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for Miami, FL
Kevin - Miami, FL
Technician was on time and friendly.
Evaldo - Miami, FL
Christopher was very proffesional, great experience having him look over our appliance.
"Bendt - Miami, FL
Very knowledgeable and helpful serviceman.
Evelyn - Miami, FL
Kara - Miami, FL
Very professional and great service. Deserves a raise!
Sandra - Miami, FL
Rose - Miami, FL
Janathan great job.keep it up
Veronica - Miami, FL
Courdious and fast service
Eric - Miami, FL
Very efficient, prompt service. Great technician
Great service, very professional!
Sarah - Miami, FL
Joe - Miami, FL
Both techs were thorough and capable. I would rate them highly
Good service knowledgeable technician but Flamingo is a bit pricey
Andres - Miami, FL
The first time that the technician came out the washing machine was completely dead so he was unable to diagnose he suggested the electrical board and a drain valve to be replaced At a total cost of approximately $420.00 My washing machine is almost three years old to replace for a new one is $586.00 So I called Maytag and they decided to pay for the parts technician came back out and installed new part diagnosed the washer no fault codes And the total labor was $180.00 plus $98.00 for the service call for a Grand total of $278.00 And a one-year warranty better than buying a new machine but I still found the repair expensive.
On time, professions and knowledgable.
Danny - Miami, FL
Alex knew his job very well, worked neat and clean, very professional.
Excellent Professional Service
Francisco & Gisella - Miami, FL
Super professional. Uniformed and used shoe /floor protector. Knoweledge of the brand. Great communication, answer me the questions I had about the use and maintenance of my equipment. Will use the service again without hesitation.
Maria - Miami, FL
Eduardo - Miami, FL
Very professional and polite.
Service was great
Fabiola - Miami, FL
Modera Riverhouse - Miami, FL
The technician has extensive knowledge about troubleshooting of this equipment.
Kirk - Miami, FL
While it took 3 visits to solve the problem, Jonathan was diligent until he found the issue. I was very please with the service I received and he was clearly invested in finding the problem. He was always polite and kept me informed of is progress and the logical steps taken to find the problem. Very satisfied.
Rosario - Miami, FL
Chris went above and beyond trying to solve our problem.
Nancy - Miami, FL
Redegunda - Miami, FL
the tech was very friendly, knowledgeable, courteous, etc...
. Great service and professionalism
Carlos - Miami, FL
Mercedes - Miami, FL
Marcelo was very polite and explained everything with knowledge. Excellent service.
Great service! very professional
Alicia - Miami, FL
Chris was very nice.
Great Jessica is wonderful
Michael - Miami, FL
Jessica is terrific very knowable and polite. She explains the problem and tells how to avoid it from happening again
Matt - Miami, FL
Hector is a true professional and was not only courteous, he is also very knowledgeable in the repairs being conducted. Thank you for the exceptional service.
Great comminication & service
Sergio - Miami, FL
The falcon team was terrific. The reach out to me and kept me informed of the appointment; were there on time and addressed the issue.
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 Customer complaint the refrigerator it dead completed check and found the power cord it not inserted completed shup to customer before i put it compleetd and the unit star working fine explain to custmer need to way 24 to 48 hout to unit get the right temperature
COOKTOP WHIRLPOOL KICU569XBL00 Diagnosed unit found unit is giving error code ordering parts ; ordrng 1 W10857233 (module) and 1 WPW10396615 (display)
REFRIGERATOR KITCHENAID KSSP48QMS02 "checked unit costumer complaining the unit still turning on/off byself, checked and found evap fan on low speed causing board working erratic replaced and tested all is working has design"
MICROWAVE WHIRLPOOL WMH32519HZ3 "checked unit costumer complaining the unit sparkking inside found rack metal touching the ground, readjusted and tested all is working has design"
WASHER MAYTAG LAT2301AAE 305-333-4714 unit needs a new timer ordering a new one ; ordrng 1 WP22003361 (timer)
REFRIGERATOR WHIRLPOOL WRT311FZDM00 Customer complaint loss of temp in fresh food section also no air flow in freezer. i checked and found fan motor not spining i replaced fan motor and ran testing unit started write up after repairs (FCC)
WASHER MAYTAG MVWB765FW3 checked unit costumer complaining the unit not working atall found f2e1 shorted overlay replaced panel tested all is working has design
RANGE MAYTAG MER8600DE0 Upon arrived installed the new control and run the unit and now it work a design jobs completed
DISHWASHER KITCHENAID KUDI01FLSS6 replaced door link system. pick up call no service fee charge.
DISHWASHER KITCHENAID IUD8555DX3 Upon arrival removed and replaced all components listed. Tested unit and it is working properly.
ICE MAKER WHIRLPOOL GI15NDXTS2 Found loose connection no charge it’s a call back
ICE MACHINE KITCHENAID KUIC15PLXS0 "not making ice. not filling with water. checked valve connector, getting 120 volts but no water entering. needs new smart valve.; ordrng 1 W10585391 (valve)"
DISHWASHER WHIRLPOOL WDF310PAAS5 "I replaced the shorted board, and the new one shorted againg. I called techline and foud that the 240 volts that the unit was connected to shorted out the sump and drain pump as well. The Customer is not going to do the repair at the time. We will refund the Customer back."
