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for Monroe, GA
Great service, solved issue
Melanie - Monroe, GA
Our technician was knowledgeable, pleasant, and fixed the problem.
Darron - Monroe, GA
If everybody are like Roy the world would be a better place
Donna - Monroe, GA
Me Purdy is very thorough and pleasant. Great service.
Mark - Monroe, GA
Roy was very knowledgeable. He seemed to know my washing machine inside and out. He had it fixed in practically no time at all. I did 2 loads of laundry after he left with no problems whatsoever.
David - Monroe, GA
Mr Purdy did a fantastic job. He was not able to fix problem on first trip but he ent above and beyond to get our dryer fixed and to keep us informed of what was needed and when it would be available
Great service. Very thorough!
Marion - Monroe, GA
Marvin was great!! Knew I exactly what to look for and quickly fixed my problem.
Barry - Monroe, GA
Great service, fair product
Tim - Monroe, GA
Perry - Monroe, GA
I was kept informed of the arrival time and was provided a photo of the technician. He diagnosed the problem immediately and demonstrated why it was happening so I could see it for myself. Highly recommend this company!
Carlton - Monroe, GA
Marvin performance was Perfect!!!!! He was very friendly and he explained all of work! Please keep him if I need him again.
Nancy - Monroe, GA
Stacey - Monroe, GA
The appointment time we had scheduled initially was the perfect time, I stayed home and the tech called me and said he wasn’t going to make it. I called and rescheduled and told them the hours I would be home. The tech showed up outside those hours then hung up on my husband because we weren’t home. I will never use this company again.
Sarah - Monroe, GA
Nancy - Monroe, GA
Great service. Friendly. Knowledgeable. Courteous.
Good service, on time,
Don - Monroe, GA
Great customer service, efficient
Jessica - Monroe, GA
Purdy was very friendly and knowledgeable about our appliances. He fixed our stove quick and efficiently, and gave us some helpful tips for care of our other appliances to prolong their life.
James - Monroe, GA
Fast warranty service at a price I like—free.
Regina - Monroe, GA
Service was awesome!
Prompt, Courteous & Efficient
Susan - Monroe, GA
The service technician identified the problem, fixed it, and was very professional.
Teresa - Monroe, GA
Benjamin - Monroe, GA
You will be my first call next time. Roy was excellent.
Roy was very nice, great service, cost too high for seniors living on fixed income but understand things break
Harold - Monroe, GA
Teddi - Monroe, GA
He found the problem! Another company had come out and was not able to find problem
Christie - Monroe, GA
I had an excellent experience after having some issues with the initial service call. Roy, as well as, Derrick then came back & resolved the issue.
Barry - Monroe, GA
Service was good but took 3 trips to get the refrigerator working properly again
Awesome people who provide great service
Debbie - Monroe, GA
Donnet - Monroe, GA
Was not happy they take days to fix my washer
Catherine - Monroe, GA
DISHWASHER KITCHENAID KUDS01FLSS3 "customer answer to q1,q2:no checked one dishwasher and found control bad and part no longer available ahs will call customer in 48-72 hours did not sign due to covid-19 protocol"
RANGE - ELEC MAYTAG MER6600FZ2 "customer answer to q1,q2:no checked one elect range and found inf switch bad replace one inf switch test ok did not sign due to covid-19 protocol"
DISHWASHER KITCHENAID WDT750SAHB0 "custome answer to q1,q2,and q3 no checked one dishwasher and replace one motor7pump and one elect conrol die not sign due to covid-19 protocol"
REFRIGERATOR KITCHENAID KRMF706ESS01 "chstomer andwer to q1,q2 :no checked one french door refrigerator and found th auger motor rust and frozen replace one auger motor and one shaft test ice now dispensing did not sign due to covid-19 protocol"
REFRIGERATOR-FD WHIRLPOOL WRF757SDHZ00 "CUSTOMER ANSWER TO Q1,Q2,Q3 :NO CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND THE PRIMARY VALVE COIL OPEN REPLACE ONE VALVE AND TEST WATER COMING TO DISPENSER DID NOT SIGN DUE TO COVID-19"
WASHER-TOP LOAD WHIRLPOOL WTW5000DW2 "ANSWER TO Q1,Q2,AND Q3 NO CHECKED ONE WASHER AND FOUND NO ERROR CODES TEST WASHER AND SHOW CUSTOMER WHAT CYCLES TO USED BULKY AND DEEP WATER WASH TO GET MORE WATER DID NOT SIGN DUE TO COVID-19 PROTOCOL"
