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for Punta Gorda, FL
Service personel was prompt and professional
Edward - Punta Gorda, FL
I would reccomend this firm with no hesitation
Robert - Punta Gorda, FL
It was very good. Excellent 😃 Joe was great at what he did😃
The Best Service Tech.
Jim - Punta Gorda, FL
Joe is knowledgeable about every aspect of every appliance. Professional, polite and a pleasure to deal with.
Todd - Punta Gorda, FL
Appliance was too old to do anything as far as repair. A break on the service call cost would have been appreciated. Tech was very friendly and knowledgeable.
Linda - Punta Gorda, FL
Excellent service and very professional.
John - Punta Gorda, FL
The guy repaired the dryer to my satisfaction.Note this dryer was broke when we got it Home depot refused to replace it. The dryer is a maytag, no more home Depot no more maytag!!!!This is why i stop buying from Home depot years ago.!!!!!
Susan - Punta Gorda, FL
He wouldn’t listen to any thing I had to say very rude
Cory is Excellent
Jackie - Punta Gorda, FL
Cory is very professional and personably. My issue was not resolved to my satisfaction, but it is a design flaw due to a safety issue apparently. Cory is always a pleasure to work with.
Diane - Punta Gorda, FL
Melita - Punta Gorda, FL
good service very professional
Sarah - Punta Gorda, FL
Deborah - Punta Gorda, FL
Pestered with reminders about appointment time which was very annoying
Michael - Punta Gorda, FL
Leo - Punta Gorda, FL
Warranty burner replacement
Ronald - Punta Gorda, FL
Howard - Punta Gorda, FL
Chris - Punta Gorda, FL
Marsha - Punta Gorda, FL
New Wine Cooler Finally Operational
Cynthia - Punta Gorda, FL
Joe was very patient and professional with the entire ordeal. My ratings of overall service and convenience apply to Whirlpool's mishandling of the situation. Joe did all he could with what he had to work with. Parts were not shipped so he had to make at least two unsuccessful trips to finally get unit operational. As it was a brand new unit that was inoperational for over a month, again, I hold only Whirlpool responsible for the inconveniences. Once he had the proper parts, Joe handled the repair quickly and professionally.
Sharon - Punta Gorda, FL
Joe did his best!
Cynthia - Punta Gorda, FL
The experience with the KitchenAid Wine Cooler has been unsatisfsctory, but not due in part to the attempted service received from Joe. We purchased a new unit which has never operated. Apparent as the unit was purchased but not installed immediately, due to delayed renovations, our warranty now does not allow for unit replacement until all parts have been replaced to determine it inoperable. And Joe arrived for a third time to find all required parts had not been delivered.
Robert - Punta Gorda, FL
Excellent work and efficient as well.
Good experience all around, great service technician.
Robert - Punta Gorda, FL
Fast service, professional system for booking the service call, good communication from the company and the service technician, and a quick fix to our problem. All around good experience.
Patricia - Punta Gorda, FL
Had HomeDepot warranty work done on a broken dryer handle.
Connie - Punta Gorda, FL
I think the tech was very honest and I thank him for that.
James - Punta Gorda, FL
Our technician patiently waited for us to arrive home due to traffic delays. Once in the house, he made the repairs quickly and professionally.
William - Punta Gorda, FL
Robert - Punta Gorda, FL
Prompt and professional service
REFRIGERATOR MAYTAG MFX2570AEW4 "Inspecting unit found units ice maker is bad , also found units fill tube is cracked and leaking water; ordrng 1 67006317 (Fill tube) and 1 WPW10349187 (Valve)"
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 Inspecting unit found units fill cup is frozen . cleared ice and cycled ice maker and unit test ok
MICROWAVE WHIRLPOOL WML75011HZ0 "Inspecting unit found units display isnt working , replaced display and unit test ok"
REFRIGERATOR WHIRLPOOL WRF555SDHB00 NEEDS DAMPER AND THERMISTOR; ordrng 1 WPW10196393 (DAMPER) and 1 W11043763 (CONTROL) and 1 W10316760 (THERMISTOR)
DRYER MAYTAG MEDB765FW0 Installed new parts unit test ok
ICE MAKER WHIRLPOOL KUIC18NNZS0 installed cutter.all ok
WASHER WHIRLPOOL n/a "Inspecting unit found units , in a pump out mode , found units lid had been opened for 10 or more mins , causing unit to go into a pump out mode, advised Customer of this and that if she wants to stop unit to pause"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new panel unit test ok
REFRIGERATOR WHIRLPOOL n/a gap in freezer gasket .repaired gasket.
