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for Punta Gorda, FL
Walt - Punta Gorda, FL
Great. Tech knew exactly what to Ck. No time wasted. Washer should B ok
Kathy - Punta Gorda, FL
Eleanor D - Punta Gorda, FL
Service was terrific.
Joe is great!
Jacklyn - Punta Gorda, FL
This was my third service call on my Whirlpool appliances and Flamingo is great. I called on a Friday and they could have someone out on Monday. They call with a confirmation the day before and the technician calls before arriving. Joe is the most knowledgeable technician I have ever encountered. I would highly recommend them for any appliance issue.
Diane - Punta Gorda, FL
Joe is so knowledgeable and his customer care is excellent.
Ronald - Punta Gorda, FL
The Technician had the problem fixed in no time. He explained to me the way the manufacturer changed the amount of springs on the oven door.
Jean - Punta Gorda, FL
We had Joe out the other day, I have to say he went above and beyond to help out on our problem with the fridge.
Frank - Punta Gorda, FL
Joseph was very Informative Learned a lot
Dawn - Punta Gorda, FL
Tech was too busy telling us what was wrong with our kitchen to listen to our explanation of what was wrong. Tech was pretty self absorbed.
Amber - Punta Gorda, FL
On Thursday, Joe came to my house to asses an electrical problem that we have been having with our microwave. It is a Whirlpool, and is less than 2 years old and still under a builders warranty, as it was installed with the build of our home. He took apart the appliance in order to see the wiring behind the front panel. Upon doing this, he asked me if I had a bottle of oil that spilled from the cabinet above, down into the microwave. When I told him no, he proceeded to ask me “are you telling me the truth?” I reiterated with “again no, I haven’t opened that cabinet since we moved into the house almost 2 years ago.” He then asks me if I frequently fry food on the stove beneath the microwave, because apparently the entire inside of the microwave’s wiring area was completely covered in oil. He pulled out the filter underneath (which was hardly even dirty) and told me that I need to clean it more often, and that because I didn’t, this was the reason that my microwave was full of oil and was shocking us and often shorting out. First of all, I fry food with oil MAYBE twice a month. I use the microwave fan when I do, and it is never for a long period of time, as we are a family of 2 adults and a small child, so I don’t need to make a large amount of food. Second, I have lived in many homes in my life, some old and some brand new, and I have NEVER been shocked multiple times by my microwave, especially by one that is still to be considered new. At this point Joe tells me that you all “are not a cleaning company,” and the only way to fix the problem is to take the microwave apart, clean it out, and replace certain parts, therefore he was going to inform whirlpool that the appliance is irreparable. Being under warranty, I assumed that wouldn’t be an issue, and that it would just be replaced as a whole. Instead, Joe calls whirlpool, and tells them that the microwave is irreparable because I failed to clean the filter, which ultimately the cause of my microwave being ruined. When whirlpool called me 10 minutes later, they let me know that because Joe has reported this information back to them, and it states in the owners manual that one must clean the filter often, that they would not be honoring their end of the warranty. Here’s the thing, to me it sounds like your guy Joe is either lazy himself, or that your company as a whole is advising your employees to do the bare minimum to get paid and get by. Had he just REPAIRED the problem like he was sent out to do, and not basically told me that he “didn’t feel like doing it the hard way,” I would not be having to spend hundreds of dollars replacing an appliance that is still new and was hardly used. The man was here for barely 10 minutes, came to a quick conclusion, and left without even leaving behind a single piece of paper. He never once insinuated that there could be any sort of defect with the ventilation system, ran the appliance, pushed a single button, or checked the fan himself. Bottom line is that I’m extremely disappointed with the experience, and will absolutely never recommend that anyone use your company, as all you have done is waste my time and cost me a lot of money. Good day.
Douglas - Punta Gorda, FL
Jacklyn - Punta Gorda, FL
Joe is awesome! He knew what the problem with the ice and water dispenser in about 5 seconds. He didn’t have the part he needed to fix it, but told me what to do in the meantime. It was a Friday and he said he’d be back Monday with the part, and he was! Fixed it in 2 minutes. Excellent service!
Simone - Punta Gorda, FL
Clement - Punta Gorda, FL
Experience with Flamingo was extremely professional throughout the entire process of dealing with our defective oven/range. Gary, our technician was prompt & courteous while troubleshooting our problem and the manufacturer offered us a replacement unit due to the nature of the problems Gary diagnosed. We are extremely happy with Flamingo.
