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Local Reviews
for Miami Lakes, FL
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Eduardo - Miami Lakes, FL
Marcelo excellent service technician
Jorge - Miami Lakes, FL
Great Service
Maria - Miami Lakes, FL
Very nice gentleman & professional.
Great Service
Joyce - Miami Lakes, FL
Excellant
Great technician with wonderful personal communication.
David - Miami Lakes, FL
He went above and beyond to make sure I Knew exactly what he had to do to fix my problems.
JL Barreto
Jorge - Miami Lakes, FL
Marcos service man had excellent product knowledge, gave us education on appliances, very professional and respectful.
Great Service!
Elizabeth - Miami Lakes, FL
Excellent service!
prompt. punctual. efficient
Emma - Miami Lakes, FL
i was really happy with my service provider. except, thought the replacement part was expensive.
Leaking Ice Maker
Madeline - Miami Lakes, FL
The techs are friendly and persistent in figuring out what was wrong with my ice maker in my refrigerstor. However, after several attempts but I finally have a working ice maker. Wish it didn’t take so many tries.
very good service
Mariela - Miami Lakes, FL
Marcelo M.
DISHWASHER WHIRLPOOL n/a "Checked and found door not closing properley i made adjstments to strike and catch from the user interface to the upper part of the tub and ran testing unit has now passed and is working as desinged (FCC)not sign due to COVID-19 protocol. Q1: No, Q2: No"
David Q.
DISHWASHER WHIRLPOOL WDF331PAHS0 "replaced toe and fornt panels to correct problem,checked unit working okay"
David Q.
RANGE-OVEN WHIRLPOOL WFE320M0ES2 "FCC,customer stated that left front element was not working properly, found defective switch, replaced switch to coprrect problem,checked unit working okay."
David Q.
DISHWASHER WHIRLPOOL WDF331PAHS0 "found defective front panel, ordering right color.; ordrng 1 WPW10274902 (front panel)"
David Q.
WASHER WHIRLPOOL WFW6620HW0 "FCC, customer stated that unit was not spinning properly and that panel was locking up, found unit working properly at this time,ran a diagnostic test, unit not giving error codes, hot/cold valves ok and unit completeling the final spin, everything working as designed, advised customer not to overload unit."
Marcelo M.
REFRIGERATOR JENN-AIR JS48NXFXDE01 "Customer complaint food freezing fresh food section made adjustments to both left and right side gaskets , set temps to +1 freezer 39 fresh food customer has noticed a big differenece from my last visit with the veggies , unit now passes and is working as desinged (FCC)"
Danny D.
MICROWAVE JENN-AIR JMW2430DS03 tech training - 24
Jonathan M.
WASHER WHIRLPOOL WTW7500GW2 "Customer complaint unit making loud noise. Upon arrival checked for error codes, found no error codes. Ran auto test cycle. Unit ran through properly. Advised Cx of properly loading of unit and detergent usage. Tested and calibrated unit and it is working properly. FCC"
Jonathan M.
DRYER-ELECTRIC WHIRLPOOL WED7500GW0 Customer complaint unit not drying properly. Upon arrival checked ventilation and found that it was good. Advised Cx to use timed dry to avoid using sensor dry and ensure complete cycles. Tested unit and it is working properly. FCC
Jonathan M.
REFRIGERATOR SBS WHIRLPOOL WRS588FIHZ00 Customer complaint unit freezing food in FF. Upon arrival checked unit and found that Cx was blocking air supply. Advised Cx that air vent needs to be clear of any items to prevent freezing. Checked and adjusted temps. Unit is working properly. FCC
Marcelo M.
COOKTOP JENN-AIR JEC453BS00 "Please use autho customer complaint unit has a thermal crack, i replaced cooktop for this issue and ran testing unit now passes and is working as designed (FCC)"
Marcelo M.
VENT HOOD JENN-AIR JXW8536DS0 "Customer requested me to check unit ran testing on fan motor made adjustments to filter housing, advised customer to clean filters when they get yellow and covered with grease unit has passed all other testing and is working as deisnged (FCC)"
David Q.
WASHER MAYTAG MVWB765FW3 "FCC,customer stated that unit was not spinning properly, found unit displaying f0e5 error code(off balance) called partner team,AUTH#MOGYYOOAPL1,reconnected right front suspension spring to correct problem,checked unit working okay."
