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for Pompano Beach, FL
Laura - Pompano Beach, FL
Very professional no no no o
Brian - Pompano Beach, FL
The guys were efficient and on time. Excellent service
Knar - Pompano Beach, FL
Patricia - Pompano Beach, FL
Al Davis was courteous and professional and very informative. I have no idea regarding pricing of service as I have not yet received billing info. Please change email address to email@example.com.
Great service from a nice young man. Answered all my questions
Gail - Pompano Beach, FL
Great Service, Personable Tech!
Donna - Pompano Beach, FL
This is the second time the Rep helped us with an appliance issue( one time a washing machine/ this service call was for a frig under warranty ). Both times the work was done well, with some preventative repair tips and troubleshooting freely offered. 😊👋
Lakeisha - Pompano Beach, FL
Karen - Pompano Beach, FL
Technician was friendly and knowledgeable.
Isabel - Pompano Beach, FL
He was very knowledgeable and efficient. Also very clean and left no mess. Super service great customer service skills.
Service was awesome.
Daniela - Pompano Beach, FL
He was awesome and I loved that he wore shoe booties
Joan - Pompano Beach, FL
Jeannette - Pompano Beach, FL
Penny - Pompano Beach, FL
Mukul - Pompano Beach, FL
Scott - Pompano Beach, FL
Responsive and trustworthy
Alistair - Pompano Beach, FL
Responsive, knowledgeable and excellent service from Al.
Marilyn - Pompano Beach, FL
He was very informative and helpful in solving my problem
Neatest guy! Knew his stuff!!
Lisa - Pompano Beach, FL
Hopefully I won't need this service again but I would call if I did
Competent and on time . Well mannered
Florence - Pompano Beach, FL
This is 3rd service call . Whirlpool needs to replace this lemon! Paid full purchase price! Disappointed in a brand new refrigerator to have these issues!
Susan - Pompano Beach, FL
Stanley - Pompano Beach, FL
Paul - Pompano Beach, FL
James - Pompano Beach, FL
Did job with ease...Enlightened m
Larry - Pompano Beach, FL
Al did a very good job of keeping me informed on what the problem was with the washer. He also took the Time to explain why he Could not repair the washer why he was here. I think he is an excellent example of a qualified and valuable employee.
Jacques - Pompano Beach, FL
Al very knowledgeable and friendly.
Bill ice maker
William - Pompano Beach, FL
Great Warranty Service
Kathi - Pompano Beach, FL
Technician was professional & knowledgeable and did a great job replacing the handle on my refrigerator.
Joan - Pompano Beach, FL
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "not sign due to COVID-19 protocol. Q1: No, Q2Customer reported unit had lost cooling. He had reset unit and it reached temps. Unit has control issue and HV board/ui needs to be replaced. Schedule upon parts arrival.; ordrng 1 W10843055 (cntrl-elec) and 1 W11387386 (ui) and 1 W10758049 (cntrl-elec)"
WASHER WHIRLPOOL WTW4816FW2 "Q 1-2 NO. No signature due to COVID. The unit is still under warranty, Customer called before the warranty expired. The washplate was not sitting properly on the gearcase. I removed the gearcase and agitator. I reinstalled and greased the gearcase. I reinstalled and tested everything. Unit is working good now. Auth#WTWS400NL2."
WINE CELLAR WHIRLPOOL WUW35X24DS02 "Q1:N, Q2:N. No signature due to Covid-19 protocol. Replaced PCB to correct issue of unit not cooling and giving alarm due to evaporater frozen over caused by compressor never turning off. Checked unit, wine cellar is now working fine."
REFRIGERATOR WHIRLPOOL WRT318FZDM05 replace bad gasket fan and sw and test unit ok 24 for unitm to cool good q1nq2n 'No Customer signature due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 replace bad cnrtl and thermistor and test unit ok qq1nq2n 'No Customer signature due to COVID-19 protocol.
REFRIGERATOR FD KITCHENAID KFIS29BBMS03 7729358691file# check temp fr 1 ref temp 34 at vent tech loine said change ice cnrtl; ordrng 1 W10646867 (vent) and 1 W10898445 (cnrtl) and 1 W10870822 (cnrtl)
WASHER WHIRLPOOL WTW5100HW0 "replace bad cam and actuator and test uit ok q1nq2n 'No Customer signature due to COVID-19 protocol.'; used 1 W10913953 (ACTUATOR), and 1 W10721967 (CAM) from stock"
ICE MACHINE JENN-AIR JIM159XYCX0 Q 1-2 NO. No signature due to COVID. The drain pump is staying stuck on and needs to be replaced.; ordrng 1 W10825875 (pump)
OVEN WHIRLPOOL KODE500ESS04 unit has damge base cant fix call techline spoke j.k and made report and took pic on s.d unit will get exchange by whrilpool sr. 7729269471 file 7728388822
DRYER-ELECTRIC WHIRLPOOL MGDC465HW0 see 49 notes
DRYER AMANA NED4655EW1 check u it and found blower wheel losse i rempove whell and reinstalled wheel and test unit ok q1nq2n No Customer signature due to COVID-19 protocol
WASHER MAYTAG MVWB765FW3 replace bad lacth and ran test mode and test unit ok q1nq2n No Customer signature due to COVID-19 protocol.
