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Local Reviews
for Miami Beach, FL
Powered by Fluid LOCALGreat service, communicative and honest
Valentina - Miami Beach, FL
Great Service
Jeffrey - Miami Beach, FL
Anthony arrived on time and did an excellent job diagnosing the problem with our refrigerator. We followed his advice and it worked!!
Jack
Jack - Miami Beach, FL
Anthony was nice and informative but I extremely object to have to wait up to 30 days for the oven part I need.
Great Service
Julio - Miami Beach, FL
We should have more people like the service gentleman that came to service our equipment, very professional. Thanks. Julio Alvarez
Excellent Service Tech !
Mario - Miami Beach, FL
Great job all around, all issues resolved, very happy with service visit. Anthony is a great person to have on your team, highly skilled and very customer friendly.
Good Service
Lilia - Miami Beach, FL
Poor service. Expensive and still doesn’t work!
William - Miami Beach, FL
Good Service
Lilia - Miami Beach, FL
The gentleman who repaired my refrigerator was very courteous as well as professional.
Kitchen aid
Royal - Miami Beach, FL
Great services awesome price
Julio - Miami Beach, FL
Awesome
Great service!!!
Martha Cristina Levaza - Miami Beach, FL
Professional and excellent service.
mixed experience
Karen - Miami Beach, FL
technician anthony excellent scheduling horrible and disorganized!!! appointments made and no one showed or got cancelled at last moment took time off from work 4 times for this reason i rated below average
Very nice and thorough
Nuria - Miami Beach, FL
Danny was very personable, thorough and conscientious during the servicing visit. The problem ultimately requires a new part, which needed to be ordered (so still not resolved), but Danny was very responsive on his cell when the dryer stopped working again. During the visit he was good about explaining the issue and also just general information about the dryer itself. He also was very clean and careful.
Great service
Bonnie - Miami Beach, FL
Great service
Daniel - Miami Beach, FL
Good Experience
Yosef - Miami Beach, FL
Jesus
Jesus - Miami Beach, FL
Excellent
K
Karen - Miami Beach, FL
Excellent Service
Ami - Miami Beach, FL
Anthony Mederos Called prior to arrival. Arrived on time, booties, mask and asked to wash his hands! All perfect safety and respect protocols. He fixed issue that he came for. He was patient, carefully explaining what happened and even gave some good tips on how to clean my machine properly.
Solid aervice
Jennifer - Miami Beach, FL
Very knowledgeable and wishes to please
Mona - Miami Beach, FL
Anthony has always proven to be the utmost consummate Professional,answers all questions doesn’t mind going Over all the washer details.and proper usage.
Great service
Annette - Miami Beach, FL
Great service!
Mijeriy - Miami Beach, FL
Great customer service, very profesional and my refrigerator is working perfectly!
Danny
Jason - Miami Beach, FL
Danny is excellent.
Great service
Maykel - Miami Beach, FL
Excellent experience with Antony
Teresita
Teresita - Miami Beach, FL
You are a horrible company
Kristina - Miami Beach, FL
You were going through my apartment for 3 months. My machine made noises it never made before. And why your asóciate is leaving before checking that machine is working is beyond my understanding. Saying check if it works and call me if you have problems. Every single employee of yours told me about different problem. And nobody figured it out. You ruined that washer to the point I had to go and buy a new one. I would never deal with you again. And I honestly forgot to write a review so I would spare someone from you and your people. I understand this is your survey and you are trying to improve. But on 2 separate occasions you failed miserably. You need the whole entire new stuff as nobody and they were many fixed anything. Instead they broke more. Funny thing one of your guys from the very first times I used your service( not this occasion)gave me his phone number saying that you charge 100 dollars every time they are called and just to call him and pay him the money directly and that he will fix it cheaper. Not only he lied. But he is dishonest with your company. I will never use your company again and will tell everybody to stay away.
Needs improvement
Maria - Miami Beach, FL
My experience with the technician was very good. But my experience with a representative that contacted me to reschedule the appointment could have been a little better. The representative didn’t sound so friendly when telling me why they were rescheduling my appointment.
Anthony M.
