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for Miami Beach, FL
Thorough, clean, knowledgeable, helpful expert
Douglas - Miami Beach, FL
I hope the adjustment will make the unit operate properly
No complaints about Flamingo....
Keith - Miami Beach, FL
...but my Whirlpool fridge was deemed "non-repairable" after two and half years and many visits from Flamingo. Good thing I got an extended warranty. Danny and Anthony were prompt and courteous and explained things clearly and they did as much as they could recognizing the circumstance. They just don't make fridges like they used to... oh well...
Anthony was great, he was able to figure out right away , what was the problem , very professional , price was a little high , but it was worth !
Aida - Miami Beach, FL
Miriam - Miami Beach, FL
Joanne - Miami Beach, FL
Mederos resolves new ventless dryer mystery
Phila2Miami - Miami Beach, FL
Service Technician Mederos is truly a valued asset to Flamingo. He was on-time for the scheduled appointment and thoroughly knew the product specifications. He instructed me how the new ventless dryer operates (tech geek that I am) and how to best utilize the machine to expeditiously get the results I desired. He checked every aspect of the new equipment to confirm it was properly working and even gave me a thumbs-up for knowing when the various filters and water cylinder required cleaning/emptying. It was great to meet Mederos and the service visit exceeded my expectations. If in the future any of the 8 new kitchen/home appliances require service MY FIRST AND ONLY CALL will be specifically for Mederos.
Dhruv - Miami Beach, FL
Great service ! Jonathan was great! Very knowledgeable and helpful!
Stephen - Miami Beach, FL
You should give Jonathan a raise ! He is a great representative of your company . Very customer oriented and knowledgeable and efficient.
Kent - Miami Beach, FL
Tania - Miami Beach, FL
Great service, thanks.
Patricia - Miami Beach, FL
Anthony is a good professional
Jorge - Miami Beach, FL
Andrea - Miami Beach, FL
Efficient Courteous Service
Karen - Miami Beach, FL
Anthony was quick and efficient
Nelly - Miami Beach, FL
Did not fix my diswasher left without telling or explain
Very good service and very pleasant technician
Margarita - Miami Beach, FL
Understanding service technician
Peggy - Miami Beach, FL
Stephanie - Miami Beach, FL
Juan - Miami Beach, FL
Mony - Miami Beach, FL
Nelly - Miami Beach, FL
Very good service and individual, very happy!
Julie - Miami Beach, FL
Miguel - Miami Beach, FL
Miguel - Miami Beach, FL
Maria - Miami Beach, FL
I wish I get a credit because nothing was done because the appliance is already discontinued!! He knew the model number BEFORE he came into my house. Charge me 96 to tell me it’s discontinued!!!!! I want a credit please
Kitchen Aid service
Peggy - Miami Beach, FL
Ikea range rusting issue
Ayeh - Miami Beach, FL
The repair man called and said is not covered. Never bothered to come and see the rust. I send the pics and he said it was cosmetic and is not covered. I nd the same issue with the frig door from Ikea and it was covered and the previous service man come and replace it. This one didn't even bother.
David - Miami Beach, FL
Anthony was professional and friendly. Thanks again.
DRYER WHIRLPOOL WED7500VW2 "Replaced heater as per Techline from previous pvr, tested and working as designed"
WASHER WHIRLPOOL WTW7500GW0 "Customer complaint washer not spinning. Checked unit had error for unit not longing and long drain. Checked lock and is working as designed. Also checked the drain and had small sock inside not allowing to drain properly. Removed tested and working as designed. Advised customer about the plastic platform causing washer to shake during spin causing out of balance error. Also advised that due to the condition washer is exposed to being in backyard, any issues in the future regarding the washer and relates to outside elements will not be covered be warranty. Customer understood"
WASHER/DRYER COM WHIRLPOOL WET4027EW0 CUSTOMER COMPLAINT WASHER BROKEN. CHECKED UNTI AND FOUND TUB AND BASKET BROKEN AND LEAKING NEEDS NEW TUB AND BASKET.; ordrng 1 3352234 (BASKET 247.28) and 1 WP3349292 (TUB 156.35)
WASHER WHIRLPOOL WTW5000DW2 "CUSTOMER COMPLAINT WASHER NOT WORKING OR STARTING. CHEKED UNIT AND FOUND UNIT NOT DRAINING PROPERLY. CHECKED DRAIN PUMP, FOUND LINT AND LITTLE METAL WIRE INSIDE. REMOVE OBSTRUCTION,TESTED AND NOW WORKING AS DESIGNED. DRAIN PUMP CONTNIUES TO RUN. FOUND CONTROL AT FAULT. REPLACED CONTROL AND DOOR STRIKE BROKEN. REPLACED STRIKE AS WELL AND NOW WORKING AS DESIGNED."
