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for Marietta, GA
Vent Hood Repair
Joe - Marietta, GA
Bianca - Marietta, GA
Elijah was knowledgeable, explained everything easily, able to fix the issue quickly and was kind. My main issue was with the fact they only do appointments Monday-Friday during work hours.
Fayne - Marietta, GA
Reena - Marietta, GA
Very helpful service representative.
Steven - Marietta, GA
Excellent service, called in advance and arrived on time. Everything you want from an appliance repair service.
Annette - Marietta, GA
Greg really cares about his customers & went above & beyond.
On tine and did the job
Mara - Marietta, GA
Greg was on time and polite. He identified the problem quickly, ordered the needed part, and schedule a return visit for a time that worked for me
Stacy - Marietta, GA
Greg was very polite, and efficient.
Rebecca - Marietta, GA
Excellent service by Gregory
Washer more broken now than beforw
Jessica - Marietta, GA
Can’t reach a manager by phone. Return calls are delayed by 2+ days. Still not resolved and having more issues than before with a washer that had a broken lock and now won’t spin. Hopefully I can get someone back here for the 4th time...
Bonnie - Marietta, GA
Great service, very helpful, wonderful experience!
Ron - Marietta, GA
Great service, friendly technician
David - Marietta, GA
Greg was professional and friendly. He quickly identified the problem. He ordered the part and came back two days later to install the replacement part. Works great.
Excellent service tech, polite & professional
John - Marietta, GA
Diagnosed and repaired our ice maker in a timely fashion
Matthew - Marietta, GA
Efficient and friendly
Jody - Marietta, GA
Kathryn - Marietta, GA
Susan - Marietta, GA
Originally told me he had my part then said my appliance was discontinued; did follow up with email
Elanie - Marietta, GA
Brandon was superb! He was very professional, polite, on time, and fixed the problem. He was also very patient with all the questions I asked about the repair on the clothes dryer.
Ernest - Marietta, GA
Andy - Marietta, GA
Professional, courteous and timely service
Kristine - Marietta, GA
Our 6-year old Maytag dryer was making an eardrum-piercing screeching sound. I called Whirlpool directly as that is how we purchased the dryer (and washer), they asked for my purchase date, dryer model & serial numbers, and then initiated Flamingo to arrange the service appointment. Lester, our appliance repair engineer from Flamingo, arrived on time and was extremely professional, friendly, knowledegable, and courteous. He diagnosed the problem quickly and knew the needed fix. Unfortunately, he did not have the repair kit for our model on his truck; so we had to schedule another appointment for 7 days later due to both of our schedules. Due to the lack of handover communications from Whirlpool to Flamingo (which is not in Lester's control), I rated the "convenience experience" a 3 instead of 5. I feel the model number information & the problem (screeching/squealing sound, most like the belt/pulley) should have been relayed to Flamingo so that the repair kit could have already been on the truck for the 1st visit. Please use my comments as input towards improving your incoming request process which will improve your customer's experiences (e.g. one service call instead of two). Other than that, my experience was 5-star. Thanks Lester!!!!
Worst Repair Ever
Darshana - Marietta, GA
Greg came out for the second time and still could not fix my almost-new dryer. Further, he was extremely rude and unprofessional. I will not let Greg back into my home.
Kenneth - Marietta, GA
Service and personality of Gregory was spot on. He did excellent job assessing, explaining, and repairing the issue. Wish all service and repair personnel was good as him!
John - Marietta, GA
He did a good job repairing my ice maker on a new KitchenAid refrigerator. The 1st service tech was a total idiot
William - Marietta, GA
Prompt, pleasant, and efficient.
Puneet - Marietta, GA
Thomas - Marietta, GA
The experience was very good.
REFRIGERATOR WHIRLPOOL WRF767SDHZ00 ref# 7724887986spok with sterling and found that all components check out . i was instructed to defrost the fill tube and order a elec control .; ordrng 1 W11224256 (elec control)
N/A N/A WFW8300SW0 cheked and confirm the hose is leaking from the tub ordring part.; ordrng 1 W11366249 (tub hose) and 1 WPW10405608 (trap)
WASHER WHIRLPOOL WTW8500DW3 F0-E3 F7-E5 error codes. Ran the washer through a calibration and diagnostic cycle. The washer passed all tests. Advised the customer on the proper loading of the washer and demonstrateda working washer to the customer with no leaks.
WASHER MAYTAG NTW4516FW3 "checked and found out the hot water line is not open and the valve is bad ,advise cx to get plumber"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 Removed and replaced the freezer door. Demonstrated a working refrigerator to the customer with no leaks.
WASHER MAYTAG MVWX500XL1 Inspected the unit and found that the drain pump motor needs replacing. Customer wants time to think about the repair.
DISHWASHER KITCHENAID KDFE104HPS0 7-1 error code. Ran the unit through a diagnostic cycle to test all of the functions of the dishwasher. Advised the customer to prime the hot water at sink and to use a rinse aid to improve the performance of the unit. Demonstrated a working dishwasher to the customer with no leaks.
DRYER MAYTAG MEDX655DW1 sr#7724894709customer complaint:unit not drying clothes to customers satifaction.tech did a 2 cycle temp test on high and a 2cycle temp test on sanitize heat and unit tested good.tech also made adjustment to front felt.unit is operating as designed.
