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for North Decatur, GA
Brian - North Decatur, GA
Clinton was very friendly and a great communicator. He made sure the job was done to my satisfaction.
Barry - North Decatur, GA
On time, great service
Xinjie - North Decatur, GA
Margo - North Decatur, GA
Arrived shortly after calling. Explained everything well and showed me where to find things in my owners manual to optimize my dish washer.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "Check one dishwasher not drying,found 7-1code put unit into diag to reset the heater and advicecustomer on useing the rinse aid to help with the drying cycle unit check ok FCC.; (created new UIS, deleted prior attachment to UisID 101755)"
DISHWASHER WHIRLPOOL WDT710PAHZ1 installed panel and retainer. ok now
REFRIGERATOR SBS KITCHENAID KRMF706ESS01 "Check one refrigerator dispenser sputtering,remove filter and reinstall test unit check ok FCC."
MICROWAVE KITCHENAID KOCE500ESS07 "Check one microwave making hoise found faulti micro cooling fan,replace fan test unit check ok FCC."
DISHWASHER KITCHENAID KDTE234GPS0 "Checked one dishwasher legs bend,reolace legs and retainer test unit check ok FCC."
DISHWASHER KITCHENAID KDTE234GPS0 "Checked dishwasher not commong on,foundthe ui not connected to the control.connect ui test unit check ok."
WALL OVEN WHIRLPOOL WOC54EC0HS00 Arrived at residence and found that the client lining the oven liner with aluminum. Advised against this as it can affect heating and cooking. As well as the fact that the foil can adhere to the oven liner and the liner is not a serviceable part. Unit does heat and maintain temps.
DISHWASHER WHIRLPOOL WDT710PAHZ1 Replaced defective door panel. Ok now Directly shipping/mailing retainers and toe kick to the client.; ordrng 1 dsWPW10526114 (panel) and 1 dsWPW10503548 (retainer)
COOKTOP KITCHENAID KCGS556ESS02 "Customer is still having issues with center burner sputtering and popping on the low setting.Gas pressure is 4 inches WC.Per techline it's a gas supply issue,unit need to be at 5 inches WC.File #7723687544 .Spoke to the builder Brandon about what we've replaced on the unit and he will contact WPL about a replacement for the consumer.All of the other 4 burners work fine on all settings.Also adjusted gas flow at valve."
COOKTOP KITCHENAID KCGS556ESS02 "Replaced gas tubing,burner and gas valve.Same issue,burner start to pop after it heats up.Orderimg burner head/spreader.; ordrng 1 W10836409 (burnr-head)"
MICROWAVE WHIRLPOOL WOC54EC0AS04 "Check one oven light not going off when the door is closed,test found faulty door latch,replace test unit check ok FCC,"
COOKTOP KITCHENAID KCGS556ESS02 "Check cook top center burner making a popping sound,per tech line to replace teh burner orifice and cap,replace the oprifice burner and cap it still made the noise,replace gas valve still getting the poping sound sr#7723432097 check pressure4-7in MT said to reorder all the same pt.; ordrng 1 W10811958 (CAP-BURNER) and 1 WPW10639175 (HOLDER-ORF) and 1 W10674728 (SPUD-ORFCE) and 1 W10545801 (TUBING-GAS) and 1 W10545800 (tubing-gas) and 1 W11199023 (VALVE-BRNR) and 6 W11226732 (SCREW)s"
COOKTOP KITCHENAID KCGS556ESS02 "Install valve it's defective it will not turn when top is on,put old valve on and reorder new valve.AM for cutomer work in the pm.; ordrng 1 w11199023 (VALAV-BRNR)"
DISHWASHER WHIRLPOOL WDT710PAHZ1 check one dishwasher and found no error code run diagnostic cycle test heater works replace one retainer; used 1 wpw10503548 from stock
COOKTOP KITCHENAID KCGS556ESS02 "Checked complaint of center burner makes a poping noise on low,replace holder-orf,burner-head adn cap,unit still making noise ordering valve.; ordrng 1 W11199023 (VALVE-BRNR)"
COOKTOP KITCHENAID KCGS556ESS02 "Checked complaint of center burner noisey,check found it is making a poof sound as if all the gas is not lighting.ordering the burner,caps and holder-orf.; ordrng 1 WPW10639175 (HOLDER-ORF) and 1 HOLDER-ORF (BURNR-HEAD) and 1 W10811958 (CAP-BURNER)"
VENT HOOD WHIRLPOOL KVWB406DSS2 "need lower chimey for vent hood and ladder,pt#wpw10350864 did not receive.; ordrng 1 laderforventhood (ladder for vent hood)"
MICROWAVE WHIRLPOOL WOC54EC0AS04 "CHECK ONE WALL OVEN COMBO AND FOUND CIRCUIT BREAKER TURN OFF ,TURN ON BREAKER AND TEST MICROWAVE AND OVEN AND BOTH OF THEM WORKING"