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Local Reviews
for Miami Gardens, FL
Powered by Fluid LOCALKelvin
Kelvin - Miami Gardens, FL
Lopez
Ivan - Miami Gardens, FL
2 time brocket
Claudia - Miami Gardens, FL
The service was excellent I will always use their service very knowledgeable and good customer service excellent
Anette - Miami Gardens, FL
I appreciate R. Alex service
Great service im very happy
Sulema - Miami Gardens, FL
Great
Valencia - Miami Gardens, FL
He was very good. God bless
The repairman was nice, but the issue has been resolved. Labor more expensive than the parts.
Sharie - Miami Gardens, FL
Service ok, but the issue I told him about is still not resolved. I told him the washing cycle is taking hours to complete. His testing didn’t show the real problem. He has to let the machine run its full course to verify the real problem. I paid for parts I probably didn’t need. It all started with an unbalanced tub. After each service, he had to return because he didn’t have the parts on his truck to fix.
Owner
Valencia - Miami Gardens, FL
Very good. Respect for me.
Awesome Job
Evan - Miami Gardens, FL
To long to service
Garvardo - Miami Gardens, FL
Washer was down now for a month they come once a week to do everything even if the washer is not working that you guys fixed still not working should be coming Monday 29 for service again seem problem I think they should just give me a new washer to long with out a washer an it causing me a pretty much to go out and wash elsewhere it should only take about 4 days to repair a washer but you guys take a month or more to long to service
21349 nw 39 av miami gardens 33055
Saadia - Miami Gardens, FL
Great Service
Tangela - Miami Gardens, FL
Danny B gave excellent outstanding customer service. I was very happy, he fixed the problem with the refrigerator and even went out of his way to put the shelves back in the refrigerator also. Great job !!!
Ms.
Sharie - Miami Gardens, FL
The Tech called ahead for early access, which I liked . He determined the appliance was good. It was the electrical outlet that didn’t work. He plugged the stove in a different outlet and showed it working.
Excellent Service.
Pedro - Miami Gardens, FL
Vivian
Vivian - Miami Gardens, FL
He answered all my questions and everything that I need to know about my toes and he was very polite and very nice
great service
David - Miami Gardens, FL
service tech arrive in a timely manner went to work promptly, diagnose problem and fixing it
Great
Gabriel - Miami Gardens, FL
He was great very professional and informative great guy
Great service
Dayamilka - Miami Gardens, FL
Excellent technician
Dwayne - Miami Gardens, FL
Danny did a great job, he showed professionalism and a wealth of knowledge of about the washer. My wife is pleased with the machine now so my home is happy again.
Informative
Angela - Miami Gardens, FL
Danny
Chy'Nita - Miami Gardens, FL
This representative, Danny for whom this survey is for was very knowledgeable and work ethic was awesome. Very pleased as a customer.
great service
Angel - Miami Gardens, FL
great service
Icis
Isis - Miami Gardens, FL
Good service
Great Service and Prompt with Appointments
Chy'Nita - Miami Gardens, FL
Representative Danny was very knowledgeable about item serviced. Also he is a well rounded people person. Awesome with what he does. And lastly, he is clean, neat and does quality work.
Marketia
Marketia - Miami Gardens, FL
Great Service
The young was very nice
Christopher - Miami Gardens, FL
Tank you for s hood job will bon
Great service
Sandra - Miami Gardens, FL
Great Service
Sandra - Miami Gardens, FL
The technician was very helpful. He answered every question I had.
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Customer complaint unit is not making ice, checked unit and found valve to home turned off. Adjusted the valve and tested after unit is now working fine"
Alexis S.
OVEN WHIRLPOOL WFG505M0BS3 "Q 1-2 NO. No signature due to COVID. The bottom part of the oven caught on fire. The reason was due to too much grease. The unit itself is working good. I explained to the Customer that the unit is working, but it would need to be cleaned from the grease. I called techline and spoke with Steve and explained to him what is going on. SR#7729568935. He documented everything. Customer adviced me that she does not feel safe with the unit in her house. She will call in to Whirlpool."
Jeremy F.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Customer complaint unit is not making ice. Checked unit and found arm out of place. Adjuested the arm and tested after unit is now working fine. q1no q2no
Alexis S.
RANGE WHIRLPOOL WFE525S0JZ0 "Q 1-2 NO. No signature due to COVID. The unit has the f1 error code due to the roaches. I called PT and they adviced me that roaches voids the warranty and the repair would not be covered. I spoke with Delian, SR#7729505378."
Jeremy F.
DRYER AMANA NED4655EW1 Installed all parts on the unit and tested after unit is now working fine.
Danny B.
