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Local Reviews
for Palm Beach, FL
Powered by Fluid LOCALexcellent service tech
Robert - Palm Beach, FL
Great Tech
Linda - Palm Beach, FL
Very satisfied with the service especially the technician,Joel and his apprentice. He was very courteous and helpful. I wish all techs were like him.
Highly Recommend
Debra - Palm Beach, FL
I was fortunate enough to have been introduced to Flamingo Appliance Services from a Jenn-Air representative. They were prompt setting up service, contacting me prior to arrival and repairing my microwave/oven. Super Service!
Linda
Linda - Palm Beach, FL
Very courteous and truly sorry that he couldn’t repair the microwave because this time the door had a defect in the glass. ( it was supposed to replace the first door which also had a defect in the glass.) The first time a technician was supposed to come, he called me at the end of the time that he was supposed to be there to tell me that the wrong door was in the box. Joel is supposed to come again tomorrow morning. Hopefully the third time is a charm. Joel along with his partner explained what I needed to know about my new appliances. Very nice man. I would rate the service excellent except that someone should check the parts before the tech goes out.
Persistent
Charles - Palm Beach, FL
This problem took 3 visits to fix but your people kept at it tried new solutions and fixed it to our satisfaction at reasonable cost. Plus they were nice guys
Very nice service person
Elizabeth - Palm Beach, FL
Wayne
Wayne - Palm Beach, FL
While I was not at the location the service was provided, I was called the day before to confirm, the day of to let me know the techs eta and post the service call regarding the service request. I did call the service center the night before to provide the contact of the Operations Manager who would met the tech. This information did not make it onto the service ticket. Fortunately they called me and I provided. I am waiting a follow up call to schedule serivce on the stove
Jim fox
Jim - Palm Beach, FL
The person who came could not have been better. Only wish I had him in Boston!
great service
Russell - Palm Beach, FL
always arrive on time, usually have parts on truck
Great service, very professional
Adrian - Palm Beach, FL
Rodger is a very personable guy. He knows his trade and fixed it right away
a day late but job well done
Sheree - Palm Beach, FL
No one showed on the day that service was to be performed and no call to let me know they would not be in. I called at end of day and new order made for next day.
Service men very polite and knowledgeable.
Roselyn - Palm Beach, FL
The crew left a lot to be desired in clean up and old parts removal
Nice young man. Excellent service
Carole - Palm Beach, FL
Competant and Responsive service
Mahesh - Palm Beach, FL
Jeremy was very thorough and checked the refrigerator to ensure proper operation.
Mrs
Sofia - Palm Beach, FL
Good service, the profesional that came solved quite rapidly the problem
Roger Ramos was curious, knowledgable and on time!
Helena - Palm Beach, FL
It does not get better than him or the experience.
Great
David - Palm Beach, FL
Well done
Thomas - Palm Beach, FL
Joel S.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Returned with parts fro repair. Evaporator, and cover were completely covered in ice. Had to steam all ice away before repair. Replaced evaporator fan/cover, and moved thermistor that was found in bad positon. Tested and it is working properly. Informed customer to allow 24 hours for proper cooling."
Roger R.
DISHWASHER KITCHENAID KDPE234GBS0 D/W not draining. Founded the garbage disposal clog and d/w can`t drain. Cleaned and show costumer is draining as design.
Joel S.
REFRIGERATOR KITCHENAID KSSC42QMS03 Returned to check on unit. Found that a restriction/leak is present and must replace parts again.; ordrng 1 W10841139 (compressor) and 1 WPW10143759 (Dryer) and 1 WP2306093 (evaporator)
Roger R.
COOKTOP JENN-AIR JEC3536HS00 Cooktop left back burner don`t work. I found the element and switch shorted. Replaced this parts and show costumer is working as design.
Joel S.
