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Local Reviews
for Palm City, FL
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Paul - Palm City, FL
Excellent service.
Excellent service. Technician went out of his way to explain the codes and issues with my ice maker
Peter - Palm City, FL
Joshua was polite and gave a detail report on actions he was taking to resolve my ice maker issue. I was totally impressed when he had the part on his truck to replace the motor. Responded to my follow up call on questions about the machine making ice.
Well done!
Dan - Palm City, FL
My technician was on time, polite and very knowledgeable. Very rare today.
Great, Friendly Service
CM2000 - Palm City, FL
Technician was prompt, very friendly and took care of the problem.
Excellent
Felice - Palm City, FL
Jason is great!
Tom - Palm City, FL
Jason did a wonderful job and is always courteous and answers my questions. I felt the price was very high for the job.
Great job on service call
Mark - Palm City, FL
The technician, Joshua was very professional. He called to tell me he was on his way. Was very careful to wear mask and booties and clean his hands well due to COVID 19. He diagnosed the issue with air leak in freezer and resealed the cabinet. Hopefully it will fix the issue of icing up. Flamingo did a great job.
Andrew is Awesome
Mark - Palm City, FL
Extremely professional and polite. Will welcome him back anytime
Great
Joseph - Palm City, FL
Fridge noise when cycles on that was not present for first 60 days.
Marc - Palm City, FL
Joshua showed up timely, was professional and well groomed. Listened while problem was explained. Took some time to take a look and dx issue. Spent some time opening back and repairing what he believed problem was. Care was taken by him throughout his time spent. Problem appeared to have been resolved as he explained screws on the compressor had been loose, causing it to vibrate and hence noise increase when on. Lets hope screws don't back out again. Repaired under warranty. Thank you
Great Service
Sheila - Palm City, FL
Efrain Torres did an outstanding job. He was quick and efficient and very courteous. Should I ever need service in the future I would consider myself lucky if he was dispatched to my home.
Best service guy ever!
Sarah - Palm City, FL
Andrew is amazing! He is always easy to get in touch with and provides amazing service! I recommend him to everyone!
Ice Maker
Stevensue - Palm City, FL
As long as the ice maker keeps working, we are thrilled with your work.
Mark
Mark - Palm City, FL
Andrew is a pleasure to work with. Goes above and beyond to get to the bottom of a problem. Excellent customer service skills.
Everything was great. I now love my washer/ dryer
Carol Janwich - Palm City, FL
Andrew was the best technician I have ever had. Washer works like a charm. Thank you
Excellent Product Knowledge
Robin - Palm City, FL
Efrain was very knowledgeable about my Jenn-Air appliances. He diagnosed the problem with my dishwasher quickly and made the repair. He also shared hints to help my dishwasher perform better. I hope I get Efrain if I have issues in the future. I am confident he can fix them!
Joshua
Melissa - Palm City, FL
Joshua was very thorough and he went over and above making sure my oven was fixed properly. What I was most appreciative for, was he was proactive! Over the phone, Joshua listened the issues I was having asked a lot of detailed questions then order parts that needed to be installed and reschedule my visit. This allowed me to only have to take one day off of work to have the repairs completed. He had to take my oven out of the wall and apart. He was quick and very gentle with all the parts laying them neatly on mats in my kitchen. Thank you for your service!
Fantastic Tech and very laser focused to finding solutions
Don - Palm City, FL
He was one of the best technicians to service my appliances ever.
Excellent
John - Palm City, FL
Great service!
Kristen - Palm City, FL
He seemed to address the problem and was very friendly.
Excellent service
Deborah - Palm City, FL
Andrew
Mark - Palm City, FL
Very personable and professional!
Excellent service
Germaine - Palm City, FL
Friendly and professional.
Terrific Service!!!! Highly Recommend!!
Julie - Palm City, FL
Joshua Kincaid was incredibly efficient and professional, showing up on time and communicating from start to finish. Our ice maker is working perfectly now! I highly recommend Joshua Kincaid as a very reputable & a highly qualified service technician!! Julie Martin
José
Jose - Palm City, FL
Noisiest refrigerator that I have ever had
Rose - Palm City, FL
The service was fine. However, the refrigerator that I bought is just noisy and I hate it and am looking for another one that is quiet.
Knowledgeable, caring technician
Kathy - Palm City, FL
Have interfaced with Andrew on several occasions. Always pleasant, efficient and customer-focused.
Great service
Doris - Palm City, FL
Efrain was so helpful and so professional!
Joshua K.
RANGE WHIRLPOOL KFDC506JSS00 "Q1: No, Q2: No. Checked unit and found defective orifices and holders, not a callback. No signature due to Covid-19 protocol.; ordrng 1 W11502161 (Conversion kit) and 1 W11384765 (Holder) and 1 W11334712 (Holder) and 1 W11384767 (Holder) and 1 W11384766 (Holder) and 1 W11384764 (Holder) and 1 W11378584 (Holder)"
Andrew D.
