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for Royal Palm Beach, FL
Jeffrey - Royal Palm Beach, FL
Rosa - Royal Palm Beach, FL
Andrew Dacosta acceded the expectations of an outstanding customer service, very knowledgeable as a technician, cordial and very proper. Calling Flamingo appliance services, was a no chalange experience.
Mayra - Royal Palm Beach, FL
Andrew was very professional
Robertoruizand - Royal Palm Beach, FL
Anna - Royal Palm Beach, FL
two service calls - two different outcomes
George - Royal Palm Beach, FL
First service call - bad part-not on truck-set another appointment - PREPAY for part. Second call - not a bad part just an adjustment. N/C under warranty. Still waiting for a refund
Roger - Royal Palm Beach, FL
Jose returned on a call back and was able to determine the problem.
I waited 2 weeks for no reason....
Ken - Royal Palm Beach, FL
The tech called me the day of my initial service appointment and asked me what was wrong with my dishwasher. I explained it to him and he told me it was either the main board or the pump. He said he wasn't going to bother coming out and he would order the parts and come out when the parts were in. I asked him if it could be something else and asked about checking it out. He told me in his experience it was the board or the pump and he'd come out when he had the parts. It took 2 weeks for the parts to come in and a tech came out. I'm not sure if it was the same one I talked to previously. He took the panel off and looked around inside and found the problem to be a loose wire. He secured the wire and the dishwasher worked perfectly. Had he just looked at it when I had the initial appointment we wouldn't have had to go an extra 2 weeks without a dishwasher. We waited for nothing. For the initial appointment, we got a call with a 3 hour window. For the second appointment, our service window was 8am to 5pm. An 8 hour window is a bit excessive.
Service on dishwasher
Phyllis - Royal Palm Beach, FL
Great service. Jose Franco is very knowledgeable and polite.
Whirlpool service - Jose was a pleasure
Rich - Royal Palm Beach, FL
Lourdes - Royal Palm Beach, FL
DL - Royal Palm Beach, FL
My tech was very good and fast
Sonny - Royal Palm Beach, FL
Patrica - Royal Palm Beach, FL
Service was good. Technician was great too.
Sonja - Royal Palm Beach, FL
Personable Skilled Repair Technician, excellent service, Reasonable Prices
George - Royal Palm Beach, FL
I enjoyed receiving the refrigeration specialist at my home. he was very knowledgeable and helped educate me as a customer on the workings of my almost 20-year-old Amana Refrigerator. Flamingo Appliance has provided excellent training for their service technicians. Would recommend
Lisa - Royal Palm Beach, FL
It was a great experience
Luis - Royal Palm Beach, FL
Eugene - Royal Palm Beach, FL
pleasant and quickly
Sedrick - Royal Palm Beach, FL
Lourdes - Royal Palm Beach, FL
Jose Franco, was very experienced, knowledgeable, professional!
Terry - Royal Palm Beach, FL
Honest and great
Cle H - Royal Palm Beach, FL
Our repairman was quick to identify the problem and honest about the cost and wether it was worth it to repair vs replace. Great experience.
Richard - Royal Palm Beach, FL
Jose Franco was fantastic, definitely the best service ever! Thank you for going above and beyond. GREAT experience.
Great service and wonderful, wonderful tech....Andrew DaCosta!!
Ralph - Royal Palm Beach, FL
DISHWASHER KITCHENAID KDFE204ESS0 Replaced sump pump checked operations Ok.
WASHER-TOP LOAD WHIRLPOOL WTW5000DW1 "Found unit w/ clogged wall drain outlet,checked unit workingbas designed ,Advised cust/to fix drin issue before operations."
REFRIGERATOR WHIRLPOOL WRX735SDBM02 Replaced filter housing checked operations OK.
DRYER MAYTAG MEDB765FW0 Replaced electronic control checked reset unit to manufactures specs checked operations OKAdvised cust to monitiores performances for any call back issue..
OVEN IKEA IBS550PWW00 Installed door latch assy. Unit now working as designed.
DRYER MAYTAG MEDB765FW0 Run diag nostic test found bad UI must be replaced.; ordrng 1 W10914394
DRYER MAYTAG MEDB765FW0 replaced defective door switch with broken tab. repaired loose door hinge and secured to the frame. check operations and unit test ok; used 1 3406107 (
COOKTOP WHIRLPOOL WFE515S0ES2 replaced defective element with short in lines. check operation and all test ok
WASHER WHIRLPOOL WTW5000DW2 Washer not advance in cycle. I found the motor wire plug loose. Fixed and show costumer is working as manufacture design.
WASHER WHIRLPOOL MVWB835DW0 f5e3.... erased fault codes and secured loose latch to the lid. erased fault codes and ran test cycle. all passed. instruct on loading of the unit. all test ok
OVEN IKEA IBS550PWW00 Unit transformer and latch assy defective. Need new transformer and latch to fix unit. Latch assy has been S-coded; ordrng 1 WPW10195934 (latch-door)
DISHWASHER WHIRLPOOL WDF510PAYS6 Found the draining pump shorted and draining hose clog. replace this parts and show costumer now is draining as manufacture design.
