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for Pinellas Park, FL
Gita - Pinellas Park, FL
Don’t even know what they are talking. Compressor was working and they said it doesn’t. They are not interested in repairing or may be they don’t know how to
Evelyn - Pinellas Park, FL
Zachary - Pinellas Park, FL
Technician was extremely knowledgeable and helpful.
Tricia - Pinellas Park, FL
Tom was pleasant & on time. He has been out several times due to Whirlpool issues and was delightful then too. Whirlpool confirmed w/Flamingo & myself that the products arrived for next day service call. Received a call next morning (when tech was supposed to arrive) saying product had arrived but not loaded on tech’s truck. My refrigerator had already been defrosting for 24 hrs. Very inconvenient for me, the customer. Not a happy whirlpool or flamingo customer!! This is why rating is what it is. We couldn’t reschedule for another week b/c of our travel. Excellent price, because we paid nothing (Whirlpool warranty). Also, water was leaking when opened/closed door after he replaced the insides. He was ready to leave and I asked him what it was from. Wasn’t until then that he took out both drip trays (I didn’t know there were two) and we collected the water. If that would have been left there, it likely would have become moldy. Seems like something they should automatically check. He needed a tool to remove second tray.
Daniel - Pinellas Park, FL
Tom is very honest and knowledgeable about his craft. He will only fix what needs to be fixed and will explain to you exactly why it needs to be fixed. I will use his services from this day forward with my appliances.
Cute and Fun!
Carolyn - Pinellas Park, FL
Our tech was WONDERFUL!! We learned tons from him and he even uncovered the light in the freezer for us! Who knew!
Tom - Pinellas Park, FL
William - Pinellas Park, FL
Problem was resolved, very satisfied customer
Tom - Pinellas Park, FL
Great quick service
Dominic - Pinellas Park, FL
Gary - Pinellas Park, FL
Linda - Pinellas Park, FL
Great service...,very quick repair and professional service!
Crystal - Pinellas Park, FL
Tom helped us out with information on contacting whirlpool to get parts paid for because the washer is somewhat new and we were successful in doing so! He was also very personable and efficient. Thanks Tom!
Kljucevic - Pinellas Park, FL
Professional and excellent service.
Arthur - Pinellas Park, FL
GREAT PERSONALITY - GREAT SERVICE
Lee - Pinellas Park, FL
WOULD USE THEM AGAIN.
Had great professional service!
Michelle - Pinellas Park, FL
Called before coming, wore shoe covers before entering the house, was very professional, explained about my appliances and was through.
Gary - Pinellas Park, FL
Very Very Good
Gary - Pinellas Park, FL
If I HAD A BUSINESS i would want him for a employee
Russel - Pinellas Park, FL
Took 3 calls to complete. Not necessarily the fault of the tech but most likely the process the tech has to follow, Appears the company has procedures in place that will not allow the tech to perform full analysis on first visit. The root cause was a wiper arm that was never installed at the manufacturing sight. Had the tech been able to remove top cover on the washer, the job could have been completed within minutes on the first visit. Ultimately, saving money on not havining to purchase needless replacement parts and follow up visits,
All good.very nice expierence.very professional
Joseph - Pinellas Park, FL
Brianna - Pinellas Park, FL
Tech was extremely knowledgeable and professional, arrived promptly and diagnosed the issue quickly as well. We have a house full of Kitchenaid products that I will definitely look to use your service specifically this tech for any future needs.
Adele - Pinellas Park, FL
Tom was very knowledgeable and fixed the problem with the refrigerator.
Scot - Pinellas Park, FL
Tech was on time and fixed my issue quickly.
Diane - Pinellas Park, FL
The technician was very kind and knowledgeable
DISHWASHER WHIRLPOOL WDT750SAHZ0 "found glass in drain pump and not draining, replaced drain pump, now draining with no leaks - tests good"
REFRIGERATOR WHIRLPOOL WRF560SEYM04 Found defrost drain frozen cleared and test unit tests - good.
DISHWASHER KITCHENAID KDTE104ESS3 Found unit to have a defective inlet valve and motor need to order and replace.; ordrng 1 WPW10605057 (sump) and 1 W11175771 (valve)
WASHER MAYTAG MVWC565FW0 "installed new drain pump and cap and motor, ran calibration and test cycle advising customer to correct/lower drain pipe - tests good"
WASHER MAYTAG MVWC565FW0 "unit not spinning out clothing, ra diagnosticsf7e7-motor faultf0e2-overf9e1-drain faultordering parts needed per errors and advising customer to cut down drain pipe very long; ordrng 1 W10876600 (drain pump) and 1 W11026785 (motor) and 1 W11395618 (cap)"
REFRIGERATOR KITCHENAID KSSC48FKS02 Crystal Ref# 7725724701Needs a full system rebuild. Several parts are nla advised customer and called warrenty. Spoke to crystal she verifiesd and advised they will be contacting customer within 72 hours.
DISHWASHER WHIRLPOOL WDT750SAHZ0 "unit not draining water and no response on control either, will need to replace both pump and potenially control, creating part order est for BWG to approve; saved tckt , states that autho needed"
DRYER MAYTAG MEDB835DC4 Replaced defective motor and cracked blower and test unitt ests - good.
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Replaced defective damper and test unit tests - good.
WASHER WHIRLPOOL WTW5000DW1 Replaced defective drain and test unit tests - good.
WASHER WHIRLPOOL WTW4816FW2 Replaced defective fill valve and test unit tests - good with no leaks present.