DRYER WHIRLPOOL WET4027EW0 "CUSTOMER COMPLAINT DRYER NOT GETTING HOT. CHECKED UNIT AND GETTING 220V. CHECKED ELEMENT AND BAD WIRE, REPAIRED WIRE, TESTED AND NOW WORKING AS DESIGNED."
DRYER WHIRLPOOL WET4027HW0 "REPLACED CONTROL TESTED, AND NOW WORKING AS DESIGNED."
DISHWASHER WHIRLPOOL WDT730PAHZ0 CUSTOMER COMPLAINT DISHWASHER NOT WORKING. REPLACED CONTROL AND UI AND UI STILL NOT WORKING REORDERING UI; schdld next appmnt for 9/23 MON !
DRYER WHIRLPOOL WED7500VW2 "CUSTOMER COMPLAINT DRYER NOT DRYING. CALLED TECHLINE AND SPOKE WITH LEON. CHECKED POWER (206V)AND POWER GOOD, CHECKED POWER NOT CONTROL (122V) AND AND ALSO POWER TO THE ELEMENT(206V). LEON CHECKED AND FOUND THERE WAS NO KNOWN ISSUES. REPLACE ELEMENT. REF#7725872927.; ordrng 1 WP8182528 (HEATER ELEMENT)"
DISHWASHER KITCHENAID KUDU03FTSS2 "CUSTOMER COMPLAINT DOOR KEEP FALLING. CHECKED UNIT AND FOIND THE HINGE BENT, REALIGNED HINGE, REAPIRED,REINSTALLED DOOR,SECURED AND NOW WORKING AS DESIGNED."
DRYER WHIRLPOOL n/a CUSTOMER DRYER NOISY. CHECEKED UNT AND DRUM IS NOT SITTING CORRECLY. NEEDS DRUM AND PULEY ASSYMBLY. DRUM NOT AVAILABLE.; ordrng 1 W10541657 (DRUM) and 1 2MAN28 (2MAN 28) and 1 W10364994 (BLOWER WHEEL) and 1 279640 (PULLEY) and 1 W10837240 (BRACKET)
WASHER WHIRLPOOL n/a "CUSTOMER COMPLAINT WASHER NOT DRAINING. CHECKED UNIT AND FOUND DRAIN HOSE KINKED CAUSING DRAINING ISSUES ALSO REMOVED DRAIN AND LINT FROM DRAIN HOSE,TESTED AND NOW WORKING AS DESIGNED. ZACK 2X LABOR AUTHO#WM2LA00NL2 REF#7725833536"
REFRIGERATOR KITCHENAID KBFS22EWMS5 "CUSTOMER COMPLAINT REFRIGERATOR LEAKING. CHECKED UNIT AND FOUND DRAIN TUBE CLOGGED WITH ICE, REMOVED TUBE CLEARED RUBBER BILL FROM DUST AND OBSTRCUTION, STEAMED DRAIN AREA IN FREEZER AND ADVISED CUSTOMER TO LEAVE UNIT OFF AT LEAST 24 HOURS TO COMPLETELY REMOVE ALL ICE."