REFRIGERATOR WHIRLPOOL KSSC48QTS02 checked unit costumer complaining the unit going on and off found shorted board replaced and tested all is working has design
DISHWASHER WHIRLPOOL WDF330PAHS2 Replaced panel tested unit all checks ok no issues found
WASHER WHIRLPOOL WTW4800BQ0 "checked unit costumer complaining the unit leaking water checked and found water coming from the floor when washer start getting water, adviset costumer to call plomer to correct this issue"
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 Upon arrival removed and replaced thermistor and control. Tested unit and it is working properly.
REFRIGERATOR KITCHENAID KRSF505ESS00 Upon arrival removed and replaced control. Tested unit and it is working properly. ADvised Customer to give unit 24hrs to reach proper temps. Autho# kjy9900ap1
REFRIGERATOR KITCHENAID KSSO48QMB01 Customer complaint unit make beeping sounds. Upon arrival checked unit and found that fan motor is shorted. Need to replaced control and fan motor to fix problem. 1 W10818296 cntrl1 W10822580 motor
FREEZER IKEA ISC21CNEDS00 Found loose arm to icemaker reinstalled arm tested unit all checks ok no issues found
DISHWASHER WHIRLPOOL GU2475XTVB2 Diagnosed found unit needs need sump assembly gave customer estimate
WASHER WHIRLPOOL WTW4855HW1 Customer complaint the wahser after connecte to the outler star running the pump that mean the compueter it bad replaced and calibrated the control and now it work a design /FCC/
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "checked unit costumer complaining the unit is leaking water thru the front. checked and found drain line clogg, flushed and defrosted tested all is working has design"
RANGE WHIRLPOOL WEE510S0FS2 "checked the entire unit and did not notice any scratches,person that gave me access into unit also checked uniut and did not see any thing,at all.."
REFRIGERATOR KITCHENAID KSCS25FVMS00 "checked unit costumer complaining the unit making some noyse found fan and board making clicking and beeping noyse, found board working erratic meed to be replace the board kit to correct this issue. costiumer declain estimate charge 98 dollars fee"
DRYER WHIRLPOOL WED75HEFW1 Replaced thermal fuse from truck stock tested unit all checks ok no issues found called David from trade team extra labor WJYRAJYAPL2; used 1 W10909685 (FUSE) from stock
REFRIGERATOR WHIRLPOOL MFI2569YEM2 "Upon arrival removed and replaced icemaker, Tested unit and it is working properly.; used 1 4317943 (ICEMAKER ASSY) from stock"
WASHER WHIRLPOOL WTW7300DW0 "error code f5-e3 lid lock not latching, f0-e5, f0-e2- Installed new lid lock and controls and also new bezel unit now passes and is working as designed (FCC)"
ICE MAKER KITCHENAID KUIC18PNXS1 replaced touch panel and harness with overlay. tested after is working now.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 extra labor #wj36aj3ml2. red wire broken on door. replaced door and tested is working. informed ice in 24 hours.
RANGE WHIRLPOOL WEE510S0FS1 "replaced panel,unit checks ok"
DISHWASHER WHIRLPOOL WDT710PAHZ0 replaced panel.unit checks ok
DRYER WHIRLPOOL CEM2743BQ0 Customer complaint unit not heating. Upon arrival checked unit and found that exhaust is not venting properly. Advised Customer that unit exhaust needs to be cleaned to fix problem. Unit is working properly. FCC
REFRIGERATOR KITCHENAID KSSP48QMS02 "checked unit costumer complaining the unit still going on and off all the times, called techline spoke with sterling condenser running property,put on test 3 is showing 2-1 fann shorted creating a board working erratic,techline rexomended to replaced noth parts at the same time, file# 7724670021; ordrng 1 W10822580 (fan) and 1 W10818296 (board)"
REFRIGERATOR JENN-AIR JUD24FRERS00 JJV1Q00AL1found unit with loose handles. tightened handle studs and reisntalled panels. tested unit. unit checks ok.
DISHWASHER JENN-AIR JDB8500AWX3 Upon arrival removed and replaced pump. Unit is working properly.
REFRIGERATOR WHIRLPOOL WRF560SMHZ00 "installed handle,tested door,unit checks ok"
DISHWASHER KITCHENAID KDTE204EWH3 "cehcked unit costumer complaining the unit is leaving water rsidue on the dishes, checked and found diswashes with surfaces holding water, checked and found rinseaidin 2 adjusted and tested all is working has design"
WASHER AMANA NTW4601XQ0 "checked unit costumer complaining the unit not working at all found unbalance load, rase error code and calibrated tested all is woprking has design"
WASHER WHIRLPOOL WET4024HW0 installed new control and latch unit now locks cortectly unit adjatates but will not go into high speed sping will order gearcase; ordrng 1 w11187717 (actuator) and 1 W10883783 (belt) and 1 W10882138 (pully) and 1 W11189163 (motor drive) and 1 W10883809 (bracket) and 1 W10883783 (gearcase) and 1 mastertech (mastertech)