WASHER WHIRLPOOL MVWB765FW3 Customer complaint the unit have error code f5 ccheck and found the lids lock it bad replaced and run the unit and now it working a design /FCC/ Q1;NO Q2;NO NOT SIGN BY COVID-19
Alexis S.
DRYER WHIRLPOOL WED7000DW2 "Q 1-2 NO. No signature due to COVID. The unit is not drying properly due to the air vent is clogged. The unit itself is working good, they are going to have the builder come and clean the vent out on the top. Unit is working good."
Alexis S.
DISHWASHER WHIRLPOOL WDF331PAHS0 Q 1-2 NO. No signature due to COVID. The unit is not draining due to a clogged rain. I unclogged the drain and tested the unit. Unit is working good now.
Alexis S.
WASHER WHIRLPOOL WTW4816FW1 Q 1-2 NO. No signature due to COVID. The unit has a shorted board and valve. The Customer is not going to do the repair at this time.
Jeremy F.
DRYER MAYTAG MEDX655DW1 Customer complaint unit is not drying properly. Checked unit and found clogged vent from the home. Informed Customer they need to hhave vent cleaned professionally to solve issue. Q1no q2no. no sign due to covid 19
Alexis S.
WASHER MAYTAG MHW5100DW0 Q 1-2 NO. No signature due to COVID. I replaced the faulty panel and board along with harnes. I tested the unit and it is working good now. Auth#MTSR600WL1 covering labor and Auth#MTST3TSWP1 covering parts.
Jeremy F.
STOVE WHIRLPOOL RBD245PRQ05 Customer complaint unit is not baking. Checked unit and found upper oven bake element at fault on the unit. Installed parts to solve issue. q1no q2no. No sign due to covid 19
Alexis S.
REFRIGERATOR WHIRLPOOL WRS321SDHB05 Q 1-2 NO. No signature due to COVID. The back right roller and rivet is broken and needs to be replaced.; ordrng 1 WPW10475495 (roller-cab) and 1 WP2179826 (rivet)
Alexis S.
WASHER WHIRLPOOL WTW7000DW4 Q 1-2 NO. No signature due to COVID. The unit is not sppinign due to an f0e3 error code. The code is overloading. I explained to the Customer how to properly load the unit. I calibrated the unit and tested it. Unit is working good.
Alexis S.
RANGE WHIRLPOOL WFG505M0BS3 "Q 1-2 NO. No signature due to COVID. The right door hinge was loose from the bracket, causing the door not to close properly. I reinstalled the hinge and tested the door. Door is closing and opening good now."
Danny D.
REFRIGERATOR WHIRLPOOL WRF993FIFM00 q1 no q2 no Cristy SR#: WTJRDTJFPL1 Customer has a control board here for this unit left from a different serivce company. spoke to trade-care. upper manager at TC proviided autho and authorized me to install this part. found unit with shorted lower icemakr causing unit to drop power to machine. ordering.; ordrng 1 W10898228 (icemaker) and 1 W10898289 (icemaker)
Alexis S.
DRYER WHIRLPOOL WED4850HW0 "Q 1-2 NO. No signature due to COVID. The motor was broken and the belt was also broken. I replaced both parts and tested the unit. Unit is working good now.; pckd up 1 279827 (motor!dryer) and 1 341241 (belt,drive)"
Alexis S.
REFRIGERATOR WHIRLPOOL WRF767SDEM01 Q 1-2 NO. No signature due to COVID. The ff evap is freezing over causing the unit not to cool. The Customer is going to think about the repair. . She will pay the service fee.
Alexis S.
WASHER WHIRLPOOL MVWB765FW0 Q 1-2 NO. No signature due to COVID. The unit is not working. The garage flooded due to the storm and the motor and gearcase are jammed up. The motor is cover. The Customer is not going to do the repair at this time.
Jeremy F.
MICROWAVE WHIRLPOOL WMH78019HZ0 Installed cap on the unit and tested after unit is now working fine. q1no q2no. No sign due to covid 19
Alexis S.
WASHER/DRYER COM WHIRLPOOL WET4024HW0 Q 1-2 NO. No signature due to COVID. The unit is over filling. I found that the doom for the washer is blocked. I removed the basket and fixed the clogged doom. I reinstalled everything and tested the unit. Unit is working good now. Auth#WTETYTENL2.
Danny B.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 Customer complaint the unit not cooling check and found the evap it compleetd froz need the parts for this issue Q1;NO Q2;NO NOT SIGN BY COVID-19; ordrng 1 W11449066 (harns-wire) and 1 W11396715 (motor-evap) and 1 W11089236 (control)
Alexis S.