DISHWASHER KITCHENAID KUDP01FLBT1 CHECKED UNIT AND NEEDS SUMP AND MOTOR. RETURNING ON WEDNESDAY.; ordrng 1 W10782773 (SUMP AND MOTOR) and 1 2MANTECH28 (2MAN TECH 28)
REFRIGERATOR WHIRLPOOL WRF560SMYM05 tech training - 87
REFRIGERATOR KITCHENAID KBFC42FTS00 "installed door, slides and switch. tested unit. unit checks ok."
WASHER WHIRLPOOL MHW6000XW2 CUSTOMER COMPLAINT WASHER NOT WORKING AND F6E1 F0E1. WASHER WOULD NOT START THE SERVICE DIAGNOSTIC EXAM. UNIT NEEDS MCU CCU.
DRYER WHIRLPOOL WET4027HW0 CUSTOMER COMPLAINT WASHER NOT WORKING. CHECKED UNIT AND FOUND THE CONTROL NOT RESPONDING. CHECKED UNIT AND FOUND THE CONTROL RECIEVING 124V AND STILNOT TURNING ON. NEEDS CONTROL.; ordrng 1 W11367652 (CNTRL)
WASHER MAYTAG n/a "CUSTOMER COMPLAINT WASHER LEAKING. CHECKED UNIT AND FOUND THE DRAIN HOUSE LOSE FROM PUMP, REINSTALLED HOSE,SECURED. TESTED AND NOW WORKING AS DESIGNED."
OVEN WHIRLPOOL RBS307PVS03 ARRIVED TO CUSTOMER HOME AND ADVISED AND READVISED CUSTOMER OF NEW ESTIMATE. CUSTOMER ADVISED THAT SHE WILL CONTACT IF WANTS REPAIR. CUSTOMER REFUSED TO PAY DIAGNOSIS
REFRIGERATOR KITCHENAID KRFC302ESS02 "CUSTOMER COMPLAINT ICE BIN CONTINUES TOFALL OUT. CHECKED UNIT, REPLACED GLIDE,TESTEDAND BIN HOOKING ONTO GLIDE CORRECTLY. UNIT WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL WRT111SFDM04 "ADDED SILICONE TO LINER, SEALED AND NOW WORKING AS DESIGNED."
MICROWAVE KITCHENAID KMHC319ESS "CUSTOMER COMPLAINT MAKING LOUD BUZZING NOISE. CHECKED UNT AND THE MAGNETRON UP AGAINST WALL. READJUSTED THE MAG,TESTED AND NOW WORKING AS DESIGNED. BECCA 2X LABOR AUTHO# KM0Q8M0NL2 REF# 7725802949"
DISHWASHER KITCHENAID KDTE334GPS0 "CUSTOMER COMPLAINT WATER IN TUB SOMETIMES. CHEKCED UNIT AND FOUND THE HOSE. CLOGGED. CLEARED DRAIN HOSE, TESTED AND NOW DRAINING COMPLETELY."
COOKTOP KITCHENAID KICU509XBL00 "CUSTOMER COMPLAINT COOKTOP F47 ERROR CODE.CHECKED UNT AND HAS F47. CHECKED POWER TO UNIT HAS PROPER POWER. NEED NEW MODULE. SEARCHED MODULE AND IS OUT OF STOCK. CALLED TRADECARE TEAM AND SPOKE WITH DEBBY.DEBBY ADVISED THAT SHE WILL PUT IN THE ORDER FOR THE PART (W10857232 MODULE). SHOWS AN ESTIMATE OF 9/16/19. BUT IF PART ISNT AVAILABLE THEN, SHE WILL SEND UNIT OVER TO BE EXCHANGED. REF# 7725645223; T-emld tckt"
REFRIGERATOR WHIRLPOOL WRS312SNHM01 "REPLACED CONTROL, CAPACITOR AND THE START DEVICE.TESTED AND NOW WORKING AS DESIGNED."