REFRIGERATOR KITCHENAID KSC24C8EYY02 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE REFRIGERATOR SECTION HAS ICE BUILD UP NO LEFT WALL (DIVIDER WALL) CHECKED UNIT AND FOUND BOTH EVAPS GOOD, PROPER FROST PATTERN, THE TEMPS ARE GOOD AT 39 IN FRESH FOOD AND 2 IN FREEZER, ALL VENTS AND UNIT HAS PROPER AIRFLOW. CALLED TECHLINE AND ADIVSED ANDREW OF MY FINDINGS. ANDREW STATED THAT THE DIVIDER WALL HAS AN INTERNAL ISSUES WITH THE INSULATION AND CANT BE FIXED. ANDREW DEEMED NON REPAIRABLE."
Anthony M.
RANGE WHIRLPOOL WEE750H0HV0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE RANGE CONSOLE BORKEN, GLASS IS BROKEN. CHECKED UNIT AND NEEDS PANEL; ordrng 1 W11335274 (CONSOLE)"
Anthony M.
REFRIGERATOR WHIRLPOOL WRF560SEYM04 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE REFRIGERATOR NTO COOLING PROPERLY. CHEKCED UNIT AND FOUND THE DAMPER DAMAGED. NEEDS DAMPER; ordrng 1 W11087463 (damper)"
Anthony M.
MICROWAVE WHIRLPOOL CAE2745FQ0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER NOT WORKING. CHECKED UNIT AND THE LID NOT CATCHING. CEHCKED THE LID AND THE HINGE WAS LOSE CAUSING THE LATCH NOT TO ENGAGE PROEPRLY, SECRUED THE TOP LID TESTED AND NOW WORKING AS DESIGNED"
Anthony M.
WASHER WHIRLPOOL CAE2743BQ0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER NOT STARTING. CHECKED UNIT AND FOUNDTHE LID AND LATCH LOSE NOT MAKING PROPER CONTACT AND NOT LOCKING. READJUSTED THE LATCH AND THE LID AND NOW MAKING PROPER CONTACT..."
Anthony M.
WASHER MAYTAG MHW5500FC0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No customer states bellow has mold. checked unit and has mold cstomer wants to replace bellow.ordering bellow; ordrng 1 WPW10237499 (bellow)"
Anthony M.
WASHER WHIRLPOOL CAE2743BQ0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT WASHER THE NOT WORKING. CHECKED UNIT AND NEEDS LATCH. ORDERING LATCH; ordrng 1 WPW10482836 (latch 68.81) and 1 WPW10240513 (door strike 26.62)"
Anthony M.
MICROWAVE WHIRLPOOL KMBS104ESS "Not sign due to COVID-19 protocol. Q1: No, Q2: No. CUSTOMER COMPLAINT THE PANEL NOT RESPONDING. PULLED MICROWAVE OUT, REMOVED THE TOP LID AND FRONT PANEL, REPLACED PANEL,TESTED AND REINSTALLED AND SECURED AND NOW WORKING AS PATRICIA 2X LABOR AUTHO#KUGL3UGNL2 REF#7729788235"
Anthony M.
WASHER WHIRLPOOL CHW9160GW1 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER MAKING LOUD NOISE. CHECKED UNIT AND FOUND THE MOTOR BELT BORKEN MAKING NOISE. ORDERING BELT.; ordrng 1 WPW10260319 (belt). REPLACED BELT ,TESTED AND NOW WORKING AS DESIGNED."
Anthony M.
COOKTOP JENN-AIR JIC4430XS "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE COOKTOP MADE A LOUD POP NOISE, THEN TURNED OFF ANF NOTHING RERSPONDS. UNIT IS GETTING PROPER POWER AND BREAKER IS GOOD. CHECKED Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE COOKTOP MADE A LOUD POP NOISE, THEN TURNED OFF ANF NOTHING RERSPONDS. UNIT IS GETTING PROPER POWER AND BREAKER IS GOOD. CHECKED UNIT AND NEEDS MODULE; ordrng 1 WPW10396615 (display) and 1 W10857232 (module). INSTALLED MODULE,TESTED AND NOW WORKING AS DESIGNED."
Anthony M.