DRYER WHIRLPOOL LER4634PQ0 q1-2..no... unit has defective motor that is shutting off on overload and needs replacement. Customer declined estimate for repair.
Joshua K.
DRYER WHIRLPOOL WED8000DW3 "Q1: No, Q2: No. Checked unit and found dryer needs maintenance repair kit. No signature due to Covid-19 protocol.; ordrng 1 4392067 (Repair kit)"
Joshua K.
WASHER WHIRLPOOL WTW8040DW0 "Q1: No, Q2: No. Checked unit and found defective water valve house housing leaking and faulty inlet thermistor. Unit needs new housing.; ordrng 1 W11173597 (Housing)"
Andrew D.
DISHWASHER WHIRLPOOL WDT975SAHZ0 q1-2..no....dishwasher is not draining water. used shop vac to drain water. pulled apart the drain pump and removed debris stuck in the impellor. Check operations and unit test ok... no signature due to covid 19 protocall.....
Andrew D.
WASHER AMANA NTW4605EW0 q1-2..no.... replaced defective suspension rods due to bad dampers. Check operations and unit test ok.... No signature due to coivd 19 protocall....
Efrain T.
DISHWASHER KITCHENAID KDFE104HPS0 "fcc**** ran unit thru dianostic. did not have any error code. advised customer to use rinse aid and run hot water at tap before running unit. Q1:N, Q2:N' No Customer signature due to COVID-19 protocol."
Andrew D.
REFRIGERATOR WHIRLPOOL WRS555SIHZ03 q1-2..no..Customer has concern with her ice being wet and frosted. Found gap on the interior liner of the freezer section and I sealed the liner with r.t.v silicone to fill in the gaps that possible causes room temperature air to enter the unit. Removed the ice bucket and cleaned out ice debris underneath the ice bucket and adjusted the flapper on the dispenser door. Check operations and temperatures. all test ok...no signature due to covid 19 protocall...any other concern. i will leave my card for contact
Joshua K.
REFRIGERATOR KITCHENAID KRMF706ESS01 "Q1: No, Q2: No. FCC*** Checked unit and found defective icemaker motor not turning. Replaced icemaker and tested unit, now functioning properly. Told customer to allow 24 hours for bin to fill. No signature due to Covid-19 protocol.; used 1 W11294907 (Icemaker) from stock"
Andrew D.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 q1-2..no...Replaced defective drawer and holder support. Check operations and unit test ok.... No signature due to covid 19 protocall...
Andrew D.
DISHWASHER WHIRLPOOL WDF331PAHS0 q1-2..no.... repalced defective door panel due to the frame not staying attached to the panel and seperating. Check operations and unit test ok... no signature due to covid 19 protocall....
Andrew D.
REFRIGERATOR WHIRLPOOL WRS321SDHZ00 q1-2..no....Removed and repaired the air diffuser assembly. Flushed out water line for the filter housing and the water dispenser. ice bucket and having direct shipped to the customer. no signature due to covid 19 protocall....
Andrew D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ "q1-2..no..replaced defective front cover, icemaker and inlet valve. check operations and unit test ok.. no signature due to covid 19 protocall...."
Andrew D.
FREEZER KITCHENAID KRFC400ESS01 q1-2..no.... Removed the freezer door and defrosted the door track assembly and steamed off the rear wall cover. removed ice buildup from the light switch and tested. all test ok... No signature due to covid 19 protocall....
Andrew D.
REFRIGERATOR WHIRLPOOL WRS315SDHM04 q1-2..no... remove ice bucket and cleaned out debris and insulation from the arm. instruct customer on operations of her dispenser and about her water resovour water temperatures. all test ok... no signature due to covid 19 protocall....
Joshua K.
WASHER WHIRLPOOL WFW9351YW00 "Q1: No, Q2: No. Checked unit and found water leaking inbetween inner door and bellow. Door hinge is discontinued, can only replaced bellow to make better seal, told customer is not guaranteed. Customer will call back if they want repair done. No signature due to Covid-19 protocol."
Andrew D.
WASHER MAYTAG MVWB855DC3 1-2..no... replaced defective inlet valve with bad sensor. check operaitons and unit test ok... no signature due to covid 19 protocall...
Joshua K.
WASHER MAYTAG MVWB835DW5 "Q1: No, Q2: No. FCC*** Checked unit and found no error codes, unit functioning properly in normal operation and service test mode. Calibrated unit for optimal water fill during regular use. No signature due to Covid-19 protocol."
Andrew D.
ICE MAKER KITCHENAID KUIX505ESS1 q1-no;q2-no......ordering inlet valve; ordrng 1 W10897719 (valve)
Andrew D.
REFRIGERATOR JENN-AIR JS48PPDUDB20 q1-no;q2-no......Removed dispenser motor auguer arm and repaired the bracket and the track. Check operations and unit test ok.... No signature due to covid 19 protocall.....
Andrew D.
