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for Palm Beach Gardens, FL
Andrew Dacosta is very professional
Diane - Palm Beach Gardens, FL
Denise - Palm Beach Gardens, FL
Your technician was on time and professional.
Gail - Palm Beach Gardens, FL
Appreciate that he even wore shoe covers so as not to dirty our off-white tile floors!
Quick, efficient knowledgable.
Janet - Palm Beach Gardens, FL
Mark - Palm Beach Gardens, FL
ron is exceptionally knowledgeable, neat and clean and professional...he expertly knew how to fix the problem with our dishwasher.....executed it quickly....and it's running well now...he was a delight to have in our home....
Kim - Palm Beach Gardens, FL
Beth - Palm Beach Gardens, FL
Very happy with balancing the doors of the refrigerator!
replace ice maker
Joel - Palm Beach Gardens, FL
Excellent technican, very personable
Ryan - Palm Beach Gardens, FL
My experience was excellent, Drew was professional, timely and made a quality repair. You are fortunate to have him on the field and I hope he can be recognized.
Beth - Palm Beach Gardens, FL
Service Technician arrived promptly to evaluate my situation of hearing several noises coming from the refrigerator. Upon listening to the water swooshing in the ice maker, compressor running and a high-pitched sound as well, the Technician said “it was normal sounds”. However, I have two other friends who have Kitchen Aid refrigerators and they DO NOT have the high-pitched or water noises! So it is NOT normal. I’d like to speak to a senior supervisor at Flamingo and possibly a representative from Kitchen Aid to explain what is causing the high-pitched noise (a compressor)?
Great service but high service charge
Sherrie - Palm Beach Gardens, FL
Ephraim was excellent...on time and knew right away the problem and fixed it. The price, however, a little high for a service call and no parts needed ...$188.00!
Molly - Palm Beach Gardens, FL
Josh answered phone calls and was on time and friendly.
service on washer
Pamela - Palm Beach Gardens, FL
Sally - Palm Beach Gardens, FL
Very pleasant and competent
John - Palm Beach Gardens, FL
As always, amazing service experience!
Karen - Palm Beach Gardens, FL
We always have a positive service experience , as always Flamingo delivered!
On time service
John - Palm Beach Gardens, FL
Howard - Palm Beach Gardens, FL
Good communication by office staff. Service call technician was pleasant and quick to determine problem.
Julie - Palm Beach Gardens, FL
He was very friendly, knowledgeable and professional.
Adela - Palm Beach Gardens, FL
Great Setvice. Andrew explained and solved the problem in a short time my whirlpool refrigerator is working better now. No more water leaks so far.
Jorge - Palm Beach Gardens, FL
Efrain was professional, courteous and respectful of our home. First thing he did was put on booties and immediately diagnosed problem
Great service & very pleasent
Esta - Palm Beach Gardens, FL
Best service ever
Nini - Palm Beach Gardens, FL
Joshua communicated well, showed up on time, helped me extraordinarily with the job he had to do taking the oven door apart so I could clean the layers of glass that had gotten greasy and put the door back together without great care
Frankie - Palm Beach Gardens, FL
Ephrain was prompt, understood the problem and quickly resolved the issue. Very professional.
Flamingo strikes gold again!
Joe - Palm Beach Gardens, FL
Same tech from a few months back came to check on a new issue with our washer. Andrew has created an excellent customer service relationship. Flamingo always responds in the three hour window and gave next day service. Thank you Andrew!
Andrew was very informative
Peter - Palm Beach Gardens, FL
Very nice gentlemen
Barbara - Palm Beach Gardens, FL
Roberto - Palm Beach Gardens, FL
BEVERAGE CENTER JENN-AIR JUB24FRERS00 Replaced the cntrl with the fan and now unit is working as design.
REFRIGERATOR KITCHENAID KSSC42QTS00 "Installed new auger motor. Auger motor still would not work properly. Called techline and spoke with Scott, SR# 7724889945. After tested unit with Scott found out that wiring for auger motor is defective and caused auger motor to go bad. Door is a discontinued part and unit is unrepairable. No charge because issue is call back from auger motor replacement 6 months ago."
DISHWASHER KITCHENAID KUDP01FLSS1 ordering valve; ordrng 1 wp8531669 (inlet valve)
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 replaced defective fresh food door with blemish on finish with badge. check operations and unit test ok
DISHWASHER WHIRLPOOL n/a Repaired loose gasket that was not fully tucked into the frame of the unit. checked for seal and operations. all test ok
REFRIGERATOR KITCHENAID KSSC42QTS00 "Checked unit and found defective auger motor. Same issue as before. No charges, part covered for one year.; ordrng 1 W10822635 (Motor)"
DISHWASHER MAYTAG n/a FCC*** Checked unit and found defective detergent dispenser. Replaced dispenser. Unit is functioning properly.
BEVERAGE CENTER JENN-AIR jub24frers00 Beverage center not keeping cool. Founded evap. fan not getting voltage and not running. Order this parts.; ordrng 1 W10807595 (cntrl elctr) and 1 W10854409 (evap. fan)
DISHWASHER KITCHENAID n/a "pulled out unit and replaced defective door link assembly. check operations and unit test ok; used 1 8194001 (LINKS, DOOR) from stock"
DISHWASHER WHIRLPOOL JDB8200AWS3 Replaced the right reail and the top rack and showed costumer is as design.
OVEN KITCHENAID KFGD500ESS04 "Replaced upper oven bake ignitor. Tested unit in normal operation, unit now heating and functioning properly. Part is psp."
DISHWASHER KITCHENAID KUDI02IRBS1 Has broken door links. installed new link kit and tests good.
