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for Palm Beach Gardens, FL
Paul - Palm Beach Gardens, FL
We were very happy with everything.
Jeffrey - Palm Beach Gardens, FL
Josh diagnosed,ordered parts and repaired. Thanks
Nice rep but not able to fix my refrigerator. 5 different trips and still not repaired.
Marisa - Palm Beach Gardens, FL
Reps are nice but they have tried 5 different things to repair our refrigerator. I feel like they are guessing. So far not a happy customer. They now want me to spend more money to buy a part with no assurance that this will solve the problem. Customer service reps are looking for ways to tell me no. They fail to put themselves in the customer’s position. All I want is for my new refrigerator to perform like a new refrigerator should- not like a lemon.
Terrible customer service!!
Victor - Palm Beach Gardens, FL
It took 3 1/2 months to get our freezer door replaced with the warranty service. Absolutely ridiculous. They have zero communication skills. No one kept us up to date with the wait on the door. Their manager could not even return a phone call. The worst service I have ever had. I would suggest NEVER using Flamingo Appliance. You are better off just getting a brand new appliance. The technician was ok.
Stephanie - Palm Beach Gardens, FL
Joshua was very nice and knowledgeable and found our problem quickly.
James - Palm Beach Gardens, FL
Josh did a great job, curteous, efficient.
Karen - Palm Beach Gardens, FL
GEAT GREAT GREAT SERVICE WE ARE VERY SATISFIED
Hanorah - Palm Beach Gardens, FL
GREAT EXPERIENCE....FLAMINGO SERVICE IS AWESOME
Phil - Palm Beach Gardens, FL
Efrain was great. He came out and immediately diagnosed the problem then fixed it in no time.
Kay - Palm Beach Gardens, FL
Cheryl - Palm Beach Gardens, FL
Great follow up
Joe - Palm Beach Gardens, FL
It took several visits to fix the four year old washer, but Andrew did not cave in! There were several parts replaced with no added costs. Andrew went above and beyond to solve the issue and get the washer back to working order. Andrew and his supervisor were able to get a se one part covered through Whirlpool and save me big bucks. No added service charges were applied. Flamingo stood by there work and I couldn’t have been happier and more comfortable with Andrews demeanor.
Gail - Palm Beach Gardens, FL
We were thankful our very knowledgeable repairman, Joshua Kincaid, arrived about a day after dispatched by Whirlpool & arrived on the early side of our afternoon window. We were shocked that he immediately knew our problem & had brought the necessary part on his truck! We were certain he'd need to make a return appointment. Not so.
Susan - Palm Beach Gardens, FL
Les - Palm Beach Gardens, FL
Joshua was prompt, saw the problem and fixed it!
Sharon - Palm Beach Gardens, FL
Condominium - Palm Beach Gardens, FL
Fast Service and Patient Explanations
Robert - Palm Beach Gardens, FL
Joshua performed speedy check and calibration of new washer to evaluate complaint of abnormal operation. He was patient in answering questions and explaining normal operation of the machine's sensors, which is not in the owner's manual.
Mimi - Palm Beach Gardens, FL
Mr/ms Pittman - Palm Beach Gardens, FL
really terrific guys and good workmen
Wendy - Palm Beach Gardens, FL
Solid customer service
Joe - Palm Beach Gardens, FL
Great service from initial phone call to Andrew, the tech.
Richard - Palm Beach Gardens, FL
Efrain quickly assessed the issue and cleverly solved the problem in no time! Bravo!
Gaby - Palm Beach Gardens, FL
Susan - Palm Beach Gardens, FL
Very good, helpful & professional
Fantastic service-knowledge and great to work with it.
Ed - Palm Beach Gardens, FL
He gets it . Always calls 30 min before arriving. He knows his stuff and a great person to deal with.
Great and efficient service!
Anne - Palm Beach Gardens, FL
Showed up early which was no problem.... took care of what was needed and returned as promised.
Debra - Palm Beach Gardens, FL
We have a built-in refrigerator that suddenly began making “airplane whirring” noises. Flamingo came; Josh diagnosed the problem and had to order new parts. Because of the age and type of fridge he told us that it might be several weeks before the new parts would be located and installed. He gave me an email address where I could follow the progress which was fantastic. Parts finally came in and Josh installed. He was very courteous, professional and cleaned up after he was done with the service. I would highly recommend him and Flamingo Appliance repair for whatever issues may arise with your appliance.
REFRIGERATOR KITCHENAID KRMF706ESS01 "per techline. replaced defective inlet valve, water tube and icemaker housing adapter. check operaitons and found no leaks. all test ok"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 ordering diffuser and control; ordrng 1 W11317276 (diffuser) and 1 W11214887 (control)
DISHWASHER WHIRLPOOL WDF330PAHS1 ordering panel; ordrng 1 W10827631 (panel)
REFRIGERATOR JENN-AIR JFX2897DRM02 Unit had a faulty gasket on refigerator door. Which was causing condensation and making ice build up around ice maker box. also had a defective defrost t-stat. filter drier had a restiction. replaced all parts and evacuated system recharged wit 5.50oz of 134a freon. advised customer to give unit 24 hours to get to normal.; used 1 w10143759 (dye drier) from stock
OVEN WHIRLPOOL WFE550S0HZ0 "Checked unit and found burners were burning too hot, not regulating temperature. Replaced all four burners and all 4 switches. Tested unit in normal operation. Burners now functioning properly."
