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for Riviera Beach, FL
Great job and easy repair
Thuha - Riviera Beach, FL
Best ever tech Service
Luis - Riviera Beach, FL
I've dealing with services for warranty and other services in my life but Joel Silva go above and beyond in his professionalism and quality on his services. He made all to be sure we finished satisfied with the services, the fridge was fixed and it is working properly. It is ilegal to clon but if a day that is approve Flamingo should get authorization to clon him and become the best company of Maytag warranty services provider.
Janet - Riviera Beach, FL
Roger Ramos represented Flamingo very good. Just hope he was able to fix the problem. Thanks Janet Hollern
Meg - Riviera Beach, FL
Roger Ramos was the service technician. Roger called me in the morning to confirm the problem with my stove top. He called me 30 minutes prior to arrival. It was fortunate that he called as otherwise he would not have brought the part with him. He had the correct part and fixed my stove top in 30 minutes.
Berthe - Riviera Beach, FL
Repairman knew exactly what was wrong and corrected the problem in less than 5 minutes. Very polite and made sure all was well before leaving.
Very pleasant experience
James - Riviera Beach, FL
Josh was pleasant and knowledgeable. I was very happy with the service he provided.
Diane - Riviera Beach, FL
Very knowledgeable and great service
Toby - Riviera Beach, FL
Roger knew exactly how to address our problem and did a great job fixing it. He met our schedule and showed up at exactly when he said he would.
Teresa - Riviera Beach, FL
Mr. Ramos was very kind and informative. Will request him again if needed. Thank you.
excellent service 5 star
Earle - Riviera Beach, FL
Perfect gentleman and very helpful
Ron - Riviera Beach, FL
The servicemen were very good. They found the problem quickly and explained the options. Very knowledgeable
Very professional Service
Johannes - Riviera Beach, FL
The service technician knew exactly what he was doing, although it was a rather involved repair he had to do
Ut - Riviera Beach, FL
Ut - Riviera Beach, FL
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 No ice due to wires cut in half at hinge. rec- 1-LW11037733 door FC. need 2 man. TP declined 2 man labor.; saved tckt
WASHER WHIRLPOOL WET4024HW0 Washer with err code E1. Founded the water level sensor defective. Replaced the sensor with the hose and showed costumer now is working as design.
REFRIGERATOR KITCHENAID KRSC503ESS01 Frezzer not cooling properly. Founded problems in the comunication betwen the cntrl and the evap. fan. Replaced this parts and showed costumer now is cooling as design.
OVEN WHIRLPOOL n/a Has broken hinges. installed new hinge kit and tests good.
WASHER MAYTAG n/a Clean washer cycle not operating due to no hot water. home hot water supply has a tee and washer valve was off turned on and tests good.
WASHER WHIRLPOOL WFW92HEFW0 Washer making a noise. Founded the draining hose loose and hitting the drum and making noise. Fixed and showed costumer now is working as design. (Xtra labor autho.# wk2ca00nl2 - Chris)
WASHER ROPER RTW4516FW2 was verified and found and found the air line of the level swich loose was installed correctly and all work ok
WASHER WHIRLPOOL WET4024HW0 Washer with err code e1. Founded the water level switch shorted.; ordrng 1 W10882407 (hose) and 1 W10869500 (switch)
FREEZER KITCHENAID KRMF706ESS01 "parts were replaced that were ordered all work well the light of the refrigerator, it was explained to the client that the frizzer line was found for defective light and that it can not be repaired, the client was explained that the service was a courtesy service from Kitcheaid and the equipment could not be replaced. refrigerator is cooling normal NOTE: they threw photos for documentation"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Unit was not dropping temp low enough to make ice. Replaced compressor per tech line. evacuated system and refilled with 5.5oz of 134a freon. advised customer unit will take up to 48 hours to get back to normal.
WASHER WHIRLPOOL WTW7500GC2 Installed new drain hose and tests good.
WASHER WHIRLPOOL WTW4616FW2 Unit had a faulty lid switch assembly. Replaced part and tested operation of unit. All checked ok.
WASHER WHIRLPOOL WTW7500GC2 Complaint is leaking. found drain hose with a huge crack leaking large amounts of water. order 1- W11035296.; ordrng 1 W11035296 (hose)
FREEZER KITCHENAID KRMF706ESS01 problem does not cool and the lights do not fully work everything off. It was verified and found that it had good voltage control boards were checked and defective parts were found ordered; ordrng 1 WPW10675033 (CNTRL-ELEC) and 1 W10804160 (CNTRL-ELEC) and 1 WPW10624574 (CNTRL-ELEC)
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Reservoir had a leak. Replaced part and tested operation of unit all checked ok.