David Q.
WASHER WHIRLPOOL WTW4850XQ0 "customer stated that unit was shaking too much when spinning and leaving the clothes wet, found defective suspension and ring-tub, replaced both parts to correct problem,checked unit working okay."
Marcelo M.
MICROWAVE OTR WHIRLPOOL WMH32519HZ4 Assisted tech 36 unistalliing and installing
Danny D.
WASHER WHIRLPOOL WTW4955HW1 "ran unit through full cycle, found machine working as designed. explained proper use and care of machine to Customer and explained the different noises she can expect to hear from the machine."
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer complaint unit not cooling properly. Upon arrival checked unit and found Fc at 29 and Rc at 40. Returning with UV goggles to pinpoint leak along with evap to replace if needed. Comp is running properly.; ordrng 1 UVGOGGLES (UV GOGGLES) and 1 W11256565 (evap) and 1 WPW10143759 (drier)
Jonathan M.
FREEZER KITCHENAID KRMF706ESS01 "Upon arrival found that door came in the same way, Contacted Debbie and was advised to call Techline and partner team. Called Techline spoke with Steve. As per techline was advised to have the part researched once again. Contacted Debbie and she will be speaking with Partner team. REF#7726212543; saved tckt"
Danny D.
REFRIGERATOR KITCHENAID KUID308ESS2 tech training - 36 chris SR#: 7726392765
Alexis S.
RANGE - ELECTRIC AMANA AER5330BAS0 "The unit has a shorted main board. The Customer is not going to do the repair at the time, and is only paying the service fee."
Alexis S.
RANGE - ELECTRIC WHIRLPOOL WFE540H0AS0 The element on the unit is open causing the problem. I replaced the element and tested the unit. Unit is working good now. FCC
Jonathan M.
FREEZER KITCHENAID KRMF706ESS01 "Upon arrival called techline spoke with David, Found that when spacer was installed unit was working properly. Door fold is not actually making contact with switch as per techline door needs to be ordered. Called Debbie in order to place manual order for correct door. REF# 7726212543; saved tckt"
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 "Upon arrival removed and replaced drier, placed unit into vacuum and found that unit was holding vacuum. Allowed unit to continue in vacuum to remove possible restrictions. Recharged unit according to specifications. Advised Customer to give unit 24hrs to cool"
David Q.
REFRIGERATOR KITCHENAID KUID308ESS2 "customer stated that unit was getting water but the clean light was turned on, reset led light and went on self cleaning to correct problem, unit working okay, advised customer to start using the unit as normal after the self cleaning cycle."
Jonathan M.
REFRIGERATOR WHIRLPOOL WRF535SWHZ01 Customer customer unit not cooling properly. Upon arrival checked unit and found temps in RC at 56 and in FC 40 degrees. Found frost build up in evap zone. Need SS to fix problem.; ordrng 1 W11256565 (evap) and 2 W11179385 (drier)s and 1 W10507884 (comp)
David Q.
REFRIGERATOR WHIRLPOOL KSRP25FTMS02 "FCC, customer stated that unit was making a noise coming from the back, found loosed condenser motor blade, reconnected blade to correct problem,cheked unit working okay."
David Q.
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced door, harness and switch to correct problem,checked unit working okay."
David Q.
REFRIGERATOR WHIRLPOOL ED5JHAXTL00 "FCC, customer stated that unit was not cooling properly, found unit losing temperature and evaporator frozen half way, unit it is going on defrost, evap. motor okay, bimetal okay, heater okay, unit has a sealed system problem that just started happening,provided estimate to customer and discount on parts, he will buy a new unit, owner provided a cc info over the phone, n/a for signature."
David Q.
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "replaced ice maker to correct problem,checked unit working okay."
Jonathan M.
DISHWASHER WHIRLPOOL KUDK03CTSS2 Upon arrival confirmed damage to unit. Found that unit was not damaged. Unit is working properly.
David Q.
REFRIGERATOR WHIRLPOOL GI6FARXXY06 "customer stated that unit was not producing ice, found defective ice maker, ordering .; ordrng 1 W10882923 (ice maker) and 1 WPW10312696 (valve)"
Jonathan M.