REFRIGERATOR WHIRLPOOL KRMF706EBS01 "Replaced the pantry drawer with ui, replaced ui, Mullin rail, and pivit block. Tested and unit is functioning as designed."
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Joel ref#7725671313Found unit to have a defective and noisy damper need to order and repalce. Called t/l and spoke to Jeol and documented issue.; ordrng 1 WPW10594330 (control)
WASHER WHIRLPOOL WTW5000DW1 Found unit to have a defective drain pump need to order and replacce.; ordrng 1 W10876600 (drain pump)
DRYER WHIRLPOOL WED4815EW1 Found unit to have a defective push to start need to order and replace.; ordrng 1 WPW10117655 (relay-pts)
REFRIGERATOR WHIRLPOOL WRB119WFBW01 Replaced main pcb programed and replaced defective freezer harness as well test unit tests - good.
REFRIGERATOR WHIRLPOOL WRB119WFBW00 Found unit to have a defective control short defrosting need to order and replace.; ordrng 1 W11260592 (harness) and 1 WPW10503278 (control)
DRYER MAYTAG MEDB835DC4 "Found unit to have a defective blower, housing and motor need to order and replace.; ordrng 1 W11126010 (motor) and 1 WP697772 (blower) and 1 W11246350 (housing)"
DRYER MAYTAG MEDC300BW0 installed new heater box - tests good
DRYER MAYTAG MEDC300BW0 "bulkhead has a burr across where heating element is and is tearing all the customers clohting from what he states, ordeirng; ordrng 1 WP8541818 (box)"
REFRIGERATOR WHIRLPOOL WRS321SDHZ01 Found unit to be failing in step 3 diagnostics indicating open thermal fuse need to order and replace.; ordrng 1 W11366397 (Harness)
DRYER MAYTAG MEDX655DW1 Replaced defective heater and test unit tests - good.
WASHER WHIRLPOOL WTW4955HW0 installed new control/latch assembly and ran calibration/auto cycle - tests good
REFRIGERATOR KITCHENAID KRMF706EBS01 Replaced damaged bracket and test unit tests - good.
DRYER MAYTAG MEDX655DW1 "Found unit to have a shorted heater need to order and replace.; ordrng 1 279838 (element,heater)"
REFRIGERATOR WHIRLPOOL KRMF706EBS01 New issue for unit is still indicative of control failure all thermostats are working parts that are on order on previous ticket from Tech 78 are the correct parts to fix the unit just need to proceed with that ticket
WASHER WHIRLPOOL WTW4955HW0 "customer find unit shut down towards end of cycle and clothing soaking wet and 1/4 tub full of water, found no errors on diagnostics, ran calibration and normal cycle afterwards an unit running properly - tests good"
WASHER WHIRLPOOL WFW6620HW0 "customer finding unit going out of balanced intermittently and taking too long to start cycle, ran normal cycle and unit took about 2-3 minutes to start which is normal, then unit will fill and right after drain pump turns on briefly then recirculation pump begins runningtech line joel advised that time frame for this unit is normal and unit will fill with minimal water, if unit wont enter diagnostics turn sound feature off or disconnect speaker from controlSR#7725267452"
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "Defrosted evaporator, replaced harness, tested ok."
RANGE MAYTAG MER6600FZ1 Replaced damaged harness and control and test unit tets - good.
REFRIGERATOR KITCHENAID KRMF706EBS01 "installed new shaft,auger and chute, unit now dispensing ice properly - tests good"
REFRIGERATOR KITCHENAID KRMF706EBS01 "unit now making ice properly, found aug motor locked up and will not operate, making icemkaer/heater/valave for return just in case but ordering auger/shaft; ordrng 1 W11188517 (chute) and 1 W10822606 (motor auger) and 1 WPW10347114 (shaft)"
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 "installed new damper and thermistor, diffuser working properly, unit not entering defrost in freezer, ordering bimetal harness aswell; ordrng 1 W10911770 (harness)"
REFRIGERATOR WHIRLPOOL ASI2575GRS01 Replaced comressor and filter drier. Pulled unit to a negative vacuum and held. Charged unit with 5.5oz r134a and test unut tests - good.
REFRIGERATOR WHIRLPOOL WRS315SDHZ01 I found freezer to be -5 degrees and the refrigeratoer was about 50 degrees. Needs new damper/thermister/control; ordrng 1 W11216945 (diffuser) and 1 WPW10384183 (thermister) and 1 W11203924 (control)
RANGE - ELECTRIC WHIRLPOOL WFE505W0HW0 I found the house has a new electrical box which is loose and hard to get electrical cord into. I think there might be an issue with the power box. The oven is workign fine once i got the cord into the electrical box.
REFRIGERATOR MAYTAG MFI2570FEZ06 Martha at trade partner updated ref#7725176740Found unit to have a very slight leak at cap tube and filter drier joint replaced filter drier and test unit tests - good.; used 1 W10143759 (
RANGE MAYTAG MER6600FZ1 Robert ref#7725059245Unit still erroring after replace ment called t/l and was advised all tests are good but to reorder and replace main pcb and main harness. Also was told to order only from plainfield warehouse.; schdld next appmnt for 6/17 MON !
COOKTOP AMANA AER6303MFS1 "found burners not working and partial display on control, found unit coompletely covered in oraches, advised customer warranty does not cover this and he will need to have a licnesed pest control tech to treat unit and provide paperwork stating so before we can move forward with any repairs"
WASHER WHIRLPOOL WTW7500GW0 Found unit operating normally advised custoemr of how new units operate and proper loading systems.