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for Oldsmar, FL
Terry - Oldsmar, FL
Joe was very knowledgeable and explained the issue with my ice maker very well. He was prompt and quick.
Randi - Oldsmar, FL
Marta - Oldsmar, FL
Still have noisy fri
Franklin - Oldsmar, FL
I'm sure Flamingo did what Whirlpool said but that did not help my problem.. when dispesing water the noise is loud enough to wake people up. Louder since he left
Great service. Prompt, competent, fast and friendly.
Stevan - Oldsmar, FL
Joanne - Oldsmar, FL
Very happy the repair man was right on time and took care of everything thank you
Heather - Oldsmar, FL
Kathryn - Oldsmar, FL
The man was not polite. When he put in the new ice maker I asked how long before I know it was working he said 48 hours. I asked how did I know it was getting water. He just hit the water button on the door water ran down the front of my refrigerator and on the floor just looked at me and said you have water. Never asked for a glass did not even try to clean up the mess. Very rude man. I would never recommend your company
Unresponsive management and Unable to repair
Tracy - Oldsmar, FL
This company was out 4 times to fix our Washing Machine (this doesn’t include the 2 times they cancelled appointments because they didn’t have the parts needed). Each time they left, we were told it was fixed. As soon as we went to use it again we quickly found out it was not fixed! We tried calling to speak with a supervisor and were told each time that there was not a supervisor available and that one would call us back. This never happened! After the last repair appointment we called into the company to tell them it still wasn’t working. Since it had been less than an hour since the service call, the rep on the phone called the technician to tell him and he argued saying it was fixed, like we were making it up! As if we want to not be able to do laundry at our house for 3 weeks! Do not use this company! If you are under warranty, tell the manufacturer you want to use someone else!!
Ice maker failure again.
Robert - Oldsmar, FL
Our ice maker is still not working due to a different issue regarding the lever that controls the amount of ice in the bin. I have called again for service on this. It is getting very frustrating as this is the 5th or 6th service time now. Home Depot is contacting Whirlpool about a lemon law replacement. Your tech was on time, courteous.
Howard - Oldsmar, FL
The girls in the office were great. The service technician James was EXCELLENT I had an interminit problem and he found it and fixed it great job.
Ty - Oldsmar, FL
James did a great job.
Rebecca - Oldsmar, FL
Waste of time
Jill - Oldsmar, FL
The service call was unsuccessful. The technician did not want to be here & made it very obvious. After being told what the problem was and where the grinding noise was coming from, he opened all of the doors to the fridge & freezer. In the short time he was here, the noise didn’t happen. He said he couldn’t wait all day to hear the noise. The fridge that is less than 1 year old is still making a strange grinding noise. It was a total waste of time.
Jack - Oldsmar, FL
very nice young man. $98 is a tad high just to respond and tell us it's beyond repair
Rick - Oldsmar, FL
Just a total joke,, not very constructive but true..
Earle - Oldsmar, FL
Anthony - Oldsmar, FL
DISHWASHER KITCHENAID KDFE104HPS0 Found the unit not draining. The drain hose was not ran correctly after the garbage disposal was installed. Properly installed the drain line and tested. unit is functioning as designed. Could not get signature due to COVID 19 protocall.
ICEMAKER JENN-AIR n/a Found the circleation pump to be clogged and not pumping correctly. Ran diagnostics and all tests ran good. Ran cleaning cycle. Unit is functioning as designed. Could not get signature due to COVID 19 protocall.
REFRIGERATOR WHIRLPOOL KRMF706EBS00 I replaced the led light control on the fridge.
WASHER MAYTAG MVWX655DW1 I ran diagnostics and found no errors. I explained to customer about proper detergent levels. Unit is spinning just fine.
OVEN WHIRLPOOL WFE550S0HZ1 No error codes. pre heat- only off a few degrees. Recailbrated the unit. unit is now functioning as designed. Instructed customer not to cook with pans in beside to cook with.