Timothy - Punta Gorda, FL
Good job guys
Quick service, pleasant tech
Donna - Punta Gorda, FL
Sharon - Punta Gorda, FL
Mary - Punta Gorda, FL
I have always received excellent service from Flamingo Appliance Service. I would definitely recommend them to others.
Rita - Punta Gorda, FL
Our technician was clean, friendly, knowledgeable and efficient.
Veda - Punta Gorda, FL
Technician was extremely efficient . Very tidy and respectful of the surroundings
Fantastic Service, great communication
Kevin - Punta Gorda, FL
The company was excellent with communication, even received confirmation call on 4th of July. Technician was extremely polite, efficient, and had a great demeanor. Best service experience we have had in quite some time.
Refrigerator compartment freezing
Nancy - Punta Gorda, FL
Service under warranty. Happy with response time
Joseph - Punta Gorda, FL
Barb - Punta Gorda, FL
Perry - Punta Gorda, FL
Caroline - Punta Gorda, FL
Quick, courtious service
Leslie - Punta Gorda, FL
Rafaelito Palazzolo did the job in a professional manner.
Perry - Punta Gorda, FL
Excellant @ professenal
MICROWAVE MAYTAG MMV4205FZ3 "Customer states that clock is setting itself to 24hr mode, forced unit to 12hr mode. Customer has a cracked turntable, Unit needs non-cracked turntable to function properly. Direct shipping part to customer.; ordrng 1 dsW10531726 (Turntable)"
DRYER WHIRLPOOL WED8620HW0 "inspected unit, found the motor is making the noise, replaced it and blower wheel, unit tested okay"
REFRIGERATOR WHIRLPOOL WRF736SDAM14 "Checked over heater and bi metal both checked ok , replaced main control and set unit to 8hr defrost"
REFRIGERATOR WHIRLPOOL WRS555SIHW00 "Customer states that unit is not properly cooling in fridge, installed new damper, ran unit, test and check okay."
RANGE WHIRLPOOL WFE525S0HS1 Inspecting unit found units storage drawer was not on tracks re installed drawer on tracks unit test ok
RANGE WHIRLPOOL WFE530C0ES0 "Inspecting unit found units LR burner is bad , Customer doesnt want to repair stove at current time"
REFRIGERATOR WHIRLPOOL WRS555SIHV00 "Inspecting unit found units not making ice found units fill tube heater is bad , needs new FZ door; ordrng 1 LW11026428 (FZ door BS)"
WASHER MAYTAG MVWX655DW1 "Inspecting unit found units inner basket is bad , and unit will need new tub and gear case replacement; ordrng 1 W10752719 (basket) and 1 W10902814 (washplate) and 1 W11035751 (gearcase) and 1 W11026785 (motor-drve)"
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Inspecting unit found units fill tube has a hole in it , and has leaked all over fridge and damaged cabinets and walls of kitchen.; ordrng 1 W11232485 (Fill tube) and 1 WPW10349187 (valve) and 1 W10882923 (icemaker) and 1 67006317 (tube-water)"
REFRIGERATOR WHIRLPOOL WRF736SDAM14 Inspecting unit found units got a defrost issue ordering new parts; ordrng 1 W10854027 (cntrl-elec) and 1 W11224591 (motor) and 1 WP12729128 (heater)
WASHER WHIRLPOOL MEDX655DW1 "Inspecting unit found units thermal cut off is bad , replaced this and cycling thermostate unit testing ok , advised to have vents cleaned as precaution; used 1 279816 (CUTOFF, THERMAL) from stock"
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 "Inspecting unit found units FZ door has a dent , replaced FZ door unit test ok"
WASHER MAYTAG MVWB855DC3 "Inspecting unit found units drain pump isnt working correctly and not always draining the water as it should , ordering new drain pump; ordrng 1 W10876600 (drain pump)"
WASHER MAYTAG MVWX655DW1 "Inspecting unit found units drain pump is on , canceled unit and unit came on as normal , suspect lid was left open and or something to large may have been being washed causing this issue"
DRYER WHIRLPOOL MEDC465HW0 "Inspecting unit Customer advised units shutting down , found voltage up and down while running , found breaker to dryer very warm to the touch and almost a sizzling noise , advised to have eletrical checked out"
WASHER WHIRLPOOL WTW4816FW2 Inspecting unit found units cold inlet valve restricted and also found floodsafe hoses installed advised to have these changed out as the cold water from house is very little
REFRIGERATOR WHIRLPOOL GZ25FSRXYY2 "Inspecting unit found units ice maker isnt working and water valve is leaking , replaced ice maker and water valve unit test ok"
