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for Miami, FL
Fede - Miami, FL
Muy Mala experiencia, vino un técnico a arreglar la lavadora, no drenaba el agua, cuando se marchó puse el aparato a funcionar y salió de nuevo un error, llame para avisarles que seguía sin funcionar y me dijeron que debía hacer otro apoiment con whirlpool y que si quería que fuese antes otro técnico(lunes me dijo ella) tenía que pagar la visita ( cuando tenemos un seguro x 3 años) la mujer que me atendió al teléfono no fue nada cordial. Esto pasó la semana pasada, tuve que llamar de nuevo a whirlpool y hasta el próximo viernes no vuelve un técnico ,estoy teniendo que llevar la colada diaria a una lavandería. Estamos muy disgustados
Marcus - Miami, FL
The technician was punctual, friendly, and professional.
Prompt response. Great!
Carlos - Miami, FL
We thought this warranty calls never work, but Marcelo prove me wrong. He was very professional and help a lot thru the process
Maria - Miami, FL
The technician that came to address the issue with my range was courteous, efficient and was mindful of the details of his work. His attitude was professional and reassuring.
Fast and efficient!
Paula - Miami, FL
Great service! My oven died a few days before Thanksgiving. Jordan from Flamingo Applience came in and saved the day! He changed the fuse and had the oven working again in no time.
Michael - Miami, FL
Christy - Miami, FL
The service I received from Marcelo was very helpful. He is very knowledgeable with appliances.
Brigitte - Miami, FL
Christopher was very good and professional
James - Miami, FL
Very friendly. On time. Did the job as expected. Excellent experience. Thank you.
Bernhard - Miami, FL
Mr .s. Hernandez
Samuel - Miami, FL
Isabel - Miami, FL
Service is great
Ashraf - Miami, FL
John - Miami, FL
Darnele - Miami, FL
Jordan did a great job and corrected the problem
Stephanie - Miami, FL
Quick and effective service!
Marcelo marca ya
Laura - Miami, FL
Excellent overall great people person outgoing and very knowledgeable
ON TIME IN FACT EARLY!
Thomas - Miami, FL
Mary - Miami, FL
Raul - Miami, FL
Communicated with me all options.
The service was great. He was in time and very knowledge of problem.
Carl - Miami, FL
Fast and very nice experience
Professional, knowledgeable, honest, ethical
Raymond - Miami, FL
You are fortunate to have this young man as an employee
Michael - Miami, FL
Maria - Miami, FL
Melody - Miami, FL
Chris was awesome! He found a great solution for me, was extremely prompt, ordered new parts and fixed my dishwasher in a timely manner, and was able to do it under warranty. I couldn’t be more pleased!
OVEN IKEA IBS350DS00 after self clean oven door locked and no power. found fuse open. replaced and tested working now. ikea 5 year warranty.
COOKTOP WHIRLPOOL WFE515S0ES2 seal around the glass top is lifting OP new glass top; ordrng 1 W10245805 (cooktop)
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "The humidity slide is bent and not letting the drawer close, also the led shorted.; ordrng 1 WP67005864 (slide) and 1 W11107911 (bulb-light)"
DISHWASHER WHIRLPOOL WDT750SAHZ0 not washing. replaced open motor assembly. tested no leaks and working good now.
DISHWASHER IKEA IDT930SAGX0 "found unit not receiving any voltage,i checke dfor power at powerbox,checked power at oulet and notice that unit was plugged in to top part of outlet where there was no power,i removed powercord and reconnected at the bottom and unit turned right on,advised customer that outlet at the top is not gettiing power,unit is working as designed"
WASHER AMANA NTW4516FW3 "Customer complaint that the unit was walking and getting off balance, ran unit through diagnostic mode found NO error codes. ran unit through auto diagnostic cycle found no issues. recaibrated machine all opps ok Instructed customer of loading and soap usage all opps ok FCC"
REFRIGERATOR WHIRLPOOL GI0FSAXVY011 "checked unit costumer complaining the handle re lose all over, reconected and adjusted all is working has design"
FREEZER WHIRLPOOL WRS321SDHZ01 "Called 7726487403 . Andy Took several pictures tried using steamer to defrost drain line remvoed all ice from freezer floor, evap drain grommit still wont drain water Called techline spoke to Andy he asked me to stick my finger inside the hole from the back all i felt was plastic. Andy advised me grommit is not repairable customer will get this unit switched out and will be contacted with resolution. (FCC)"
RANGE WHIRLPOOL WFE320M0ES2 "Customer requested me to check unit found oven gasket right bottom side pushed out of place, i was able to install gasket correctly for the customer and ran testing unit has now passed all testing and is working as desinged (FCC)"
WASHER MAYTAG MHW8200FW0 f3e1 f9e1 f8e3 f0e1 Found drain pump not operating properly OP new pump.; ordrng 1 WPW10605427 (pump-water)
WASHER WHIRLPOOL WFW8540FW1 "found unit not draining,i pulled out both dryer and washer because unit was stacked,removed back panel and then removed all the water and cleared obstruction,remounted everything and then ran a diagnostic test on unit,unit ran thorugh test without any issues,unit now draining and working ok..AUTH#WNF9H00XPL2"
WASHER MAYTAG LAT9635AAE Diagnosed unit found unit needs new lid switch gave customer quote
DISHWASHER JENN-AIR JDB1105AWS "found unit with a shorted keypad,per distributors part is discontinued.."
