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Local Reviews
for Palm City, FL
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Joseph - Palm City, FL
Fridge noise when cycles on that was not present for first 60 days.
Marc - Palm City, FL
Joshua showed up timely, was professional and well groomed. Listened while problem was explained. Took some time to take a look and dx issue. Spent some time opening back and repairing what he believed problem was. Care was taken by him throughout his time spent. Problem appeared to have been resolved as he explained screws on the compressor had been loose, causing it to vibrate and hence noise increase when on. Lets hope screws don't back out again. Repaired under warranty. Thank you
Great Service
Sheila - Palm City, FL
Efrain Torres did an outstanding job. He was quick and efficient and very courteous. Should I ever need service in the future I would consider myself lucky if he was dispatched to my home.
Best service guy ever!
Sarah - Palm City, FL
Andrew is amazing! He is always easy to get in touch with and provides amazing service! I recommend him to everyone!
Ice Maker
Stevensue - Palm City, FL
As long as the ice maker keeps working, we are thrilled with your work.
Mark
Mark - Palm City, FL
Andrew is a pleasure to work with. Goes above and beyond to get to the bottom of a problem. Excellent customer service skills.
Everything was great. I now love my washer/ dryer
Carol Janwich - Palm City, FL
Andrew was the best technician I have ever had. Washer works like a charm. Thank you
Excellent Product Knowledge
Robin - Palm City, FL
Efrain was very knowledgeable about my Jenn-Air appliances. He diagnosed the problem with my dishwasher quickly and made the repair. He also shared hints to help my dishwasher perform better. I hope I get Efrain if I have issues in the future. I am confident he can fix them!
Joshua
Melissa - Palm City, FL
Joshua was very thorough and he went over and above making sure my oven was fixed properly. What I was most appreciative for, was he was proactive! Over the phone, Joshua listened the issues I was having asked a lot of detailed questions then order parts that needed to be installed and reschedule my visit. This allowed me to only have to take one day off of work to have the repairs completed. He had to take my oven out of the wall and apart. He was quick and very gentle with all the parts laying them neatly on mats in my kitchen. Thank you for your service!
Fantastic Tech and very laser focused to finding solutions
Don - Palm City, FL
He was one of the best technicians to service my appliances ever.
Excellent
John - Palm City, FL
Great service!
Kristen - Palm City, FL
He seemed to address the problem and was very friendly.
Excellent service
Deborah - Palm City, FL
Andrew
Mark - Palm City, FL
Very personable and professional!
Excellent service
Germaine - Palm City, FL
Friendly and professional.
Terrific Service!!!! Highly Recommend!!
Julie - Palm City, FL
Joshua Kincaid was incredibly efficient and professional, showing up on time and communicating from start to finish. Our ice maker is working perfectly now! I highly recommend Joshua Kincaid as a very reputable & a highly qualified service technician!! Julie Martin
José
Jose - Palm City, FL
Noisiest refrigerator that I have ever had
Rose - Palm City, FL
The service was fine. However, the refrigerator that I bought is just noisy and I hate it and am looking for another one that is quiet.
Knowledgeable, caring technician
Kathy - Palm City, FL
Have interfaced with Andrew on several occasions. Always pleasant, efficient and customer-focused.
Great service
Doris - Palm City, FL
Efrain was so helpful and so professional!
Very Friendly & Professional
Germaine - Palm City, FL
Cecelia
Cecelia - Palm City, FL
Great service! Josh was very polite and found the issue within 5 minutes!
Timely and great service
Jennifer - Palm City, FL
Wonderful service. Warranty covered the service, which was great.
Donna - Palm City, FL
The technician was professional, friendly, and did a good job!
Great Service
Barbara - Palm City, FL
Good Communication and job well done
Excellent service
Nick - Palm City, FL
Friendly and professional.
Ron
Ron - Palm City, FL
Great job. In and out.
Very professional service person. Would recommend your Co.
Philip - Palm City, FL
Joshua K.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 "Called techline and spoke with Dave, SR# 7727452646. Found icemaker was not cycling properly because unit needed hard reboot. Found different issue with excessive frost build up in freezer. Unit needs new adapter.; ordrng 1 W10864519 (Adapter)"
Joshua K.