REFRIGERATOR WHIRLPOOL KRFC704FSS01 feel arm is broken on icemaker; ordrng 1 W11115534 (icemaker)
WASHER WHIRLPOOL MHW8200FW0 repaired loose connector to the dispenser diverter motor. check operaitons and unit testok
COOKTOP KITCHENAID KGCS166GSS07 removed burner head and caps cleaned debris between the ports. checked all burners and flame levels and unit test ok
MICROWAVE OVEN WHIRLPOOL KOCE500EBS07 "Replaced appliance manager and control panel. Tested unit in normal operation, unit is now functioning properly."
DRYER AMANA NED4655EW1 ordering timer; ordrng 1 W10857612 (timer)
DRYER WHIRLPOOL WED7590FW1 replaced defective thermostat and heat element. check operations and unit test ok
WASHER WHIRLPOOL WFW7590FW0 replaced defective control panel due to motor not moving and spinning. tested unit and all test ok
DISHWASHER WHIRLPOOL WDTA50SAHZ0 pulled out upper rack and repaired the left side adjuster to keep the rack in place. secured the loose tab for the cup support and check operations. unit test ok
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 removed ice jam in the icemaker motor module. check operations and unit test ok
REFRIGERATOR WHIRLPOOL WRF560SMYW04 ordering housing and icemaker; ordrng 1 W10844267 (housing) and 1 4317943 (ice maker)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 I replaced this parts but issue continue. Call tech line # 7724171088 - Leon and he want me to install a water regulator (w10786952) in the inlet water line. Water inlet line is brace and this regulator can`t be install in this kind of line. I sugeast costumer to replace line but he refuse to changed. Called tech line again #7724199684 - Andy and he told me that engineers sugest to replace the inlet water line for copper or plastic. Costumer is gonna call costumer service..
WASHER MAYTAG MVWB766FW1 Mark @ SR#7724196796....; ordrng 1 W11172234 (housing) and 1 W11135392 (control) and 1 W10919352 (dispenser)
REFRIGERATOR WHIRLPOOL WRS315SDHZ02 "Replaced compressor grommets and secured compressor in place. Checked unit in normal operation. Compressor not loose or moving anymore, unit functioning properly."
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced the frezzer door and show costumer is as manufacture design.
REFRIGERATOR JENN-AIR JFX2897DRM02 Mark SR#7724182684... recommened to change defrost terminator and on test 7 cange to #2......; ordrng 1 W11032800 (fan harness) and 1 W11025614 (flap mullion) and 1 W10846057 (gasket)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 ordering parts; ordrng 1 W11239666 (control) and 1 W11164593 (damper)
DISHWASHER WHIRLPOOL WDT720PADM2 "Found unit leaking from the sump pump,must be replaced,need to order parts and rescheduled.; ordrng 1 WPW10671941 (pump&motor)"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Replaced diffuser. Tested unit in normal operation, unit is functioning properly."
WASHER WHIRLPOOL n/a "Replaced control board and pressure switch. Tested unit in normal operation, unit is now functioning properly."
REFRIGERATOR WHIRLPOOL JF42NXFXDE Found unit w/ Icemaker turned off reset arm checked operatrions OK.
DRYER WHIRLPOOL WED75HEFW1 Replaced dented top to dryer. Tested unit in normal operation. Unit is heating and cycling/ functioning properly.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Training 29
REFRIGERATOR KITCHENAID KRMF706ESS01 contact techline and spoke adrian to sr... 7724168921. was told more parts need to be ordered. and this time not to use grease on the installed parts.; ordrng 1 W10815476 (line) and 1 WPW10341329 (valve) and 1 W11126056 (adapter)
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Refrig. not dispensing water. Call tech line # 7724171088 and after couple test we determinate the back ice maker housing is leaking air and is frezzing the water filter. Order this parts.; ordrng 1 W10864518 (ice maker back kit) and 1 W11194438 (water housing)
WASHER MAYTAG MVWB765FW1 Unit had a valve that was leaking from housing. Replaced part and tested operation. all checked ok.
DRYER MAYTAG MGDB766FW0 FCC*** Advised customer that smell is coming from fresh paint in laundry room. Ran unit for 29 min while I repaired washer. Did not see a problem with unit
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Called techline and spoke with Bruce. SR# 7724165120. Checked temperatures and found freezer is -6 when set to 0. Recommend set between 3-5 and to replace damper.; ordrng 1 W11164593 (Diffuser)
REFRIGERATOR WHIRLPOOL WRS325SDHZ02 Replaced defective door assemlby with blemishes on finish. check operations and unit test ok
DISHWASHER WHIRLPOOL KUDP02FRSS3 Checked and found defective control board and user interface. Unit needs new control and display. Customer will not repair unit.
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 ordering interface control; ordrng 1 W11284720 (interface)
MICROWAVE WHIRLPOOL WMH53521HZ2 unit sparks when in use. remove dual rack and instruct customer not to keep in unit unless needed. tightened and secured the rack support and applied touch up paint to the scratched surfaces of the unit. all test ok
DRYER WHIRLPOOL WED75HEFW1 "Checked unit and found dent on top panel, unit needs new top panel.; ordrng 1 WPW10208383 (Top)"
REFRIGERATOR WHIRLPOOL ARS8265BS Replaced the ice maker and show costumer is making ice as manufacture design.
REFRIGERATOR WHIRLPOOL GC5THEXNT00 "Checked unit and found filter not fully engaged in filter housing, causing water to leak out. Pushed filter in and advised customer that filter needs to be fully engaged. Checked unit in normal operation, unit functioning properly."
WASHER WHIRLPOOL n/a Checked unit and found main control and pressure switch fault. Unit needs new control and pressure switch.; ordrng 1 WPW10448876 (Pressure switch) and 1 W11032117 (Control)