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for Pembroke Park, FL
Cooktop needed to be replaced
Lori - Pembroke Park, FL
Great work & customer service from Tech at Flamingo Appliance Services
Guest Service was great
Brandon - Pembroke Park, FL
Thaddeus did a wonderful job in replacing my refrigerator door and I could not thank him enough.
REFRIGERATOR SBS WHIRLPOOL WRS315SDHM00 The ff door was not level causing the door not to close properly. I had to adjust the door and level it out. I tested the door and cleaned the ss for the Customer. The unit is workig good now. FCC
MICROWAVE WHIRLPOOL WMH32519HZ1 The wrong color pannel was ordered.; ordrng 1 W11184551 (PANL-CNTRL)
REFRIGERATOR SBS WHIRLPOOL WRS315SDHM00 "I replaced the refrigerator door. Door looks great. The freezer door part LW11025559 has the wrong wire connections. I spoke to Debbie, she will manually order a new door with the correct harness. Also door needs to be picked up by our carrier, I will call the office to see when carrier can pick doors up.; T-emld tckt"
MICROWAVE WHIRLPOOL WMH32519HZ1 control has scratches.; ordrng 1 W11184553 (panel)
MICROWAVE WHIRLPOOL WMH32519HZ2 I brought the unit down and replaced the faulty wrap. I reinstalled evrything and tested the unit. The mw is still a bit out. I explained to the Customer that the cabinets are not straight on the right side. She will speak with the contruction mang and explained to him what is going on. I called for extra labor. Auth# WHGAQ00DL2
RANGE WHIRLPOOL WFE975H0HZ0 "FCC, found defective glasstop,replaced cooktop, check the unit and working properly.authorization # wh96000epl1."
DISHWASHER MAYTAG MDB8959SAS1 Dishwasher upper rack position with large utensils inside does not allow the door to close if utensils fall towards the front half of the rack. Instructed mr on proper use and design of unit. Dishwasher working at this time.
STOVE - ELEC JENN-AIR JES9800AAW "REPLACED CONTROL PANEL, UNIT STILL DOING THE SAME, IT HAS ALSO A DEFECTIVE CONTROL BOARD, NOT ABLE TO GET CONTROL BOARD, PART NOT LONGER AVAILABLE,
STOVE - ELEC JENN-AIR JES9800AAW "customer stated that oven was beeping constantly and that unit was displaying f1-8 error code, found defective keypad, provided estimate to customer and discount on the part, ok to proceed with repair.; ordrng 1 WP74005748 (control panel)"
MICROWAVE OVEN KITCHENAID KOCE500ESS06 Oven vent system working as designed. Per customer lower drawer handle has gotten hot enough where it can be unbearable to touch. Factory informed base of unit should sit 1"1/2 above any drawer or door. Customer has 1"3/4 clearance. Ms did use oven for salmon and veggies prior to service call. Informed ms long periods of cooking time will cause this to happen. Per tech line the surrrounding cabinets should never be affected by the exhaust heat. File# 7723336510 Refered ms to customer assistance. 1866-333-4591
MICROWAVE OVEN KITCHENAID KOCE500ESS06 The Customer adviced me that the unit was getting too hot at the bottom. I tested the unit and the fan is working as it should. I explained to the Customer that the cooling fan is pointed to the bottom so the unit can cool off. I explained to her that the unit is designed that way. Unit is working as it shoud.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 customer complaint the refrigerator it not in leaver check and lever the refrigerator and now it lioke desing /FCC/
DRYER WHIRLPOOL WED5000DW2 "The unit was not drying the clothing all the way. I found that the therm was turning off too fast, causing the problem. I installed the therm kit with the new fuse. I tested the unit and it is working good now. FCC; used 1 279816 (CUTOFF, THERMAL) from stock"
DISHWASHER WHIRLPOOL WDF540PADM3 I replaced the faulty pannel. I tested the unit and it is working good . FCC
REFRIGERATOR WHIRLPOOL WRS315SDHM01 Leveled fridge. Both doors align at this time.