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for Miami, FL
Gino - Miami, FL
Peter - Miami, FL
Jose L. Borbolla
Jose - Miami, FL
They had a wrongful idea of what the problem was with my refrigerator. I had to bring a plumber and cost me $180.00. I am submitting a claim to Whirlpool. They said it was the water line when it really was the water valve in the fridge. I sent pictures and invoice to Cleveland.
Jessica was very helpful and professional
Terry - Miami, FL
The only issue I had was with scheduling the work to be performed in the afternoon and customer service couldn't guarantee the time I needed. And twice a scheduled appointment was cancelled.
Ulma - Miami, FL
Punctual and great service Fixed the problem
Brad - Miami, FL
Jennifer has to return with the thermostat several days after her initial evaluation visit. Both days she was prompt attentive to my concerns and professional.
Carl - Miami, FL
On time everything was great
Nicole - Miami, FL
The service and the technician were great.
Mary - Miami, FL
Very professional, honest, courteous, good customer service skills! Thank you Chris. And thank you Danny!
Ibrahim - Miami, FL
Carlos - Miami, FL
Lian - Miami, FL
I have used Flamingo Appliance Service several times over the years.
Donald - Miami, FL
Flamingo and in particular their technician, Hector, have always provided timely and knowledge service. On many occasions they have corrected problems without the necessity of ordering parts. They have fixed my dishwashers, ovens, cooktops and refrigerators both in and out of warranty. Without exception the results have been excellent.
Jordan - Miami, FL
Fast & efficient, solved our issue with professionalism and ease.
Laraque - Miami, FL
Nancy - Miami, FL
Christopher - Miami, FL
The gentleman that came was very helpful and polite. Excellent service!
Mercy - Miami, FL
Very pleasant, professional and respectful
Julie - Miami, FL
good solid employee
Gerald - Miami, FL
The service tech Hector arrived at the scheduled time and replaced and repaired my cooktop in a clean and orderly manner.
Freddy Jimenez is a TRUE PROFESSIONAL!
LuisR - Miami, FL
Freddy is an example of true customer service, friendly, professional and knowledgeable. He's always on-time, calls when he's on his way, knows what he is doing, it's meticulous of not making a mess and keeping the area clean. Always a true pleasure dealing with Freddy. Thank you again.
Really good service
Ana - Miami, FL
The technician that took care of my issue was very professional, understands his work, work dilegently to fix the problem, and followed up.
Sharon of the leaky fridge
Sharon - Miami, FL
Freddy was punctual, courteous and professional. He came in, assessed the situation, and promptly addressed it. I highly recommend Freddy and Flamingo Appliance.
I was not emailed a receipt
Pj - Miami, FL
Chris was awesome..your 3rd party calling center sucks balls
Great service, awesome price
Tania - Miami, FL
Great Customer Service
Jose - Miami, FL
Marcelo is a well knowledgeable individual who is thorough and neat.
Very good service.
Claudio - Miami, FL
Knowledge technician. Very polite and helpful.
Awesome customer service!
Nordy - Miami, FL
He was super knowledgeable and helpful!
REFRIGERATOR WHIRLPOOL WSF26C2EXW01 "Installed new valve, also fixed fill tube and tested unit, Unit now passed all testing i have made ice maker has filled properley and unit has stoped leaking (FCC)"
WASHER WHIRLPOOL MTW5870TW0 "not doing anything, not draining water out. found door switch broken. ordered part.; ordrng 1 WP8318084 (switch-lid)"
REFRIGERATOR JENN-AIR JCD2292KTB "found unit with a bad damper,damper was not opening..checked power to damper and motor was receiving 120volts..; ordrng 1 WP67006249 (damper- co)"
REFRIGERATOR WHIRLPOOL WRS322FDAM04 "Installed new ice maker found it broken, found poor water flow at home valve took water line off unit put in bucket found poor water coming from home . Called warranty spoke to 7724177292 crystal"
WASHER WHIRLPOOL WFW7590FW0 "unstacked dryer,then repaced control and drain hose on washer and ran a diagnostic test,unit ran through test without any issues,al working ok"
WASHER WHIRLPOOL WFW7590FW0 See tech 18 for details
REFRIGERATOR KITCHENAID KSSC48QMS03 "New issue , water filter housing is broken i gave customer 20% off part, Will replace filter housing to correct this issue for the customer he wanted me to charge him full amount; ordrng 1 WP2209022 (housing)"
WASHER WHIRLPOOL n/a Customer complaint unit not turning on. Upon arrival checked unit and found no error codes. Found that Customer is placing too much detergent. Advised Customer proper amount of detergent that needs to be used. Unit is working properly.
