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for Osprey, FL
Brenda - Osprey, FL
Great service on time
Linda - Osprey, FL
Great service on time
Very professional and efficient.
Kenneth Zawacki - Osprey, FL
Charles - Osprey, FL
Second time a winner. It was really fixed on the first visit but I needed a lesson on how to start it.
Mildred - Osprey, FL
I would recommend Flamingo Service highly. Luke Giles, the expert who fixed my problem, was very efficient and very pleasant. He is an asset to Flamingo and I gave him the 5 stars that he deserved. Thanks Luke.
Barry - Osprey, FL
It took six visits to repair the refrigerator with two failures, repair attempts which I was told should work, during the repair process. The second repair attempt resulted in a complete unit failure with a second loss of food. I am skeptical as to the last repair attempt lasting, only time will tell. The repair men were courteous and professional, but just wanted to, in my opinion, throw parts into the unit hoping for a repair. For the last repair, the whole refrigeration unit was replaced which makes me wonder the diagnostic skills and equipment that were used were not used correctly or was this repair above everyone's expertise. It was a major inconvenience not having a reliable refrigerator/freezer for almost a month.
Great service but not finished with fixing the refrigerator
Mildred - Osprey, FL
Their response to my call was very favorable. The first visit was to determine the problem. I was told the roaches got into the motor so I got the exterminator out to spray. And then on the next visit the motor was replaced. It worked fine the next day and then the next time it did the same as before. The service people are very nice and I hope to get it fixed with the next visit. No more roaches this time.
Whirlpool Water Disperser Repair
David - Osprey, FL
On time, knowledgeable, and explained the repair process.
defective repair parts two times
Bruce - Osprey, FL
Flamingo's repair parts are defective the rinse agent dispenser that flamingo replaced it with are defective. I put the rinse agent into the dispenser and when I close the door all of the rinse agent runs out. This is the second time that this has happened. Very disappointed with your service. Your repair person is very nice, friendly and personable. It has nothing to do with him. Your part supplier is suppling you with defective repair parts, you need to address this issue.
Susan - Osprey, FL
Very polite & helpful.
George - Osprey, FL
First of all, I must say I am impressed with Flamingo's professionalism in emailing and calling along the way from beginning to end. Lastly, I have to commend Chris. He represents your company extremely well. He is courteous, knowledgeable, does exactly as he said he would do, and knows what he is doing. You should be proud to have him on your team. If I ever need help with my Whirlpools again I would surely Love to have Chris show up to fix it.
Great warranty service on our dishwasher.
Alan - Osprey, FL
On time and professional work.
Eileen - Osprey, FL
Chris was fine but I paid for a service call when the company had no solution for the problem. Very disappointing
These guys know what they are doing.
Al - Osprey, FL
Anna - Osprey, FL
Professional service completed in no time. Refridge is now working .
Teriffic service by knowledgeable technician.
Richard - Osprey, FL
John - Osprey, FL
i spent 600 and didnot fix problem
Judy - Osprey, FL
Luke was professional, friendly and helped us understand what was going on with our machine. Represented the company very well.
Jason - Osprey, FL
Very professional and knowledgable.
Bing, Bang, Boom......Great Service
Craig - Osprey, FL
Excellent customer service
Beverly - Osprey, FL
We’ve always had great customer service with Flamingo Appliance. We highly recommend them!
Lawrence - Osprey, FL
Chris is an extremely pleasant knowledgeable young man who diagnosed the problem and came back the next week with the part and fixed our washer
Stephen - Osprey, FL
Larry - Osprey, FL
Chris is a real professional, a pleasure to know him, and knowledgeable.
Very good service
Kathleen - Osprey, FL
Very professional guys and very happy with how they were soo thoroughly taking care of my problem and explaining what was the problem to me!!
Richard - Osprey, FL
Knowledgeable, friendly service.
Polite and profressional
Craig - Osprey, FL
Al - Osprey, FL
WASHER ROPER RTW4516FW spinn tube weld broke on basket/unit will not stay in balance; ordrng 1 W10780045 (suspension) and 1 W11124712 (control) and 1 WP21366 (spanner nut) and 1 W10554251 (basket) and 1 WP389140 (block)
DISHWASHER KITCHENAID KDTE104DSS0 "Customer states that unit is non-operational. will fill with water and wash intermittantly. Unit has failed wash motor, and control is not responsive.; ordrng 1 WPW10537410 (panel-cntl) and 1 W10854215 (cntrl-elec) and 1 WPW10526114 (panel) and 1 WPW10605057 (pump and motor assy)"
ICE MAKER KITCHENAID KUIS18PNTB1 "Installed new wiring harness, ran unit, test and check okay."