WASHER WHIRLPOOL WTW5105HW0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAIN THE WASHER MAING NOISE. CHECKED UNIT AND FOUND SQUEAKING COMING FROM THE GEARCASE. CALLED TECHLINE AND SPOKE WITH AUSTIN AND ADVISED OF SQUEAKING. AUSTIN ADVISED OF KNOWN ISSUES. TO ORDER THE GEARCASE AND TUB. CALLED TRADECARE AND SPOKE WITH JOANNA. REF#7729559488-TECHLINE RE. AS PER JOANNA SHE IS GOING TO SUBMIT TO THE PRODUCT EXCHANGE TEAM, WAITING FOR RESULTS. TAKES 3-5 BUISNESS DAYS. REF#7729559955."
Anthony M.
WASHER WHIRLPOOL WGT4027HW0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No not locking. need latch. ordrng 1 W11176112 (LATCH) and 1 W11367652 (CNTRL).; ordrng 1 W11176112 (latch) and 2 W11367652 (CNTRL)s. replaced the latch and tested, unit now working as designed. SHONNIE 2X LABOR AUTHO# WTZSZ00NL2 REF#7729568363"
Anthony M.
DRYER WHIRLPOOL CEM2745FQ0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE DRYER NOT WORKING. CHECKED DRYER AND HAS PROPER POWER. UNIT TURNS BUT NOT HEATING. CHECKED HEATER AND FOUND HARNESS BROKEN FROM CONENCTION. REPAIRED HARNESS,INSTALLED AND SECURED, TESTED AND NOW WORKING AS DESIGNED."
Anthony M.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE REFIRGERATOR NOT COOLING. CHECKED UNIT AND FOUND ICE BLOCKING THE DAMPER. ORDERING DAMPER. SHORTED. STUCK CLOSED; ordrng 1 W11087463 (damper)"
Anthony M.
REFRIGERATOR AMANA ABR1927FES "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE REFRIGERATOR NOT COOLING. CHECKED UNIT AND FOUND THE REFRON LEAKING. NEEDS SEALED SYSTEM."
Anthony M.
WASHER WHIRLPOOL WFW8620HC3 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER IS LEAKING. CHEKCED UNIT AND FOUND UNIT LEAKING FROM DISPENSER. THE DISPENSER HAD HOSE DISCONNECTED CAUSING THE LEAK. REINSTALLED THE HOSE, READJUSTED THE DISPENSER,SECURED BOTH AND NOW WORKING AS DESIGNED. DANIEL 2X LABOR AUTHO#WTPDE00NL2 . ORERING THE DISPENSER; ordrng 1 W11465532 (DISPENSER)"
Anthony M.
DRYER WHIRLPOOL WED5620HW1 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE DRYER MAKING LOUD NOISES. CHECKED UNIT AND LOU HUMMING COMING FROM THE MOTOR. NEEDS MOTOR.; ordrng 1 W11086656 (motor-drve) and 1 W10837240 (idler pulley) and 1 WP697772 (blower wheel)"
Anthony M.
MICROWAVE OVEN JENN-AIR JMW2430DS03 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE MICROWAVE NOT WORKING. CHEKCED UNIT AND FOUND THE MAG BAD. ORDERING MAG AND INVERTER; ordrng 1 W11233913 (sensor) and 1 W11346197 (MAGNETRON) and 1 W10217711 (inverter) and 1 2MANT28BOUDIER (T28 BOUDIER)"
Danny B.
MICROWAVE OVEN JENN-AIR JMW2430DS03 SEE NOTE TECH87 THE UNIT IT WORKING A DESIGN JOBS COMPLEETD
Anthony M.
MICROWAVE JENN-AIR JMW2430IM02 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE MICROWAVE NOT WORKING. NEEDS APPLIANCE MANAGER; ordrng 1 W11448962 (CNTRL) and 1 W11460597 (CNTRL) and 1 2MANT28BOUDIER (T28 BOUDIER 2MAN)"
Anthony M.
REFRIGERATOR KITCHENAID KBBR306ESS01 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE TOP GRILL CAME DAMAGED AND KITCHEN AID SENT WRONG PANEL, REPAIRED THE PANEL INSTALLED AND SECURED,UNIT NOW WORKING AS DESIGNED.ALSO SEAL THE GASKET FOR PROPER SEALING, UNIT NOW WORKING AS DESIGNED"
Anthony M.
