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for Pinellas Park, FL
Becky - Pinellas Park, FL
Becky - Pinellas Park, FL
Professional, great service, knowledgeable
Amy - Pinellas Park, FL
Ramona - Pinellas Park, FL
Tom was VERY knowledgeable!
Jessica - Pinellas Park, FL
Tom was the best repairman I've ever had the pleasure to work with. As a woman, I'm used to being treated like I wouldn't understand how the appliance works but Tom was very informative and showed me what to watch for to keep the issue from reoccurring. He was on time, respectful and very helpful. I will definitely call Flamingo again if I need any repairs on any of my appliances.
Judy - Pinellas Park, FL
Prompt, professional service. friendly, courteous and knowledgeable.
Took time to research problem, level, explain how washer will act, loading, etc
Christine - Pinellas Park, FL
From the lady I talked to for service, to Joseph's service,m I was pleasantly surprised. Wow, people who cared! I had been through a nightmare with delivery and you have renewed my faith that some companies do care and go beyond!
Ramona - Pinellas Park, FL
Lucylene - Pinellas Park, FL
Excellent service and friendly
Irving - Pinellas Park, FL
Very professional. Excellent service!
Gail Monroe - Pinellas Park, FL
The tech seemed knowledgeable in his repair.He was very polite. However, I turned on a fanfor him to keep him cool and when he left I didn't notice that instead of turning it off bythe switch he unplugged EVERYTHING to include my freezer that had my food in it.. It probably was a mistake though I wish he would have double checked to see if he was unplugging multiple things. When my husband came home he noticed it and fortunately it wasn't disconnected long enough for the food to spoil. I am happy he got the washer working. It took 3 technician visits to straighten this out.. So all in all its been a month and spending $40 going to the laundromat then finally getting my washer going.So I rated my Overall experience with Flamingo as Below Average. My last tech was very polite.
Jack - Pinellas Park, FL
Gita - Pinellas Park, FL
Don’t even know what they are talking. Compressor was working and they said it doesn’t. They are not interested in repairing or may be they don’t know how to
Evelyn - Pinellas Park, FL
Zachary - Pinellas Park, FL
Technician was extremely knowledgeable and helpful.
Tricia - Pinellas Park, FL
Tom was pleasant & on time. He has been out several times due to Whirlpool issues and was delightful then too. Whirlpool confirmed w/Flamingo & myself that the products arrived for next day service call. Received a call next morning (when tech was supposed to arrive) saying product had arrived but not loaded on tech’s truck. My refrigerator had already been defrosting for 24 hrs. Very inconvenient for me, the customer. Not a happy whirlpool or flamingo customer!! This is why rating is what it is. We couldn’t reschedule for another week b/c of our travel. Excellent price, because we paid nothing (Whirlpool warranty). Also, water was leaking when opened/closed door after he replaced the insides. He was ready to leave and I asked him what it was from. Wasn’t until then that he took out both drip trays (I didn’t know there were two) and we collected the water. If that would have been left there, it likely would have become moldy. Seems like something they should automatically check. He needed a tool to remove second tray.
Daniel - Pinellas Park, FL
Tom is very honest and knowledgeable about his craft. He will only fix what needs to be fixed and will explain to you exactly why it needs to be fixed. I will use his services from this day forward with my appliances.
Cute and Fun!
Carolyn - Pinellas Park, FL
Our tech was WONDERFUL!! We learned tons from him and he even uncovered the light in the freezer for us! Who knew!
Tom - Pinellas Park, FL
William - Pinellas Park, FL
Problem was resolved, very satisfied customer
Tom - Pinellas Park, FL
Great quick service
Dominic - Pinellas Park, FL
Gary - Pinellas Park, FL
Linda - Pinellas Park, FL
Great service...,very quick repair and professional service!
Crystal - Pinellas Park, FL
Tom helped us out with information on contacting whirlpool to get parts paid for because the washer is somewhat new and we were successful in doing so! He was also very personable and efficient. Thanks Tom!
Kljucevic - Pinellas Park, FL
Professional and excellent service.
Arthur - Pinellas Park, FL
GREAT PERSONALITY - GREAT SERVICE
Lee - Pinellas Park, FL
WOULD USE THEM AGAIN.
