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for Plantation, FL
Well trained technician
Daniel - Plantation, FL
Ihsan - Plantation, FL
Mychelle - Plantation, FL
Great service very professional
Georgina - Plantation, FL
Francisco - Plantation, FL
It was always easy to deal with the technicians, they were in time and very professional
Andrew - Plantation, FL
On time, knowledgeable, professional staff, they are the best. Our tech Nate, is a star.
Awesome. So polite. Called ahead and I’m happy.
Yvonne Hanis - Plantation, FL
Sophia - Plantation, FL
The men did a great job! They were prompt & on time.
Would recommend this company
Michelle - Plantation, FL
Maytag /whirlpool sent this company to do warranty call. Nate was very professional and very nice . He took the time to explain some features also.
Professional and reliable
Keturah - Plantation, FL
Love the way you can book appts online and the professional service you receive from qualified techs.
Joan - Plantation, FL
Brighid - Plantation, FL
Showed up on time, diagnosed the problem and had it fixed quickly!
Ja-relle - Plantation, FL
Both men went above and beyond to make sure I was satisfied! Thank you so much, they are both deserving of a raise!!
Tony - Plantation, FL
Ja-relle - Plantation, FL
Both men who came out were excellent. Went above and beyond to help make sure I was satisfied! Give them both a raise!!
Sheila - Plantation, FL
Technician was knowledgeable and friendly. The only downfall was I was supposed to get an automated phone call with a window in which someone would be out. I did not get that phone call until TWO days AFTER the technician was out.
On time and fixed
Alan - Plantation, FL
David came On time and fixed my washing machine in just a few minutes.
Alex - Plantation, FL
Service tech did a good job was on time. Happy with service.
Service was prompt but ice maker isn’t working
Katina - Plantation, FL
Very disappointed with the result as the brand new ice maker isn’t working
Laura - Plantation, FL
Very knowledgeable and communicated well
The team was very nice and courteous, unfortunately my 6 month old refrigerator has several parts to be replaced and I am disappointed in the product
Marcy - Plantation, FL
Pina - Plantation, FL
MICROWAVE OVEN KITCHENAID KEMC308KSS01 "FCC,customer stated the unit is not reaching the right temperature, tested oven on bake 350 and 450 degrees, checked temperature with probes, unit had a 30-40 degrees difference, calibrated oven sensor 30 degrees more, checked temperature again,unit matching and reaching temperature properly, everything working ok, customer will use the unit during the weekend and will call back if the same problem continues."
WASHER WHIRLPOOL MVWB835DW0 part not sent.; schdld next appmnt for 12/7 FRI !
WASHER WHIRLPOOL WTW8200YW0 "found unit leaking from the softener dispenser, provided estimate to customer and discount on the parts, ok to proceed with repair.; ordrng 1 WPW10172146 (dispenser) and 1 WPW10136371 (bezel)"
ICE MACHINE KITCHENAID KUIX305ESS1 "FCC, unit is located in a business,customer stated that ice maker was not working, the unit was pulled out before, found drain tube broken on unit, part is not replacable, called tech line,s/w bruce, we cant order any parts to correct problem,advised customer to buy a new unit."
OVEN WHIRLPOOL WFE515S0ES1 The door hinge on the unit was broken. I replaced it and tested the door. The unit is working good now. Fcc
REFRIGERATOR WHIRLPOOL KSSC42QMS03 Ice was dispensing but would not come out of chute because ice door disengaged from arm. Reinstalled ice door and tested unit. Unit is now functioning as it should. All checked ok.
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "Upon arrival the unit was turned off. I inspected the unit and turned it back on. The unit started to work good. I made sure that the fans, compressor were working good. I tested the unit and the unit is working as it should. I adviced the Customer that if he has any other problems not to turn the unit off. FCC"
WASHER WHIRLPOOL WTW5000DW1 "customer stated that unit was not spinning properly, found conforters inside basket causing the unit to go off-balance and not allowing it to complete the cycles, went on diagnostics, unit not giving error codes, advised customer not to wash confroters on unit and not to overload it, unit working okay."
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 "FCC, found defective freezer door,called partner team for extra labor,AUTH#WHQJXHQML2, replaced part to correct problem,checked unit working ok."
