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for Sharpsburg, GA
Good Job! Great Service.
Gary - Sharpsburg, GA
Matt - Sharpsburg, GA
Elaine - Sharpsburg, GA
Very good experience. Technician, David, was extremely polite and professional. Service was quick and it solved the problem. Thank you very much!
Very professional! Difficult to get all service companies on the same “page” though...
Michael - Sharpsburg, GA
Great service tech! However, very difficult to get Flamingo and parent service provider, Whirlpool, to communicate correctly resulting in 2 week delay - very frustrating when Flamingo kept insisting it was this customer’s problem to get correct permissions/work order to Flamingo.
Dennis fixed my problem and was very helpful in removing the ice backet
Elizabeth - Sharpsburg, GA
Sandydon - Sharpsburg, GA
Paula - Sharpsburg, GA
He came and repaired our problem. Did it quickly and perfectly.
Don - Sharpsburg, GA
Both Dennis and his father David were very professional. It was disappointing though that being a brand new machine it came with so many problems!
Awesome response and service.
Sean - Sharpsburg, GA
Elaine - Sharpsburg, GA
My technician, David, was extremely polite and knowledgeable. He was on time, and got the job done very quickly.
Charles - Sharpsburg, GA
Couldn't ask for more prompt, accurate, and courteous service.
Amanda - Sharpsburg, GA
Josh - Sharpsburg, GA
Stephen - Sharpsburg, GA
Carey - Sharpsburg, GA
Todd - Sharpsburg, GA
They changed the appointment
Bryant - Sharpsburg, GA
The technicians were very courteous and knowledgable. I did not have a good experience making the appointment. First, it took several days to get the appointment. Then when the tech arrived, they had to order the parts which took another week. On the morning of the second appointment, the company called an had to change the time by 4-6 hours. Our work schedules had already been modified, so this was very inconvenient. This was all to fix a previous issue that had already addressed 4 months ago. Kitchenaid covered the costs.
Took a little longer than expected to get parts.
Andrew - Sharpsburg, GA
Carey - Sharpsburg, GA
T - Sharpsburg, GA
Friendly and knowledgeable
Cate - Sharpsburg, GA
David was very professional, friendly, and knowledgeable.
He is great!
Debora - Sharpsburg, GA
He knows how to fix refrigerators! Very nice guy!
Veallie - Sharpsburg, GA
Debora - Sharpsburg, GA
Beverly - Sharpsburg, GA
Just after he finished I told him that I smelled gas, he said it was because he had to "bleed" the line. After the serviceman left I continued to smell a slight gas smell. It continued to get stronger until I had to open the kitchen door during the night. I called Atlanta Gas Co. and they instructed us to leave the house Immediately. My husband was ill and he had to sit outside in the truck while the stove and connecting line were being inspected. He found a leak where not enough sealant was applied. I called your Service department and I felt that the Rep. was somewhat snappy with me. At that time the stove seemed to be operating okay. Now the oven is again making the loud sound and it takes one hour plus to heat up to 425 degrees. I am smelling a slight gas odor again. I would like someone to come and check it again before my Holiday cooking begins. As it stands now I believe it to be dangerous.
Great service. Let me know everything that was not working
Debora - Sharpsburg, GA
Elisa was great. She even gave me her number if she left and the refrigerator was still making noise. And of course it was within15 min, it was beeping again.
Great, professional service
Harold - Sharpsburg, GA
Service prompt and thorough.