REFRIGERATOR KITCHENAID KSRP25FNSS00 "found unit with a bad ice maker,causing water to leak..; ordrng 1 2198597 (icemaker assy)"
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 checked unit costumer complaining the un9it not dispensing ice found motor shorted replaced and tested all is working has design; pckd up 1 w11202789 (motor)
REFRIGERATOR KITCHENAID KFIS29PBMS00 Customer complaint unit not cooling properly. Upon arrival found checked unit temps and found temp in both RF at 40 and FC at 32. Unit is gradually loosing temp need UV light to check for leak. Also Auger motor is not working.
DISHWASHER KITCHENAID KDFE104DBL4 "unit motor was defective replaced part, tested unit all opps ok use KIYAGIYEPL1 for parts and labor coverage . customer paid diagnostic fee."
WASHER MAYTAG MVWB835DW1 checked unit costumer complaining the unit not dispensing water checked and found valve not dispensing need to bge replaced to correct this issue; ordrng 1 W11172234 (valve)
REFRIGERATOR MAYTAG MRT711SMFZ00 picked up temp logs. checked temps temps with thermal couple while here and found temps in fridge at 36. all checks ok. will wait for data from Jaime.
MICROWAVE KITCHENAID KEMS309BSS00 not turing on. checked harness going to panel getting voltage. needs new touch panel. we can s code part. part not shoing in stock at this time. talked with debbie. talked with danny.; ordrng 1 W10570025 (panl-cntrl) and 1 ovendolly
DISHWASHER JENN-AIR JDB8200AWP2 Customer complaint unit door not closing. Upon arrival checked unit door and found that it is raised causing door to crash with tub. Need hinges to fix problem.
REFRIGERATOR WHIRLPOOL KRFC704FSS00 "service pointer W11329116B covers evap and controls p&L 2x. We did 2 different jobs on this unit, Also sealed system changed evap and compressor . Unit is now cooling advised customer wait 24 hours to check for ice and proper temps ."
REFRIGERATOR WHIRLPOOL KRFC704FSS00 tech training - 24
REFRIGERATOR KITCHENAID WRV986FDEM01 unit LED's were dim and the IMbox was leaking found defective ice box fan and replaced the LED and LEDdriver board. all opps ok
REFRIGERATOR WHIRLPOOL WRS321SDHZ freezing in fridge compartment. customer has almost nothing in fridge. took pic informed if not enough iteams in fridge it can freeze foods. temp in freezer is arounf 1 degrees. in fridge is arounf 34 degrees. fridge temp was set a 1 bar. per owners manual is coldest setting. moves to 5 bars. and freezer at 3 bars. should even out over 24 hours.
REFRIGERATOR WHIRLPOOL WRS571CIDM01 "ran unit through a diagnpostic test cycle without any issue,did test 45 thru 47 all working ok,all i saw was filyter was clogged"
REFRIGERATOR KITCHENAID KBRA20ELSS01 "checked unit costumer complaining the unit not dispensing water also not mstopping making ice, found , lose harm and water supply not feeding the valve aopened and rann water tho the water reseivor tested all is working has design."
