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Local Reviews
for Naples, FL
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June - Naples, FL
Non-Helpful
Beth - Naples, FL
Tech lask of interest
Great Service
Craig - Naples, FL
First, technician showed up earlier than expected !! That's a real plus. Polite, courteous, and efficient. Had my problem with my dryer pin pointed in a matter of minutes. Problem solved.
Very knowledgeable. Diagnosed and repaired right away.
Michael - Naples, FL
FL
Laurel - Naples, FL
Great service
Austin - Naples, FL
Both the gentlemen were very nice and worked quick. They are an asset to your company.
Completed job, but left something else to be fixed
Matthew - Naples, FL
He called before arriving and completed job in a friendly manner. However while he replaced a part that he was there to fix, he replaced pieces that he had to take off and put them back in the wrong places, requiring another visit to fix these issues.
Ice maker
Nancy - Naples, FL
Perfect gentleman using PPE problem resolved highly recommended
Good service
Marie - Naples, FL
Communication with customer is important especially if not able to make appointed time.
Great service!
Peter - Naples, FL
Fixed our problem quickly. Diagnosed the problem with me ahead of time over the phone so he had the right parts with him to fix it when he got here. Thank you!!
Great Experience
James - Naples, FL
On time, knew the problem, addressed the problem and was professional.
alverez excellence
Edward - Naples, FL
Great service, but problem returned
Allan - Naples, FL
David was great. When he arrived, the Whirlpool refrigerator water dispenser (which had not been working) worked on the first try. So David did not have to do anything. It worked perfectly for 24 hours and then went out again. Made an appointment for a tech to come out next week. Seems to be an intermittent problem.
Courteous, knowledgeable and punctual
Justin - Naples, FL
Xavier knew exactly what the problem was but completed a diagnosis for verification. Made repairs with lightning speed and ensured a clean workspace and asked if I had questions or concerns. Highly recommended.
Terrific and professional
Ron - Naples, FL
Robert, as a supervisor, accompanied our technician to assist with installing a new part to repair our ice maker in our refrigerator. He was a true pro and a great rep for Flamingo. He was friendly, a good mentor, and displayed humility and people skills. Job was done quickly but not hurriedly, within the time frame promised, and the clean up impeccable. Price was fair and completed as promised. He was punctual as well. Could not have been more pleased.
Excellent Service
Joe - Naples, FL
I paid no cost for the service because despite being beyond the warranty period the Flamingo service representative encouraged me to contact the manufacturer who agreed the service should be covered.
Super Tech yielded awesome service
Ron - Naples, FL
Liandy S., our service rep made two visits. The 1st, to identify the reason our ice maker was not functioning. After correctly and quickly assessing our problem, he patiently explained our options and suggested the best and most cost efficient options. After selecting a plan of action, the part was ordered and a return date scheduled. On the 2nd visit with the new part, Liandy arrived on time, smile on his face and new part in hand. He quickly replaced the part, explained and showed us what he did & how it was done. His demeanor was pleasant, his expertise and skill, spot on. Within minutes, our initial impression was validated - expert technician, well spoken and succinct in his explanation, caring and pleasant in dealing with customers. We could not have been more pleased with Flamingo or Liandy.
Very courteous and prompt
Edward - Naples, FL
great service and prompt
John - Naples, FL
Santiago Alvarez is an asset for Flamingo Appliance Service.
Great technician, very prompt, knowledgable and professional!
Job - Naples, FL
Santiago was an excellent service provider!
Randy
Randy - Naples, FL
Santiago was very professional and got the judo e.
Professional
Dominic - Naples, FL
Santiago was very professional.
James - Naples, FL
Great service!
Jackie - Naples, FL
The service was great and the person who came to fix dishwasher was very nice, polite & professional. Definitely knew what he was doing and explained everything to us.
Disappointing Service
Moorings Park Grande Lake - Naples, FL
The washing machine was not fixed after two visits. I asked if they should run a test and Xavier said no. Resident ran a load of wash and the cycle didn't finish. Very unhappy!
Prompt service
Theresa - Naples, FL
oven repair
Vincent - Naples, FL
major repair - removal, repair & replacement w/o any damage to cabinet enclosure....
Thanks
John - Naples, FL
Santiago A.
WASHER WHIRLPOOL WFW6620HC0 "found today code and to code have need order this parts to repair , sa ) Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W11322905 (control) and 1 W11316250 (latch)"
Santiago A.
