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Local Reviews
for Miami Lakes, FL
Powered by Fluid LOCALFridge still does not work
Jaime - Miami Lakes, FL
Tech did not follow up, drive icemaker still does not work. Had to call to get the tech back to repair
Great service
Omar - Miami Lakes, FL
Great service
Bobby - Miami Lakes, FL
Great customer service and very professional
Angelo
Angelo - Miami Lakes, FL
Good service & very nice serviceman
F
Eduardo - Miami Lakes, FL
Marcelo excellent service technician
Jorge - Miami Lakes, FL
Great Service
Maria - Miami Lakes, FL
Very nice gentleman & professional.
Great Service
Joyce - Miami Lakes, FL
Excellant
Great technician with wonderful personal communication.
David - Miami Lakes, FL
He went above and beyond to make sure I Knew exactly what he had to do to fix my problems.
JL Barreto
Jorge - Miami Lakes, FL
Marcos service man had excellent product knowledge, gave us education on appliances, very professional and respectful.
Great Service!
Elizabeth - Miami Lakes, FL
Excellent service!
prompt. punctual. efficient
Emma - Miami Lakes, FL
i was really happy with my service provider. except, thought the replacement part was expensive.
Leaking Ice Maker
Madeline - Miami Lakes, FL
The techs are friendly and persistent in figuring out what was wrong with my ice maker in my refrigerstor. However, after several attempts but I finally have a working ice maker. Wish it didn’t take so many tries.
very good service
Mariela - Miami Lakes, FL
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed IM and tested im and valve on the unit. Unit is working fine.
Jeremy F.
DRYER MAYTAG MEDC465HW0 Customer complaint unit is not heating. Checked unit and found airflow issue on dryer. Cleaned vent for Customer. Unit now working fine.
Jeremy F.
DRYER MAYTAG MEDC465HW0 Customer complaint unit is not heating.Checked unit and found broken wire to heating element. Repaired wire and tested after unit is now working fine. q1no q2no. No sign due to covid 19
Jeremy F.
REFRIGERATOR WHIRLPOOL GB2SHDXTQ00 "Customer complaint unit is not cooling. Checked unit and found bi-metal at fault on the unit, Ordering part to solve issue. q1no q2no. No sign due to covid 19; ordrng 1 wp67003426 (bi-metal)"
Jeremy F.
MICROWAVE OTR WHIRLPOOL WMH32519HZ4 Installed display on the unit and tested after unit is now working fine.
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Installed IM on the unit and tested after unit is now working fine
Danny D.
REFRIGERATOR WHIRLPOOL MFI2269VEM10 tech training - 36
Jeremy F.
DISHWASHER WHIRLPOOL KDTE104ESS3 Installed the sump on the unit and tested after unit is now working fine.
Jeremy F.
MICROWAVE OTR WHIRLPOOL WMH32519HZ4 "Customer complaint unit is not making end tones, Checked unit and found control at fault on the unit. Ordering part to solve issue. Q1no Q2no. No sign due to covid 19; ordrng 1 W11342846 (control)"
Jeremy F.
OVEN WHIRLPOOL WEE510S0FS2 Installed the sensor on the unit and tested after unit is now working fine
Jeremy F.
DISHWASHER WHIRLPOOL KDTE104ESS3 Customer complaint unit is not washing. Checked unit and found sump at fault on the unit. Ordering part to solve issue. q1no q2no. No sign due to covid 19; ordrng 1 w10909703 (control) and 1 wpw10605057 (sump)
Jeremy F.
OVEN WHIRLPOOL WEE510S0FS2 Customer complaint unit is not getting hot enough. checked unit and found sensor at fault on the unit. ordering part to solve issue. q1no q2no.; ordrng 1 W10833885 (sensor)
Jeremy F.
WASHER WHIRLPOOL WFW560CHW0 Customer complaint UI not responding. checked unit and found panel at fault on the unit. Reset panel and tested after unit is now working fine. ffc. q1no q2no. no sign due to covid 19
Jeremy F.
RANGE KITCHENAID KSEG700ESS3 Installed the fan on the unit and tested afterr unit is now working fine. q1no q2no.
Jeremy F.
RANGE KITCHENAID KSEB900ESS1 Customer complaint F2 error code. Checked unit and found panel at fault on the unit. Panel is covered by extended warrenty. Ordering parts to solve issue. q1 no q2no. no sign due to covid 19; ordrng 1 W10920246 (panel) and 1 W11099664 (control)
Jeremy F.