RANGE WHIRLPOOL WEE510S0FS0 "Customer states that finish on control panel is coming off. Installed new panel, test and check okay."
REFRIGERATOR KITCHENAID KRFC300ESS01 cust complaint condensation on frz door and frig door flap---adjusted seals and test mullion heater ok
ICE MAKER KITCHENAID KUIS18PNTB1 "Installed new control board, ran unit, same results. Called Tech line and spoke with Rich, while checking connections on control board, found that the wiring harness for pumps that i replaced was completely incorrect. I was supplied the wrong harness. Called Whr AIG to get autho and spoke with Erin, KK2F200XPL2.sr#7724741013; ordrng 1 W10139121 (wiring harness b mod)"
DRYER WHIRLPOOL WED8500DW0 Customer states that UI is completely unresponsive again. Confirmed that an 8-8 was okay for customer. due to having to go to work.; ordrng 1 WPW10739349 (cntrl-elec) and 1 W11158455 (panel-cntl)
ICE MAKER KITCHENAID KUIS18PNTB1 "Installed new control board, and wire harness. Started unit, gave unit 5 minute to start up, no response in UI, re-installed previous control board, also no response in UI, double checked control connections. Still no response. Compressor turned on for about 3 seconds. Called Tech line and spoke with Andy, he had me check multiple connections on control and UI, all test good, Had me unplug external drain pump and plug unit directly into wall, test fail. After running through whole unit, Andy decided the unit has a bad control board, after ready 120VAC inc to P1-3 Black lead. Ordering new control board per Andy's request. He supplied SR# but number was deleted in typing this report. Allow extra call count for repairing unit.; ordrng 1 WPW10141364 (cntrl-elec)"
ICE MAKER KITCHENAID KUIS18PNTB1 Customer states that nobody came and installed parts from previous customer. On 4/4 Customer spoke with somebody at flamingo and they stated the parts had been ordered. Parts had not been ordered. Ordering parts.; ordrng 1 WP2310092 (harns-pump) and 1 WPW10141364 (cntrl-elec) and 1 2313702 (water pump)
WASHER MAYTAG MHW8200FC0 "Found dispenser housing stuck. Broke houseing to remove. Installed new housing, test and check okay."
FREEZER KITCHENAID KRFC704FBS01 cust complaint frz on shelf--called tech line check all thermistor all ok cust has set at 42 f did a hard reset on unut test ok
REFRIGERATOR WHIRLPOOL EVL182NXTN00 customer complaint not frz---replaced timer and bi-metal test ok
REFRIGERATOR WHIRLPOOL EVL182NXTN00 cust complaint no cool--order heater; ordrng 1 WP3-81329 (timer) and 1 WP1-81801-001 (bi-metal) and 1 W11175809 (heater)
OVEN KITCHENAID KEMS309BSS00 see chris notes
OVEN KITCHENAID KEMS309BSS00 "Called Tech Line and spoke with Ed, Took the readying of 120VAC at CN702, Ed stated to replace the magnetron and inverter, even though I already told him I did.SR#7724483356Called AIG and spoke with Mabel, she approved repair with auth code of: KJK7L00XPL2.; ordrng 1 W11098747 (magnetron) and 1 W10217711 (inverter) and 1 W10570025 (panl-cntrl)"
ICE MAKER KITCHENAID KUIS18PNTB1 "Customer states that unit will intermitantly produce ice. Found that control board is shorted. Entire machine will shut down randomly. Repair is over auth. Called AIG spoke with, Dakota. He declined double labor for repair, and gave me a PA# of KJK3C00XPL1.; schdld next appmnt for 4/2 TUE !"
WASHER MAYTAG n/a "Customer states that unit will produce a small leak on the middle of the floor while running, unit has a F3E1 error code, found that the unit has a small split in the tub and causing a little leak. Unit will need a tubjob.; ordrng 1 W10901175 (tub-assm) and 1 W10870751 (stator) and 1 WPW10544980 (rotor) and 1 W11253212 (screw)"
WASHER MAYTAG n/a Customer states that unit is displaying hot on cold water wash. Showed customer how to properly change temperature settings and that after changing the temperature the unit will work okay.
