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for Oakland Park, FL
Michael - Oakland Park, FL
Alexis was awesome. Quick service
Still not working after 3 month
John - Oakland Park, FL
Diane - Oakland Park, FL
Alexis is the repairman that was sent to repair our ice maker. He diagnosed the problem immediately. He had a new ice maker with him and replaced it the same day. He is very knowledgeable about Whirlpool products and answered all our questions.
Marianela bracho. - Oakland Park, FL
The refrigerator is not working well
Susan - Oakland Park, FL
After a series of hiccups with Flamingo, FINALLY the spectacular Al Davis, Tech serviced my refrigerator. Wonderful personality, extremely knowledgeable, resourceful, respectful, polite, careful and genuinely listens to your concerns regarding your appliance.
Tawnya - Oakland Park, FL
Friendly, courteous, called to let me know he was on his way.
Danielle - Oakland Park, FL
Alexis was great! He checked and double checked everything to ensure he was ordering all the correct parts. We appreciated how thorough he was. Thank you!
Darrell - Oakland Park, FL
Alexis was personal and very knowledgeable. He was very pleasant and efficient.
Rudy - Oakland Park, FL
JUST A TERRIBLE RIPOFF
Andrew - Oakland Park, FL
Professional, respectful and efficient.
Jeff - Oakland Park, FL
Cheryl - Oakland Park, FL
Excellent service technician. Would like for more Saturday appointments to be a at.
Brittany - Oakland Park, FL
I had a nice experience with Al. He was professional, courteous and quick to fix the problem.
Shawn - Oakland Park, FL
The service representative and attitude were exemplary I would highly recommend your compsny
Joyce - Oakland Park, FL
The serviceman was very pleasant, capable , neat and informative
Robertbonnie - Oakland Park, FL
William - Oakland Park, FL
I was very satisfied with the technician that came out.
Janet - Oakland Park, FL
Al. was on time, very polite and knew his trade well.
Larry - Oakland Park, FL
Al is a great asset to your company he fix my washer in no time he was prompt courteous and efficient he has an excellent attitude and I hope your company appreciate his efforts!
Friendly and Efficient
Linda - Oakland Park, FL
The same technician came out both times. Once to diagnose and the following week, after the part arrived, to repair the leak. Email and phone communication from the office and the technician were helpful. The technician was very friendly and efficient with a positive attitude.
Lloyd - Oakland Park, FL
Al Davis review
Bill - Oakland Park, FL
Great service and problem explained by the tech
Arthur - Oakland Park, FL
Andrew - Oakland Park, FL
Great service and fast.
Juan - Oakland Park, FL
The service was excellent, the problem was fixed very fast.
Tamara - Oakland Park, FL
Knowledgable and helpful Tech.
James - Oakland Park, FL
Larry - Oakland Park, FL
Al was very professional and handled the problem he is an asset to your company! Very respectful and great disposition he serviced my dryer 4 years ago when it had a defective timer and I remembered him and he conducted himself professionally then also great employee!
WASHER WHIRLPOOL MHW3505FW1 replace bad cnrtl and test unit ok q1nq2n 'No Customer signature due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRB543CMJZ00 tech training - 49
WASHER WHIRLPOOL MHW3505FW1 unit need crtl replace; ordrng 1 W11218377 (console) and 1 W11201284 (cnrtl)
REFRIGERATOR WHIRLPOOL WRB543CMJZ00 TECH TRAINING 49
FREEZER WHIRLPOOL WRS315SDHZ04 "LIGHT BULB WENT OUT IN F/C . I WILL ORDER LIGHTS TO CORRECT ISSUE. AS SOON AS PARTS COME IN CUSTOMER WILL BE CONTACTED FOR APPOINTMENT. NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROTOCOL.; ordrng 2 W11449273 (MODULE LIGHT)s"
RANGE WHIRLPOOL WFE505W0HW1 replace bad cnrtl and test unit q1nq2n No Customer signature due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "I replaced the cam on door. Door is closing properly. No to q1,q2. No sign due to covid-19 protocol."
RANGE WHIRLPOOL WFE505W0HW1 need to reorder part; ordrng 1 W11314393 (cnrtl) and 1 reserch
RANGE WHIRLPOOL WFE505W0HW1 wrong part; ordrng 1 W11314393 (cmrtl)
RANGE WHIRLPOOL WFE505W0HW1 found unit with bad qwiere i remove wire anf repair wire and test un it ok q1n q2n No Customer signature due to COVID-19 protocol.
OVEN WHIRLPOOL WFE525S0HV1 replace hinge and test unit ok q1nq2n No Customer signature due to COVID-19 protocol.