DRYER WHIRLPOOL WED7590FW1 "Replaced control and user interface. Tested unit, unit is functioning properly at this time."
Joshua K.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "FCC*** Q1: No, Q2: No, Q3: NO. Unit displays P.O. intermittently. Called techline and spoke with Rich, SR# 7727453096. Found pantry User interface not working. Rich informed me that faulty ui can cause P.O. to appear. Rich advised me to leave ui unplugged and if P.O. does not return unit would need new ui or can just leave ui unplugged and unit will run properly still. Customer will call back if problem persists."
Joshua K.
DRYER WHIRLPOOL MEDX655DW1 FCC** Checked unit and found defective heater. Unit needs new heater. Replaced heater and tested unit. Unit is now heating and functioning properly.; used 1 279838 (Heater) from stock
Efrain T.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 Q1:N Q2:N.... Unit had a faulty water valve. Replaced valve and tested operation of valve all checked ok...
Andrew D.
REFRIGERATOR WHIRLPOOL KRSC503ESS00 ordering freezer door due to the wire harness being cut from the lower kick panel and no power to the icemaker; ordrng 1 lw10728959 (door)
Joshua K.
DRYER WHIRLPOOL WED7590FW1 Checked unit and found user interface is intermittently unresponsive. Unit needs new user interface and control.; ordrng 1 W10875486 (Control) and 1 W10919209 (Panel)
Joshua K.
RANGE WHIRLPOOL WFE366LVS0 "Checked unit and found terminal block melted. Called safety and spoke with Taylor, SR# 7727362177, reported issue and using authorization # wpanqpawl1. Unit needs new terminal block.; ordrng 1 WPW10245259 (Terminal)"
Joshua K.
RANGE WHIRLPOOL WFE366LVS0 Replaced terminal and tested unit. Unit is functioning properly.
Efrain T.
DISHWASHER KITCHENAID KDTE334GPS0 Found nut to float loose and was the cause of leak. I tighten nut and tested operation. All checked ok.
Andrew D.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 repaired light module harness. check operations and unit test ok
Andrew D.
DRYER MAYTAG MEDB765FW0 ordering parts; ordrng 1 WP3387747 (heat) and 1 WP3391914 (stat) and 1 279973 (fuse) and 1 W10909685 (thertmal) and 1 WP8577274 (fuse)
Efrain T.
REFRIGERATOR WHIRLPOOL KRMF706ESS01 FCC*** Unit had a faulty icemaker. Replaced part and advised customer to give unit 24 hours to get back to normal.; used 1 W11294907 (icemaker) from stock
Joshua K.
WASHER WHIRLPOOL WFW7590FW0 "FCC*** Checked unit and found clogged drain pump. Unclogged drain pump. Tested unit, unit functioning properly."
Joshua K.
WASHER MAYTAG MVWB835DW4 "Checked unit and found pressure hose was disconnected. Did not have pressure hose attached properly from previous repair. Re connected hose, tested and calibrated unit. Unit is now functioning properly."
Joshua K.
WASHER MAYTAG MVWB835DW4 Replaced defective water valve and control. Unit is functioning properly.
Joshua K.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Checked unit and found freezer frosting up again. Called techline and spoke with Dave, SR# 7727229503. Dave advised me unit is currently in exchange process and do no repair unit. Dave informed me to have customer call whirlpool customer care, 1(866) 698-2538 to check on status of exchange."
Joshua K.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 FCC*** Checked unit and found loose condenser fan motor. Tightened screws on condenser fan motor bracket. Unit now vibrating anymore. Unit is functioning properly.
Andrew D.
MICROWAVE OTR KITCHENAID KMLS311HSS1 tightened loose control panel and tightened the hinge assembly. check operations and unit test ok
Andrew D.
DISHWASHER MAYTAG MDB4949SHZ0 replaced defective dispenser assembly. check operations and all test ok; used 1 W10861000 (DISPENSER) from stock
Joshua K.
WASHER MAYTAG MVWB835DW4 Checked unit and found defective water valve and control. Unit needs new valve and control.; ordrng 1 W11170706 (Control) and 1 W11172234 (Housing)
Joshua K.
ICE MAKER KITCHENAID KUIC18PNTS0 "Replaced pump and sensor. Tested unit, unit now functioning properly. Told customer to allow 24 hours for bin to fill."