DISHWASHER KITCHENAID KUDS35FXSS8 Installed new User interface unit testing ok parts covered 5 year
DRYER MAYTAG MEDB765FW0 Inspecting unit found units making a weird noise like the motor and or blower is stripped; ordrng 1 WPW10508324 (motor-drve) and 1 W10837240 (bracket) and 1 4392067 (dryer repair kit) and 1 WPW10349492 (wheel) and 1 W10888146 (housing)
REFRIGERATOR MAYTAG MRT118FFFH01 "Inspecting unit , Customer had some concerns regarding temps and ice getting sweaty , checked over temps found -1 in FZ and 37 in FF , went over that ice can get sweaty with the unit cycling on and off and when it goes threw a defrost cycle , unit test ok"
MICROWAVE WHIRLPOOL WMH32519CS1 "Inspecting unit found units not heating , replaced mag , cap , and diode , unit testing ok"
DRYER MAYTAG MEDX655DW1 "Inspecting unit found units not starting found units start switch fell in behind panel , removed this and re isntalled start switch unit test ok"
ICE MAKER KITCHENAID KUIC15PRXS2 Assisted tech 84
ICE MAKER KITCHENAID KUIC15PRXS2 "Inspecting unit ran diag found units getting a full frost pattern , but the water inlet on this seems to be very slow , will wanna replace water inlet valve and water level sensor SR 7724747682andrew KK8SB00XPL2; ordrng 1 WPW10340992 (harns-pump) and 1 2313702 (water pump) and 1 W10585391 (valve)"
REFRIGERATOR MAYTAG MFI2570FEW00 "Inspecting unit found units FF door gasket is ripped , and leaking air , replaced gasket unit testing ok"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "Inspecting unt found units water filter not fully seated in housing , , also found ice maker faulty , replaced ice maker unit test ok; used 1 W10882923 ("
REFRIGERATOR WHIRLPOOL WRF535SWHB00 "Inspecting unit found units FZ light not coming on , found humidty control was off causing moisture to build up and leak into fz , cleared this ice and units now testing ok"
WASHER MAYTAG MVWB765FW3 "Inspecting unit Customer advised me units making some noises while washing , ran diag no error codes, ran manual test mode added clothing to unit and ran fast adgitation; ordrng 1 W11134159 (Gearcase) and 1 W11195971 (Stator) and 1 W10754448 (Clutch) and 1 W10909670 (Nut) and 1 W11161960 (Adgitator)"
WASHER WHIRLPOOL WTW5000DW2 "Inspecting unit found units latch assembly is bad , replaced latch unit testing ok"
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "Inspecting unit found units on but not running , nothing coming on , reset power to unti and unit came on and began to cool , advised Customer to keep an eye on unit and if problems continue to call back"
DISHWASHER WHIRLPOOL WDT710PAHZ1 Installed new panel handle will not fit on new panel ordering another new panel; ordrng 1 W11116420 (panel)
WASHER WHIRLPOOL WFW70HEBW0 Inspecting unit found units control lock waas on turned this off and unit came on
DISHWASHER WHIRLPOOL WDT720PADM2 "Inspecting unit found units sump assembly is bad , replaced sump assembly unit test ok"
DISHWASHER KITCHENAID KDTE234GPS0 installed parts listed .unit test ok
DISHWASHER KITCHENAID KUDS35FXSS8 "Inspecting unit found units got power to unit but wont come on , unit will need new control and UI; ordrng 1 WPW10481125 (Panel control) and 1 W10479761 (Control)"
REFRIGERATOR KITCHENAID KRMF706ESS01 "inspecting unit Customer advised me units got a odor inside and was told by WHP to put newspaper inside unit , unit has normal condensation from opening and closing doors , unable to smell anything from unit , did find white plastic braided line for water supply , reccomended to have pex tube , as this can and will cause units water to have foul odor and taste per WHP unit test ok Adrian SR# 7724789101"
WASHER AMANA NTW4605EW1 "Inspecting unit foudn units lid strike was pushed up towards lid so it wouldnt go into the latch , re positioned this and unit test ok"
WASHER WHIRLPOOL WTW5000DW2 "Inspecting unit ran diag found error for motor fault , found motor is making a weird noise while running , screaching scrapping noise , ordering new motor and cap; ordrng 1 W11283592 (Motor) and 1 W11158831 (Cap) and 1 W11307244 (Latch)"
REFRIGERATOR KITCHENAID n/a "Inspecting unit Customer adivsed me units ice bucket isnt filling up all the way , ran diag no error codes , where the bail arm wil go to is where the ice is at in the bucket , unit test ok"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspecting unit , unit has a full bucket of ice , unit testing ok no ice maker error codes . unit test ok , Customer was running ice bucket empty while Company was in town and took some time for the ice bucket to replenish itselfs"
REFRIGERATOR KITCHENAID KSSO36FMX00 "Installed new parts unit test ok , did find units hooked into R/O system and pressure is very little , adivsed to have that checked and if issues continue to remove it"
WASHER AMANA NTW4605EW0 Inspecting unit found units got an error for lid lock error replaced lid lock calibrated unit test ok; used 1 W11307244 (
REFRIGERATOR WHIRLPOOL KRFC704FBS01 "Inspecting unit found units ice maker is leaking water, found units got an RO system installed inline to the unit causing little to no water pressure , removed filter and tested unit test ok , unit still not getting great pressure but isnt bad,"
DISHWASHER WHIRLPOOL WDF330PAHW2 "Inspecting unit Customer advised me units not drying , ran diag no error codes, ran test cycle heater tested ok , went over drying performance of unit with Customer"
WASHER MAYTAG MVWC565FW1 Installed new drain pump unit testing ok
WASHER WHIRLPOOL WTW5000DW2 "Inspecting unit found units just pumping out and not doing anything , ran diag all tested ok , calibrated unit and ran test cycle ,"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Inspecting unit Customer advised me units not making ice , ran diag no error codes, checked over unit all checked ok , advised on ice production of 48-72 hours to fill a ice bucket"
MICROWAVE WHIRLPOOL WMH73521CS5 "Inspecting unit found units interlocks are faulty , replaced both upper and lower unit test ok; used 1 W10872453 (WIRE HARNESS) from stock"