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Local Reviews
for Miami, FL

Rated 4.8 out of 5 stars based on 220 customer reviews

Map of Miami, FL

great service





Map of Miami, FL

Wine Cooler




Jordan was very helpful and excellent customer service. When our warranty runs out on our appliances we will using you guys. Thank you .


Map of Miami, FL

Master Tech. Danny Diaz




Its been since Aug this year that my double oven has not worked correctly. After several calls, Danny was sent and it was fixed in less than 30 mins. Very professional, knows exactly what he is doing.


Map of Miami, FL

Owy




Technician didn’t know what he was doing. Then what I told him what might be wrong which was a water valve he said oh it’s that, I will place the order. I had to follow up the next day and was notified that he never wrote that up and my ticket was closed. If I wouldn’t of called the next day to follow up my part would’ve never gotten ordered very bad technician


Map of Miami, FL

Great Service




Jonathan was very professional, knowledgeable and courteous. Very good experience.


Map of Miami, FL

Great service




Professional young man shows up in a timely fashion. Makes an assessment of the problem and fixes it and is done in about 20 minutes and didn’t leave a mess Needless to say I’m pleased.


Map of Miami, FL

Great Service





Map of Miami, FL

Owner




Excellent service


Map of Miami, FL

Ms




The washer is till not fixed, in addition, after the last service, it appears to have a short. This is a tremendous concern as I do not want it to cause a fire. After several attempts at repairing this washer, I think, it might have to be replaced.


Map of Miami, FL

Poor service given when tec called whirlpool as she was not in a position to help,she just relayed the problem and there is where the service failed d




The Tec was good but she did not do anything as with my problem she just had to call whirpool and told them what my complaint was they were do no help telling ,e all sorts of nonsense like using only cast iron spots when I have jennair pots that are good for induction cook tops and also that is how to oxen is supposed to slow after it it cleaned with white spots and lots of residue and try using other cleaners not good enough this is the worst experience I had had with any product. It’s just awfull


Great service!!




Marcelo was very knowledgeable, polite and helpful. He was able to fix our problem.


Great service





Experience





Garzon




The technician performed the diagnostics and resolved the issue to our satisfaction. Thanks for the good service


Terrible experience




The technician checked the wine cooler and acknowledge originally that he made a high pitch noise and that sometimes it was because of the compressor . He then checked the compressor and said everything is normal . I explained to him that high pitch noise is not normal but he said there was nothing we could do about it that was the unit I had and it was functioning well with normal noise . I had to call whirlpool to request another technician who acknowledged the high pitch noise and said he needed to order something to fix the compressor and also put some hydrogen to help the compressor to stop making the noise . So I am sorry to report that your technician did not know what to do and was very complaisant . In addition I was contacted in the morning of the appointment that was supposed to be in the morning because the assigned technician was out sick and had to be replaced by the one who came in the Afternoon. He called me at 3 pm to inform me that he was on his way but I was on a meeting call and could not pick up it seems that he decided to cancel the visit . When I call back 30 mins later I was told that the appointment was no longer scheduled so the lady has to contact him to ask to maintain it . Overall a terrible experience


Great and efficient service





Excellent




Professional, excellent communication, appropriate balance between online support and human interaction. Courtesy and organized during the visit....


Great service!





Great Service





Excellent service




Very good and we are totally pleased


Ricardo




Exellent


Freddy




Always is a pleasure to work with Freddy. He explains everything with all the details and give you all the options.


Excellent, friendly service





George Keats




Great service...friendly helpful person.


Best experience with a repair service




Repairman was efficient and pleasant.


Great service





Great





Mike





Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW4816FW1 "Customer complaint unit making loud noise. Upon arrival found that bearings on unit is worn out, Need gearcase to fix problem.; ordrng 1 W11035749 (gearcase)"

Near NW 45th Ave, Miami, FL 33126
Marcelo M.

Marcelo M.

