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Local Reviews
for Scottdale, GA
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Wesley - Scottdale, GA
For the most part my experience was pleasant, but here are some shortcomings I would like to point out. A. No one from your company ever called me saying two technicians would be coming out to my home. I was under the impression only one would come out. I go into the parking lot to greet Mr. O'Connor and see two pink vans. He noticed I looked confused and he said, "Hey the guy in the second van is someone I am training. He's with me." I understand people need to be trained but a simple courtesy call would have been nice to notify my family and I two techs were coming out. My families apartment was very small and we made accommodations for one tech not two. B. Speaking of small spaces, Mr. O'Connor was constantly reminding the second gentlemen to be mindful of leaning on stuff like my families stove, laundry door, and dryer. My family didn't know if the guy was tired, sick, or simply couldn't stand for long periods of time. He was nice but compared to Mr. O'Connor, him leaning on different appliances, or fixtures, made us uncomfortable. As a whole, the experience was decent. Again, make sure your company gives a courtesy call to your customers should something change and have techs be mindful of what they are applying their bodyweight on.
Great service
Abuanisuzzaman - Scottdale, GA
Freezer was not working, now is good to go.
So satisfied
Edwin - Scottdale, GA
Our technicians were very professional, courteous and knowledgable. They were tenacious in their troubleshooting and resolution.
Very satisfied customer
Alphonso - Scottdale, GA
I was very satisfied with the service provided by Technician Shemeta Carson. She was prompt, very professional, courteous, and knowledgeable. She was even conscientious enough to put on shoe covers without being asked. And, most importantly, she fixed the problem.
Service
Ambus - Scottdale, GA
Once the Service Tech arrived, it was great from that point forward. Getting the tech on-site was a major issue!!
Good service, fixed my issue!
Samantha - Scottdale, GA
My dishwasher was leaking and now it’s not, so I’m happy! It was under warranty so I can’t comment on pricing, but the tech was polite, quick, and fixed the leak.
Great service!
Rachael - Scottdale, GA
Clinton was wonderful and very helpful and accommodating to our schedule.
Clinton O.
N/A N/A MSD2553WEW00 "Customer answered no to q1q2,check one refrigerator not dispensing ice.found faulty control,replace the main control test it's now dispensing ice unit check ok,did not dign due to covid-19 protocol"
Roy T.
N/A N/A MSD2553WEW00 "no to covid q1,q2:checked one sbs refrigerator and found the ice motor not running test for ac v on p2 connector 1-wh/rd -gy/or no voltage just the relay clicking ,test water valve on p1 connector 3voilet and 4 white no voltage assembly control and water now dispensing; ordrng 1 WPW10259855 (CNTRL-ELEC) and 1 W10822606 (MOTOR) and 1 WP2321748 (CNTRL-ELEC) and 1 W10408179 (VALVE-INLT)"
Clinton O.
WASHER WHIRLPOOL n/a "Customer answered no to q1 q2,check one washer leaking,remoce the cabenit and check tub seal pump and outer tub,the washer check ok the leak is from the drain.set drain hose in the stand pipe and tye it so that it will stay ,did not sign due to covid-19 protocol."
Roy T.
DRYER - ELECTRIC MAYTAG MEDB850WQ0 "customer ans to q1,q2:no checked one elect dryer and found idler arm and pulley moaing high pitch noisre; REPLACE 4 WPW10314173 (SUPPORT)s and 1 WPW10547292 (PULLEY-IDR) TEST DRYER DID NOT SIGN DUE TO COVID 19 PROTOCOL"
Roy T.
DRYER - ELECTRIC MAYTAG MEDB850WQ0 "customer ans to q1,q2:no checked one elect dryer and found idler arm and pulley moaing high pitch noisre; ordrng 4 WPW10314173 (SUPPORT)s and 1 WPW10547292 (PULLEY-IDR)"
Roy T.
REFRIGERATOR MAYTAG MFT2574DEM01 "CUSTOMER ANS TO Q1,Q2:NO FOUND REFRIGERATOR TURN OFF CUSTOMER SAID THEC 15 ADVICE HIM TO TURN OFF REFRIGERATOR THE NIGHT BEFORE REPLACE ONE EVAPORATOR MOTOR AND HARNESS, tier 2, first appliance"
Clinton O.
N/A N/A MZD2666KEB "Customer answered no to q1 q2,check one refrigerator not cooling,found a brokin wire to the compressor,repaired he compressor came on and started cooling unit check ok FCC,cudtomer did not sign due to covid-19 prtotcol."