DISHWASHER WHIRLPOOL WDT730PAHZ0 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is squealing when removing the rack to load dishes. Added some of the lubricant food grade silicone to the tracks.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. c/b rattling noise for right hand door when opening and closing door. Tightened the screw on the cabinet and placed putty everywhere to dampen sound. Unit is now operating properly. email@example.com
WASHER WHIRLPOOL WTW4815EW0 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. upon arrival cust states it sometimes makes a very loud noise. found that the shifter is not shifting all the time. will need a new shifter.(removed the old shorted shifter and installed a new one. Tested and it is now fully operational.
WASHER MAYTAG MVWX655DW1 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol.authorization # mr7x000apl1 The unit is not powering on. Removed the old failing pump and installed a new one from truck stock. Tested unit and unit is now fully operational.; used 1 W10876600 (truck stock) from stock
REFRIGERATOR WHIRLPOOL WRX735SDHZ03 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not allowing ice to dispense. Removed the shorted PAD and isntalled a new one. Tested unit and it is now fully operational.
WASHER WHIRLPOOL WTW4815EW0 Q1 n Q2 n. No signature due to covid 19 protocol. upon arrival cust states it sometimes makes a very loud noise. found that the shifter is not shifting all the time. will need a new shifter. gave cust estimate and they approved. order part.; ordrng 1 W10913953 (actuator)
MICROWAVE OTR WHIRLPOOL WMH32519FZ0 Q1=NO Q2=NO--Customer is sending copy of proof of purchase.Customer stated there is an extended warranty through the builder. Found that the interlocks were stuck open. Was able to fix the interlocks. Tested and unit is functioning as designed. Due to COVID-19 protocol did not get signature.
DISHWASHER WHIRLPOOL WDT730PAHZ0 "Q1=NO Q2=NO----WQV4AQVFPL1 ===Replaced the leaking seal, and both pads on the hinges. Tested unit to make sure no leaks. Unit is not leaking and functioning as designed. Due to COVID-19 protocol did not get signature."
RANGE WHIRLPOOL WFC150M0EW1 Q1=NO Q2=NO---WQV4800FPL1 found that the bake element is rubbing. Was able to tighten the mounting screws and bend the bracket. Let customer know they should let unit run at 450-500 degrees to break in liner. Unit is functioning as designed. Due to COVID-19 did not get signature.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 Q1=NO Q2=NO---WQV49QVFPL1 found the unit to squeek when opening the right door. Was able to adjust the level of the unit to get it to stop squeeking due to metal on metal. Adjusted and tested. Unit is functioning as designed. Due to COVID-19 did not get signature.
DRYER WHIRLPOOL WED6620HC1 Q1=NO Q2=NO---Replaced the seal on the vent housing. Also put some permagum under the housing. Ran to test and no more vibration. Unit is functioning as deisgned. Due toCOVID-19 did not get signature.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "unit will dispense water or ice, found inline filter under sink advising customer to replace ibnline filter before replacing fridge water valvesq1no q2 nono sign per covid19"
DRYER MAYTAG MEDX655DW1 "found unit making loud noises whule running found random screw in drum felt, removed - test goodq1 no q2 nono sig covid 19"
WASHER-TOP LOAD MAYTAG MVWB765FW3 SR#7727456486F2E1- UI stuck Unit leaking from the house water supply. One of the water lines shut off to the machine due to leaking. Machine tested fine needs to have two working water supply lines.Both lines were shut off upon arrival. Customer needs plumber.
REFRIGERATOR WHIRLPOOL WRS315SDHZ03 "found unit hooked up to hot water supply and not dispnesing water, removed filter and now dispensing slowly,madvised customet to have water supply changed over to cold supply and replace water filter aswell."
REFRIGERATOR WHIRLPOOL WRS322FDAW00 I dethawed the drain line on the fridge.
REFRIGERATOR WHIRLPOOL KRFC704FPS03 In diagnostics i tested all the thermisters between test 1 and 12. All the thermisters passed. Customer had a store bought thermometer which was not accurate. Fridge was 37 degrees and -2 in the fridge.