WASHER WHIRLPOOL MVWC565FW2 Found the hot water and cold water to be connected wrong. Uninstalled hoses and cxorrectly installed them. Tested and calibrated the unit.
WASHER MAYTAG MVWX655DW1 "F5E2-latch, Tested and replaced the latch. Recalibrated the unit. Unit is functioning as designed."
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Ran daignostic and found damper to be loud and making squeeling sounds. Ordering; ordrng 1 W11087463 (damper)
REFRIGERATOR AMANA ASI2575GRS04 replaced the right(Fridge) door. Unit is functioning as designed.
REFRIGERATOR WHIRLPOOL WRF560SMYM05 I could not pin point noise only made it one time in the two visits here and it was for 1 second. Possible audible or mechanical noise- Rec new control and freezer fan- ( customer did not want to put anymore money into the fridge)
REFRIGERATOR WHIRLPOOL WRF560SMYM05 I replaced the mullion on the unit.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "Customer says fridge is freezing food on top three shelves.Temps taken while unit is in defrost. Temp in Fridge set to 37F--actual temp=34.6Temp in Freezer set to 0F- actual temp= 4.8FTested diffuser and diffuser is loud, ordering new diffused and support as well as control.; ordrng 1 W11164593 (diffuser) and 1 WPW10457601 (support) and 1 W11239666 (control,)"
WASHER WHIRLPOOL WET4024HW0 "replaced lath and lid, unit now washing properly - tests good"
REFRIGERATOR WHIRLPOOL WRF560SMYM05 Door is sometimes not closing properly causing door open alarm to go off. Unit needs a new mullion.; ordrng 1 WPW10624450 (mulln rail)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Extra labor. Spooke tio Stacy=== WOIIQ00AL2== REPLACED THE FREEZER DOor. tested and water dispenses correctly. Unit is functioning as designed
DISHWASHER KITCHENAID KDTE334GPS0 "Customer state buzzing sound near the end of the cycle/drying..Unit was running when I arrived. Ran diagnostics. 5/1--No open. Ran full diagnostics and could not make sound happen. Did find that the fan was vibrating making a little weird sound. Was able to stop that. Also, customer does have the big roaches. Let customer know because that will need to spray around the dishwasher. Unit is functioning as designed."
MICROWAVE KITCHENAID KMHS120ESS2 Repalced the main control on the unit due to the bottom light not turning off. Tested unit and unit iss working and light is turning off. Unit is functioning as designed.
WASHER WHIRLPOOL WET4024HW0 "installed new latch and control, unit will fill for 1 second then stop and flash on washer ui, found lid latch wont engage, when holding magnetic screwdriver lear latch unit will run properlytech line jk advised to replace lid and latch again due to not sensing lid closedSR#7726968512WOFPC00NL2 SR#7726858899; ordrng 1 w11371714 (latch) and 1 2man (2 man) and 1 W11189136 (lid)"
WASHER WHIRLPOOL WET4024HW0 Called PT to get extra labor. Spoke to==Tiffany= WOFPC00NL2 SR#= 7726858899 Assisted tech 63 with repair.; saved tckt
OVEN WHIRLPOOL WFE510S0HS0 Found the broil element to come on then turn off at times. Found the wires to the broiler element to be extremely loose not making a good connection. Was able to tighten the wires that connect to the broiler element. Tested and unit is functioning as designed.
REFRIGERATOR AMANA ABB1921BRW00 0 freezer temps and 40 refrigerator temps. Unit is working time of visit. I explained to customer of possible intermitant issues.
FREEZER WHIRLPOOL WRX735SDHZ02 "Replaced motor, and impeller. Heated the freezer gasket as well. Unit is funcioning as designed."