RANGE WHIRLPOOL WGE745C0FH01 check unit and need glass replace both door; ordrng 2 W11132120 (glass-door)s and 2 WP9757706 (glass-door)s
OVEN WHIRLPOOL IBS550DS03 remove and check unit and found unit has no 220 let customer to have outlet ckeck q1nq2n No Customer signature due to COVID-19 protocol.
OVEN JENN-AIR JJW3830DP02 Q 1-2 NO. No signature due to COVID. I calibrated and tested the oven. Unit is working good as designed.
RANGE-GAS JENN-AIR JGCP536WP01 Q 1-2 NO. No signature due to COVID. The unit was tested. All the burners are working as they should. The back right burner is the smallest and is going to have the smallest flames. The unit is working as designed. Unit is working good.
REFRIGERATOR WHIRLPOOL WRT312CZJZ00 Training 27; saved tckt
FREEZER WHIRLPOOL WZF34X16DW04 "not sign due to COVID-19 protocol. Q1: No, Q2Replaced thermistor, and control. found good frost pattern on evaporator. Advised customer 24-48 hours for unit to reach correct temperature."
REFRIGERATOR FD KITCHENAID KFIS29BBMS03 replace bad i/m and cmnrtl and test unit ok let customer know to wait 24 to get full bucket of ice q1nq2n 'No Customer signature due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 unit need damper replace; ordrng 1 W11317276 (damper) and 1 WPW10384183 (thermistor)
REFRIGERATOR WHIRLPOOL WRF555SDFZ11 Training 49
OVEN KITCHENAID KOSE507ESS05 check un it and found customer nopt getting 240 casueing unit not to heat let customer know must fix outlet to oven must have 220 q1nq2n No Customer signature due to COVID-19 protocol.
REFRIGERATOR FD KITCHENAID KFIS29BBMS03 need parts list; ordrng 1 WPW10589837 (cntrl-elec) and 1 WPW10764668 (ice maker) and 1 W10612142 (adapter)
REFRIGERATOR WHIRLPOOL WRS321SDHZ05 found unit wirh damper stuck close i fix damper and test unit ok q1nq2n No Customer signature due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 tech training -49
REFRIGERATOR WHIRLPOOL WRS325FDAM04 replace bad led light and test unit ok q1nq2n No Customer signature due to COVID-19 protocol.'; used 1 WPW10515057 (LIGHT) from stock
REFRIGERATOR WHIRLPOOL WRF989SDAM03 replace bad wire and clamps nd remove ice from evap let customer waait 24 fo uint to cool goof q1nqn 'No Customer signature due to COVID-19 protocol.
RANGE WHIRLPOOL WML75011HZ4 unit need parts list replace; ordrng 1 W11402082 (mag) and 1 W11256462 (diode) and 1 2man (2man) and 1 W11286014 (cnrtl)
RANGE WHIRLPOOL WFC150M0JW "Complaint that range stays on then shuts off. I found no error codes. All burners are working, bake and broil is working fine. Not seeing issues. No to q1,q2. No sign due to covid-19 protocol."
WASHER MAYTAG MVWB765FW3 "complaint that the error code on display. I found error codes f0e3= overloaded. f7e9-locked rotor, f0e5- off balance, f2e1-stuck key, I ran diagnostic test. Washer is working fine. I recommend customer to not overlaod basket and to loosely place garments into basket for for better washing performance. No to q1,q2. No sign due to covid-19 protocol."
DISHWASHER KITCHENAID KDTE204EPA1 "i replaced the pump/motor. washer is working fine. When I got to call I showed daughter that there was water leaking from under the sink from water system. Dishwasher is working fine. No to q1,q2. No sign due to covid-19 protocol.."
