Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Miami, FL
Rosario - Miami, FL
Chris went above and beyond to insure that our refrigerator was up and running!
Alan - Miami, FL
Eduardo - Miami, FL
Jordan was very helpful and excellent customer service. When our warranty runs out on our appliances we will using you guys. Thank you .
Master Tech. Danny Diaz
Maribeth - Miami, FL
Its been since Aug this year that my double oven has not worked correctly. After several calls, Danny was sent and it was fixed in less than 30 mins. Very professional, knows exactly what he is doing.
Gloria - Miami, FL
Technician didn’t know what he was doing. Then what I told him what might be wrong which was a water valve he said oh it’s that, I will place the order. I had to follow up the next day and was notified that he never wrote that up and my ticket was closed. If I wouldn’t of called the next day to follow up my part would’ve never gotten ordered very bad technician
Rick - Miami, FL
Jonathan was very professional, knowledgeable and courteous. Very good experience.
Wanda - Miami, FL
Professional young man shows up in a timely fashion. Makes an assessment of the problem and fixes it and is done in about 20 minutes and didn’t leave a mess Needless to say I’m pleased.
Sofia - Miami, FL
Cary - Miami, FL
Gisela - Miami, FL
The washer is till not fixed, in addition, after the last service, it appears to have a short. This is a tremendous concern as I do not want it to cause a fire. After several attempts at repairing this washer, I think, it might have to be replaced.
Poor service given when tec called whirlpool as she was not in a position to help,she just relayed the problem and there is where the service failed d
Joy - Miami, FL
The Tec was good but she did not do anything as with my problem she just had to call whirpool and told them what my complaint was they were do no help telling ,e all sorts of nonsense like using only cast iron spots when I have jennair pots that are good for induction cook tops and also that is how to oxen is supposed to slow after it it cleaned with white spots and lots of residue and try using other cleaners not good enough this is the worst experience I had had with any product. It’s just awfull
Jose - Miami, FL
Marcelo was very knowledgeable, polite and helpful. He was able to fix our problem.
Sofia - Miami, FL
Adrienne - Miami, FL
Ana - Miami, FL
The technician performed the diagnostics and resolved the issue to our satisfaction. Thanks for the good service
Valerie - Miami, FL
The technician checked the wine cooler and acknowledge originally that he made a high pitch noise and that sometimes it was because of the compressor . He then checked the compressor and said everything is normal . I explained to him that high pitch noise is not normal but he said there was nothing we could do about it that was the unit I had and it was functioning well with normal noise . I had to call whirlpool to request another technician who acknowledged the high pitch noise and said he needed to order something to fix the compressor and also put some hydrogen to help the compressor to stop making the noise . So I am sorry to report that your technician did not know what to do and was very complaisant . In addition I was contacted in the morning of the appointment that was supposed to be in the morning because the assigned technician was out sick and had to be replaced by the one who came in the Afternoon. He called me at 3 pm to inform me that he was on his way but I was on a meeting call and could not pick up it seems that he decided to cancel the visit . When I call back 30 mins later I was told that the appointment was no longer scheduled so the lady has to contact him to ask to maintain it . Overall a terrible experience
Great and efficient service
Christina - Miami, FL
Raul - Miami, FL
Professional, excellent communication, appropriate balance between online support and human interaction. Courtesy and organized during the visit....
Jasmin - Miami, FL
Angela - Miami, FL
Deborah - Miami, FL
Very good and we are totally pleased
Racdio - Miami, FL
Christian- - Miami, FL
Always is a pleasure to work with Freddy. He explains everything with all the details and give you all the options.
Excellent, friendly service
Erik - Miami, FL
George - Miami, FL
Great service...friendly helpful person.
Best experience with a repair service
Savannah - Miami, FL
Repairman was efficient and pleasant.
Marina - Miami, FL
Gessie - Miami, FL
WASHER WHIRLPOOL WTW4816FW1 "Customer complaint unit making loud noise. Upon arrival found that bearings on unit is worn out, Need gearcase to fix problem.; ordrng 1 W11035749 (gearcase)"
WASHER WHIRLPOOL MHWE500VW11 "f35-f20, customer lied to me over the phone , said she was under warranty this is a 09 unit. i advised customer is the visit if not in warranty. she said dont worry ill pay it if its not , after diagnostics and giving a estimate her husband said get out of my home, they lied to me and our company and are not willing to pay anything."