WASHER WHIRLPOOL WTW4616FW2 Washer not working. Founded the lid latch broken. Order this part.; ordrng 1 W11307244 (latch)
WASHER WHIRLPOOL WTW5000DW2 "Washer don`t start. Run diagnostic and founded unit overload and unbalance. Recalibrate the board, tested and showed costumer now unit is working as design. Explained to her how to load the drum."
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "It was verified and found a line of water, pictures were taken and pieces were ordered. NOTE: it was not installed that they ordered because they found a water line heading ordered a piece; ordrng 1 W11269264 (RESERVOIR)"
REFRIGERATOR JENN-AIR JFC2089WEM9 unit has a clogged drain. Thawed ice out. Removed unit fron installation and cleared drain.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Freezer light don`t turn on. Founded the light switch shorted. Order this part.; ordrng 1 WP12466115SP (switch)
REFRIGERATOR SBS MAYTAG MSF25D4MDM02 "FCC*** Checked unit and found loose wire on icemaker. Re-connected wire. Tested unit in normal operation, unit now functioning and cycling properly. Told customer to allow 24 hours for bin to fill up. Authorization # mjl45jkfpl1."
REFRIGERATOR MAYTAG MFI2570FEZ06 he was installed parts that were ordered tested and all normal work.
RANGE - ELECTRIC MAYTAG MER6600FZ2 it was checked and the wrong temperature was found at the selected one. it was calibrated it was tested again and all normal work
REFRIGERATOR MAYTAG MFI2570FEZ06 Customer reported noise. Found defrost thermostat bad. Will return with parts for repair.; ordrng 1 WPW10276647 (motor-evap) and 1 W11043763 (cntrl)
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Called tech line # 7724477844 - Ed. After cople test we determinated unit is not cooling properly in the frezzer section and that1s why the ice maker isn`t cycling properly. Unit need a SSS.; ordrng 1 SSS and 1 SStech and 1 W10507884 (compressor) and 1 WP2188823 (evap.)
DRYER WHIRLPOOL WED4616FW0 Dryer safety. Costumer complain about a quimical smell. Run the dryer for 15 min. verify unit and is working as design.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 "refrig. frezzer with condensation. Founded the door not closing properly, causing the condensation. Cleaned and fixed the door reails and door gasket and showed costumer now is closing as design."
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Unit is in observation; schdld next appmnt for 3/26 TUE pm
DRYER MAYTAG n/a Dryer not working. Founded the console panel & thermostat shorted. Also founded the blower exhaust pipe desconected and unit full of lint inside. I fixed the pipe and cleaned the inside of the dryer. Replaced the console with the harness and thermostat and showed the costumer unit is working as design. (Part# w10916688 is gonna be cover under the 5 yrs. warranty)
WASHER WHIRLPOOL n/a "Replaced the motor, recalibrated the cntrl, tested and showed costumer unit works at design. (Part is under warranty)"
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Replaced the ice maker with the water valve and now is making ice as design.
DISHWASHER WHIRLPOOL n/a "D/W not drying. I run diagnostic, no err codes and heating element turning on. Founded the dispenser with out rinse. I explain costumer the importance obout it."
DISHWASHER KITCHENAID KDFE104DBL5 Replaced the pump and show costumer is working as design.
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Replaced fan and now unit is cooling as design.
DISHWASHER KITCHENAID KDFE104DBL5 Is not the correct part.; ordrng 1 W11085683 (pump)
REFRIGERATOR WHIRLPOOL WRS571CIDM02 Refrig. not cooling. Founded the evap. fan not working. Order this parts.; ordrng 1 WP2315549 (fan) and 1 W11035841 (cntrl elctr)
DISHWASHER KITCHENAID KDFE104DBL5 "Is a different issue, now the D/W not washing dishes. Founded the pump assy shorted. Order this part.; ordrng 1 WPW10605057 (pump)"
DISHWASHER KITCHENAID KDFE104DBL5 D/W stoping in middle of the cycle. Founded problems in the comunication between the cntr electr & cntrl panel. Replaced this parts and show costumer is working as design.
DRYER ROPER RGD4516FW0 "Dryer making noise. Founded a death rat inside the blower. Costumer removed, tested and show her is working as design."
DRYER MAYTAG n/a Dryer don`t start. Order this parts.; ordrng 1 W10875487 (cntrl elctr) and 1 w10916688 (console) and 1 wp8577274 (therm) and 1 279973 (cutoff) and 1 WP8557403 (therm) and 1 W10837344 (harness) and 1 W11189141 (switch)