DISHWASHER KITCHENAID KDTE334GPS0 Upon arrival I caled techline and spoke with Mike. I explained to him that the blue light on the door pannel was flasing at times. He adviced me that this would happen when the door is opened. I lifted the left side so the door can close a little better. I also made sure that the latch and strike are also good. I tested the unit and at the time it is working as it should. SR#7723584492.
DRYER MAYTAG MEDX655DW1 "FCC, customer stated that unit was making a noise,found stuck objects on blower, removed objects to correct problem,checked unit working okay."
VENT HOOD WHIRLPOOL WVW53UC6FS1 Unit had broken clip on right light. Replaced light and tested unit. Unit is functioning as it should and light is staying in place. All checked ok.
REFRIGERATOR KITCHENAID KRFF507ESS01 Removed remaining ice. Replaced harness and control. Positioned thermistor properly and securedd with ziptie. Unit began cooling. All checked ok.
RANGE - ELECTRIC WHIRLPOOL WEE745H0FS1 "The noise was coming from the fan. I adjusted the blower fan and tested the unit. I also adviced the Customer that the fan is going tostay on after the unit is off, so it can cool down. The unit is working good now. FCC"
DISHWASHER KITCHENAID KDTE204ESS3 "stained door panel.cosmetic issue ,customer need to call wpl and get an auth# FOR PANEL DOOR REPLACEMENT."
COOKTOP KITCHENAID MER8650FZ0 "replaced elay board ,checked ok"
REFRIGERATOR KITCHENAID KRFF507ESS01 Rc evap frozen over.; ordrng 1 W10843055 (cntrl-elec) and 1 W11033168 (harns-wire) and 1 WP67006908 (screw) and 1 WPW10501260 (cover-evap)
WASHER WHIRLPOOL MVWC565FW1 "Washer unplugged on arrival. Unit drained for about 8mins, Test on normal wash and spin cycle. Washer working at this time."
WASHER WHIRLPOOL MVWB835DW0 found shorted control.; ordrng 1 W11100602 (cntrl-elec) and 1 W10861510 (console)
REFRIGERATOR SBS MAYTAG MSF25D4MDM02 "i replaced parts, I have 1 of WPW10515057- light that Im returrning. All lights are working properly."
WASHER WHIRLPOOL NTW4516FW2 customer stated that unit is not spinning well. found shorted cap. replaced cap to correct problem.checked unit working okay.
REFRIGERATOR KITCHENAID KRMF706EBS01 "FCC, found door handles loosed, adjusted handles and unit temperature to correct problem,checked unit working ok."
MICROWAVE KITCHENAID KMHC319EBS3 "FCC, customer stated that unit was heating on/off, found defective microswitch and diode, replaced primary switch and diode to correct problem,checked unit heating and working ok,called partner team for extra labor,AUTH#KHKHC00ML2.; used 1 W10727360 (MICROSWITCH) from stock"
WASHER AMANA NTW4516FW1 The door latch on the unit was faulty. I replaced it and tested the unit. Unit is working good now. Use Auth#AHJOC00DPL1 to cover the repair. FCC; used 1 W10838613 (LATCH) from stock
WASHER WHIRLPOOL WTW4616FW2 "REPLACED CONTROL BOARD CHECK THE UNIT, RUN TEST AND WORKING PROPERLY"
COOKTOP KITCHENAID KSEG950ESS1 shorted control; ordrng 1 W11100515 (cntrl-elec)
REFRIGERATOR SBS MAYTAG MSF25D4MDM02 "COMPLAINT THAT LIGHTS ARE DIM, I WILL ORDER LIGHT CONTROLS TO CORRECT PROBLEM.; ordrng 1 WPW10515058 (TOP LIGHT FRIDGE) and 1 WPW10515057 (BACK LIGHT FRIDGE) and 1 WPW10515057 (TOP LIGHT FREEZER)"
RANGE SLIDE IN WHIRLPOOL GY397LXUS03 The ui pannel on the unit is shorted and no light come up. The Customer is going to think about the repair and calls us back if he wants to fix it.