RANGE - ELECTRIC WHIRLPOOL WFE550S0HZ0 "Cooktop that arrived was damaged around right corners. Need to re-order part for service. Please check around cooktop to make sure it is not damaged, and glass is not scratched.; ordrng 1 W11183708 (Cooktop)"
Joel S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 Customer reported condensation. Found issue was related to different problem. Door needs to be replaced due to insulation. Will return with part for repair. NOTE:Please deliver door direct to customer. Customer will call when part arrives to Schedule installation.; ordrng 1 LW10803965 (dor-fip) and 1 WPW10481433 (nameplate)
Joel S.
REFRIGERATOR KITCHENAID KSSC42QMS03 "Found that compressor and evaportator needed to be replaced.Replaed part, sunctioned lines, refilled with freon, tested, and it is working as intended. Informed customer to allow 24 hours for proper cooling.; used 1 WPW10143759 (DRIER (SERVICE)) from stock"
Roger R.
REFRIGERATOR KITCHENAID KSSP42QTS00 Replaced the ice door with the motor and show costumer is working as design.
Roger R.
REFRIGERATOR KITCHENAID KSSC42QMS03 "Refrig. not coolimng properly. I found a freon leak in the system. Order the compressor with the evap & a SSS with SS Tech. Costumer is gonna pay for labor, parts are under warranty...; ordrng 1 W10841139 (compressor) and 1 WP2306093 (evap) and 1 SSS and 1 SSTech"
Joel S.
MICROWAVE OTR WHIRLPOOL WMH53521HZ2 "Returned with part, correct door arrived without damaged. Replaced door, tested and microwave is working perfectly as intended."
Joel S.
ICE MACHINE WHIRLPOOL GI15NDXZB1 Customer reported noise. Found that valve isnt working. Will return with parts for repair.; ordrng 1 W10881366 (Valve) and 1 W11034363 (Cntrl) and 1 W11266112 (Housing)
Joel S.
REFRIGERATOR KITCHENAID KRSC503ESS01 "Customer reported noise and fridge not cooling. Found that thermistor was bad, and entire evaporator area/cover was covered in ice. Customer declined repair as they do not find it fair to repair a 2 month old unit. Customers were happy with service provided by techs, but wants to try to go for a replacement first. Will follow up with the customer next week."
Joel S.
FREEZER WHIRLPOOL WRF555SDFZ05 "Customer reported new noise. Found that the back panel for compressor was loose. Realigned, Secured the panel, and noise is no longer present."
Roger R.
MICROWAVE JENN-AIR JMW3430WS00 "M/W Oven combo don`t work. I found the appliance manager shorted. Replaced, tested and now is working as manufacture design."
Joel S.
MICROWAVE OTR WHIRLPOOL WMH53521HZ2 "One door is black steel (wrong color) other door is defective. Must re-order and return with stainless steel door. NOTE:Please put as first service and check door has no defects, is stainless steel, and has no particles inside door glass.; ordrng 1 W11117588 (door/mw)"
Joel S.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "Explained to customer how and when to change filter. Explained control panel in detail going over all features available. Explained pantry panel options. Tested unit, and it is working as intended."
Jeremy G.
WASHER WHIRLPOOL WFW72HEDW0 "found that unit will require a new contorl board , pressure switch , and drainning pump. sending in ticket for autho.; saved tckt , states that autho needed"
Joel S.
M/W OTR KITCHENAID KHMC1857WSS1 Returned with Master tech. Remounted micro-switch and unit began to work perfectly.
Andrews L.
M/W OTR KITCHENAID KHMC1857WSS1 Training 50
Roger R.
WASHER MAYTAG MHW8000AW0 "Replace the MCU, tested and show costumer unit is working as manufacture design."
Jeremy G.
MICROWAVE JENN-AIR JMW3430WS00 found that units fuses have blown must order parts and return for repair.; ordrng 1 W10277592 (thermostat) and 1 WP7403P899-60 (SWTCH-SFTY) and 1 ovendolly (oven dolly) and 1 2man (2man) and 1 WPW10292566 (CNTRL-ELEC)
Joel S.
MICROWAVE OTR WHIRLPOOL WMH53521HZ2 Checked part and ordered correct color (stainless steel) but door inside was black. Need to re-order door again. NOTE: When door arrives please check to make sure it is stainless steel (silver)If wrong color arrives please reschedule.; ordrng 1 W11117588 (door/mw)
Roger R.