REFRIGERATOR KITCHENAID KRFF300ESS01 "Got to call, since the last time I was there. Temp was raised a bit to make higher. Ice maker and water dispenser is working fine. No to q1,q2. No sign due to covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "I replaced the door handle. The handle is fine, but the right door feels heavy and not closing/gliding like the left door after replacing. Checked door and found missing cam. I will order cam and bushing. parts on back order. As soon as parts come in. No to q1,q2. No sign due to covid-19 protocol; ordrng 1 W10694625 (bushing) and 1 WPW10505294 (cam)"
WASHER WHIRLPOOL WTW7000DW0 "complaint that the unit isnt starting at all. No power @ display. 120v @ control board. I will write quote for customer. Customer will pay 134.95 for me coming out. IF they decide to move foward, they will call us. No to q1,q2. No sign due to covid-19 protocol."
DISHWASHER WHIRLPOOL WDF520PADM7 "check dishwaher and unit FLOAT-ASM out of place casueing unit not to get water place bad unijt ok q1n q2n No Customer signature due to COVID-19 protocol.'; ordrng 1 WPW10345285 (float d.s part d,s part)"
REFRIGERATOR WHIRLPOOL WRF767SDHZ01 "I replaced the door and nameplate, but the box that the handle was suppose to be in was empty. I will order a new handle to complete call.; ordrng 1 W11163764 (handle)"
WASHER WHIRLPOOL WFW6620HC0 Training 34
WASHER WHIRLPOOL WFW6620HC0 "REPLACED ACU CONTROL AND THE BELLOW. RAN DIAGNOSTIC TEST ON WASHER TO TEST WASHER. UNIT IS WORKING FINE WITH NO LEAKS. NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROtOcOL.PROTOCOL."
REFRIGERATOR FD KITCHENAID KFIS29BBMS00 "Complaint that the refrigerator was making a loud noise last week. But now for two weeks, the refrigerator hasnt made the noise and is cooling properly. Ice bin is full of ice, frost pattern on evap. R/C temp 38 degrees and F/C is 0 degrres. Service test 4- Compressor,condenser fan motor/evap fan done. Passed. Per Rick @ techline, Ref no #7728133525.. He explained to me that the refrigerator does make alot of noises that are normal. Due to this pandemic, there are alot of customers that are home more and may not have heard the different noises that there appliance make. He recommend customer to use unnit and pay attention to the noises. Also try recording if noise happens again. Unit is working fine at this time. No to q1,q2. No to covid-19 protocol."
MICROWAVE JENN-AIR JMW3430DP02 open unit and found customer outlet no 220 let customer to have some check oulet q1n q2n 'No Customer signature due to COVID-19 protocol.
BELLA WHIRLPOOL WRF954CIHZ9B "i placed both data logger inside of unit. one in the refrigerator and 1 in the freezer. I will do my best to pick up both data loggers on Tuesday- June 19, 20. I will be in training all day, when I finish training, I will pick up data loggers.; T-emld tckt"
BELLA WHIRLPOOL WRF954CIHZ9B CUSTOMER IS STILL HAVING THE SAME ISSUES. i WASNT ABLE TO GET IN CONTACT WITH TECHLINE. I SPOKE TO MTLA HE SAID THAT HE WILL CONTACT ME LATER TO SEE WHEN WE ARE ABLE TO GO OUT TO CALL. CUSTOMER WILL BE CONTACTED TODAY. CUSTOMER IS AWARE..; saved tckt
REFRIGERATOR WHIRLPOOL WRB322DMBW00 Q1-2 NO. No signature due to Covid-19. The icemaker on the uinit was jammed. I replaced it and tested the icemaker. It is working good now.; used 1 W10884390 (
BELLA WHIRLPOOL WRF954CIHZ9B "I replaced parts. I turned unit back on all components are workig at this time. Allow unit 48hrs to stabilize. I also tighten all handles on all 3 doors. No to q1,q2. No sign due to covid-19"
REFRIGERATOR JENN-AIR JB36NXFXRE00 Q1-2 NO. No signature due to Covid-19. The icemaker came off the wall. I reinstalled it and tested it. Unit is working good now.
WASHER-TOP LOAD MAYTAG MVWX655DW2 COMPLAINT THAT WATER WASNT FILLING UP ALL THE WAY. I SHOWED CUSTOMER BULK CYCLE WAS THE CYCLE THAT WILL GIVE CUSTOMER THE MOST WATER. UNIT IS WORKING FINE. CUSTOMER FORGOT THE SETTINNGS.
REFRIGERATOR WHIRLPOOL WRT348FMES00 "i replaced the control and themistor after removing ice build up on evap and airflow. I checked the resistance on heater. Defrost heater is good and didnt need to be replaced. Allow 24 hrs for unit to stabilize in temp. Unit is working fine. Use Authorization # WQ3AWQ3DPL1. No to q1,q2. No sign due to Covid-19 protocol."
REFRIGERATOR WHIRLPOOL WRT348FMES00 "I was able to remove ice build up on freezer evap and airflow vent. Too much food in freezer was causing ice build up. Freezer side is cean, Airflow vents are clean of ice. Allow 24- hrs for temp to stablize. Unit is working fine. No sign due to covid-19 protocol. No to q1,q2"
REFRIGERATOR MAYTAG MFC2062FEZ00 "i replaced the dual valve, turned on the water.No leaks, Ice maker went into harvest. Unit is working fine. No sign due to covid-19. No to q1,q2."