Clinton O.
RANGE WHIRLPOOL WFG525S0JS0 "Customer answered no to q1 q2,found left front burner not lighting,replace burner head test and demondtrate to customer that it is working,unit check ok FCC customer did not sign due to covid-19 protocol."
Clinton O.
RANGE WHIRLPOOL WFG525S0JS0 "Customer answered no to q1 q2,check the left front butner not lighting,found faulty burner head,ordering part.; ordrng 1 WPW10515455 (BURNR-HEAD)"
Clinton O.
DRYER - ELECTRIC MAYTAG MEDB855DC4 "ustomer answered no to q1 q2,check one dryer making a scraping noise,check founs a penny between the drun and door,remove the penny run unit the noise has stoped,unit check ok FCC,customer did not sign due to covid-19 protocol."
Clinton O.
WASHER MAYTAG MVWB855DC3 "Customer answered no to q1 q2,check one washer notspinning,entre diagnoatic found code f0/e3,f2/e1,f9/e2 & f2/e1,check the drain pump adn hose for blockage,it was not block run a test cycle unit wash drained ans spin check ok FCC did not sign due covid-19."
Clinton O.
DRYER MAYTAG MEDC465HW0 "Check dryer heard e ticking sound,remove the drum check around the felth,check motor and blowerremove and FCC."
Clinton O.
REFRIGERATOR AMANA ASI2175GRS01 Checked one refrigerator. Found no power sent to UI. Causing no ice or water to be dispensed. Found connector to UI disconnected. Reconnected and tested. Unit is working as designed. fcc
Roy T.
REFRIGERATOR WHIRLPOOL WRT519SZDW05 check one top mount refigerator and foundnoise coming fromthecap tube metering devise when compressor start for few minutes advice customer that it is normal no charge
Clinton O.
WASHER WHIRLPOOL MVWC565FW1 "Check one wasner not filling,found debrie in valve screen,clean out screen test unit check ok FCC."
Clinton O.
DISHWASHER MAYTAG MDB4949SDM2 "Check one dishwasher not cleaning both spray arm block with food,customer will clean spray arm or replace them also need 4 wheels estimate declined FCC."
Shemeta C.
WASHER WHIRLPOOL LSB6300LW0 "Diagnosed one wpl washer, found out the unit had no operation at all. replaced timer and broken dial knob, unit working good."
Shemeta C.
WASHER WHIRLPOOL LSB6300LW0 "diagnostic one wpl washer , found that the unit in not operating properly due to the dail of the timer control and broken knob. ordering timer, knob and dail control.; ordrng 1 WP3951702 (timer) and 1 WP8538949 (knob) and 1 WP3957849 (dial)"
Roy T.
DRYER WHIRLPOOL WED7500GC0 check one dryer front load check voltage on 240volts element; ordrng 1 WP3387747 (ELEMENT)
Wilson P.
WASHER MAYTAG MVWC565FW0 INSTALLED PUSH BOTTOM AND CONTROL BOARD UNIT TESTED WORKING FINE
Clinton O.
DRYER WHIRLPOOL MEDC215EW1 "Check one dryer found that the vent is cloge and the lint is blowing in the cabinet,clean lint out off duct and filterr housing in the dryer also advice customer to get the vent clean FCC."
Clinton O.
DRYER WHIRLPOOL WED4850HW0 "Check one dryer taking too long to dry,use test kit found it has poor air flow,advice cuatomer to get the vent clean unit check ok FCC."
Clinton O.
RANGE-GAS WHIRLPOOL WFG320M0BS3 "Check range right front burner not lighting,check found orifice cloged,clean orifice test all burners unit check ok FCC."
Clinton O.
RANGE-GAS WHIRLPOOL WFG320M0BS3 "Check range right front burner not lighting,check found orifice cloged,clean orifice test all burners unit check ok FCC."
Clinton O.
DISHWASHER WHIRLPOOL WDF520PADM7 "Check dishwasher leaking,found leak comming from the vent,gasket not seated in the groove,reinstall gasket test unit check ok leak stoped FCC."
Clinton O.
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "Check one refrigerator lights not working,replace light test unit check ok."
Clinton O.
REFRIGERATOR SBS WHIRLPOOL WRS325FDAM02 "Check one refrigerator light flickers and don't come on at times,check found faulty light ordering light.; ordrng 1 WPW10515058 (LIGHT)"
Clinton O.
REFRIGERATOR MAYTAG MSD2454GRW "Install start kit cap overload and relay,use authorization # r22553 this is for a recall FCC."