WASHER WHIRLPOOL MHWE500VW11 "f35-f20, customer lied to me over the phone , said she was under warranty this is a 09 unit. i advised customer is the visit if not in warranty. she said dont worry ill pay it if its not , after diagnostics and giving a estimate her husband said get out of my home, they lied to me and our company and are not willing to pay anything."

Near SW 162nd Pl, Miami, FL 33185
Freddy J.

Freddy J.

WASHER WHIRLPOOL WFW7590FW0 "foundunit not starting and not running diagnostic test,i turned off breaker to unitto do a hard rest on control board,after turning power back on,i was able to run a diagnostic test oin unit and all was working as designed"

Near NE 18th St, Miami, FL 33132
Christopher P.

Christopher P.

OVEN JENN-AIR JJW3830WR00 replaced controls tested unit with customer prersent all checks ok no issues found

Near Natoma St, Miami, FL 33133
Jordan R.

Jordan R.

WASHER WHIRLPOOL WGT4027EW1 not drying clothes and not filling with water. found exhaust clogged. cleaned for customer. now has air flow. also informed about washer owners mannual. page 4 unit uses less water now. normal op

Near Raynolds Ave, Miami, FL 33133
Freddy J.

Freddy J.

REFRIGERATOR WHIRLPOOL WRF560SEYM05 "replaced bad gasket and thermistor,tested freezer door,unit checks ok"

Near SW 8th St, Miami, FL 33130
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint unit not dispensing water. Upon arrival found that valve was not opened all the way. Opened valve, tested unit and it is working according to specifications. FCC"

Near SW 31st Ave, Miami, FL 33145
Jonathan M.

Jonathan M.

WASHER WHIRLPOOL WTW5000DW1 Customer complaint unit leaking. Upon arrival checked unit and found that dispenser had blockage on it. Removed dispenser trya cleared blockage. Tested unit and it is working according to specifications. FCC

Near NW 17th Ave, Miami, FL 33147
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MBF2258DEM00 Upon arrival checked unit and found that there was no refrigerant in system. Leak in the evap Need to replace evap along with comp.; ordrng 1 WPW10317013 (evap)

Near NW 55th St, Miami, FL 33127
Jessica L.

Jessica L.

MICROWAVE OTR WHIRLPOOL WMH31017AW2 "customer complaint that the unit was sparking inside, found defective diode, replaced part tested unitt all opps ok FCC autho# WHRYH00EPL1; used 1 W10492278 (DIODE) from stock"

Near SW 152nd Terrace, Miami, FL 33157
Danny B.

Danny B.

N/A N/A WSF26C2EXF01 i installed the ice maker CHECK AND FOUND THE WIRE IT BROKEN AND I CALL THE COMPANY TO INF ABOTU THIS AND TELL ME TO CLOSED THE SERVI AND ONLY GOING TO PAID FOR THE VISISTED HE WILL CALL THE CUSTOMER FOR CHANGER THE UNIT auth-189SDPL

Near NE 85th St, Miami, FL 33138
Marcelo M.

Marcelo M.

WASHER WHIRLPOOL WFC7500VW2 "Called whirlpools tech line , David 7722414688, also reached out to partner team Crystal. at arrivel i found customer using this unit, washer was running and spinning and washing ran dianostics unit has no error codes . customer is not happy with this unit and wants it replaced , i reached out to partner team and techline customer needs to call Asurian for replacement."

Near SW 112th Ave, Miami, FL 33165
Hector I.

Hector I.

DRYER WHIRLPOOL MEDX655DW1 "checled unit costumer complaining the unit not turning on checked and found open termal fuse, replaced and tested unit not recirculating the air costumer adviset had to c;lean the exaust to correct this issue; used 1 WP3392519 (FUSE, THERMAL) from stock"

Near SW 79th Terrace, Miami, FL 33173
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Customer complaint unit leaking. Upon arrival found loose drain line, Adjusted drain line tested unit and it is working according to specifications. FCC"

Near SW 17th St, Miami, FL 33155
Danny B.