DISHWASHER WHIRLPOOL WDT780SAEM2 Ran the unit through the diagnostic cycle and there wasn't any error codes in the memory. Found that the wash arms are clogged.; schdld next appmnt for 5/22 WED !
OVEN WHIRLPOOL WOS72EC0HS01 Customer complaint was that the display was discolored. Reset the unit and the display is working as designed. No error codes stored in the memory.
DISHWASHER KITCHENAID KUDE70FXSS5 Removed and replaced the control board & the drain pump. Demonstrated a working dishwasher to the customer with no leaks. Control board is under 60 month factory warranty.
REFRIGERATOR KITCHENAID KRSF505ESS00 Inspected the unit and found that the compressor is locked. The compressor is under warranty for 60months p&L.; ordrng 1 W10779331 (compressor)
N/A N/A MAH8700AWM checked and confirm unit is discontinue and part cannot be found any by part resercher.
DRYER AMANA NED4655EW1 "checked anc confirm that the reason for not working is because the wire is burnt,repair wire and unit working okay tested and passed."
WASHER MAYTAG MVWB835DW1 checked and cvonfirm unit is working as design cx got confuse because of the water in tub and basket ring
REFRIGERATOR KITCHENAID KRMF706ESS01 Removed and replaced the solenoid. The unit is working as desinged.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 "Removed & replaced the evap cover, defrosted the fresh food evap and replaced the control board. Demonstrated a working refrigerator to the customer. Plz use auth#S27311"
COOKTOP JENN-AIR JGD3536BS00 Cleaned the eletrodes and demonstrated a working cooktop to the customer with no leaks.
REFRIGERATOR KITCHENAID KRFC704FSS01 "Removed and replaced the plate, motor, & shaft. Demonstrated a working dispenser to the customer."
DRYER WHIRLPOOL WED85HEFC2 sr#772487911customer complaint :unit not drying properly.tech did a two cycle temp test and is operating as designedalso advised on operation and maintenance(((((customer refused to sign)))))))
MICROWAVE KITCHENAID KOCE500ESS08 installed dolly/ tested ok
DRYER MAYTAG MEDB835DW4 Removed and replaced the door and reversed the swing for the customer.
VENT HOOD WHIRLPOOL n/a The neutral wire is open the rear L.E.D. wire harness. The wire harness is a nonservice able part. File#7724878716
REFRIGERATOR WHIRLPOOL KRFF707ESS01 Fresh food temp is 45F & thte freezer temp is 23F. Inspected the unit and found that the freezer section isn't going into defrost.; ordrng 1 W11032800 (motor-evap)
DISHWASHER WHIRLPOOL n/a Removed and replaced the right track and reinstalled the stopper. Demonstrated a working upper rack to the customer.
REFRIGERATOR KITCHENAID KRMF706ESS01 "KK5LDK5APL1,part installed unit working okay tested and passed."
WASHER WHIRLPOOL WTW8500DW0 Removed and replaced the lid lock. Demonstrated a working washer to the customer with no leaks.
MICROWAVE WHIRLPOOL KVWB600DSS1 Assisted tech 11 with repairs (training)
MICROWAVE WHIRLPOOL KVWB600DSS1 Removed and replaced the control board. Demonstrated a working vent hood to the customer
COOKTOP WHIRLPOOL n/a Inspected the unit and the burners are lighting everytime. Advised the customer that if the burner head or cap aren't seated properly then the burner won't light. The unit is working as designed at this time.
WASHER WHIRLPOOL n/a checked and confirm unit as bad actuator.replaced from stock part and unit working okay tested and passed.; used 1 w10913953 (actuator) from stock
COOKTOP JENN-AIR JGD3536BS00 Not all of the parts were ordered.; ordrng 10 3368921 (screw-torx)s and 2 74007735 (burner asy)s and 1 74007736 (burner asy) and 1 WP7527P004-60 (holder-orf)
REFRIGERATOR MAYTAG MFI2570FEW01 part installed unit working okay tested and passed
REFRIGERATOR WHIRLPOOL WRS331SDHM00 "Removed and replaced the control boards, wire harness and thermistor. Demonstrated a working refrigerator to the customer.; used 1 WPW10383615 (THERMISTOR) from stock"
COOKTOP WHIRLPOOL KSDB900ESS2 Removed and replaced the broken door glass.
REFRIGERATOR WHIRLPOOL KRFC704FPS00 Inspected the unit and found that the fresh food evap is clogged with ice. Ordering parts per S Code: S27311; ordrng 1 W11167902 (cover-evap) and 1 W11333076 (cntrl-elec)
DISHWASHER JENN-AIR JDB8700AWS3 tech replaced faulty vent assembly.unit is operating as designed.
DRYER WHIRLPOOL WED4850HW0 "CHECKED AND CONFIRM UNIT WIRE IS MELTED,THAT IS WHY IS TRIPING BREAKERS AND NOT WORKING WIRE REPAIR AND UNIT WORKING OKAY TESTED AND PASSED"
WASHER WHIRLPOOL WFW5620HW0 The bellow clamp had come loose. REseated the clamp and demonstrated a working washer to the customer with no leaks.
WASHER MAYTAG MVWB765FW2 PART INSTALLED UNIT WORKING OKAY TESTED AND