WASHER WHIRLPOOL WFW7590FW0 "foundunit not starting and not running diagnostic test,i turned off breaker to unitto do a hard rest on control board,after turning power back on,i was able to run a diagnostic test oin unit and all was working as designed"
OVEN JENN-AIR JJW3830WR00 replaced controls tested unit with customer prersent all checks ok no issues found
WASHER WHIRLPOOL WGT4027EW1 not drying clothes and not filling with water. found exhaust clogged. cleaned for customer. now has air flow. also informed about washer owners mannual. page 4 unit uses less water now. normal op
REFRIGERATOR WHIRLPOOL WRF560SEYM05 "replaced bad gasket and thermistor,tested freezer door,unit checks ok"
REFRIGERATOR WHIRLPOOL WRS325SDHZ00 "Customer complaint unit not dispensing water. Upon arrival found that valve was not opened all the way. Opened valve, tested unit and it is working according to specifications. FCC"
WASHER WHIRLPOOL WTW5000DW1 Customer complaint unit leaking. Upon arrival checked unit and found that dispenser had blockage on it. Removed dispenser trya cleared blockage. Tested unit and it is working according to specifications. FCC
REFRIGERATOR MAYTAG MBF2258DEM00 Upon arrival checked unit and found that there was no refrigerant in system. Leak in the evap Need to replace evap along with comp.; ordrng 1 WPW10317013 (evap)
MICROWAVE OTR WHIRLPOOL WMH31017AW2 "customer complaint that the unit was sparking inside, found defective diode, replaced part tested unitt all opps ok FCC autho# WHRYH00EPL1; used 1 W10492278 (DIODE) from stock"
N/A N/A WSF26C2EXF01 i installed the ice maker CHECK AND FOUND THE WIRE IT BROKEN AND I CALL THE COMPANY TO INF ABOTU THIS AND TELL ME TO CLOSED THE SERVI AND ONLY GOING TO PAID FOR THE VISISTED HE WILL CALL THE CUSTOMER FOR CHANGER THE UNIT auth-189SDPL
WASHER WHIRLPOOL WFC7500VW2 "Called whirlpools tech line , David 7722414688, also reached out to partner team Crystal. at arrivel i found customer using this unit, washer was running and spinning and washing ran dianostics unit has no error codes . customer is not happy with this unit and wants it replaced , i reached out to partner team and techline customer needs to call Asurian for replacement."
DRYER WHIRLPOOL MEDX655DW1 "checled unit costumer complaining the unit not turning on checked and found open termal fuse, replaced and tested unit not recirculating the air costumer adviset had to c;lean the exaust to correct this issue; used 1 WP3392519 (FUSE, THERMAL) from stock"
REFRIGERATOR WHIRLPOOL GI6FARXXF05 "Customer complaint unit leaking. Upon arrival found loose drain line, Adjusted drain line tested unit and it is working according to specifications. FCC"
REFRIGERATOR MAYTAG MFI2570FEZ02 customer complaint the refrigerator not makeice but i check and the icemaker pass the text the water it coming the ice maker and went i arriveto the house abd check found full of ice but customer sai he will call back if this happen again jobs completed
WASHER AMANA NTW4755EW1 "checked unit costumer complaining the unit not working at all found board working erratic with motor cap and actuator, replaced all parts unit working has design."
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "replaced fan with harness and plastic thermister, also made sure the unit had2 screws on evap cover pushed away the coils unit is sealing proeprly. all chekcs ok FCC; used 1 W10902214 (THERMISTOR) from stock"
WALL OVEN MAYTAG MGT8655XS00 found unit with loose connection at upper oven bake ignitor causing unit not to heat. adjusted and corrected connection. tested unit. unit checks ok.
RANGE WHIRLPOOL WEE510S0FS1 Customer requested me to check unit Adjusted bottom drawer tracks found them loose installed drawer in to correct postion and ran testing unit is now working to factory specs (FCC)
MICROWAVE KITCHENAID KHHC2090SSS0 not turning on. found bad door switch. also needs switch holder.; ordrng 1 W10211974 (switch) and 1 8205572 (interlock) and 1 8206209 (interlock) and 1 W10211972 (switch) and 1 W10211973 (switch)
WASHER WHIRLPOOL MHN33PRCWW1 customer complaint the washer it shecker and check and found the still have the security in the back remove and run the unit and now it work to factory spect /FCC/
WASHER MAYTAG MVWB835DW0 "installed lid lock assm, tested unti working ok."