WALL OVEN JENN-AIR JMW2430DP01 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE F2E1 STUCK OR SHORTED KEY, NEEDS PANEL. ORDERING PANEL; ordrng 1 W10887855 (panl-cntrl)"
Anthony M.
WASHER WHIRLPOOL CHW9160GW1 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER NOT WORKING. CHECKED UNIT AND NEEDS UI.; ordrng 1 W10803340 (BUTTON) and 1 WPW10135255 (switch) and 1 W10921621 (cntrl-elec) and 1 W11229665 (CNTRL). ORDERED RIGHT PART BUT RECEIVED THE WRONG CNTRL. REORDERING; schdld next appmnt for 12/23 WED !"
Anthony M.
MICROWAVE OVEN KITCHENAID KOCE500ESS11 "Not sign due to COVID-19 protocol. Q1: No, Q2: No.karen disch#swpnc23007e7-1 autho# ktvz4tvnl2 772951817. CUSTOMER COMPLAINT THE MICROWAVE WILL NOT START SOMETIMES. CHECKED UNIT AND FOUND THE HINGES FOR THE DOOR AT FAULT. READJUSTED THE HINGES, STRAIGHTENED OUT THE HINGES AND NOW MAKING PROPER CONTACT. INSTRUCTED CUSTOMER ON HOW TO PROPERLY OPEN CLOSE THE DOOR. TESTED AND UNIT IS NOW WORKING AS DESIGNED."
Anthony M.
REFRIGERATOR WHIRLPOOL WRB533CZJZ00 CUSTOMER COMPLAINT THE REFRIGERATOR NOT COOLING. CHECKED UNIT AND FOUND THE FRESH FOOD AT 45 DEGREES AND FREEZER AT 12 DEFREES AND CUSTOMER STATES IT GETTING WARMER EVERYDAY. COMPRESSOR WORKING. NEEDS SEALED SYSTEM; ordrng 1 W11394622 (evap) and 1 W11370574 (compressor) and 1 wpw10143759 (drier) and 1 LOCKRING (LOCKRING) and 1 R600 (R600). missing fittings ordering proper fittings.; ordrng 1 WPW10143759 (dryer) and 4 W10895723 (coupler)s and 4 W10895716 (coupler)s and 4 W10895724 (coupler)s and 4 W10895720 (coupler)s
Anthony M.
WASHER WHIRLPOOL WFW5620HW0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER NOT DRAINING. CHECKED UNIT AND HAS ERROR CODE f8e3. SUDS ISSUES. LONG DRAIN. CHECKED UNIT AD FOUND THE DRAIN PIPE ALL CLOGGED, UNIT NEEDS THE DRAIN PIPES FROM THE APARTMENT. WATER IS BACK FLOWING INTO THE UNIT. KRISTY 2X LABOR AUTHO# WTUE4TUNL2 REF#7729437197 "
Danny B.
WASHER MAYTAG MHW5630HW Customer complaint the unit not work en normal cycled check and found the unit went star have hot water setting and customer not used hoit water check the drain and found it cloged remove and clean the drain filter and run the unit and now it working a design /FCC/ Q1;NO Q2;NO NOT SIGN BY COVID-19 AUTH-MTVS800DL2 REF-772965428
Anthony M.
DRYER WHIRLPOOL WGT4027HW0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE DRYER NOT DRYING.CHECKED UNIT AND FOUND THE IGNITOR BAD. NEEDS IGNITOR.; ordrng 1 W10854240 (timer) and 2 279311 (ignitor kit & bracke)s"
Anthony M.
DRYER WHIRLPOOL MED8630HW1 "Not sign due to COVID-19 protocol. Q1: No, Q2: No Customer complaoint the dryer maing loud noise. checked unit and found the dryer rattling, removed the dryer, opened and found the dryer exhaust hitting the boittom plate of cavbinet causing the rattling. readjusted and now no more rattling. unit is working as designed, cynthia 2x labor autho#MTV5R00NL2 ref#7729509245"
Anthony M.
WASHER WHIRLPOOL WTW5000DW1 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE WASHER NOT WORKING CORRECTLY, NOT AGGITATING. CHECKED UNIT AND FOUND; ordrng 1 W11116590 (cntrl-elec) and 1 WPW10006384 (drive belt)"
Anthony M.