DRYER WHIRLPOOL WHD5090GW0 Q 1-2 NO. No signature due to COVID. The unit according to the Customer is not heating properly. I uninstalled the unit and I explained to the Customer the way that the unit works. I also adviced her that the unit works with a compressor not an element. I made sure that the unit is working good. Unit is working as designed. Auth#WT3PN00NL2.
Danny B.
REFRIGERATOR AMANA ASD2575BRS01 Uppon arrived replaced the gasket and defroz the ruturn hose and run the unit and now it wortking a design jobs compleetd Q1;NO Q2;NO NOT SIGN BY COVID-19
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Customer complaint unit is not cooling. Checked unit and found thermistor at fault onthe unit. installed new from MB. unit is now working fine
Jeremy F.
MICROWAVE OTR WHIRLPOOL WMH31017HS6 Installed door on the unit and tested after unit is now working fine.
Jeremy F.
MICROWAVE WHIRLPOOL WMH78019HZ0 Customer complaint unit is not starting. Checked unit and found fuse blown. Ordering fuse and door switches to solve issue. q1no q2no. No sign due to covid 19; ordrng 1 W10211974 (lower switch) and 1 W10727360 (Upper left switch) and 1 W10269458 (upper right switch) and 1 WPW10531156 (filter)
Alexis S.
WASHER AMANA NTW4516FW3 Q 1-2 NO. No signature due to COVID. The unit is still under warranty. I took a pic of the dop. The reason the unit is not working is due to the drain hoase being too low and the water is syphoning out. I raised the drain hose where it should be and calibrated the unit. Unit is working good now.
Jeremy F.
MICROWAVE OTR WHIRLPOOL WMH31017HS6 Customer complaint glass broken. Ordering door to solve issue. q1no q2no. No sign due to covid 19; ordrng 1 w11173813 (door)
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "Found leak in tube from factory, soldered new tube also Installed the drier on the unit and tested after unit is now working fine."
Danny D.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 tech training 19
Jeremy F.
REFRIGERATOR WHIRLPOOL WRS325SDHW05 "Customer complaint unit is not dispensing ice. Checked unit and foun Ice Bin not in correct spot, not catching the motor winding. Removed Bin and placed correctly into unit. Now working fine. No further issues with unit. FCC. q1no q2no. No sign due to covid 19"
Danny B.
MICROWAVE WHIRLPOOL WMH32519HV-4 Customer complaint the unit make noise and run the unit few time and nothing happen working a design customer weill call back if this happen again unit it working fine /FCC/ Q1; NO Q2;NO NOT SIGN BY COVID-19
Alexis S.
WASHER-TOP LOAD WHIRLPOOL WTW7120HW0 Q 1-2 NO. No signature due to COVID. The unit is making a loude noise on the spin cycle. I explained to the Customer how to load the unit so it does not go off balance. I also explained to her that she could use the drain and spin just to spin the clothing out if it does go off balance. I tested the unit and it is working good.
Alexis S.
DRYER WHIRLPOOL WED7120HW0 Q 1-2 NO. No signature due to COVID. The unit is giving an error code f3e3 due to the clothing not hitting the sensor. I explained to the Customer that if the load is too small to use the time dry. I also explained to her that the vent hose has to be cleaned asap. Other than that the unit is working good.
Jeremy F.
WASHER WHIRLPOOL WTW8040DW4 Customer complaint unit has drain issue on the unit. Checked unit and found control at fault on the unit. Ordering control to solve issueq1n q2no. No sign due to covid 19; ordrng 1 W10810403 (latch) and 1 W11182868 (control) and 1 W10876600 (pump)
Alexis S.
REFRIGERATOR KITCHENAID KRMF706ESS01 Q 1-2 NO. No signature due to COVID. The freezer door is not cloisng due to ice on the bottom. I removed the ice and reinstalled everything. I tested the freezer and it is cloisng good now. Auth#KSB8D00FPL1.
Alexis S.
WASHER MAYTAG MFW9600SQ1 Q 1-2 NO. No signature due to COVID. The unit is not picking up that there is water inside. The board and switch is not picking the water inside the unit. The Customer is not going to fix the unit at the time.
Jeremy F.
REFRIGERATOR MAYTAG MDB4949SDH3 Customer complaint unit is making a noise. Checked unit and found sump at fault on the unit. Ordering part to solve issue with unit. Q1 no Q2no. No sign due to covid 19; ordrng 1 W10591570 (sump)
Alexis S.
WASHER WHIRLPOOL WTW4850HW1 Q 1-2 NO. No signature due to COVID. The door latch on the unit is faulty. I replaced it and tested the unit. Unit is working good now.; used 1 W11307244 (LATCH) from stock