Good service, expert technician
Alice - Sharpsburg, GA
DISHWASHER KITCHENAID KDTE204ESS0 "Customer complaint unit not washing everytime Found unit to have faulty wash motor, only washing for one to two cycles before having to be reset; ordrng 1 WPW10605058 (pump&motor)"
OVEN WHIRLPOOL WFG320M0BB2 Customer complaint unit not heating past 100 degreesFound unit gas regulator was still turned off flipped switch on back uinit check all okay FCC
FREEZER WHIRLPOOL GZ25FSRXYY2 Customer complaint unit leaking and freezing water in freezer Found unit to have duck bill style drain and Service Pointer #: W11397260stating to charge parts only to S38253 installed drain tube unit check all okay FCC; used 1 W10619951 (TUBE-DRAIN) from stock
DISHWASHER KITCHENAID KDFE104HPS0 Customer complaint unit not draining Found clogged sink causing unit not to drain customer to clear ptrap unit check all okay FCC
BUILT-IN OVEN KITCHENAID KODE500ESS02 installed vent oven unit check all okay
FREEZER WHIRLPOOL HMCF7W3 "unit is magic chef brand, we are not an authroized servicer for this unit. wlzu1lzapl1"
REFRIGERATOR KITCHENAID KRMF706ESS01 "inspected unit and customer complaint of freezer frosting up, noticed freezer door not closing completely and both top corners of door gasket not touching cabniet completly, please order both slides, reschedule for 9/09/19; ordrng 1 W10625069 (bracket L/H) and 1 W10625070 (bracket R/H)"
REFRIGERATOR MAYTAG MBF2258FEZ02 Installed dampner control unit check all okay
BUILT-IN OVEN KITCHENAID KODE500ESS02 "Installed fan, bottom trim is damaged; ordrng 1 WPW10351279 (vent-oven) and 1 WPW10351236 (trim)"
BUILT-IN OVEN KITCHENAID KODE500ESS02 "installed new convection fan in unit, recheekd unit all ok"
DRYER MAYTAG MEDX655DW1 "installed new thermal fuse on heater, rechecked unit all ok"
DISHWASHER KITCHENAID KDFE104HPS0 Customer complaint unit not draining Found drain pump swollen and no longer moving water and check valve is damaged installed drain hose and pumpunit check all okay FCC
DRYER MAYTAG MEDX655DW1 "installed new heater and blower fuse, found heater thermal blown, please order and reschedule for 8/28/19; ordrng 1 279816 (thermal cut off hi)"
REFRIGERATOR MAYTAG MBF2258FEZ02 Customer complain unit making noise Found unit has fauly dampner control uni will need new dampner; ordrng 1 WPW10594330 (control)
ICE MAKER KITCHENAID KUIX505ESS2 "installed new drain pump, retested unit all ok"
DRYER MAYTAG MEDX655DW1 "New element installed was damaged please reorder thermal fuse and element ; ordrng 1 WP3392519 (thermal fuse) and 1 279838 (element,heater)"
BUILT-IN OVEN KITCHENAID KODE500ESS02 "INSPECTED UNIT AND CUSTOMER COMPLAINT OF UNIT GETTING LOUD DURING USE, PLEASE ORDER CONVECTION FAN , RESCHEDULE FOR 08/20/10; ordrng 1 W10860984 (motor-fan) and 1 2MAN"
REFRIGERATOR WHIRLPOOL WRF535SWHW00 installed dampner and cleared ice unit check all okay
DRYER MAYTAG MEDX655DW1 "installed thermal fuse, thermostat, element and cuttoff unit check all okay"
WASHER WHIRLPOOL MHWE300VF00 customer complaint unit giving F28 Found F28 The communication between the (CCU) and (MCU) cannot be sent correctlyunit will need MCU customer declining at this time
DRYER MAYTAG MEDX655DW1 "Customer complaint unit not turning on again Found blown thermal fuse and heater grounded out unit will need thermal fuse cuttoffs and heater; ordrng 1 WP3392519 (thermal fuse) and 1 WP8318268 (thermostat) and 1 279816 (thermal cut off hi) and 1 279838 (element,heater)"
REFRIGERATOR WHIRLPOOL WRF535SWHW00 Customer complaint unit frosting up Found unit to have faulty dampner control Called partner team got autho # WLNMI00APL1; ordrng 1 WPW10594330 (control)
