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for Powder Springs, GA
Knew exactly what was wrong
Erik - Powder Springs, GA
Murl - Powder Springs, GA
Technician did repair efficiently
Marla - Powder Springs, GA
Heather - Powder Springs, GA
Belinda - Powder Springs, GA
Melissa - Powder Springs, GA
Donny was excellent, very friendly, prompt and knowledgeable. I will recommend this company to my friends.
polite and courteous
Mcclendon - Powder Springs, GA
The service technicians were very knowledgable.
Mark - Powder Springs, GA
Belinda - Powder Springs, GA
GREAT SERVICE, REALLY SHOWED THAT HE WAS CONCERNED!
Bryan - Powder Springs, GA
GREAT SERVICE HE KNEW WHAT HE WAS DOING. VERY PROFESSIONAL
Susan - Powder Springs, GA
GREAT SERVICE, VERY PROFESSIONAL
Bryan - Powder Springs, GA
Latasha - Powder Springs, GA
It took 3 visits to have my dryer repaired. The most unorganized, unprepared serviceman ever! My husband and I took 2 days off from work to be home. The repairman lied twice about what time he would come back. We got emails at 8PM the night before with different times. I have advised my warranty company that I am canceling my service repair plan if this is the only available option in my area. I would rather spend money and find a company that respects my time and who can provide good customer service.
Mary - Powder Springs, GA
Elijah found the broken part, and luckily had one in stock. Returned 2 days later to replace.
Still Need Repair
Jewel - Powder Springs, GA
They were late but once he left the repair was made. However I'm having the same issue again. I'm gonna have to schedule another visit.
Professional Customer Service
Brett - Powder Springs, GA
Great tech, very personable
Torrey - Powder Springs, GA
The tech came in and immediately found problem and fixed it. He was great!
Carolyn - Powder Springs, GA
Donnie diagnosed our problem quickly on first visit and knew exactly what part needed to be ordered. He took care of the problem and was very professional, courteous and something unheard of, showed up when he said he would. He did a great job.
Great Service! Personable!
Jalana - Powder Springs, GA
Great service and very friendly technician
Kennedy - Powder Springs, GA
John - Powder Springs, GA
Two trips to fix problem is ridiculous two trip charges?
Steve - Powder Springs, GA
Don't know his name didn't tell me
Belinda - Powder Springs, GA
Very distant Said I fixed the oven didn't review what the issue was.
Brenda - Powder Springs, GA
Diagnose the problems came back the following week to fix the problems and call when he was running late which is very important to me.
Very Knowledgeable, Great Service
George - Powder Springs, GA
Amy - Powder Springs, GA
Excellent service was provided. The technician was friendly and thorough. He communicated well and so did everyone else. I was very impressed!
Franklin - Powder Springs, GA
Everything was good!
He did a very quick and good job, was on time and very nice
Patty - Powder Springs, GA
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 "WK28KANL2, CHECKED AND CONFRM UNIT IS HAVING RESTRICTION THAT IS WHY IS NOT COOLING ,"
MICROWAVE WHIRLPOOL WMH31017HZ0 checxked and confirm the therno fuse is bad replace from stock and unit working okay tested and passed.CALL N GET XTRA LABOUR WK9O800NL2; used 1 W10598693 (THRMST-FIX) from stock
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 CHECKED AND CONFIRM UNIT NOT ADVANCING ON ICE MAKER CALL TECH LINE CARRY OUT SOME TEST FOUND INTERFACE IS BAD.; ordrng 1 W11174483 (INTERFACE)
WASHER MAYTAG MVWB855DC3 installed gearcase . tested ok
REFRIGERATOR WHIRLPOOL GSS26C4XXW00 checked and confirm unit is having stock icemaker need another one.; ordrng 1 WPW10251076 (icemaker)
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 part installed unit working okay tested and passed
DRYER AMANA NED4655EW1 pat installed unit working tested amd passed
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 installed ice maker tested in forced harvest cycle tested satisfactory
MICROWAVE WHIRLPOOL MH8150XMB0 "OTR mw very loud, ne heat, needs grill and door frame also; schdld next appmnt for 5/20 MON !"
DISHWASHER WHIRLPOOL WDT730PAHZ0 checked and confirm springs pulled and needs adjustment repaired springs and unit closing okay.