DRYER WHIRLPOOL KDTM354ESS3 "found today noise time run , need this to parts , sa ) Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 10 WP3976348 (absorber)s and 2 542638 (grease)s"
Santiago A.
REFRIGERATOR WHIRLPOOL n/a "normal sound today I explained to the client that this noise is normal, there is nothing wrong, this refrigerated, this cooling, ok and everything is working as this refrigerator works, saQ;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
Xavier R.
REFRIGERATOR KITCHENAID KRSC503ESS00 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19customer stated unit continues with the same issue with the temperature, found sealed system issue and boards, ordering new parts,; ordrng 1 W10779331 (compressor) and 1 WPW10143759 (dryer) and 1 WPW10239732 (evaporator) and 1 WPW10743957 (cntrl-elec) and 1 W11449066 (harness)"
Hector V.
OVEN WHIRLPOOL WFE525S0JS0 "customer answered Q1 & Q2 no , no signature due to covid 19 inspected unit found glass discolored , ordering part; ordrng 1 WP8053948 (glass-door)"
Hector V.
WASHER AMANA NTW4605EW0 "customer answered Q1 & Q2 no , no signature due to covid 19 inspected unit found suspenssion issues customer will thing about estimate"
Santiago A.
OVEN WALL KITCHENAID KOCE500ESS03 installled new parts now one parts damage need reoder parts come back to pepair . sa ) Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W10217711 (inverter) and 1 2mansjob
Xavier R.
DISHWASHER KITCHENAID KDTM704ESS3 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer stated that unit wasnt heating up properly, found error code related to the control baord, ; ordrng 1 W11368634 (control)"
Xavier R.
OVEN WALL KITCHENAID KOCE500ESS03 see tech 83 notes
Santiago A.
DISHWASHER KITCHENAID KDTM354ESS3 "today installed new panel and tested working well , sa ) Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
Santiago A.
RANGE WHIRLPOOL WFE510S0HS1 "2 time in this house I explained to the client why she is called because this time she says that the broil does not stay on all the time, I explained that the broil as the element works in the way that they are not on all the time the computer It is turned on or off to maintain the temperature or the broil that is what she is calling so it works on off is normal, nothing is wrong. in this range. saQ;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
Santiago A.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "For a reason after installing this motor and control the machine is not working, I don't know if the model and serial # that whirlpool gave to this client are the correct ones. I'm going to order these parts to see if it solves the problem if nothing else works that we can do. sa) Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W10834761 (harners) and 1 W11116422 (panel) and 1 HOUSING-UI (penel) and 1 WP661566 (thermo fuse) and 1 WPW10195039 (switch) and 1 WPW10653840 (latech)"
Santiago A.
DISHWASHER KITCHENAID KDFE104HPS0 today installed new part and tested run well . sa ) Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
Hector V.
DISHWASHER KITCHENAID KDTE234GPS1 "customer answered Q1 & Q2 no , no signature due to covid 19 inspected unit ran diagnostic not error code ,check pump&motor & dispenser & display working ok advice customer everything working fine."
Santiago A.
DRYER MAYTAG MEDX700XL0 today installled new parts and tested and tested no more noise . sa Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
Santiago A.
FREEZER WHIRLPOOL WRF555SDFZ09 FOUND TODAY DAMAGE MODULE NEED THIS PARTS TO REPAIRS SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W11449273 (module lithg) and 1 W11445850 (swtich)
Xavier R.
STOVE WHIRLPOOL WFE550S0HZ "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival installed new main harness in the unit, went to test mode no error code was found, ran it twice working ok, job completed."
Xavier R.
REFRIGERATOR WHIRLPOOL WRS321SDHW05 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer stated that unit was making to much ice, foudn damaged ice maker, installed new one, ran it working ok, job completed."
Santiago A.
WASHER MAYTAG MVWX655DW1 "TODAY INSTALLED ALL NEW PARTS AND TESTED WORKING WELL , NO MORE NOISE RUM OK Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
liandy s.
MICROWAVE KITCHENAID KEMS309BSS00 "no sign. q1,2-no. at arrival cust stated the unit was not going over 350 on bake. tested unit for errors and no error codes (just states good). reset breaker and instructed cust on use. tested unit working ok. FCC"
Xavier R.
DISHWASHER KITCHENAID KDTM604KPS0 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at at arrival customer stated that unit panel light were blinking, went to test mode found error code related to control and panel, ordering new parts,; ordrng 1 W11416458 (panel) and 1 W11410062 (control) and 1 W11412299 (switch)"
Santiago A.