DRYER MAYTAG MEDX655DW1 "The unit is not heating due to an open fuse. I replaced the therm fuse and tested the unit. The unit is working good. I also adviced the Customer to get the vent cleaned asap. FCC; used 1 279816 (CUTOFF, THERMAL) from stock"
DRYER WHIRLPOOL WED4815EW1 Replaced drum and tested unit. Unit is functioning as it should. All checked ok.
WASHER WHIRLPOOL WTW5000DW2 "FCC, found unit not draining due to stuck object on drain pump, removed object to correct problem,checked unit working ok."
WASHER MAYTAG MVWC565FW1 "FCC, CUSTOMER STATED THE UNIT IS NOT WORKING PROPERLY, went on diagnostics, unit completed test successfully,RECALIBRATED CONTROL BOARD, everything working ok.AUT# MHGIUHGDPL1"
WASHER WHIRLPOOL WTW4616FW2 "found shorted panel control, ordering parts; ordrng 1 W11170645 (panel control)"
DRYER WHIRLPOOL WED5000DW2 "FCC,found door not closing properly due to defective cam, replaced cam and strike to correct problem,checked unit working ok."
WASHER WHIRLPOOL WTW5000DW1 "FCC,found defective actuator,also capacitor, replaced actuator and capacitor to correct problem,went on diagnostics, unit completed the test okay, everything working fine.; used 1 W11158831 (CAPACITOR), and 1 W10913953 (ACTUATOR) from stock"
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "replaced cntrl elec, ok for jaime to cover the part test the unit and working properly."
DRYER WHIRLPOOL WED5000DW2 "FCC, found defective baffles, replaced baffles to correct problem,checked unit working ok"
WASHER MAYTAG MVWB880BW0 "FCC, FOUND DEFECTIVE PUMP, replaced, test the unit and working properly."
WASHER MAYTAG MVWX655DW1 "FCC, cusrtomer stated that unit was not getting enough water, found water valve screen clogged up, cleared hot/cold screens to correct problem, went on test cycle, unit not giving error codes,tested washer on bulky items cycle, it filling up properly and working ok,AUTH #MHFGUHFEPL1."
WASHER MAYTAG MVWX655DW0 customer cancelled. hes buying a new washer
REFRIGERATOR WHIRLPOOL WRF736SDAM13 "replaced damper control assy to correct problem,checked unit working ok,advised customer to wait 24 hours for the unit to reach temperature."
DRYER WHIRLPOOL WED8500DC3 "FCC, customer stated that unit wa taking longer to dry the clothes, found lint screen trap outside the house clogged up, advised customer to remove the net and to clean out the vent when possible to take care of the problem, unit is heating and working ok."
REFRIGERATOR KITCHENAID KSCS23FTSS01 Replaced door gasket and checked seal. Unit is now sealing properly. All checked ok.
REFRIGERATOR WHIRLPOOL GD5NVAXWA00 "The return air vent was clogged. I adviced the Customer that the vent was too packed and they also have the freezer door broken and hot air is coming in. I removed the ice and tested the vent, the air is flowing good now."
WASHER WHIRLPOOL WTW5000DW2 The Customer did not understan the unit and did not know how to use it. I explained all the cycles to her and also showed her how to load the unit. I adviced her to only use the HE detergent also.I tested the unit and it is working good. FCC
DRYER MAYTAG MEDB765FW0 "FCC, customer stated that unit wa staking too long to dry the clothes,also that door was not closing, found dryer vent kinked not allowing the heat to vent out properly,adjusted door cam and reconnected vent to correct problem,checked unit working ok."
REFRIGERATOR WHIRLPOOL WRT318FZDW02 ******seal stsyem repair*****found unit not cooling. unit did not have any freon. i replaced the the service drier to correct problem.checked unit working okay; used 1 WPW10143759 (DRIER (SERVICE)) from stock
WASHER MAYTAG MVWB765FW2 "FCC, found defective lid and hinges, replaced lid and hinges to correct problem,checked unit working ok."
WASHER MAYTAG MVWX655DW0 found noise coming from drive hub and washplate; ordrng 1 W10528947 (drive hub kit) and 1 W10902814 (washplate) and 1 w110335751 (gearcase)
REFRIGERATOR WHIRLPOOL WRS571CIDM00 "replaced filter housing ,checked unit ok"