OVEN KITCHENAID KOCE500ESS06 q1-no.q2-no... techline sterling.... wpw10128850 rivit.....7728760531..... ordering parts...; ordrng 1 W11449277 (harness) and 2 8205656 (screw)s and 1 WP8205683 (holder) and 1 423107570871 (spring)
Andrew D.
OVEN KITCHENAID KSEG700ESS2 q1-no;q2-no... replaced defective door hinges and checked the receivers. set temperature to 375 and check for cycleing. unit is heating correctly and the cycles are fine. unit is reaching temperature. All test ok... No signature due to covid 19 protocall....
Andrew D.
DRYER WHIRLPOOL MEDX655DW1 q1-no;q2-no... replaced defective heat element due to broken coil. check operations and unit test ok... no signature due to coivd 19 protocall; used 1 279838 (ELEMENT) from stock
Andrew D.
BEVERAGE CENTER WHIRLPOOL KBCS24RSSS04 q1-no.q2-no....ordering thermosat; ordrng 1 W11211930 (thermostat)
Andrew D.
DISHWASHER MAYTAG MDB8959SFZ4 q1-no;q2-no.. removed rack support and replaced defective track assembly. check operations and unit test ok... no signature due to covid 19 protocall....
Andrew D.
REFRIGERATOR JENN-AIR JFFCC27EFS03 freezer door not closing properly. adjusted the door track and cleaned off ice buildup between the door. tightened loose screw to the inner door panel and check operations. all test ok... no signature due to covid 19 protocall....
Andrew D.
OVEN KITCHENAID KSEG700ESS2 q1-no;q2-no.....replaced defective door trim and oven gasket. Check operations and unit test ok.... no signature due to covid 19 prootcall
Andrew D.
REFRIGERATOR KITCHENAID KRFC302ESS00 "q1-no;q2-no.....full sealed system repair. replaced defective compressor, drier filter, discharge tube and evaporator. check operaitons. recharged after vacuming out the system. all test ok... no signature due to coivd 19 protocall...."
Andrew D.
WASHER WHIRLPOOL WTW5000DW2 q1-no;q2-no.....gearcase replacement. repalced defective gearcase due to leak on the seal. check operations and unit test ok.... no signature due to covid 19 protocall....
Andrew D.
OVEN KITCHENAID KSEG700ESS2 q1-no;q2-pno.....ordering trim and gasket; ordrng 1 WPW10162385 (gasket) and 1 W11025120 (trim)
Andrew D.
WASHER WHIRLPOOL WTW6120HW0 q1-no;q2-no....techline.. bruce...7728385909.....contact tecline for assistance. detergent concentration was turned up too high and very little was entering the load. adjusted levels and ran cycle and component test. check operations and unit test ok.... no signature due to covid 19 protocall....
Andrew D.
REFRIGERATOR JENN-AIR JFFCC72EHL01 q1-no;q2-no......icemaker is not fully installed and the fill line is not aiming into the icemaker causing it to leak. adjusted the icemaker and tested. all test ok... no signature due to covid 19 protocall....
Andrew D.
REFRIGERATOR KITCHENAID KRFC302ESS00 ordering parts. will need 3cc on return; ordrng 1 WPW10317014 (evaporator) and 1 W10507884 (compressor) and 1 WPW10233569 (tube)
Andrew D.
DRYER WHIRLPOOL CED9150GW1 q1-no;q2-no..... replaced defective control and transformer. check operations and unit test ok....no signature due to covid 19 protocall...
Andrew D.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 q1-no;q2-no....... adjusted cover underneath condenser coil and added dampers to soften the vibration noise. Called techline to document and checked each component. All test ok... No signature due to covid 19 protocall.........7728142033
Andrew D.
MICROWAVE WHIRLPOOL KOCE500ESS06 removed unit from location and replared defective door hinge an dspring on the microwave door. reinstalled and check operations. all test ok.... no signature due to covid 19 proroall.....kqrb5qrnl2
Andrew D.
DRYER WHIRLPOOL CED9150GW1 ordering control and transformer; ordrng 1 WPW10131839 (transformer) and 1 WPW10166305 (control)
Andrew D.
REFRIGERATOR WHIRLPOOL WRS315SDHM04 q1-no;q2-no.....removed rear panel and repaired the condenser fan motor blades and housing. centered the blades and check operations and unit test ok...... no signature due to covid 19 protocall......
Andrew D.
OVEN KITCHENAID KEMC307KSS05 q1-no;q2-no....Unit has main control assembly that has burned out due to the power loss in the home. When power was reapplied to the home the oven does not turn on. Main control is no longer available. No signature due to covid 19 protocall.........
Andrew D.
DRYER AMANA NED4655EW1 q1-no-q2-no.. customer has concerns about long dry times. checked temperatures and cycles and they are good. instruct customer that she needs to have dryer vent cleaned out in home. Found air blowing back in the filter housing and poor air flow. check operations and unit test ok..... no signature due to covid 19 protocall...