Danny B.

REFRIGERATOR MAYTAG MFI2570FEZ02 customer complaint the refrigerator not makeice but i check and the icemaker pass the text the water it coming the ice maker and went i arriveto the house abd check found full of ice but customer sai he will call back if this happen again jobs completed

Near NW 94th St, Miami, FL 33147
Hector I.

Hector I.

WASHER AMANA NTW4755EW1 "checked unit costumer complaining the unit not working at all found board working erratic with motor cap and actuator, replaced all parts unit working has design."

Near SW 185th Terrace, Miami, FL 33177
Jessica L.

Jessica L.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "replaced fan with harness and plastic thermister, also made sure the unit had2 screws on evap cover pushed away the coils unit is sealing proeprly. all chekcs ok FCC; used 1 W10902214 (THERMISTOR) from stock"

Near SW 92nd Ln, Miami, FL 33186
Danny D.

Danny D.

WALL OVEN MAYTAG MGT8655XS00 found unit with loose connection at upper oven bake ignitor causing unit not to heat. adjusted and corrected connection. tested unit. unit checks ok.

Near SW 102nd St, Miami, FL 33176
Marcelo M.

Marcelo M.

RANGE WHIRLPOOL WEE510S0FS1 Customer requested me to check unit Adjusted bottom drawer tracks found them loose installed drawer in to correct postion and ran testing unit is now working to factory specs (FCC)

Near SW 43rd Terrace, Miami, FL 33185
Jordan R.

Jordan R.

MICROWAVE KITCHENAID KHHC2090SSS0 not turning on. found bad door switch. also needs switch holder.; ordrng 1 W10211974 (switch) and 1 8205572 (interlock) and 1 8206209 (interlock) and 1 W10211972 (switch) and 1 W10211973 (switch)

Near SW 69th Ct, Miami, FL 33156
Danny B.

Danny B.

WASHER WHIRLPOOL MHN33PRCWW1 customer complaint the washer it shecker and check and found the still have the security in the back remove and run the unit and now it work to factory spect /FCC/

Near NW 27th Ave, Miami, FL 33167
liandy s.

liandy s.

WASHER MAYTAG MVWB835DW0 "installed lid lock assm, tested unti working ok."

Near SW 160th St, Miami, FL 33177
Freddy J.

Freddy J.

WASHER/DRYER WHIRLPOOL WET3300SQ1 "replaced wheel,motor and belt switch,remounted everything and tested unit,unit checks ok"

Near Brickell Ave, Miami, FL 33131
Christopher P.

Christopher P.

WASHER/DRYER WHIRLPOOL WET3300SQ1 See tech 18 for details

Near Brickell Ave, Miami, FL 33131
Freddy J.

Freddy J.

FREEZER WHIRLPOOL WRB322DMBM00 "found unit with light switch stuck,causing light not to turn on,i cleared ice obstrcution,tested light,unit checks ok..i also readjusted unit to where customer wanted ity placed.."

Near S Biscayne Blvd, Miami, FL 33131
Jordan R.

Jordan R.

WASHER MAYTAG MVWB300WQ2 loud in spin and oil on floor. needs new bearing system. service pointer #W10468778B. tech has tool to do job. 2 call count on return. put through diagnostic cycle. everything is working.; ordrng 1 W10435302 (bearing)

Near SW 59th St, Miami, FL 33173
Jonathan M.

Jonathan M.

RANGE KITCHENAID MER6600FW1 Upon arrival removed and removed panel. Unit is working according to specifications. PLEASE SEND PAPER INVOICE TO 452032 Miami FL 33245

Near SW 25th Terrace, Miami, FL 33133
Jonathan M.

Jonathan M.

REFRIGERATOR MAYTAG MRT711SMFW00 Customer complaint unit temperature concerns. Checked FC and RC ambient temps. Found Fc at 0 degrees and found Rc at 36 degrees. Advised Customer that unit is working according to specifications. FCC

Near SW 25th Terrace, Miami, FL 33133
Freddy J.