RANGE KITCHENAID KSEG700ESS3 Customer complaint unit is making a noise. Checked unit and found convection fan at fault on the unit. Ordering part to solve issue. q1 no q2no.; ordrng 1 w11414552 (fan)
Danny D.
MICROWAVE KITCHENAID KEMS309BSS00 TECH TRAINING - 36
Jeremy F.
DISHWASHER KITCHENAID KUDI02CRBS0 "Customer complaint unit is still not dispensing detergent. Checked wires to dispenser and control. Wires are good, Unit also has a bad control. Will talk to MT for possible refund for Customer on labor and part at our cost. Customer does not want to repair unit any further."
Jeremy F.
DISHWASHER WHIRLPOOL WDF530PAYB3 Customer complaint top rack is falling. Ordering parts to solve issue with unit. Q1 no Q2 no. No sign due to covid 19; ordrng 4 WP8575897 (wheel)s and 2 WP3385089 (rail)s and 3 WP8565925 (stop)s and 3 W10850374 (wheeler)s
Jeremy F.
DRYER WHIRLPOOL WED560LHW0 Customer complaint unit is creating condensation inside the unit. Checked unit and found vent does not have flap. Allowing moisture inside unit. Informed Customer of this. Unit is now working fine. FCCQ1 no Q2 no. No sign due to covid 19
Jeremy F.
DISHWASHER KITCHENAID KUDI02CRBS0 Installed dispenser on the unit and tested after unit is now working fine. Q1 no Q2 no. No sign due to covid 19
Jeremy F.
DISHWASHER KITCHENAID KUDI02CRBS0 Customer complaint unit is not getting rid of soap. Checked unit and found dispenser at fault on the unit. Ordering part to solve issue. Q1 no Q2no. No sign due to covid19; ordrng 1 WPW10224430 (dispenser)
Danny D.
REFRIGERATOR WHIRLPOOL WRF757SDEM01 TECH TRAINING 36
Jeremy F.
OVEN WHIRLPOOL WOS72EC0HS01 Installed both parts on the unit and tested after unit is now working fine. Q1 no Q2 no. No sign due to covid 19
Jeremy F.
ICE MACHINE KITCHENAID KUIC18PNXS3 Customer complainit unit is making a noise. Checked unit and found pump clogged. Removed obstruction and tested after unit is now working fine. Q1 no Q2 no. No sign due to covid 19.
Marcelo M.
VENT HOOD WHIRLPOOL WVW51UC6HV0 "Installed new chimey please use autho for labor unit has now passed all testing and is working to factory specs (FCC)UPO3X00NL2 FROM LUZnot sign due to COVID-19 protocol. Q1: No, Q2: No"
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Customer complaint unit is not making ice. Checked unit and found IM at fault on the unit. Q1 no Q2 no. No sign due to covid 19; ordrng 1 W10873791 (icemaker) and 1 WPW10179146 (valve)
Jeremy F.
RANGE KITCHENAID KSEG700ESS3 Installed both parts on the unit and tested after unit is now working fine. Q1 no Q2 no. No sign due to covid 19
Jeremy F.
OVEN WHIRLPOOL WOS72EC0HS01 Customer complaint unit is not starting. Checked unit and found panel at fault on unit. Ordering panel to solve issue.; ordrng 1 W11428583 (panel) and 1 W11261165 (control)
Jeremy F.
WASHER WHIRLPOOL WTW5000DW3 Installed control on the unit and tested after unit is now working fine.
Jeremy F.
RANGE KITCHENAID KSEG700ESS3 "Customer complaint LF burner on the unit staying on high, and also panel getting hot to the touch during bake. Ordering LF switch and sensor on the unit.; ordrng 1 W11129442 (switch) and 1 W10833885 (sensor)"
Jeremy F.
WASHER WHIRLPOOL WTW5000DW3 Customer complaint unit is not starting the cycke. Checked unit and found control at fault on the unit.; ordrng 1 W11417466 (control)
Jeremy F.
WASHER WHIRLPOOL WTW5000DW3 Customer complaint unit will not complete cycle. Checked unit and found control at fault. Reset control on the unit and tested after unit is now working fine. FCC Q1 no Q2 no. No sign due to covid 19
Marcelo M.
