP3977767 (thrmst-fix) and 1 279816 (thermal cut off hi)"
REFRIGERATOR KITCHENAID KSSC42QVS02 installed louvered door tested satosfactprycollected
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "wiqtq00epl1 parts and laborinstalled mullion tested satisfactory, tightened handle on freezer door"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 installed fan tested (test 36) would get full speed 1/4 of times tested replaced contro board teted again tested ssatisfactory
RANGE WHIRLPOOL WFE505W0HS1 installed control board tested all functions tested satisfacxtoryFCC
DISHWASHER WHIRLPOOL WDT720PADM2 "dishwasher not powering on, getting 124 vac to board needs control board replaced. dw out of warranty need to charge schdld next appmnt for 2/15 FRI !"
WASHER WHIRLPOOL WTW5000DW1 ustomer complaint is that the unit is filling on it's own. Ordering parts for return visit.; ordrng 1 W11210459 (valve) and 1 W11116590 (cntrl-elec)
DRYER WHIRLPOOL WED4616FW "removed front panel accessing drum, found small piece of debris in front bearing ring, removed reassebled and tested satisfactory 1128"
REFRIGERATOR KITCHENAID KSSC42QVS02 "SxS refrigerator ice clumping in ice bin service pointer #W10517411 indicated new louvered door at ice maker. called techline to document spoke with Kathy, trasfered to request a P&L coverage talked to Sherry, denied any coverage (40 minutes)quoted Customer will collect upon completion; ordrng 1 W10504753 (door-ice)"
DRYER WHIRLPOOL WED4950HW0 "installed door switch, tested satisfactory"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "french door bottom mount refrigerator not making ice in door. ran diag temp too warm in ice room to conduct harvest, ice maker functioning properly ice room fan little to no moving air. called partner team inquiring P&L coverage, talked to Kristy, issued 1/11/2019 PAD#WIDPZ00EPL1 ; ordrng 1 W10846539 (evaporator fan blade) and 1 W10843055 (cntrl-elec)"
OTR MICROWAVE WHIRLPOOL WMH32519HV1 "Replaced defective bulb, holder and electroic control board. ested and works and light works as well.Client paying for bulb."
DRYER WHIRLPOOL WETLV27HW1 "dryer making loud rumbling noise, service matters having issues loading called techline, spoke with adrian. checked heater and blower wheel for damage no damage detected. pulled unit out tightened frame screws and tewsted satisfactoryFCC"
REFRIGERATOR WHIRLPOOL WRS311SDHM02 SxS refrigerator doors not level leveled behind kickplate FCC
RANGE SLIDE IN WHIRLPOOL WEE510S0FS2 oven door hinges not seated correctly re-seated tested satisfactoreyFCC
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "SxS refrigerator, doors not level, removed kickplate and leved to sastisfactionFCC"
WASHER-DRYER WHIRLPOOL WETLV27HW0 dryer making loud rumble removed rear panel and tightened frame bolts reassembled tested satifactoryFCC
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "top mount refrigerator not cooling, powered off upon arrival, turned unit on and accessed evap to check ice pattern. no ice pattern, pulled unit out to check compressor getting 126vac to compressor windings measured correctly low amp draw (.01amp) indicating low gas; ordrng 1 WPW10507886 (compressor) and 1 W11122867 (evaporator) and 1 sstech (ss tech)"
DISHWASHER KITCHENAID KDTE204GPS0 "dishwasher not washing dishes, error code 4-3 motor not running needs sump assy and control; board; ordrng 1 W11305303 (cntrl-elec) and 1 W11124384 (sump assy)"
RANGE KITCHENAID KSGG700ESS1 installed both light sockets reassembled and tested satisfactory
OVEN WHIRLPOOL WOD77EC0HS00 "pulled unit out removed panel accessing control boards, harness unplugged at P5 reattached and tested satisfactory. reassembled, reinstalled unit and tested again tested satisfactroy"
MICROWAVE WHIRLPOOL WMH31017FS0 "otr mw door open error, installed all three switched and tested satisfactoryFCC"
OVEN WHIRLPOOL RBD245PRS05 "double wall oven pulled unit out both fuses ohmed correctly, bypassed to check voltage at board getting 240vac to boarde 0vac going out will need replaced part W10438750 NLA called AIG to document spole with Kayla, stated AIG will contact Customer withiun 48 hours. file#7724032885"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "french door bottom mount refrigerator left rf door not closing properly, mullion not flippingwarranty autho# WIQTQ00EPL1; ordrng 1 W11025614 (rail-mulln)"
DRYER WHIRLPOOL WED4950HW0 "installed timer and relay, door switch broke while testing needs replaced; ordrng 1 WPW10569603 (switch-dor)"
DRYER WHIRLPOOL WED4616FW "installed pully and rollers, making different noise. lint trap had excess debris causing damage to motor and blower assyy; ordrng 1 WP8577230 (housing) and 1 WP694089 (wheel) and 1 279827 (motor!dryer)"
WASHER WHIRLPOOL WTW5000DW1 "installed dispenser clearing debris, Customer stated not spinning clothes out at end of cycle put unit into diag error codes was long fill and overload advised to limit amount of clothes to no more than 2/3 tub and to change water supply hoses, ran ca;libration and tested satisfactory"
WASHER WHIRLPOOL WTW7500GW2 "installed leg and suspension, tested in diag mode tested satisfactoryFCC"
WASHER MAYTAG MVWB850YW0 "top load washer leaking. checked hose fittings, pulled unit out checked under for damage to tub, ran in diag no error codes. test C2 rna water throughbleach dispenser water over flowedcausing water to run on outside of tub. continued diag tto test further all other functions satisfactoryCustomer want to wait on repair collected
DRYER WHIRLPOOL WED4950HW0 dryer not starting getting 250 vac to timer 0 vac going out needs timer replaced; ordrng 1 WPW10117655 (relay-pts) and 1 WPW10185982 (timer)
DRYER WHIRLPOOL WED7500GW0 "dryer long dry times, dryer pushed too far back crimping vent. adjusted positionFCC"
REFRIGERATOR KITCHENAID KSSC42QVS02 installed motor and door chute tested satisfaxtory collected remaining balance of via check#2418
WASHER WHIRLPOOL WET4024HW0 Inspected the unit and the washer is working as designed. Demonstrated a working washer to the customer with no leaks.
OVEN WHIRLPOOL RBD245PRS05 "double wall oven, oven door wont open. power went out during clean cycle needs thernmal fuse; ordrng 1 WP4451354 (fuse-thrml) and 1 ovendolly (oven dolly)"
MICROWAVE WHIRLPOOL UMC5200BAS "MICROWAVE died in operation, removed cover filter fuse blown needs mag, cap and diode. diode NLA collected service call via CC"
WASHER ROPER RTW4516FW2 "top load washer making thumping noise, put unit into diag tub off balance.checked suspemsion rods all correct, tub is true ran calibration made tested in drain/spin unit wobbled. leveled unit and ran another drain/spin cycle. tested satisfactoryFCC"
WASHER WHIRLPOOL WTW5000DW1 "yop load washer not dispensing soap properly. Customer pouring liquid soap in bleach dispenser. advoised Cuistomer to pour detergent into tub, needs dispenser replaced; ordrng 1 WPW10192089 (bleach disp assy) and 1 W11210459 (valve)"
WASHER-DRYER WHIRLPOOL WETLV27HW0 laundry centerr dryer making loud rumbling noise. removed rear panel tightened frame bolts and leveled unit tested satisfactoryFCC