REFRIGERATOR WHIRLPOOL WRT518SZFW00 Diagnosed unit found unit is cooling ok customer complaining about frost build then it causes unit to have vents blocked antennas man defrosted unit unit is cooling OK at the moment we just have to wait for the door
REFRIGERATOR WHIRLPOOL WRT318FMDM02 Customer complaint unit not cooling properly. Upon arrival checked unit and found that unit is loosing temp gradually checked current temps. Need SS to fix problem.; ordrng 1 W11092625 (comp) and 1 W10836706 (evap)
REFRIGERATOR WHIRLPOOL WRS325FDAM02 Upon arrived installed the parts and run the unit and now it work a desing jobs completed
DISHWASHER WHIRLPOOL KDFE104DSS5 Diagnosed unit found unit has loose connection to drain pump tested unit all checks ok no issues found
DISHWASHER KITCHENAID KDTM354DSS5 "replaced both tracks,then tested rack,unit checks ok"
WASHER WHIRLPOOL MHW5500FW1 noise in spin. shipping bilts have been removed. no error codes. touch panel working all selections. ran through test cycle. everything worked good. possible unbalanced load issue.
WASHER MAYTAG MVWX655DW0 "CUSTOMER COMPLAINT WASHER NOT WORKING. CHECKED UNIT AND HAS NO ERROR CODES. FOUND DRAIN PUMP WIH SOCK IN IT. REMOVED SOCK, TESTED AND WORKING AS DESIGNED. ALSO ADVISED CUSTOMER TO USE PROPER DETERGET, SHOWED TO LOAD CLOTHES PROPERLY AND USE OD DETERGENT AMOUNT TO AVOID OVER SUDDING OR OUT OF BALANCE ISSUES. WORKING AS DESIGNED."
WASHER WHIRLPOOL WTW5000DW1 sometimes works and sometimes doesn't spin. shifter fault error. replaced shifter and cleared error codes. put through a diagnostic cycle. worked good.; used 1 W10913953 (ACTUATOR) from stock
DRYER WHIRLPOOL LTE5243DQ6 "found unit with heater and thermostat cycling properly,i checked blower and airflow and unit was working ok..advised customer to have vent clean out"
REFRIGERATOR KITCHENAID KBSN608ESS00 "unit lights not illuminating, replaced LED driver board and main control ans all the LED's in the unit tested unit now everyting functions properly. autho # kivag00mpl1"
MICROWAVE WHIRLPOOL WMH31017FS0 "Customer complaint unit has smoke odor. Upon arrival ran unit and found that it is not heating. Need Mag, Cap and diode to fix problem.; ordrng 1 WPW10693025 (mag) and 1 W10832024 (therm) and 1 W10836753 (trans) and 1 W10850446 (cap) and 1 W11256462 (diode)"
DISHWASHER KITCHENAID KDFE104HBL0 checked unit costumer complaining the unit not slide out and hitting the seal need to be replaced to correct this issue; ordrng 1 W11259785 (left glide) and 1 W11259786 (right glide)
REFRIGERATOR WHIRLPOOL GSF26C4EXT02 "steamed out all the ice and frost built up around connector and air return,replaced connector,tested unit for lealks,no longer leaking,all working ok"
DRYER WHIRLPOOL WED7990FW0 "found unit with no stored error codes,ran unit through test and working ok...checked control and blower operation,all ok"
DISHWASHER KITCHEN AID n/a "checked unit costumer complaining the unit leaking water, checked and found leak coming from the motor sumpump need to be replaced to correct this issue; ordrng 1 W10861526 (pump&motor)"
WASHER MAYTAG MVWC565FW1 at arrival cust stated the unit was not filling with enough water. tested unit no errors. found unit working as designed. cust frustrated and does not want unit. instructed cust on proper use. FCC
WASHER MAYTAG MVWX655DW1 "Customer complaint unit making a loud noise. Upon arrival checked unit and found unit in drain cycle, Checked for error codes and found f7e1 basket speed fault. Need shifter and motor to fix problem.; ordrng 1 W11116592 (cntrl) and 1 W11026785 (motor) and 1 W10913953 (shifter) and 1 W11158831 (capacitor)"
DISHWASHER AMANA ADB1400AGW1 not drying. replaced dispensor. motor error. ok now.