WASHER MAYTAG MVWB835DW1 "F6E2, Miscummication between UI and Control. Unit needs new UI! Ordering ui. Ui is s-coded approved by MT/JD. Ui-W10861510 collected 98.00; ordrng 1 W10861510 (console)"
FREEZER WHIRLPOOL WRX735SDHZ02 Found motor would pulsate when dispensing ice. Needs new motor.; ordrng 1 WPW10317991 (motor) and 1 WP63052-2 (impeller) and 1 W11043763 (control)
REFRIGERATOR AMANA ASI2575GRS01 Found fridge door to have rust spots on them Autho==anaya00apl1. Ordering new fridge door. Customer will call when door comes in.; ordrng 1 LW11156545 (dor-fip)
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 Customer complaining of Fridge freezing food from 3rd shelf up. Temp in fridge is 36 and freezer is 3. Damper is functioning as designed. Called tech line spoke to Austin= SR# 7726699750! Was told to adjust the temps in the fridge and freezer up 2 degrees and to inform customer to keep food like yougerts away from damper. Turned temps up. unit is functioning as designed.
ICEMAKER WHIRLPOOL KUIC18NNTS3 Ran diagnostic test. Everything past but found the circulationin pump not to be pumping. Found the Hose to the pump not attached. Reattached and tested the unit. Unit cools and is functioning as designed. Collected 98.00
OVEN JENN-AIR JJW3430DS01 unit reading f2e1 error on ui and will need to be replaced; ordrng 1 w11087468 (ui stainless)
DISHWASHER WHIRLPOOL WDTA50SAHZ0 Found the door seal to be falling off. Installed the seal and unit is functioning as designed.
REFRIGERATOR WHIRLPOOL KRFC704FBS02 "Please updat eserial number and was incorrect. Tested compressor, condensor fan, both evap fans. to ensure cooling properly. Ran diagnostic test 40 and passed unit is cooling correcctly. Could not get a 'banging' sound to happen for me when checking diagnostics. Temp was set at 39 for fridge and 5 for freezer. Adjust the temps to 37 in fridge and 0 in freezer. Unit is functioning as designed. Also, informed customer about the different sounds that this unit will make."
REFRIGERATOR WHIRLPOOL WRS322FDAB SR#7726271161-------Per tech line water sound is enviremental and not the refrigerator.I closed the filter housing for the customer that was open from changing water filter. Customer has an issue with water pressure in house which can cause noise sometimes when dispensing water . Water pressure is not an issue with the appliance.
REFRIGERATOR WHIRLPOOL WRS322FDAB05 SR#7726271161----- Per tech line it is due to low pressure in the refrigerator.
DISHWASHER WHIRLPOOL WDF330PAHS3 Replaced the stop for the top rack on the left side. Unit is functioning as designed.
DRYER MAYTAG MEDB835DW4 Error code F4E4. did dryer vent test. Only had good air flow with the vent unhooked from wall. Informed customer they will need to have the vent system in the house cleaned out. Cleared error code. Unit is functioning as designed.
DRYER ROPER RED4516FW0 SR# 7726184565Documented with tech lineI ran unit and found noises to be comparable to other models around town. I found the heater is coming on and has good suction. Customer said it takes 40 minutes to dry wet towells and never took that long when she bought it. I also tested unit with towells and found good suction with towells in it.
LAUNDRY WHIRLPOOL n/a Replaced the valve due to it leaking. Also found the hot water shut off valve leaking when on. Informed customer. Replaced the leaking valve and recalibrated the unit. Unit is functioning as designed.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 installed new hinge bracket - tests good
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 "pin on upper right hand popped out and door fell off, hinge pin broken and will need to be replaced; ordrng 1 W10901049 (hinge bracket)"
WASHER WHIRLPOOL WFW3090JW0 I found the machine is getting an f20 error code. The heater is reading 14 ohms which is good. The unit needs a new board because the heater relay is bad.; schdld next appmnt for 10/4 FRI !
DISHWASHER WHIRLPOOL WDF330PAHS3 "found unit is leaking after running for an hour or so, found excessive soap build up from cascade, advising customer to switch over to finish soap and begin using rinse aid aswell as cleaning monthly - tests goodwould like to note unit has scratch on front but is beyond cosmetic warranty"