OTR MICROWAVE WHIRLPOOL WMH31017HS2 checkec one otr microwave and found control elect bad no voltage to rangelight replace one control and test working well
DISHWASHER KITCHENAID KUDS01FLSS3 installed wash pump drain pump and thermal fuse tested unit ok now
OTR MICROWAVE WHIRLPOOL WMH31017HS2 checked one microwave and found no voltage to bulb; ordrng 1 W10892389 (CNTRL-ELEC)
REFRIGERATOR-FD WHIRLPOOL WRF540CWHB01 checked one french door refrigerator and found the unir cover panel damage replace one panel shiped to customer by whirlpool customer service
DISHWASHER WHIRLPOOL WDT730PAHZ0 found wash pump open replaced wash pump tested
DRYER MAYTAG MEDB765FC0 AARON'S SALE & LEASE CUST FOUND DOOR BENT STRAIGHTEN DOOR SO CATCH WILL HOLD UNIT OK NOW
WASHER WHIRLPOOL MVWB765FC2 AARON'S SALE & LEASE found unit touch pad connector loose reinstalled tested reset
DISHWASHER WHIRLPOOL WDF330PAHS0 CUSTOMER WENT AHEAD AND REPLACE THE DISHWASHER DONT WANT TO ADD MORE COST TO WHAT THEY ALREADY SPEND
REFRIGERATOR WHIRLPOOL MFD2561HES found unit cooling checked unit found condensor blocked cleared condensor area advised cust to call when unit is not working
WASHER-TOP LOAD MAYTAG MVWB835DW4 WASHER CONTINIOUSLY DRIPS/CUST ON WELL WATER SEDIMENT IS THE CAUSE OF THE INLET VALVE NOT CLOSING/REPLACED VALVE & TESTED CHK OK
DISHWASHER WHIRLPOOL WDF330PAHS0 checked one dishwasher at the end of cycle drain pump only himminh and not running bale out water anfd found nothing jamming the impeller; ordrng 1 W10876537 (PUMP-DRAIN 75.23)
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 installed augar motor and impeller tested unit okn
DRYER AMANA NED4655EW1 open element replaced tested unit ok now; used 1 279838 (ELEMENT) from stock
DRYER MAYTAG MEDC465HW0 found lint inside door advised cust to clear venting unirt ok now
N/A N/A KUDS01FLSS3 MOTOR LEAKING ORDER PART; ordrng 1 W10782773 (pump&motor) and 1 8193762 (thermal fuse) and 1 WP661658 (pump-drain)
WASHER WHIRLPOOL WTW5000DW3 checked one washer top load and found cold water valve broken replace one valve recaliberate machine control test normal cycle
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 AUGER STRIPPED ORDER PARTS; ordrng 1 WPW10317991 (MOTOR) and 1 WP63052-2 (impeller)
DRYER MAYTAG MEDB835DW4 found heater coming on when heater cycle off heater will not come back on; ordrng 1 WP8577274 (thermistor) and 1 W11126010 (motor-drve) and 1 WP697772 (blower wheel)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CHECKED ONE FRENCH DOOR REFRIGERATOR AND FOUND NO FROST IN FREEZER COMPARTMENT OR CONDENSATION IN THE REFRIGERATOR ALLD DOORS CLOSING WELL JUST ADVICE CUSTOMER TO STORE ITEMS BELOW THE CENTER DIVIDER
DISHWASHER WHIRLPOOL WDF330PAHS0 advised cust drain is the problem pic on sd-moble
RANGE KITCHENAID KSEG950ESS1 switch stuck in high order part; ordrng 1 W10917724 (switch-inf) and 1 WPW10251108 (elmnt-surf)
REFRIGERATOR WHIRLPOOL WRF555SDFZ09 CHECKED ONE FRENCH DOOR REFRIGWEATOR AND TESTRR FREEZER TEMP AT O*F REPLACEONE ICE MAKER ASSY
WASHER WHIRLPOOL WTW5000DW3 CHECKED ONE WASHER AND FOUND COLD WATER VALVE BROKEN; ordrng 1 W11038689 (VALVE)
N/A N/A MH6150XHB SR FILE #7727155998 checked one otr microwave and found mag tube short and part no longer avaliableTICKET WILL TURN OVER TO AHS
DRYER MAYTAG MEDB835DW4 installed control tested unit heating ok
OTR MICROWAVE AMANA AMV2307PFB3 found unit not vented to outside normal operation unit working ok
DISHWASHER WHIRLPOOL WDF330PAHS0 found drain line clogged unclogged tested
WASHER WHIRLPOOL WFW92HEFW0 found pump clogged unclogged filter cleared tested unit ok now called cont they said this is cover under cont swpn21c7b9e7-1cont
DRYER AMANA NED4655EW1 open cut off replaced tested unit ok now; used 1 279816 (CUTOFF-TML) from stock
REFRIGERATOR WHIRLPOOL WRF767SDEM01 installed evap frz recharged unit 5.50 oz wopoo00xpl2
OVEN AMANA AER6603SFB2 block for unit burnt all nut loose order parts cust will have line cord; ordrng 1 WPW10245259 (block-term) and 6 WP3400029 (nut)s
DRYER MAYTAG MEDB835DW4 found loose connection on board reinstalled unit ok now
REFRIGERATOR WHIRLPOOL WRF767SDEM01 order frz evap can not find leak on coil order part; ordrng 1 WPW10608485 (evap frz)
MICROWAVE WHIRLPOOL WMH31017HZ0 installed control and blub tested unit ok now wojr400apl1