REFRIGERATOR WHIRLPOOL WRS315SDHM01 "Called TCT spoke to Falisha Please use autho ( WRCO500NL2 ) Found gaskets and liner Damages i replaced both doors for this issue and ran tesitng unit now passes and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Customer complaint frost in freezer i checked unit found gaskets not closing correctly, i used heat gun and defrosted all frost , sealed freezer gaskets to liner and dryed out unit compleatly unit now passes all testing and is working as designed (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
DISHWASHER WHIRLPOOL WDF331PAHS0 "Customer complaint unit .leaking i checked and made adjusments to door gaskets found them not in place correctly unit has passed all testing after repairs and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
REFRIGERATOR WHIRLPOOL WRS311SDHMO2 "Customer complaint frost in freezer i checked unit found gaskets not closing correctly, i used heat gun and defrosted all frost , sealed freezer gaskets to liner and dryed out unit compleatly unit now passes all testing and is working as designed (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan M.
REFRIGERATOR WHIRLPOOL ED25DWXTN00 Cx complaint unit leaking water. Upon arrival checked unit and found that unit water valve is leaking. Removed and replaced water valve. Tested unit and it is working properly. FCC
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Upon arrival checked unit for leaks with UV goggles. Found no points of leakage. Checked pressures on unit HI/130 LO/0. Called techline and spoke with Joel. As per techline flush unit from lowside through evap through capillary and high side flush aswell. Pull vacuum and recharge unit. REF# 7728074443; ordrng 2 WPW10143759 (drier)s
Jonathan M.
DISHWASHER WHIRLPOOL WDF520PADM7 Cx complaint unit not drying. Upon arrival checked unit and found that Cx is not using rinse aid. Also found that sump motor connection was loose. Tightened connections. Advised them to use rinse aid for optimal drying performance as is required. Tested unit and it is working properly. FCC
Marcelo M.
REFRIGERATOR WHIRLPOOL WRS311SDHM02 "Unit is under 30 days customer has noticed ice container cracking when cleaning ice bin i took pictures re placed unit and unit has now passed (FCC)ot sign due to COVID-19 protocol. Q1: No, Q2: No"
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Cx complaint unit not cooling. Upon arrival checked temps on unit and it is at 31 degrees. Need to return with Uv googles to check for leaks along with techline documentation.; ordrng 1 UVGOGGLES (UV GOGGLES)
Marcelo M.
WASHER WHIRLPOOL WFW6620HW0 Please see tech 36 notes
Marcelo M.
OVEN WHIRLPOOL WEE510S0FS "Checked unit found plastic door trim that holds door handle stripped i replaced door handle and trim and ran testing unit now passes and is wokring as deisnged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
REFRIGERATOR BI WHIRLPOOL WRS311SDHM02 "Customer complaint frost in freezer i checked unit found gaskets not closing correctly, i used heat gun and defrosted all frost , sealed freezer gaskets to liner and dryed out unit compleatly unit now passes all testing and is working as designed (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
David Q.
ICE MAKER KITCHENAID KUID308ESS2 "FCC, found defective valve,also weak water flow to unit, replaced valve and advised customer to get a plumber to correct water flow issue so the unit could start producing ice properly,q1 no,q2 no, n/a to sign due to covid 19 protocol."
Marcelo M.
RANGE - ELECTRIC WHIRLPOOL WEE510S0FS2 "Customer complaint unit touch pad has issues also thermal breakage casused from heat i replaced cooktop and panel for this issue and ran testing unit now passes and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
RANGE WHIRLPOOL WEE510S0FS2 "Customer complaint unit has a thermal crack on cooktop , buttons to set time on control not working , i replaced both panel and control , cooktop for thermal cracking and ran testing unit now passes and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
DISHWASHER WHIRLPOOL WDF331PAHS "Customer complaint door not closing correctly i checked and found panel warraped causing door not to close compleatly. i replaced panel for this isse and ran testing unit now passes , unit now passes and is working as designednot sign due to COVID-19 protocol. Q1: No, Q2: No"
Marcelo M.
MICROWAVE WHIRLPOOL WOC75EC0HV03 "WPO3500NL2 PLEASE USE AUTHO, Checked and found handle stripped to door i replaced both door and handle and ran testing unti now passes and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"