WASHER WHIRLPOOL WTW8500DC5 "Customer states that unit is not starting or ending cycles properly. Found that unit has a failed control and lid lock, installed new lid lock, test and check okay."
DRYER MAYTAG MEDB765FW0 "replaced control and ui, tested"
WASHER WHIRLPOOL WTW4816FW2 "Installed new control board, calibrated unit, test and check okay."
WASHER WHIRLPOOL WTW4816FW2 "Drain pump checks okay, sensor for water level fails. Ordering new control; ordrng 1 W11170319 (control)"
WASHER MAYTAG MHWC7500YW0 "Customer states that unit is not properly running, found unit stuck in pressure fault."
WASHER WHIRLPOOL WFW97HEXL2 "replaced motor control, put unit through diag and tested,, tier 2"
MICROWAVE WHIRLPOOL WMH53520CS4 "Customer states that grinding happened one day after I installed new turntable motor about two weeks ago. Called Tech line and spoke with Kathy, explained to kathy that grinding turn table is intermittant. Kathy stated that she cannot diagnose the issue without it happening when I'm there. Kathy reccomended keeping turntable ring clean, and to clean the turn table as well to reduce noise. SR# 7724358859."
WASHER WHIRLPOOL WTW8500DC5 "Customer states that unit is not properly starting cycles, unit has an F5E4 error code, unit will need new lid lock, ordering new control lid lock.; ordrng 1 W11209420 (control) and 1 W10861642 (latch)"
DRYER MAYTAG MEDB765FW0 "f2 e1 error, stuck key error, needs control, order; ordrng 1 W11089306 (fascia) and 1 W11089308 (controlf2e1 error)"
DISHWASHER WHIRLPOOL WDF330PAHW1 "cust tryin gto use dw without waking up control 1st, inst cuast on use, tested"
WASHER WHIRLPOOL WFW97HEXL2 "f6e1 error,comunication between ccu and mcu, getting 120v form ccu to mcu as well as dc voltage,found shorted mcu, gave est, order part; ordrng 1 WPW10374126 (motor control)"
DRYER AMANA NED4655EW1 "adjusted door and strike, tested"
DISHWASHER WHIRLPOOL JDB3600AWS4 "replaced the dispensor as well as control. tested unit. unit functioned correctly, job complete."
DISHWASHER WHIRLPOOL JDB3600AWS4 Training call. Do not split labor. installed new control and dispensor and all test ok at this time.
FREEZER KITCHENAID KRMF706EBS00 "replaced compressor , evaparator, 3way valve, suction tube, put through diag , charged to factory spec , tested"
REFRIGERATOR FD WHIRLPOOL GSF26C4EXW02 "Installed new filter housing and filter cover, test and check okay."
DISHWASHER WHIRLPOOL WDTA50SAHW0 "found stops for top rack out of place, adjusted rack and stopes, tested, direct order stops cust can install; ordrng 2 doWPW10508950 (stop)s"
DISHWASHER WHIRLPOOL WDF330PAHW1 "replaced control and piump , put unit through diag and tested"
MICROWAVE OTR WHIRLPOOL WMH32519HZ1 "replaced shorted control, bulb and holder , tested"
DISHWASHER WHIRLPOOL JDB3600AWS4 "continued dispensor issues, spoke with MT Jay. ordering control, dispensor and having MT Jay return with me. will return with control and dispensor; ordrng 1 WPW10285178 (cntrl-elec) and 1 WPW10238413 (dispenser)"
FREEZER KITCHENAID KRMF706EBS00 "recieved wrong compressor, part recieved does not go to this ref, replaced filterdrier, will need aditional system parts , allow 5 call counts on return; ordrng 1 WPW106084851 (evaporator) and 1 W10832994 (compressor) and 1 W10874835 (valve) and 1 WPW10626970 (tube) and 1 W11116006 (evaporator)"
DISHWASHER KITCHENAID KUDE48FXSS5 unit sump is not functioning properly. attempted drain and drain motor is humming but not kicking on. informed customer of what needs repaired customer is opting to purchase new unit and forgo repairs.