WASHER/DRYER WHIRLPOOL WET3300SQ1 "replaced wheel,motor and belt switch,remounted everything and tested unit,unit checks ok"
WASHER/DRYER WHIRLPOOL WET3300SQ1 See tech 18 for details
FREEZER WHIRLPOOL WRB322DMBM00 "found unit with light switch stuck,causing light not to turn on,i cleared ice obstrcution,tested light,unit checks ok..i also readjusted unit to where customer wanted ity placed.."
WASHER MAYTAG MVWB300WQ2 loud in spin and oil on floor. needs new bearing system. service pointer #W10468778B. tech has tool to do job. 2 call count on return. put through diagnostic cycle. everything is working.; ordrng 1 W10435302 (bearing)
RANGE KITCHENAID MER6600FW1 Upon arrival removed and removed panel. Unit is working according to specifications. PLEASE SEND PAPER INVOICE TO 452032 Miami FL 33245
REFRIGERATOR MAYTAG MRT711SMFW00 Customer complaint unit temperature concerns. Checked FC and RC ambient temps. Found Fc at 0 degrees and found Rc at 36 degrees. Advised Customer that unit is working according to specifications. FCC
REFRIGERATOR WHIRLPOOL GB2SHTXTS00 "found unit with a small piece of hose cracked,causing unit to leak,i removed bad part of hose and reattached it with adapter,tested dispencer,unit checks ok"
DISHWASHER KITCHENAID KDFE104DSS4 dianosed unit found ui is not respionding ordering UI; ordrng 1 W10891912 (panel-cntl) and 1 W10909702 (cntrl-elec)
RANGE WHIRLPOOL WFE525S0HV0 not able to use oven. when push bake or broil not responding. replaced contorl comes with touch panel. tested after now working had defective touch panel.
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 checked unit costumer complaining the unit habdle damage replaced tested all is working has design
M/W OTR WHIRLPOOL WMH78019HZ1 "checked unit costumer complaining the unit not pulling enough air coming out, put a piese of paper unit is sucking the paper need to be replace called tech line dustin is holding the paper tower unit working has design per techline refers custumer to deaker and costumer services 7723624796"
REFRIGERATOR WHIRLPOOL ASI2575GRS01 "Customer complaint unit not making ice. Upon arrival checked icemaker and found that it was not cycling properly, need icemaker to fix problem. Removed and replaced icemaker tested unit and it is working according to specifications. FCC; used 1 4317943 (ICEMAKER ASSY) from stock"
WASHER AMANA NTW4516FW2 Customer complaint unit not running. Upon arrival found unit in drain cycle. Found that installation of drain is not according to specifications in installation guide. Demonstrated the 4 methods of installation to Customer and that they must adhere by it or problems will persist with unit. Tested and Calibrated unit and it is working according to specifications. FCC
OVEN - ELEC WHIRLPOOL WFE540H0ES2 Customer complaint unit not heating properly. Upon arrival checked unit and found that both elements are cycling properly. Checked temp calibration and adjusted according to specifications. Advised Customer not to place aluminium foil on liner to prevent chipping of liner. Unit is working according to specifications. FCC
REFRIGERATOR MAYTAG MBF2258DEM00 upon arriverd installed the parts check the volt to the compressor now it good but the compressor not turn on need the compressor and ss sytem; ordrng 1 W10507884 (compressor)
DRYER WHIRLPOOL WED92HEFW1 autho number tiffany WHS9D00ML2 added grese and adjusted exhauset tested unit with customer present all check ok no issues found
WASHER WHIRLPOOL WFW92HEFW0 ran unit is dianostic test mode recalbraited unit tested unit with customer present all checks ok no issues found
REFRIGERATOR WHIRLPOOL WUW55X24DS "Installed new control board for DC issues from the condensor fan, after installing condensor fan fan motor has not turned on and unit has passed all testing and is working to factory specs"