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for Miami Beach, FL
Not fixed the first time
Adam - Miami Beach, FL
I have leaking water from the refrigerator in the service technician came over and could not diagnose the problem I had to call him back a second day and he then correctly diagnose the problem I was charged twice however for both visits although he said that the initial call for $100 did not include any labor labor was applied in the second visit for $135. In another words, I had to pay $235 for the technician to spend a half hour Cleaning out a 10 inch plastic drain line
Kerry - Miami Beach, FL
Great service. Thanks
Glenn - Miami Beach, FL
knowledgeable and customer focussed
Keith - Miami Beach, FL
Microwave not fixed
Maria - Miami Beach, FL
Service man was polite and courteous, but he was unable to solve the problem
Fixed the new dryer that stopped working after 4 times
Garry - Miami Beach, FL
Flamingo appliance fixed my brand new dryer after being used 4 times. They had to buy an LF switch and install it.
Lenny - Miami Beach, FL
Anthony was very good, nice presentation, very respectful, clean and quick, I'll definitely recommend him or call your company if I need another service.
Sharon - Miami Beach, FL
Bob - Miami Beach, FL
Olga - Miami Beach, FL
The repair man Danny was excellent Knowledgeable and polite had my dryer working in no time
Richard - Miami Beach, FL
The gentleman that was sent to my house was fantastic. Polite, responsive and efficient
Marilyn - Miami Beach, FL
Danny the service rep was very good
Baden - Miami Beach, FL
Very pleased with service from your comipany Anthony is an excellent technician. Very helpful and professional. He is an asset to your company you should be very grateful to have him working for your company
Iris - Miami Beach, FL
Javier - Miami Beach, FL
Anthony was great
Mary - Miami Beach, FL
Very polite & knowledgeable serviceman. Fixed our fridge & was able to check whether it was still under warranty
George - Miami Beach, FL
Anthony diagnosed the issue and fixed it. He was friendly and concerned.
Garry - Miami Beach, FL
The technician came promptly and tried to fix it but he needed to buy a LF switching return. I am disgusted with Whirlpool that their dryer stops working after 4 times.
Pablo - Miami Beach, FL
Problem wasn’t fixed the first time.
Christoph - Miami Beach, FL
Problem not fixed
Christoph - Miami Beach, FL
Danny Burdier is a Great Tech
Patricia - Miami Beach, FL
Danny is a great asset for your company, he is very professional and he has a great knowledge of the work he needs to do
Nadya - Miami Beach, FL
My fridge was fixed in 2 short visits. One to estimate the problem and the second one to fix. The new parts were installed in minutest. That fixed the issue. Thank you for great service.
reliable but expensive
Amy - Miami Beach, FL
Carol - Miami Beach, FL
Martha - Miami Beach, FL
Reliable service with good customer service reps.
Carrie - Miami Beach, FL
Good Service and repair complete
Gerald - Miami Beach, FL
WASHER WHIRLPOOL WFW75HEFW0 "Customer complaint, unit is locked. Checked unit and found the drain pump with an obtruction. Removed obtruction and tested after, unit is now working to factory specs"
COOKTOP WHIRLPOOL KECC667BBL02 "REPLACED CNTRL, TESTED AND UNIT NOT WORKING CORECTLY. CHECKED POWER AND STILL GETTING 250V FROM L1 TO L2. 230V FROM L1 TO N AND 12V FROM L TO N. NEEDS ELECTRICIAN. ADVISED THAT IF HAS SAME ISSUSE WITHOUT ELECTICIAN VERIFYING POWER, WILL CHARGE."
WASHER WHIRLPOOL WFW72HEDW0 "Customer complaint, unit is not draining. Checked unit and found the drain line was pushed too far deep into the line. Sipohning the water back into the unit. Corrected drain line and tested after, unit is now working to factory specs"
DRYER WHIRLPOOL WET4024HW0 SPOKE WITH BUTCH FROM TECHLINE AT APPROX 10:10AM. ADVISED ME THAT THE BLACK WIRE FEEDS POWER TO TIMER AND WHITE WIRE NEUTRAL HAS TF THAT CLOSES CONTACTS ON TIME DRY. IF NEUTRAL WIRE ON F TERMINL IS BAD IT WILL NOT ALLOW CLOSE AND CONTINUE TO DRY. CHECKED HARNES AND TERIMAL BLOCK. CHECKED BOTH TO SEE WHATS GOING ON. ADVISED TO ORDER HARNESS. REF#7724211349.; ordrng 1 WPW10448901 (motor-drve) and 1 W10854240 (timer) and 1 W11090772 (HARNESS) and 1 WP3397659 (block-term) and 1 279393 (screw)
DISHWASHER IKEA IUD7555DS3 "REPLACED CNTRL, PUMP AND HEATER, TESTED AND WORKING AS DESIGNED."