Joshua K.
ICE MAKER KITCHENAID KUIC18PNTS0 Checked unit and found bad pump and fill sensor. Unit needs new pump and fill sensor.; ordrng 1 WPW10548509 (Sensor) and 1 WP2313628 (Pump)
Joshua K.
DISHWASHER KITCHENAID KDTE104DSS1 "Checked unit and found water leaking from pump assembly. Unit needs new pump&motor. Replaced pump and motor. Tested unit, not leaking anymore and functioning properly."
Joshua K.
REFRIGERATOR WHIRLPOOL WRT311FZDW00 "Checked unit and found freezer frosting up again. Called techline and spoke with Rich, SR# 7727240628. Rich advised me to seal around back of freezer line where fill tube coming through, electrical connector and copper tubing. Sealed with perma gum. Unit is functioning properly."
Joshua K.
WASHER MAYTAG MVWC565FW2 Checked unit and found error code f032 (oversuds). Cleared error code and tested unit. Unit is functioning properly. Called techline and spoke with T.J. SR# 7727229252. T.J. advised me too much detergent and or fabric softner can leave residue during rinse cycle. Advised customer to use no more than recommended amount of HE degergent and or fabrib softner. Calibrated unit.
Joshua K.
REFRIGERATOR WHIRLPOOL WRF540CWHW00 "FCC*** Checked unit and found freezer door not sealing properly. Found tracks not aligned properly. Re alinged tracks. Door now sealing properly. Unit is functioning properly. Customer called whirlpool and spoke with Holly, Holly confirmed date of purchase, 04/01/2019."
Joshua K.
REFRIGERATOR WHIRLPOOL WRS586FLDM00 Replaced resevoir and diffuser. Tested unit in normal operation. Unit is functioning properly.
Efrain T.
WASHER WHIRLPOOL MHW4300DW0 2nd man on job
Joshua K.
WASHER WHIRLPOOL MHW4300DW0 Replaced control board. Tested unit in normal operation. Unit is functioning properly.
Joshua K.
ICE MAKER KITCHENAID KUIC18NNXS1 Checked unit and found unit not draining. Tried to clear drain and could not. Pulled unit out and found external drain hose is completely kinked. Could not unkink line. Told customer they will need plumber or handyman to replaced drain tubing. Unit is functioning properly.
Joshua K.
DRYER WHIRLPOOL WED4815EW1 FCC** Checked unit and found unit is functioning and cycling properly but vent is clogged up and needs cleaning. Customer will call professional for dryer vent cleaning.
Andrew D.
DISHWASHER KITCHENAID KDTE234GPS0 replaced defective heater coil with burned out element. check operations and unit test ok
Joshua K.
DISHWASHER MAYTAG MDB8979SFZ2 "FCC** Checked unit and found upper rach slides were broken. Replaced both left hand side and right hand side slides. Tested unit in normal operation, unit is functioning properly.; used 1 W11259785 (Track), and 1 W11259786 (Track) from stock"
Efrain T.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 fill line to icemaker had a crack. repaired line and tested operation all checked ok.; used 1 WP2198677 (CONNECTOR) from stock
Andrew D.
COOKTOP KITCHENAID KCED600GBL00 ordering top panel; ordrng 1 W11051484 (top panel)
Joshua K.
ICE MAKER KITCHENAID KUIC18NNXS1 Replaced defective water valve. Tested unit in normal operation. Unit is now functioning properly. Told customer to allow 24 hours for bin to fill.
Andrew D.
REFRIGERATOR WHIRLPOOL KRFC300ESS01 New issue with unit...... Replaced defective icemaker assembly from truck stock. Check operations and unit test ok; used 1 W10884390 (
Efrain T.
ICE MAKER KITCHENAID KUID308ESS2 Found noise was ice falling and hitting front cover. aligned heater grind so that ice will not hit cover. unit is working fine.
Joshua K.
REFRIGERATOR WHIRLPOOL WRT311FZDW01 Checked unit and found doors have void insulation. Unit needs new freezer and fresh food door.; ordrng 1 LW10599404 (Door (direct ship)) and 1 LW10599407 (Door (direct ship)) and 1 W11178521 (Nameplate) and 1 W10841140 (Adhesive)