DISHWASHER WHIRLPOOL WDF775SAYM1 WK5F000TPL1--control panel was broken and cust. attempted to fix himself with tape and different screws. installed new console. panel still flexes at bottom when pulling handle because there is nothing holding the bottom to the door per design. advised the cust. SR#7724357543.
DISHWASHER KITCHENAID KDTM354ESS3 "Replaced upper rack rails and adjusters. Tested unit in normal operation, unit now functioning properly, parts psp."
FREEZER WHIRLPOOL WRFA32SMHN00 FCC*** Checked unit and found icemaker shut off arm out of place and causing ice bin to overflow. Re connected ice maker arm properly and tested unit in normal operation. Unit is functioning properly.
DISHWASHER KITCHENAID KDTE204ESS1 RH floor tile has a cutout and leg fell into void. corrected level and secured install. advised to fill void somehow. collected 143.00 by CC.
WASHER WHIRLPOOL WFW75HEFW0 "Cust not here to explain complaint and maintenace states the complaint is not working. F3E1- water level error. cleared code and ran auto tests good. install checks good. started normal cycle good with no codes. all functions tests good. possible user error. rec use and care.; (created new UIS, deleted prior attachment to UisID 417247)"
WASHER WHIRLPOOL WFW70HEBW unit had a faulty drain pump and pressure sensor. Replaced both parts and calibrated unit. All checked ok.
REFRIGERATOR KITCHENAID KFIS25XVMS00 "unit had a faulty head a ssemblt. Replaced part and tested operation of unit. All checked ok,"
REFRIGERATOR FD WHIRLPOOL KBFS20ECMS00 replaced defective light switches. check operations and unit test ok
OVEN JENN-AIR JJW2430DS01 FCC*** Installed control panel that Jennair delivered to customer. Programmed board to proper model # and tested operation.
DRYER WHIRLPOOL MEDB835DC4 removed door and repaired door hinge. tightened door striker and check door operaitons and unit test ok
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer had freezer set to -5 but themperature would not go past 7. Called techline and spoke with Kevin, SR# 7724813858. Tested thermistors and tested dual valve, all checked normal. Kevin advised me to order control board.; ordrng 1 W11172798 (Control) and 1 W10873791 (Icemaker)"
DISHWASHER KITCHENAID KUDP02FRSS3 Installed new water valve and rinse aid cap and tests good. collected 285.69 by CK.
REFRIGERATOR KITCHENAID KBFN402ESS02 Unt had faulty led modules replaced modules and tested operation All checked ok.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "CC door not closing properly TC found unit w/broken door and dammaged tracks,most be replaced,will notified cust when door arrived or delivery to property.Door and one slide will be SCODE, customer will be i charge of labor and one slide.; ordrng 1 LW10433608 (dor-fip ms) and 1 WPW10397636 (slide) and 1 WPW10397635 (slide)"
REFRIGERATOR KITCHENAID KRSC503ESS01 "Replaced water valve, filter and filter housing. Tested unit, unit now dispensing water properly and functioning properly."
VENT HOOD WHIRLPOOL GXI6536DXS1 Installed the new glass and showed to the costumer that is as design.
WASHER WHIRLPOOL WFW70HEBW unit needs pump and sensor; ordrng 1 WPW10605427 (drain pump) and 1 WPW10448876 (pressure sensor)
DISHWASHER KITCHENAID KDTM354ESS3 "Checked unit and found broken rails on upper rack. Unit needs new rails and adjusters. Parts will be PSP, unit is within 6 months out of 1 year manufacturer warranty.; ordrng 2 WPW10546503 (Adjuster)s and 1 W11259785 (Rail) and 1 W11259786 (Rail)"
OVEN KITCHENAID KFGD500ESS04 "Checked unit and found upper oven bake ignitor broken. Unit needs new bake ignitor. Unit is within 6 months of manufacturer warranty expiration, parts will be PSP.; ordrng 1 WP7432P143-60 (Ignitor) and 1 WPW10324738 (Ignitor)"
REFRIGERATOR KITCHENAID KRSC503ESS01 "Checked unit and found clogged dual valve, filter and filter housing. Unit needs new dual valve, filter and filter housing.; ordrng 1 WPW10341320 (Valve) and 1 EDR1RXD1 (Filter) and 1 WPW10394053 (Housing)"
DISHWASHER KITCHENAID KDFE104DSS0 replaced defective sump motor and main control board. check operations and unit test ok
WASHER MAYTAG MVWC565FW1 FCC*** Checked unit and found loose nut on agitator assembly. Tightended nut and tested unit in normal operation. Unit is now functioning properly.
REFRIGERATOR JENN-AIR JFC2089BEM00 FCC*** unit had a faulty icemker. icemaker was getting stuck and not cycling. Replaced icemaker and tested operation of unit SAll checked ok.
REFRIGERATOR FD WHIRLPOOL KBFS20ECMS00 ordering light switch; ordrng 2 12002646 (switch)s
REFRIGERATOR JENN-AIR JFC2290VEM8 "Replaced freezer ice tray shelf glide. Tested unit in normal operation, unit now functioning properly. Originally quoted tier 2 labor but labor only took 15 minutes so charging tier 1 labor."
DISHWASHER KITCHENAID n/a ordering sump motor and main control; ordrng 1 WPW10605057 (sump motor) and 1 W10909702 (control)
DISHWASHER WHIRLPOOL JDB8200AWS3 D/W top basket don`t came out. Founded the R- reail broken and the basket rusty. Order thia parts.; ordrng 1 W11259786 (R track) and 1 W10194864 (top rack)
WASHER WHIRLPOOL n/a "FCC*** Found right rear suspension rod out of place. reinstalled and calibrated unit. Ran tested operation of unit, all checked ok."