REFRIGERATOR KITCHENAID KRSC503ESS00 replace bad motor and test unit ok
REFRIGERATOR MAYTAG MFC2062FEZ00 "COMPLAINT THAT THE WATER COMING INTO THE ICE MAKER KEEPS RUNNING WHERE WATER IS OVER FLOWING THE ICEMAKER AND LEAKING INTO THE FEEZER, DOWN TO THE FLOOR. NO SIGN DUE TO COVID-19. NO TO Q1,Q2; ordrng 1 WPW10420083 (DUAL VALVE) and 1 W10884390 (ICE MAKER)"
REFRIGERATOR WHIRLPOOL WRT348FMES00 COMPLAINT THAT FREEZER HAS ICE BUILD UP ON BACK WALL. I DONT HEAR EVAP RUNNING. I WILL ORDER EVAP AND HARNESS TO CORRECT ISSUE. ALSO MY STEAMER WILL NEED TO REMOVE ICE.; ordrng 1 WP2315539 (motor-evap) and 1 W11177653 (harns-wire)
REFRIGERATOR FD KITCHENAID KFIS29BBMS00 "COMPLAINT THAT PF POPS UP ON DISPLAY INTERMITTENTLY. I CHECKED THE REFRIGERATOR, UNIT IS COOLING IN BOTH COMPARTMENTS. AUSTIN @ WHIRLPOOL TECHLINE, WE RAN A FEW TEST TO MAKE SURE UNIT IS WORKING FINE. SO FAR ALL TEST PASSED. REF NO# 7727772085. CUSTOMER SAID THAT SHE WILL HAVE AN ELECTRICIAN COME OUT TO CHECK CIRCUIT BREAKER/ POWER. THE REFRIGERATOR IS WORKING FINE AT THIS TIME. NO SIGN DUE TO COVID-19 PROTOCOL. NO Q1,Q2"
WASHER WHIRLPOOL GPW9150PW4 "COMPLAINT THAT WASHER DOESNT START SOMETIMES, WASHER STAYS ON AND WONTSHUT OFF.ALSO CANT MAKE SELECTIONS. I CHECKED FOR PANEL CONTROL AND USER INTERFACE. BOTH ARE DISCONTINUED. CUSTOMER WILL PURCHASE A NEW UNIT. NO TO Q1,Q2. NO SIGN DUE TO COVID-19 PROTOCOL."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 replace tube retainer and door and test unit ok file# 7727711740 call tech line and made repport unit is working as design techline siad customer must leave cup in dispener unit water stop coimg out same thing went getting ice q1n q2n No Customer signature due to COVID-19 protocol.
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "COMPLAINT THAT THE FREEZER IS GETTING ICE BUILD UP ON BACK FREEZER WALL. UNIT IS COOLING, JUST ALOT OF ICE ON BACK FREEZER WALL AND CONDENSATION IN REFRGERATOR. JOEL @ 7727684819. JOEL WANTS ME TO SEAL AROUND REFRIGERATOR/FREEZER DOOR GAPS. TO SEE IF THAT WILL HELP CONDENSATION FROM GETTING INTO UNIT. ALSO I WILL ORDER EVAP FRONT COVER DUE TO BROKEN BUTTON, FAN BLADE AND SILICONE.NO SIGN DUR TO COVID PROTOCOL. NO TO Q1,Q2; ordrng 1 W10486828 (cover-evap) and 1 WP2163777 (blade-fan) and 1 WP279368 (adhesive)"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 unit need dispenser replace; ordrng 1 W11163765 (tube) and 1 W11397167 (RETAINER) and 1 W11324588 (door) and 1 WPW10179146 (valve)
WASHER-TOP LOAD MAYTAG MVWX655DW2 "complaint that washer isnt filling up enough. I explained to customer that for this unit, you have to put washer on bulky sheets for the most water. Normal cycle isnt the go to cycle for more water. Also I had to rearrange where her washer was so that the drain hose was installed 48' high so that water doesnt sit inside of drain. Unit is working fine."
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "complaint that the ice dispenser isnt working well. I found that when dispenser dispenses ice, sometimes the dispenser door chute closes and a few pieces of ice may get left in the channel causing ice build up. I recommend customer to check channel to make sure all ice has dropped all the way thru. Ice is dispensing fine. Also once in awahile. dump ice bin so that ice dont freeze up in bin. No sign to covid-19.......no to covid-19q1,q2,q3"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "I REPLACED THERMOSTAT AND DEFROST TIMER ON R/C SIDE, AND HARNESS IN F/C SIDE. I REMOVED ALL ICE FROM BACK WALL FOAM. ALLOW 72HR FOR REFRIGERATOR TO STABALIZE. UNIT IS RUNNING AND WORKING AT THIS TIME."