REFRIGERATOR WHIRLPOOL WRT518SZFM0 "Not sign due to COVID-19 protocol. Q1: No, Q2: No REORDERING PARTS AGAIN; ordrng 1 WPW10296816 (screw) and 1 WPW10248011 (cam-door) and 1 W11037957 (bracket). LEXUS 2X LABOR AUTHO #WTU7RTUNL2 REF#7729321286"
Anthony M.
REFRIGERATOR WHIRLPOOL KSCS23INSS00 "Not sign due to COVID-19 protocol. Q1: No, Q2: No Customer complaint the refrigerator not cooling. checked unit and found the damper stuck closed, readjusted the damper, tested and now working as designed"
Anthony M.
WINE CELLAR KITCHENAID KUWR204ESB "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE UNIT MAKING NOISE. CHECKED UNIT AND FOUND THE COMPRESSOR MAKING NOISE. ADVISED CUSTOMER THAT THE COMPRESSOR WAS VIBRATING AGAINST THE CONDENSER FAN. READJSUTED THE FAN AND THE HOUSING, SECURED COMPRESSOR AND TESTED. UNIT SOUNDS LIKE FACTORY. UNIT IS WORKING AS DESIGNED."
Anthony M.
OVEN WALL WHIRLPOOL WOS51EC0AW01 "Not sign due to COVID-19 protocol. Q1: No, Q2: No Customer complaint the oven not working. Checked unit and found the cngtrl at fault needs cntrl."
Anthony M.
DISHWASHER WHIRLPOOL WDT730PAHZ "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE DISHWASHER NOT RESPONDING. CHECKED UNIT AND FOUND TH UI BUTTON STUCK AND THE DISPLAY SHORTED. NEEDS UI.; ordrng 1 W11367678 (UI) and 1 W10861000 (DISPENSER). ordered wrong part. reordering.; ordrng 1 W11368911 (ui cntrl)"
Anthony M.
REFRIGERATOR WHIRLPOOL WRT518SZFM00 "Not sign due to COVID-19 protocol. Q1: No, Q2: No. CUSTOMER COMPLAINT THE REFRIGERATOR NOT COOLING.. CHECKED UNIT AND NEEDS COMPRESSOR; ordrng 1 WPW10507886 (compressor) and 1 WPW10143759 (dryer)"
Anthony M.
REFRIGERATOR WHIRLPOOL WRT519SZDM02 "Not sign due to COVID-19 protocol. Q1: No, Q2: No.CALLED TECHLINE AND SPOKE WITH ROBERT. AND ADVISED TO REPLACE THERMISTOR AND HARNESS. REF#7729227379; ordrng 1 W10913629 (HARNESS) and 1 WPW10384183 (THERMISTOR).use autho#wt5pl00dpl1fo payment"
Anthony M.
WASHER WHIRLPOOL WFW9400SW01 "Not sign due to COVID-19 protocol. Q1: No, Q2: No. CUSTOMER COMPLAINT THE WASHER NOT TAKING THE SOFTNER. TESTED THE DISPENSER AND IS CURRENTLY WORKING AND PASSING THROUGH ALL CYCLES. ADVISED CUSTOMER TO REMOVE DISPENSER AND CLEAN TO AVOID CLOGGING."
Anthony M.
DRYER WHIRLPOOL WED5620HW1 "Not sign due to COVID-19 protocol. Q1: No, Q2: No CUSTOMER COMPLAINT THE DRYER MAKING LOUD NOISES. CHECKED UNIT AND LOU HUMMING COMING FROM THE MOTOR. NEEDS MOTOR.; ordrng 1 W11086656 (motor-drve) and 1 W10837240 (idler pulley) and 1 WP697772 (blower wheel)"
Danny B.
REFRIGERATOR WHIRLPOOL WRT318FMDW06 Customer complaint the unit it frezen food in the back she have this issue friont hte day 1 she get this unit check and found the customer have to much food and block the air flow and make the issue need to leave the air flor vent clear and not blocked expalin to her how to leave the vent air clear forn the unit and shup-be ok now jobs compleetd Q1;NO Q2;NO NOT SIGN BY COVID-19