WASHER MAYTAG MHW8000AW0 "Washer starts but suddenly stops. I run diagnostic and found the MCU(WPW10374126 ) board defective, Order this part. ; ordrng 1 WPW10374126 (motor cntrl)"
Efrain T.
REFRIGERATOR JENN-AIR JCD2292KTB unit also had a defective touch panel. Replaced touch panel and tested.
Joel S.
M/W OTR KITCHENAID KHMC1857WSS1 "Found that board was not the issue. Must return with Master tech.Note- Please add Andrew-master tech to service. Great customer, waiitng long time for parts/service.; ordrng 1 MASTER-TECH (Andrew Master-tech)"
Roger R.
WASHER MAYTAG MHW8200FW0 "Washer not spining in normal cycle. I found the normal cycle with the spin off. I fixed, run diagnostic and now unit is working as manufacture design."
Efrain T.
REFRIGERATOR JENN-AIR JCD2292KTB scott @ tech line needs touch panel; ordrng 1 WP67005446 (keyboard-)
Andrews L.
DRYER WHIRLPOOL WHD5090GW0 "Checked unit, ran diagnostics and retrieved no error codes. All components working as per manufacturer specifications. Advised customer this is a heat pump dryer and has no heater. It does have much longer dry times than traditional dryers but more energy saving due to the fact that there is no high watt consumption. Dryer is working as per manufacturer specifications. Please give full credit to tech 50."
Joel S.
DRYER WHIRLPOOL WHD5090GW0 Arrived with Andrew master tech. Check his notes on service completed.
Roger R.
WASHER WHIRLPOOL WFW9750WW00 Washer bellow broken. Re
Joel S.
WASHER WHIRLPOOL WFW5090GW "Customer reported long wash times. Found CCU board was damaged and needed to be replaced. Removed unit stacked on top, Disassembled, and replaced damaged part. After replacing part, unit is working perfectly as intended. Two Man Authorization - WiHJS00DL2"
Joel S.
DRYER WHIRLPOOL WED95HEDC1 "Returned to customers house for same issue. Replaced dryer kit, and noise disappeared. Dryer is working quiet and as intended. NOTE: Did not charge customer since it is a call back for same issue."
Jeremy G.
WASHER WHIRLPOOL WFW96HEAW0 found that units main control board is not working properly causing unit to not start a cycle. unit has f1e1 error code indicating communication from a relay is occuring. customer decided to not go for the repair.
Joel S.
DRYER WHIRLPOOL WED95HEDC1 Customer reported same noise. Found that part of dryer kit was defective. Need to replace with new dryer kit.; ordrng 1 4392067 (dryer repair kit)
Joel S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer reported door issue. Found that door, and feet needed to be adjusted. After adjustment both freezer, and fridge door are closing great as intended."
Joel S.
REFRIGERATOR FD WHIRLPOOL WRF555SDFZ05 Customer reported noise. Found that compressor was causing vibration in draining pan when starting. Raised edges draining pan and noise disappeared. Refridgerator is working as intended.
Joel S.
MICROWAVE OTR WHIRLPOOL WMH53521HZ2 "Customer reported panel loose. Found that control panel was loose, and screw was not properly secured in place. Secured and tightened down screw and panel is no longer moving around. Microwave is working as intended."
Joel S.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Customer reported door issue. Found that door, and feet needed to be adjusted. After adjustment both freezer, and fridge door are closing great as intended."
Joel S.
DRYER WHIRLPOOL WED95HEDC1 "Customer reported issue with noise. Found dryer kit needed to be replaced. Replaced dryer kit, and noise disappeared. dryer is working as intended."
Joel S.
MICROWAVE OTR WHIRLPOOL WMH53521HZ2 "Customer reported panel loose. Found that control panel was loose, and screw was not properly secured in place. Secured and tightened down screw and panel is no longer moving around. Microwave is working as intended."