RANGE WHIRLPOOL KEBK101SSS00 "checked unit costumer complaining the glass chatter, found glass on damage condition, need to be replaced the inner glass to correct this issue.replaced and tested ok."
RANGE HOOD WHIRLPOOL GXI6536DXS1 Diagnosed unit found customer needs new lightbulbs and filter give customer a quote
REFRIGERATOR KITCHENAID KBSD618ESS01 "found unit with water giving off a bad taste,i explainedd to customer that all hose on unit are plastic and will not give off any bad taste,customer has a metal braided hoses that breaking down and giving off bad taste,i spoke to chris at techline and after telling him that customer had the braided metal hoses,he advised me that hoses was causing issue.. made a product report...ref#7726487834..best buy did installation of unit and water hose"
REFRIGERATOR KITCHENAID KBSN608ESS01 "TJ from techline checked conection P5 yellow cable to ground not getting 120, checked continuity on yellow cable to the switch conection getingn solid continuity, and unit still thinking the door switches re open and still light on, they recomecned to cal lead tech to pass byu with the aurora conection 7726389957; ordrng 1 wp4387911 (switch) and 1 WP1118894 (right switch) and 1 WPW10200659 (board) and 1 dannydias (danny dias)"
WASHER WHIRLPOOL WTW7500GC0 replaced lid glass was seperating from plastic trim. ok now.
WASHER MAYTAG MVWX655DW0 Installed motor part is covered under entitlement ran unit with customer present all checks ok no issues or leaks found
WASHER AMANA NTW4516FW2 I replaced the shorted pump and board. I also replaced the faulty latch. Tested the unit and it is working good now.
REFRIGERATOR WHIRLPOOL ED5FHEXNS00 making ice but dispensor part not working. found dispenser plastic tabs broken. repair per service pointer #8178548. order new ice door chute.; ordrng 1 8201756 (door-chute)
REFRIGERATOR KITCHENAID KRFC704FSS00 "ED 7726486131 installed main control picked up from ssb w11333076, ui and cover evap with fan and thermistor as per techline. verified that 3 wau valve operation was ok. tested unit. unit checks ok."
DRYER-ELECTRIC WHIRLPOOL WED5600XW0 "cehcked unit costumer complaining the light bulb not working checked dand found light bulb went out need to be replaced to correct this issue, no fee charge costumer will replace the light bulb"
WASHER WHIRLPOOL WFW5090JW0 customer complaint about not working. not able turn unit on. unplugged unit and checked outlet is good. plugged back in and unit now turning on. started a cycle. unit locks but motor doesn't move or add water. service pointer #W11395614A. called for double labor spoke with 'cindy' autho #WNFHK00EL2 .; ordrng 1 W11334605 (timer) and 1 2mc
WASHER MAYTAG MHW5630HW0 loud noise and wont wash. f0e5. cleared error code and put into spin cycle. spin good and is quiet. unbalanced load error code. customer was advised before when unit was at house that she couldn't wash rugs in unit. would causing it to go off balanced. unit in working order.
FREEZER WHIRLPOOL WZF34X20DW01 "replaced controll and thermistor,then verified unit operation,all checks ok"
DISHWASHER WHIRLPOOL WDF310PAAW2 states didn't heat. check for codes. f7e1. cleared error and ran through a test cycle heater working now. still showing error code even whhen heater is working. called tech line . spoke with 'jk
DISHWASHER WHIRLPOOL KDTE204GPS0 "Found tub seal gasket poped out of place, i firmly installed gasket all around the tub and ran testing in diagnostics unit has passed all testing and did not have any error codes or leakage (FCC)"
DRYER AMANA NED4655EW1 "7725147044 Checked unit found bad thermal fuse causing the dryer not to start . Called trrade care team please see notes on (7725147044). Unit now passes all testing and is working as desinged (FCC); used 1 WP3392519 (FUSE, THERMAL) from stock"
REFRIGERATOR WHIRLPOOL WRT771RWYM01 "found unit with nothing running,no power to fan motors or compressor,unit has a bad hercules board"