WASHER MAYTAG MHW6000XW2 "CUSTOMER COMPLAINT WASHER MAKING NOISE. CHECKED UNIT AND FOUND METAL WIRE IN BETWEEN BASKET, REMOVED THE WIRE, TESTED AND NOW WORKING AS DESIGNED. BRITTNEY 2X LABOR AUTHO# MLZ7HLZNL2 REF#7725773014"
REFRIGERATOR WHIRLPOOL WRX735SDBM00 "REPLACED ICEMAKER, TESTED AND NOW WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL WRF560SMYM05 CUSTOMER COMPLAINT REFRIGRATOR NOT COOLING. CHECKED BOTH FRESH FOOD AND FREEZER COMPARTMENT AND NO COOL. CHECKED COMPRESOR AND IS HOT TO THE TOUCH.NEEDS SEALED SYSTEM. CALLED AIG AND SPOKE WITH AARON AND APPROVED REF# WLYA500XPL2.; ordrng 1 WPW10321158 (evaporator 208.20) and 1 WPW10507886 (compressor 456.28) and 1 W10843121 (drier-tube 31.92) and 1 MASTERTECHDD (MASTER TECH DD)
DRYER WHIRLPOOL WHD5090GW0 "CUSTOMER COMPLAINT UNIT NOT DRYING. CHECKED UNIT AND FOUND THE HUMIDITY SENSOR OFF. REINSTALLED SENSOR,SECURED,TESTED AND NOW WROKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL WRS325FDAM02 "REPLACED HOSE,TESTED AND WORKING"
REFRIGERATOR WHIRLPOOL WRT111SFDM04 CUSTOMER NEEDS FANBLADE KIT AND THE SILICONE TO SEAL LINER.; ordrng 3 WP482338 (SILICONE)s
DISHWASHER WHIRLPOOL WDF510PAYS6 CUSTOMER COMPLAINT DISHWASHER NOT WORKING. CHECKED UNIT AND FOUND UNIT GETTING POWER. TESTED ANDUNITTURNS OFF. FOUND A SHORTED CONTROL AND STUCKUI. NEEDS UI AND CONTROL. WILL CALL IF WANTS REPAIR.
BELLA KITCHENAID KRFC704FSS00 "REPLACED BOTH UI AND THE COVER,TESTED AND NOW WORKING AS DESIGNED."
DISHWASHER KITCHENAID KDTE334DSS0 Upon arrival removed and replaced UI and control. Tested unit and it is working properly.
REFRIGERATOR WHIRLPOOL WRS312SNHM01 CUSTOMER COMPLAINT REFRIGERATOR NOT COOLING.CHEKED UNIT AND FOUND CNTRL BAD. NEEDS CONTROL.; ordrng 1 WPW10197428 (START DEVICE) and 1 WPW10350564 (CAPACITOR) and 1 W11188039 (CNTRL)
DRYER WHIRLPOOL WHD3090GW0 "CUSTOMER COMPLAINT DRYER NOT DRYING. CHECKED UNIT AND FOUND THE HUIDITY SENSOR LOSE FROM CONNECTION. REPAIRED SENSOR AND SECURED WIRE,TESTED AND NOW WORKING AS DESIGNED."
WASHER WHIRLPOOL WFW3090GW0 "CUSTOMER COMPLAINT NOT DRAINING. CHECKED UNIT AND FOUND SOCK IN PUMP.REMOVED SOCK AND TESTED, UNIT NOW WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL WRS571CIHZ01 "CUSTOMER COMPLAINT REFIRGERATOR NOT COOLING. CHECKED UNIT AND FOUND THE UI WIRES DICONNECTED FROM HOUSING. REPAIRED WIRE, SECURED WIRES, TURNED THE COOLING ON AND NOW WORKING AS DESIGNED."
REFRIGERATOR WHIRLPOOL ED5FHAXVS00 "REPLACED CONTROL,TESTED AND NOW WORKING AS DESIGNED."
WASHER-TOP LOAD SPEEDQUEEN SWT 121 WM "CUSTOMER COMPLAINT OVEN NOT WORKING. CHECKED UNIT AND FOUND THE CONTROL AND OVERLAY NOT RESPONDING. NEEDS CTRL AND OVERLAY. CHECKED UNIT FORMODEL AND MODEL/SERIAL AND HAS NONE. CAN NOT PROCEED WITH REPAIR, UNTIL CUSTOMER CN PROVIDE WITH MODEL/SERIAL."