DISHWASHER WHIRLPOOL KUDK03CTSS2 "Customer complaint unit may have wire damage. Upon arrival made visual inspection to unit, found that wires are in good condition, insulation slighty damaged but intact. Unit is working properly. FCC"
Manny R.
DISHWASHER JENN-AIR JDB9600CWP0 auth r11253 replaced power cord to correct problem.checked unit working okay
David Q.
DISHWASHER WHIRLPOOL WDF560SAFM2 "FCC,customer stated that unit was leaking from the bottom front when using it, found unit filling up by itself due to defective water valve, replaced valve too correct problem, checked unit working okay."
David Q.
WASHER MAYTAG MVWC565FW1 "FCC, customer stated that the got cut with the unit top when taking the clothes out, found sharp edge on top, replaced top to correct problem,checked unit working okay,AUTH#MM1RO00WPL1."
David Q.
REFRIGERATOR KITCHENAID KBSD602ESS01 "FCC, customer stated that door had come damaged upon delivery, found damaged door handle and dented fresh food door,customer doesn't want the unit to be repaired since it's brand new, they would like to get a replacement unit from Lowes,called partner team to document,s/w Emma,file# 7725890210."
David Q.
MICROWAVE WHIRLPOOL WMH31017HS2 "FCC, customer stated that interior light was flickering the the door was being opened,found defective microswitch, replaced switch to correct problem,checked unit heating and working okay.; used 1 W10727360 (MICROSWITCH) from stock"
David Q.
RANGE-OVEN WHIRLPOOL WFE520S0FS1 "FCC, found oven door hinge off position and desconnected door gasket as well, reconnected oven door and gasket to correct problem,checked unit working okay."
David Q.
REFRIGERATOR WHIRLPOOL GSS26C4XXY02 "customer stated that unit was working on/off, that it was cooling and defrosting, found unit cooling at this time but customer said it was working erratic, provided estimate to customer for a new control board, ok to proceed with repair.; ordrng 1 W11088499 (control board)"
David Q.
REFRIGERATOR KITCHENAID KUID308ESS2 "FCC, customer stated that unit was not getting water, found defective water valve, also weak water flow to unit, replaced valve to correct problem,checked unit working okay, advised customer to get a plumber to correct water flow issue to unit."
David Q.
DRYER MAYTAG n/a "FCC, found unit not starting the cycle due to opened thermal fuse, replaced fuse to correct problem,checked unit working okay.; used 1 3392519 ("
David Q.
REFRIGERATOR KITCHENAID KSSC48QVS06 "FCC, customer stated that unit was leaking from the bottom, found defective water valve and tubes, provided estimate to customer, she needs to decide if doing the repair, saved estimate."
David Q.
WASHER MAYTAG MVWX655DW2 "FCC,customer stated that unit was not getting cold water, found clogged cold water filter on valve, cleared screen to correct problem,checked unit working okay."
David Q.
WASHER MAYTAG MVWX655DW0 "FCC, customer stated that unit was not advancing into spin cycle, found drain hose kinked in differents spots not allowing the washer to drain properly when it's full of water,this is a different type of hose than the one it comes with the unit , advised ustomer to replace drain hose to correct problem."
David Q.
REFRIGERATOR WHIRLPOOL WRS315SDHM02 "FCC, customer stated that unit was making a vibration noise,adjusted front wheels and reconnected condenser fan motor blade to correct problem,checked unit working okay."
Danny B.
DISPOSAL WHIRLPOOL GC1000PE4 Uppon arrived installed the disposal and run the unit and now it work a design jobs completed
David Q.
WASHER WHIRLPOOL WFW92HEFW0 "replaced bellow and dispenser to correct problem,checked unit not leaking and working okay,called office to use cc on file."
Danny B.
DISPOSAL WHIRLPOOL GC1000PE4 Customer complaint the disposal not work check and need one for resolver thi issue; ordrng 1 84211599 (disposert)
David Q.
WASHER WHIRLPOOL WFW92HEFW0 "didn't get the bellow, it was sent to tech 17,need to r/s for friday; ordrng 1 2man"
David Q.
WASHER WHIRLPOOL WFW92HEFW0 "found bellow moldy,also dispenser assy and drawer,s/w andy, ok to cover the dispenser,provided estimate to customer, ok to proceed with repair.; ordrng 1 W11173364 (bellow) and 1 W10862190 (dispenser) and 1 2man (2man)"