WASHER MAYTAG MVWB855DC3 unit needs additional parts; ordrng 1 W10811956 (gearcase)
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 checked and conform unit is leaking from evap.; ordrng 1 W10309988 (compressor) and 1 WP2188823 (evap) and 1 sstech (ss tech)f
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 "FDBM ice maker not harvesting ice, keeps filling, ice bin solid ice needs ice maker and bin replaced; ordrng 1 W11185686 (ice-contnr) and 1 WPW10300024 (icemaker) and 1 W10884720 (harns-wire)"
N/A N/A WFW9200SQA12 checked and confirm that the reason unit not workig was bcos the water line is turn off line open and unit working okay tseted and passed.
RANGE MAYTAG MGT8775XS04 "cannot service Home Depot extended warranty. called claims, spoke with May she advised to either collect oow/service call or have Customer go through HD servicer. explained to Cx didnt collect service call"
REFRIGERATOR WHIRLPOOL WRS571CIHZ00 "SxS refrigerator not making ice ran diag harvest cycle, code 2-3 indicating faulty motor needs ice maker; ordrng 1 W10873791 (icemaker)"
DISHWASHER WHIRLPOOL WDF560SAFM2 CHECKED AND CONFIRM THE UNIT IS HAVING BAD SUMP REPLACED AND UNIT WORKING OKAY NOW.
DISHWASHER KITCHENAID KDTE234GPS0 part installed unit working okay tested and passed
DRYER MAYTAG MEDB835DC4 "iinstalledd cuut off, thermistor and ECB testeed w/load tested satisfactory"
DISHWASHER WHIRLPOOL WDF130PAHS0 "dishwasher leaving water in bottom of unit, ran diag no error codes. ran test cycle, tested satisfactory. could not duplicate conmplaint"
REFRIGERATOR WHIRLPOOL WRF989SDAM03 "FDBM refrigerator not making ice, put unit into diag E2 error code - motor not sending in home position replaced ice maker tested satisfactoryFCC"
DRYER AMANA NED4655EW1 checked and confirm the roller and idle pulley id bad.; ordrng 2 349241T (roller)s and 1 WP691366 (idle pully)
N/A N/A WFW9200SQA12 part installed unit working okay tested and passed
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 part installed unit working okay tested and passed
DRYER MAYTAG MEDB835DC4 part installed unit working okay tested and passed.
WASHER MAYTAG MVWB835DC4 checked and confirm the unit water valve is clog with debris that is why is not flowing okay.
COOKTOP - GAS WHIRLPOOL KGCU467VSS02 part ordered was not the right one; ordrng 1 W10833887 (eletrode) and 1 W10256046 (electrode) and 1 8286863 (electrode)
DISHWASHER KITCHENAID KDTE234GPS0 "7724741442,checked and confirm unit sump is a different type ordring for correct part.; ordrng 1 W11085683 (sump) and 1 W11305303 (cnl bd)"
WASHER WHIRLPOOL NO MODEL "checked and confirm unit is beyond repair and can only cause damage to us and unit is to old ,advise cx to replace unit cllted sf and"
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "WJZE100APL1,checked and confirm that the unit as a pulled wire from the wash motor that is why is not washing,wire replace and unit working okay tested and passed."
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 "7724731706,checked and confirm unit running but cx says the top shelve is freezing we have done everything that can cause it close all gags and holes yet cx still complaining she not satisfy that she still going to have the same issues as at time od visit unit working okay tested and passed."
N/A N/A WFW9200SQA12 "checked and confirm unit as bad drain pump,block wit dirty and paricles.; ordrng 1 WPW10730972 (drain pump)"
DISHWASHER WHIRLPOOL WDTA50SAHW part installed unit working okay tested and passed
WASHER WHIRLPOOL WTW4616FW2 part installed unit working okay tested and passed
RANGE KITCHENAID KSEG950ESS2 part installed unit working okay tested and passed
OVEN WHIRLPOOL WFG515S0ES1 part installed from tuck stock and unit working okay tseted and passed.; used 1 WPW10181986 (SENSOR) from stock
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 checked and calso confirm that the bottom pantry is not moving freely in the track; ordrng 1 W10904001 (holder)
DRYER MAYTAG MEDB835DC4 checxked and confirm unit need part ordring tstat and heating element.; ordrng 1 WP3387747 (heating element) and 1 WP8557403 (stat) and 1 280148 (cutoff)
COOKTOP - GAS WHIRLPOOL KGCU467VSS02 checked and confirm part ordered not needed; ordrng 1 WPW10145991 (electrode) and 1 WPW10160235 (electrode) and 1 WPW10250406 (electrode)
DRYER WHIRLPOOL WED5000DW2 part installed unit working okay tested and passed.