WASHER AMANA NTW4516FW3 test unit .cust has loading issue.inst cust on loading washer
D/W KITCHENAID KDTM354ESS2 "Inspecting unit found units upper rails are failed and upper rack is rusting , replaced these parts unit test ok"
WASHER WHIRLPOOL WTW5000DW1 Installed new parts unit test ok
WASHER WHIRLPOOL MHW8000AW0 "Inspecting unit Customer advised me units leaking water , ran diag no error codes , ran test cycle no leaks seen at present time no signs of leakage from front bellow no leaks seen , advised Customer if issues continue to call back"
FREEZER MAYTAG MRT118FFFE01 "Inspecting unit found units not cooling correctly found units low / restricted , would need new comp and evap , called for approval and was declined"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Inspecting unit found units compressor not starting , found relauy start device is bad , replaced start device unit test ok; used 1 8201786 (RELAY) from stock"
COOKTOP KITCHENAID KCES956HBL00 Inspecting unit was sent out to take measurements for customer since WHP is replacing 20.5 deep 34 13/16 wide
DRYER MAYTAG MEDB765FW "Inspecting unit Customer advised me untis taking a lomng time to dry , advised to have vents cleaned as they do not know when it was done last"
RANGE WHIRLPOOL WFE505W0HS1 Installed new control unit test ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 "Inspecting unit found units fZ handle loose and found ice maker probably had a ice jam at some point as it is making ice now , tightened handle as well unit test ok"
BEVERAGE CENTER WHIRLPOOL RBUK204SEB00 "Inspecting unit found units door is hitting the molding at the bottom on the wall , pulled unit out some from cabinet to help prevent this , unit test ok but install is very tight in cabinet"
RANGE WHIRLPOOL WEG745H0FS0 "Inspecting unit found units not level , leveled unit and unit test ok , unit is now level"
WASHER WHIRLPOOL WTW5000DW1 Inspecting unit found units drive system is loose and needs to be completely rebuilt ordering new parts for return visit; ordrng 1 WPW10402178 (retainer) and 1 W10752719 (basket) and 1 W10752283 (washplate) and 1 W11035751 (gearcase) and 1 W10721967 (drive pulley) and 1 WPW10006384 (drive belt)
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Customer states that both doors are not flush, used permagum to shim out gasket on LH door, and that after recent repair attemp unit is still not sealing properly on the freezer door. Unit has a failure in glides, or door. Both sides are pulling in properly but gasket is bowed out in the middle.; ordrng 1 W11301143 (dor-fip) and 2 W11265130 (slide)s"
REFRIGERATOR WHIRLPOOL WRF550CDHZ01 "Inspecting unit found units FZ door not sealing correctly allowing unit to frost over , adjusted door and fixed seal issue unit test ok"
DRYER WHIRLPOOL WGD6620HW0 "Inspecting unit found units making some vibration noises while runnning , adjusted unit and loosen and tightened some screws to help prevennt this noise form happening while drying unit test ok"
DRYER WHIRLPOOL MEDP575GW0 "Inspecting unit found units not coming on , tested power power was ok , when pressing the start button the Line to Neutral would drop to 0 and then the other line to N would jump to 240vac advised Customer to have power repaired"
REFRIGERATOR MAYTAG MFI2570FEZ06 "Inspecting unit found units dispensor is very slow , found units hooked up to a RO system and the water pressure is little to non , advised to have this repaired"
DRYER AMANA n/a "Inspecting unit Customer advised me units taking a long time to dry , found units vent is restricted causing this issue advised to have vent cleaned , unit test ok"
REFRIGERATOR WHIRLPOOL n/a "Inspecting unit found units FZ door switch had frost on it , cleared this and light test ok , sealed cabnit to liner , and raised FZ door , no issues with heaters , they are both on 100% per diag mode and test ok"
DISHWASHER WHIRLPOOL n/a "Inspecting unit found units rinse aid was leaking , suspect this was from when and or how Customer fill rinse aid cup first as its not leaking currently"
REFRIGERATOR WHIRLPOOL n/a "Inspecting unit Customer advised me unit wasnt cooling correctly , units been unplugged prior to me coming , advised to leave unit plugged in and call us back if issues continue"
REFRIGERATOR WHIRLPOOL KRFC704FBS01 Installed new parts unit test ok