REFRIGERATOR KITCHENAID KRMF706ESS "Customer complaint unit leaking, and frosting up Found unit has bad ice door causing frost to build up in frezer and ice to melt, messing auger motor up as well; ordrng 1 W10822606 (motor) and 1 W10919724 (door-ice) and 1 W11161915 (bracket) and 1 W11131390 (bracket) and 1 largesteamer (large steamer)"
REFRIGERATOR JENN-AIR JFX2597AEM2 Customer complained the fridge ice maker was not working. Found the motor was not harvesting. Replaced with truck stock. Motor immediatly harvested and water dispensed into mold. Working as designed.; used 1 W10882923 (
REFRIGERATOR KITCHENAID KRFC704FPS01 "Customer complaint unit not making ice Found unit to have broken icemaker fill tube heater wire, installed water tube unit check all okay FCC"
ICE MAKER KITCHENAID KUIX505ESS2 "installed new main, uib, circulation pump with senser and harness to pump assys, cycled unit multiple times unit is stopping before overflowing currently. unit checks all ok"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "inspected unit and customers complaint of object blocking freezer door travel, not allowing unit to close, installed freezer evap cover, object one, object 2 unable to identify or locate its home, possible shipping bracket or from different unit all together. unit checks all ok"
DRYER MAYTAG MEDX655DW1 Custoemr complaint unit not turning on Found unit had blown thermalfuse due to amount of backed up lint Customer will need to clean venting before venting can be installed to wall due to fire hazzard CANNOT RECONNECT VENTING DUE TO BUILD UP unit check all okay FCC
ICE MAKER KITCHENAID KUIX505ESS2 "inspected unit and customer return complaint of unit started overflowing with water to tub about 2 days after pump replacment, please order both controls pump with senser and harness, reschedule for 8/8/19 2 cc; ordrng 1 W11034363 (cntrl-elec) and 1 W10865633 (cntrl-elec) and 1 W10908287 (pump) and 1 W11126268 (harns-pump)"
WASHER WHIRLPOOL WTW6600SW2 Customer complaint unit will not finish spin cycle Found unit to have bad bearing and will need tubcustomer declining at this time
ICE MAKER KITCHENAID KUIX505ESS2 "installed new circulation pump with built in sensor, customer requested unit to be pulled out to access coils, signed wavier, pulled unit for customer to clean coils, rechecked unit all ok"
ICE MAKER KITCHENAID KUIX505ESS2 "inspected unit and customer complaint fo unit overflowing into cavity, unit has faulty water level sensor, please order pump with built in sensor, reschedule for 7/31/19; ordrng 1 W10908287 (pump)"
REFRIGERATOR WHIRLPOOL ED25DQXDW02 installed condenser fan rechecked unit all ok
WASHER-FRONT LOA WHIRLPOOL GHW9160PW4 installed new bellows rechecked unit all ok
DRYER WHIRLPOOL WED7300XW0 Customer complaint unit not heating Found element is burnt out; ordrng 1 280148 (cutoff-tml) and 1 WP8544771 (element)
DRYER WHIRLPOOL WED7300XW0 installed cuttoffs and element unit check all okay
WASHER-FRONT LOA WHIRLPOOL GHW9160PW4 "INSPECTED UNIT AND CUSTOMER COMPLAINT OF UNIT LEAKING, FOUND DOOR GASKET LEAKINGPLEASE ORDER DOOR GASKET AND RESCHEDULE FOR 7/18/19; ordrng 1 WP8182119 (bellow)"
REFRIGERATOR KITCHENAID KSSS42QJW00 Customer complaint unit leaking Found water line is crack near fitting spliced water line into fitting unit check all okay FCC
REFRIGERATOR WHIRLPOOL ED25DQXDW02 "inspected unit and customer complaint of unit not cooling, found condenser fan inop, please order and reschedule for 7/16/19; ordrng 1 833697 (motor,cond.fan 2w cw) and 1 WP1108179 (blade-fan)"
REFRIGERATOR WHIRLPOOL WRF555SDHB00 Installed fitting and spigot