OVEN JENN-AIR JJW9627DDB Assisted tech 63 with repair of control.
OVEN JENN-AIR JJW9627DDB "installed new main control ran both ovens to 350F bake, both sections reached 350F properly and turned off when pressing cancel properly - tests good"
DRYER WHIRLPOOL WED9200SQ0 installed new air duct assembly - tests good
DRYER MAYTAG MEDC465HW0 SR#7726880542I did dryer vent test kit and the piece stayed on and did not fall off. Customer does not have enough suction. Dryer is restrcted.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "customer having a different issue then door replacement, unit is at 10 degrees on freezer, she found frost build up on food product and some items defrosting, unit is now cooling properly and freezing food with no frost build up on evap either appears door wasnt fully closed, advised customer about this"
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "customer having door pop open on freezer when closing fridge door, found unit heavily overloaded tech line joel advised this is completely normal operation and advised customer to make sure door is closedSR#7727301055"
DRYER WHIRLPOOL WED4815EW1 "unit taking multiple cycles to dry clothing, vent venting kinked causing an air flow restriction on vent, resecured vent hose and advised customer to potenially replace flex vent hose with rigid hose"
WASHER-TOP LOAD WHIRLPOOL MVWB765FC2 The control board will not do any functions other than fill inside diagnostics. Will need new control and lid lock. No more S codes. I gave estimate of repair.
DRYER WHIRLPOOL WED5000DW1 I replaced the dryer repair kit
LAUNDRY MAYTAG n/a "unit not spinning out clothing, ran diagnostics foundf8e1-no water detected netering tubf1e2-CCU errorran a rinse/drain/spin cycle after diagnstics and found unit filling agitating and spinning but abput to overflow enetering drain pipe on home"
WASHER WHIRLPOOL WTW5000DW0 I explianed to customer about balanced loads and settings on the machine. No error in diagnostics. Machine working as designed.
RANGE WHIRLPOOL WFE540H0ES0 found defective left rear burner replaced burner - tests good
HOME COOKING - E MAYTAG n/a "customer found after done baking at around 315AM unit beeping that unit has reached temp, found no errors on diagnostics and found both bake/broil working properly, creating estimate for bwg to approve repair; saved tckt"
WASHER-TOP LOAD WHIRLPOOL MVWB865GW0 "installled new control/console and latch, ran calibration and drained tub, ran noral cycle and unit now powering on and washing/draining/filling properly, - tests good; used 1 W10921682 ("
REFRIGERATOR WHIRLPOOL WRF560SMY01 I found the drain line is frozen inside the cabinet. I told customer to dethaw fridge for 2 days so drain line dethaws. Customer said she doesnt like fridge since she bought it and is going to buy new.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 SR#7727149395Per whirlpool appliance needs to be in an AC controled envirement- Customer has no airconditioning and tons of contruction going on inside the home. Customer needs to have fridge in an AC controlled envirement. Customer disagrees with tech and whirlpool on having unit in AC controlled envirement.
WASHER WHIRLPOOL WTW4850HW1 Found to be off level pretty bad. Releveled the unit. Also instructed customer how to properly load the unit. No error coded. Recalbrated the unit. Unit is functioning as designed.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "found mullion not closing properly after replacmeent of mullion apears to be defective door itself, ordering door ship to customer; ordrng 1 W10919616 (left door) and 1 W11025614 (mullion)"
DRYER WHIRLPOOL WED9200SQ0 "air duct rusting and leaving residue on clothing , create estimate, customer going to hold off on repair for now and will call us if they want t proceed forward with repair"
OVEN WHIRLPOOL WOD51EC0AS04 "installed new ui and main control, ran 350F bake on both ovens found no issues reaching 350F in both sections and turning off properly when pressing cancel - tests goodTPS advised"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "installed new mullion, unit opening and clsing proper now - tests good"
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "mullon not closing propeely will need to replace, ordering; ordrng 1 W11025614 (mullion grey)"
OVEN WHIRLPOOL WEG745H0FS0 "found unit reading 320F on bake after 15 minutes, calibrated oven to higher temp to rwach 350F and resecured center burner now all burners working properly"