MICROWAVE JENN-AIR JMV8166BAS CUSTOMER COMPLAINT MICROWAVE RUN BUT NOT HEATING.CHECKED UNIT AND FOUND
ICE MAKER KITCHENAID KUIC15PLXS0 "Installed the sensor on the unit and tested after, unit is now working to factory speccs"
OVEN WHIRLPOOL KOCE500ESS05 "REPLACEDCNTRL AND PANEL, TESTED AND WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL JCB2059GES called in for autho and unit was not cost effective. bill for trip
REFRIGERATOR WHIRLPOOL JCB2059GES "SPOKE WITH JOE FROM ASSURANT, AND CONDEMED UNIT. WILL PAY FOR TRIP AND DIAG. WILLCONTACT CUSTOMER BETWEEN 3-5 BUISSNESS DAYS."
WASHER MAYTAG MHW8200FW0 "CUSTOMER COMPLAINT DISPENSER BEING PUSHED FOWARD. CHCKED UNIT AND FOUND THE DISPENSER NOT PROPERLY SEATED. READJUSTED DISPENSER SECURED, TETED AND WORKING AS DESIGNED."
DRYER MAYTAG MGDC465HW0 REPLACED THE IGNITOR. TESTE AND WORKINGAS DESINGED. 1 OF THE IGNITORS WERE BAD. SENDING 1 BACK USED OTHER FOR REPAIR.
FREEZER KITCHENAID KRFC300ESS01 "CUSTOMER COMPLAINT CONDESNATION ON FREEZER. CHECKED UNIT AND ALL WOKING AS DESIGNED. CUSTOMER HAD HOME SET TO 78 DEGREESS. ADVISED CUSTOMER THAT DUE TO THE TEMP INSIDE HOME AND THE TEMP COMING FROM DIRECT SUNLIGHT EVERYTIME SHE IS OPEING DOORS, SHE IS GETTING CONDENSATION. ADVISED SHE MUST KEEP HOME AT A COOLER TEMP TO AVOID ISSUES. CUST INSTRUCT"
DRYER WHIRLPOOL WHD5090GW0 "REPLACED CNTRL, TESTED AND WORKING AS DESIGNED. DIANE 2X LABOR AUTHO# WIZMXIZML2"
RANGE WHIRLPOOL WOS51EC0AS04 CUSTOMER COMPLAINT OVEN GIVE OFF ALOT OF HEAT. CHEKED UNIT AND FO9UND THE OVEN WORKING AS DESIGNED. FOUND THAT CUSTOMER IS STANDING UNDER THE HEAT VENT AND FEELIG THE HOT AIR. CHECKED COMPLETE UNIT AND WORKING AS DESINGED. CUSTOMER INSTRUCTION.
WASHER WHIRLPOOL WFW80HEBW0 REPLACED SENSOR AND HOSE. TESTED AND WORKING AS DESIGNED. RAN UNIT AND NOW HAS VALVE ISSUE. ORDERING VALVE.; ordrng 1 W10599356 (water inlet valve) and 1 2MANTECH19 (2MAN TECH 19)
REFRIGERATOR KITCHENAID KSSS36FMX00 REMOVED ICE FROM DRAIN. TESTED AND WORKING AS DESIGNED.
MICROWAVE JENN-AIR JMW2430WW02 NEED OTHER CNTRL. ORDERING NEW CNTRL.; ordrng 1 WPW10626304 (cntrl-elec)
OVEN WHIRLPOOL KOCE500ESS05 CUSTOMER COMPLAINT OVEN NOT WORKING. CHECKED UNIT AND GETTING POWER BUT NOT RESPONDING. NEEDS CNTRL AND PANEL. DAVID# 2X LABOR AUTHO# KIYOUIYDL2; ordrng 1 W11093254 (panl-cntrl) and 1 W11179310 (CNTRL)
STOVE IKEA ISE630WS00 CUSTOMER COMPLAINT OVEN HAS "CAL" ON DISPLAY. CHECKED UNIT AND FOUND BAD CNTRL. CNTRL STUCK NOT RESPONDING.; ordrng 1 W10769823 (cntrl-elec)
OVEN KITCHENAID KODE500ESS00 Unit needs both handles.; ordrng 1 W10831237 (handle) and 1 W10831237 (handle)
DISHWASHER WHIRLPOOL WDT750SAHZ0 "REPLACED MOTOR, TESTED AND WORKING AS DESIGNED."