Freddy J.

REFRIGERATOR WHIRLPOOL GB2SHTXTS00 "found unit with a small piece of hose cracked,causing unit to leak,i removed bad part of hose and reattached it with adapter,tested dispencer,unit checks ok"

Near S Biscayne Blvd, Miami, FL 33131
Christopher P.

Christopher P.

DISHWASHER KITCHENAID KDFE104DSS4 dianosed unit found ui is not respionding ordering UI; ordrng 1 W10891912 (panel-cntl) and 1 W10909702 (cntrl-elec)

Near NW North River Dr, Miami, FL 33136
Jordan R.

Jordan R.

RANGE WHIRLPOOL WFE525S0HV0 not able to use oven. when push bake or broil not responding. replaced contorl comes with touch panel. tested after now working had defective touch panel.

Near Day Ave, Miami, FL 33133
Hector I.

Hector I.

REFRIGERATOR WHIRLPOOL WRS571CIHZ01 checked unit costumer complaining the unit habdle damage replaced tested all is working has design

Near SW 91st Place, Miami, FL 33174
Hector I.

Hector I.

M/W OTR WHIRLPOOL WMH78019HZ1 "checked unit costumer complaining the unit not pulling enough air coming out, put a piese of paper unit is sucking the paper need to be replace called tech line dustin is holding the paper tower unit working has design per techline refers custumer to deaker and costumer services 7723624796"

Near SW Grand Canal Dr, Miami, FL 33174
Jonathan M.

Jonathan M.

REFRIGERATOR WHIRLPOOL ASI2575GRS01 "Customer complaint unit not making ice. Upon arrival checked icemaker and found that it was not cycling properly, need icemaker to fix problem. Removed and replaced icemaker tested unit and it is working according to specifications. FCC; used 1 4317943 (ICEMAKER ASSY) from stock"

Near Grand Canal Dr, Miami, FL 33144
Jonathan M.

Jonathan M.

WASHER AMANA NTW4516FW2 Customer complaint unit not running. Upon arrival found unit in drain cycle. Found that installation of drain is not according to specifications in installation guide. Demonstrated the 4 methods of installation to Customer and that they must adhere by it or problems will persist with unit. Tested and Calibrated unit and it is working according to specifications. FCC

Near SW 19th St, Miami, FL 33155
Jonathan M.

Jonathan M.

OVEN - ELEC WHIRLPOOL WFE540H0ES2 Customer complaint unit not heating properly. Upon arrival checked unit and found that both elements are cycling properly. Checked temp calibration and adjusted according to specifications. Advised Customer not to place aluminium foil on liner to prevent chipping of liner. Unit is working according to specifications. FCC

Near Grand Canal Dr, Miami, FL 33144
Danny B.

Danny B.

REFRIGERATOR MAYTAG MBF2258DEM00 upon arriverd installed the parts check the volt to the compressor now it good but the compressor not turn on need the compressor and ss sytem; ordrng 1 W10507884 (compressor)

Near NW 55th St, Miami, FL 33127
Christopher P.

Christopher P.

DRYER WHIRLPOOL WED92HEFW1 autho number tiffany WHS9D00ML2 added grese and adjusted exhauset tested unit with customer present all check ok no issues found

Near SW 27th Ave, Miami, FL 33133
Christopher P.

Christopher P.

WASHER WHIRLPOOL WFW92HEFW0 ran unit is dianostic test mode recalbraited unit tested unit with customer present all checks ok no issues found

Near SW 27th Ave, Miami, FL 33133
Marcelo M.

Marcelo M.

REFRIGERATOR WHIRLPOOL WUW55X24DS "Installed new control board for DC issues from the condensor fan, after installing condensor fan fan motor has not turned on and unit has passed all testing and is working to factory specs"

Near SW 163rd Pl, Miami, FL 33193