WASHER WHIRLPOOL WFW6620HC0 "FOUND TODAY THIS WASHER NO DRIM WATER NEED THIS PARTS TO REPAIR , SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W11458345 (PUMP) and 1 W11322905 (CONTROL)"
Santiago A.
DISHWASHER WHIRLPOOL WDT970SAHZ0 TODAY IM TESTED FOR MORE 30 MIN NO SEE WATER LEAKING / SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
Santiago A.
REFRIGERATOR KITCHENAID KRFC300ESS03 today ajusted door and tested working well . sa Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
Santiago A.
OVEN WHIRLPOOL KOCE500EBS07 "found today damage panel ,need need this parts to repair . sa Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN; ordrng 1 W10916778 (panel)"
Xavier R.
REFRIGERATOR WHIRLPOOL WRX986SIHZ02 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer stated that unit right door wasnt closing properly, checked the door found huge damaged in the right corner of the gabinet where the hinge goes mounted and forcing the door to not close this cant be repair by us, customer will call the store in order to get some solution from them, job completed."
Xavier R.
RANGE WHIRLPOOL WFE515S0JS0 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival installed new control and harness, checked the voltage found no power coming into it, advised supervisor of the place to checked the sourse, job completed"
Xavier R.
RANGE WHIRLPOOL MER6751AAS "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer statedthat unit lower bake elemt wasnt working at all, found burned out element. customer will call us back when he makes the decision, job completed."
Xavier R.
DISHWASHER WHIRLPOOL WDTA50SAHZ0 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer stated that unit wasnt heating up properly, went to test mode found no error codes, ran a test mode cycle after it done heat coil had the right and apropiate temp. advised customer to try a better set up cycle to improve the funtion, job completed."
Xavier R.
OVEN WHIRLPOOL WFG745H0FS0 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival installed new panel and sensor, ran it twice working ok, job completed."
Xavier R.
ICE MAKER WHIRLPOOL KRFC704FPS03 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer stated that unit wasnt making ice, went to test mode found error code related to ice maker and heater cable, ordering new part,; ordrng 1 W11366500 (heater)"
Xavier R.
WASHER WHIRLPOOL WFW8620HW1 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19edwin will place an order for the entire dispenser system, very important to have RW with me next visit, customer requested morning appt.; ordrng 1 mastertech (master tech)"
Robert W.
WASHER WHIRLPOOL WFW8620HW1 reschedule with main ticket with tech 75 and SMT RW only please and thanks.; saved tckt
liandy s.
COOKTOP WHIRLPOOL KCGS550ESS01 "no sign. q1,2-no. at arrival cust stated the middle burner will not ignite properly and lights with an ecplosion. found loose head. installed head coreectly to correct issue. tested unit working ok. FCC"
Santiago A.
REFRIGERATOR KITCHENAID KBSD608ESS01 "TODAY INSTALLED NEW MODULE AND TESTED WORKING WELL , SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
Santiago A.
DISHWASHER KITCHENAID KDTE104ESS3 TODAY INSTALLLED NEW PART NAND TESTED NO SEE MORE LEAKING WATER . SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
Santiago A.
DISHWASHER WHIRLPOOL WDT710PAHZ1 "TODAY IM TESTED WORKING WELL ,DRYER WELL . SA Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN"
Santiago A.
REFRIGERATOR WHIRLPOOL WRF540CWHZ02 Client is responsible for paying for these parts and if you want to cover this work in the notes is the price and case number I call whirlpool and report this they will not cover this work client is notified. saW11163764 hamble price 75.88 need qt 2 lobor and service 169.95case#7729459930 Q;1 NO Q2; NONO SIGNATURE DUE TO COVID 19;MN
Xavier R.
WASHER WHIRLPOOL WTW6120HW0 "Q1-NO , Q2-NO, Q3 NO Customer will not sign invoice due to COVID-19at arrival customer sated that unit was baggin a lot, found damaged suspensions, installed new ones, went to test mode no error code was found, job completed."
Hector V.
DRYER WHIRLPOOL WGD6620HC0 "customer answered Q1 & Q2 no , no signature due to covid 19 ran diagnostic error code f3e3 , ordering part; ordrng 1 WP8577274 (thermistor) and 1 W11350212 (board) and 1 W11396709 (therm)"