DISHWASHER JENN-AIR n/a "CUSTOMER COMPLAINT DISHWASHER NOT WORKING. CHECKED UNIT AND FOUND FEED TUBE DISCONNECTED. REINSTALLED FEED TUBE, TESTED AND WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL JCB2059GES "CUSTOMER COMPLAINT REFRIGERATOR NOT COOLING. CHECKED UNIT AD NOT COOLING. ALL COMPONENTS WORKING BUT NOT FROSTIN UNIT.NEEDS SEAL SYSTEM.; ordrng 1 833697 (motor,cond.fan 2w cw) and 1 W10160407 (compressor) and 1 WPB2150504 (drier) and 1 12002041 (kit,evap) and 1 MT96 (MT 96)"
ICE MAKER KITCHENAID KUIC18NNZS0 CUSTOMER COMPLAINT ICEMACHINE NOT MAKING ICE. CHECKED UNIT AND FOUND NEEDS SEALED SYSTEM.WILL CALL BACK IF WANTS REPAIR
REFRIGERATOR WHIRLPOOL KSCS23INSS00 "Installed control on the unit and tested after, unit is now working to factory specs"
WASHER MAYTAG MHW5630HW CUSTOMER COMPLAINT WASHER NOT RESPONDING. CHECKED UNIT AND HAS DIFFERENT ISSUSE. TOUCH PANEL NOT RESPONDING. NEEDS PANELAND CNTR.; ordrng 1 W11316623 (CONSOLE) and 1 W11322901 (CNTRL ELEC) and 1 2MAN (2MAN)
DRYER MAYTAG MGDC465HW0 STATES THAT DRYER IS AIR DRYING.NO HEAT. CHECKED UNIT AND FOUND IGNITOR NOT TURNING ON. NEEDS IGNITOR.; ordrng 1 279311VP (ignitor) and 1 W10823508 (burner-gas)
REFRIGERATOR KITCHENAID KSRS25RVMK03 "REPLACED WATER VALVE, TESTEDAND UNIT WORKING AS DESIGNED."
RANGE WHIRLPOOL JES9860AAS "REPLACED MOTOR, TESTED AND WORKING AS DESIGNED."
REFRIGERATOR JENN-AIR JB36NXFXRE00 "CUSTOMER COMPLAINT REFRIGERATOR NOT MAKING ICE. CHECKED UNIT AND FOUND THE ARM NOT PROPERLY SEATED. ADJUSTED RM, SECURED, TESTED AND WORKING AS DESIGNED."
COOKTOP JENN-AIR JIC4430XS CUSTOMER COMPLAINT COOKTOP TURNED OFF. CHECKED UNIT AND FOUND CNTRL DEAD. NEEDS CNTRL.; ordrng 1 WPW10396615 (display) and 1 W10857232 (module)
REFRIGERATOR KITCHENAID KSSS36FMX00 CUSTOMER COMPLAINT REFRIGERATOR IS LEAKING. CHECKED UNIT AND FOUND NO LEAKS. NO BROKEN LINES NO ISSUES AT THIS TIME. ADVISED CUSTOMER TO TAKE PICTURE IN THE EVENT IT HAPPENS AGAIN. AND TO CALL BACK.
REFRIGERATOR WHIRLPOOL KBFS20EVMS13 "CUSTOMER COMPLAINT ICE MAKER NOT WORKING. CHEKED UNIT AND FOUND ICEMAKER JAMMED. REMOVED ICE, TESTED AND WORKING AS DESIGNED."
ICE MAKER KITCHENAID KUIC15PLXS0 "Called techline file# 7724154206Dustin Service pointer w10565994Unit needs a new sensor, its shuting off the unit.; ordrng 1 WPW10548509 (sensor)"
FREEZER WHIRLPOOL WRT316SFDM00 "CUSTOMER COMPLAINT REFRIGERATOR HAS ICE BUILDUP.. CHECKED UNIT AND FOUND FRESH FOODGASKET NOT SEALING PROPERLY ALLOWING THE MOISTURE TO ENTER THE UNIT. REMOLDLED AND SEALED GASKET, TESTED AND WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL WRF560SMYM05 "CUSTOMER COMPLAINT REFRIGERATOR NOT COOLING. CHECKED UNIT AND FOUND ANOTHER LEAK IN SEAL SYSTEM AND ALSO LINER IN FREEZER EXPOSED. CALLED TECHLINE AND SPOKE WITH LEON. ADVISED TO CHEKED LEAK AT HEAT EXCHANGERNAD HEAT LOOP. IF SO NO REAIRS CAN BE MADE THEN CONTACT WARRANTY. REF# 7724144519. EXPLAINED TO CUSTOMER, CUSTOMER IS UPSET AND WILL CONTACT WHIRLPOOL AND INSURANCE COMPANY. DOES NOT WANT UNIT."
DISHWASHER WHIRLPOOL WDT750SAHZ0 CUSTOMER COMPLAINT DISHWASHER NOT WORKING. CHECKED UNIT AND SUMP AND MOTOR NOT WORKING. NEEDS MOTOR.; ordrng 1 W11087376 (pump&motor)
STOVE KITCHENAID KESS907SSS05 CUSTOMER COMPLAINT RIGHT REAR BURNER NOT WORKING. CHECKED UNIT AND FOUND BLOWN SWITCH AND BAD ELEMENT. NEEDS SWITCH AND ELEMENT.
DRYER WHIRLPOOL WHD5090GW0 CUSTOMER COMPLAINT DRYER NOT WORKING. CHECKED UNIT AND HAS POWER BUT NOT TURNING ON. NEEDS CNTRL.; ordrng 1 W11239098 (CNTRL)