REFRIGERATOR FD KITCHENAID KFIS29BBMS03 unit need i/m and other part replace no ice; ordrng 1 WPW10554299 (heater) and 1 WPW10341329 (water valve assy) and 1 W11194438 (housing) and 1 WPW10764668 (ice maker)
OVEN MAYTAG MER8700DS1 "Complaint that the unit takes awhile to heat. Found a bad bake element. I will order bake element to correct issue. No to q1,q2. No to covid-19 protocol.; ordrng 1 W10779716 (elmnt-bake)"
WASHER MAYTAG MVWP576KW "GOT TO CALL, WASNT ABLE TO FIND PRODUCT. I CHECKED IN WAREHOUSE AND ON THE FLOOR. I WAS TOLD THAT THE PRODUCT WAS POSSIBLY SOLD ALREADY. NO TO Q1, Q2. NO SIGN DUE TO COVID-19 PROTOCOL."
REFRIGERATOR KITCHENAID KFIS29BBMS00 "COMPLAINT THAT REFRIGERATOR ISNT COOLING AT ALL. COMPRESSOR IS RUNNING, BUT NO FROST PATTERN ANYWHERE. WE WILL NEED TO CHECK UNIT THOROUGHLY TO MAKE SURE THERE ARENT ANY LEAKS DUE TO THE CORROSION OF COPPER OR SOMETHING INTERNALLY. WE WILL COLLECT 134.95 WHEN TECH GOES BACK OUT WITH MT ANDREW. NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROTOCOL.; ordrng 1 MTANDREW (MT ANDREW FOR TRAINING)"
WASHER WHIRLPOOL WTW5000DW3 "COMPLAINT THAT THE LID LATCH ISNT WORKING. I FOUND ERROR CODE F5E2- LID LOCK FAULT. I WILL ORDER LATCH, STRIKE AND CONTROL TO CORRECT ISSUE. I HAD A LATCH IN TRUCK STOCK, BUT IT WAS DAMAGED. DIE TO PART OOUT OF STOCK, AS SOON AS PART COMES IN, CUSTOMER WILL BE CONTACTED FOR APPOINTMENT. NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROTOCOL.; ordrng 1 W11307244 (LATCH) and 1 W10837741 (lid strike) and 1 W11417466 (CONTROL)"
WASHER AMANA NFW5800HW "complaint that the washer is working. I found no error codes. I ran no washer, washer is working fine. No to q1,q2. No sign due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRT311FZDW01 "COMPLAINT THAT MOISTURE IS INSIDE OF R/C . STIRLING @ WHILPOOL TECHLINE, REF NO # 7728859533 .WE DID A VIDEO CHAT SO THAT STIRLING COULD SEE THE SEAMS ON REFRIGERATOR CABINET. STIRLING SAID THAT THE GAPS ON RIGHT/LEFT SIDE IS MORE THAN 1/8'. HE WILL SEND INFO TO PEKS FOR REVIEW. IT CAN TAKE SEVERAL DAYS. CUSTOMER OR I WILL BE CONTACTED FOR FURTHER INFO. NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROTOCOL."
REFRIGERATOR JENN-AIR JB36NXFXRW01 "COMPLAINT THAT ICE MAKER STOPPED MAKING ICE. I WAS ABLE TO JUMP ICE MAKER WITH JUMPER. ICE MAKER DUMPED ICE AND WATER FILLED. ALLOW 24HRS FOR ICE TO PRODUCE. IF ANY ISSUES PLEASE CALL ME. NO TO Q1,Q2 . NO SIGN DUE TO COVID-19."
WASHER MAYTAG MHW3505FW1 "COMPLAINT THAT THE FRONT PANEL IS FLASHING NUMBERS ALL OVER THE DISPLAY. I TROED PUTTING WASHER INTO DIAGNOSTIC MODE. SHUTS DOWN IN THE MIDDLE OF ME TRYING TO CHECK DIAGNOSTIC. IM CALLING WHIRLPOOL TECHLINE TO GET CALL DOCUMENTED. PER BRYAN @ REF NO# 7728874948, I WAS TOLD THAT POSSIBLY HUMIDITY IS GETTING TO THE BOARDS CAUSING ISSUE. OR ALSO HE'S SEEN ISSUE WITH GFCI ON SAME OUTLET. I EVEN GOT AN EXTENSION CORD AND PLUGGED INTO ANOTHER OUTLET. I STILL WAS GETTING THE SAME PROBLEM. I WAS TOLD TO ORDER CONTROL PANEL AND CONTROL. I WILL GIVE CUSTOMER THE QUOTE. PARTS ARENT COVERED UNDER WARRANTY..NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROTOCOL. CUSTOMER WILL CALL THE OFFICE IF SHE WANTS TO MOVE FOWARD WITH REPAIR."