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 replaced defective diffuser and cycled the damper door to move and function. check operations and unit test ok
WASHER WHIRLPOOL WTW4800BQ0 Unit has defective suspension rods that need replacement and is causing the tub to bounce freely and not spin out correctly. Customer declined estimate from repair and wants to purchase a new unit.
BELLA KITCHENAID KRFC704FSS00 Refrig. not cooling. I call tech line # 7724117878 - Ritch. We found unit was in showroom mode. We reseted but compressor don`t turn on. Cntrl board is not sending the proper voltage. Order this part. (part is gonna be cover under the 5 yrs warranty); ordrng 1 W11333076 (cntr elctr)
WASHER MAYTAG MVWB835DW4 "Washer not filling up with water or washing clothes correctly. I run diagnostic and found err codes f0 e3 & fo e5.(overload & out balance). Call tech line #7724118174 - Ed , we recalibrate the board and now unit is as manufacture design. I explain to the costumer."
WASHER MAYTAG MVWC416FW "Replaced gear case and hub,calibrated unit checked operations OK."
N/A N/A WDF510PAYS6 D/W not draining. I found the draining pump shorted. Order this parts.; ordrng 1 WPW10348269 (drain pump) and 1 WPW10545278 (hose) and 1 W10878507 (hose)
WASHER ROPER RTW4516FW2 "Checked unit found it in the lock out mode, reset control calibrated ,checked operations OK.unit working as designed.Instructed cust/ in use and operations."
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 repaired icemaker shut off arm that was stuck and not allowing the unit to make ice. cycled icemaker and check operations. all test ok
REFRIGERATOR WHIRLPOOL WSF26C3EXW01 "Called Techline#7724071207/AndyRun diagnostic test found baffle not opening test power to component reciving 123 v,damper cointrol must be replaced.; ordrng 1 W10750439 (diffuser)"
REFRIGERATOR MAYTAG MFI2569VEM1 unit is working. call complete
WASHER MAYTAG MVWC416FW Found unit w/bad tub hub bearing need to order parts and resdchedule.; ordrng 1 W10528947 (drive hub kit) and 1 W11035747 (gear case)
WASHER-TOP LOAD MAYTAG MVWB835DW0 Found unit w/ loose washplate tightened checked operations OK.
RANGE WHIRLPOOL WFE505W0HZ1 ordering control; ordrng 1 W11314391 (control)
OVEN IKEA IBS550PWW00 "Replaced control user intertface not responding, user interface must be replacedneed torescheduled w/parts; ordrng 1 W10158965 (cntrl-oven) and 1 W10158966 (swtch-oven) and 1 9760587 (transformer)"
REFRIGERATOR MAYTAG MFI2569VEM1 replaced defective high voltage control. check operations and reprogrammed the new code. all test ok
MICROWAVE KITCHENAID KMBD104GSS "Returned with part for repair. Replaced bottom glass cooking tray for microwave that was damaged. After replacing part, microwave is working perfectly as intended."
WASHER MAYTAG MVWC555DW "Found unit w/bad tub ,gear case,hub,must be replaced, need to order parts.; ordrng 1 W11035751 (gearcase) and 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 W10752719 (basket), states that autho needed"
REFRIGERATOR MAYTAG MFI2569VEM1 ordering main control; ordrng 1 WPW10310240 (control. h.v) and 1 W10740217 (control)
RANGE WHIRLPOOL WFE515S0ES Replaced front left burner switch checked operations OK
OVEN IKEA IBS550PWW00 Found cntrl elctr shorted.; ordrng 1 WPW10158972 (cntrl)
RANGE WHIRLPOOL WGE745C0FS00 "Replaced Rear Right burner swtich,checked operations OK,"
DRYER WHIRLPOOL LEW0050PQ0 "Found unit w/ blown thermostat/ Called Techline #7723951964/ED trouble shoot unit found bad blower motor causing the thermostat to blow,must be replaced along w/ thermostat,provide cust/w/esdtimate,He need time to think about it call back for reschedule it."
REFRIGERATOR WHIRLPOOL ET18CMXJW00 Customer reported refridgerator running. Found that door had been left open for extended period of time. Defrosted area that was covered in ice from air/condensation. Refridgerator is working as intended.
DRYER MAYTAG MEDX655DW1 repaired dryer start switch. tested unit and operation. all test ok
WASHER WHIRLPOOL WTW8000DW2 "Run diagnostic retrived F0-E3/over loaded/FO-E5/off balance/F7-E3,Called tech line #7723918573/David,advised to raise legs checked for loose tub and any biding to floor,checked raise and adjusted legs Opeartions OK.Advised cust/to monitore performances for any call back issues."
OVEN IKEA IBS550PWW00 Oven not working. I verify and found the therm fuse and the thermostat shorted. Order this parts.; ordrng 1 WPW10638608 (fuse) and 1 WP9759243 (therm.)
DISHWASHER KITCHENAID KDTE204DSS0 "Customer reported dish washer not working. Found that pump, motor, and control board were damaged. Informed customer on cost, and they decided to go for new unit."
DRYER MAYTAG MEDX655DW1 Customer reported dryer not starting. Found that push start was damaged and needed to be replaced. Will return with part for repair.; ordrng 1 WPW10563095 (RELAY-PTS)