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for Marietta, GA
Jeff - Marietta, GA
Service Tech was great
James - Marietta, GA
Great friendly service
Craig - Marietta, GA
Jerome was on time, made the repair, and gave us some useful tips.
Great repair service
Jim - Marietta, GA
The technician did a terrific job. He even gave us a tip about how to lengthen the life of the motherboard. Basically, it sounds like this appliance is a real lemon! The next time (about a year from now) it needs work, I’m yanking it out and replacing it so I don’t have to pay a $300 service fee. I’m glad this service was on the manufacturer! Is it so difficult to build something that will last? This is the first and last Whirlpool appliance I own in any of my houses!
Bashir - Marietta, GA
Joan - Marietta, GA
The service technician-Elijah was very respectful and knowledgeable.
Wanted to know if I wanted to give him more money. Very inappropriate.
Donna - Marietta, GA
Technician was very late and never called to tell us he was delayed.
Schelli - Marietta, GA
We were told our technician would be there between 12-3 and got there After 4. We had no phone call from anyone telling us he would be late. That was frustrating!
Jonathan - Marietta, GA
Tech arrived on time, was very courteous and was able to diagnose and repair our dishwasher. Very pleased.
Brooke - Marietta, GA
Patrick was great! He ordered a part that was needed and did repair the next week!
REFRIGERATOR KITCHENAID KRMF606ESS01 "((((customer is aware of turn around time.))))the Mrs cell404 3911992customer answered no to Q1 & Q2no signature due to covid customer complaint:unit lights,water dispenser and maker stopped warking.tech unplugg faulty pantry draw and needs to replace draw and harness.; ordrng 1 W10815671 (dor-fip ss 607.02) and 1 WPW10769076 (cntrl-elec 341.51) and 1 W11170612 (harns-wire 55.82) and 1 W10846539 (evaporator fan blade 130.09)"
MICROWAVE WHIRLPOOL WOC54EC0HS03 no q1 no q2 replkaced console tested good signed for customer
N/A N/A WED5000DW2 checked and confirm unit as bad timer need new one; ordrng 1 WPW10185992 (timer) and 1 W10861225 (handle)
OVEN - GAS WHIRLPOOL WFG505M0BS3 inner glass installed unit working okay tested and passed Q1n Q2n couldnt sign due to covid 19
REFRIGERATOR KITCHENAID KUIX335HPS00 (((customer will call back when and if they decide to repair the fridge too.)))customer answered no to Q1 & Q2no signature due to covid customer complaint:unit maing too mauch ice.tech found that bin thermistor is faulty and needs t be replace.
REFRIGERATOR WHIRLPOOL WRS588FIHZ00 checked and confirm unit not dispensing and the door not leveling .repiar and level the dispenser and door unit working okay tested and passed q1n q2n couldnt sign due to covid 19.
DISHWASHER KITCHENAID KDTM804KPS0 tech replaced fauty main board unit is operating as desgned.also customer is aware that dishes will not clean properly until water pressure is corrected.
REFRIGERATOR WHIRLPOOL WRF757SDHZ02 customer answered no to Q1 & Q2 * * *no signature due to covid customer complaint:rgt door damaged in shipping; ordrng 1 W11436604 (rgt door) and 1 W11223753 (nameplate)
REFRIGERATOR JENN-AIR JS48PPDUDE01 tech replaced faulty freezer light.unit is operating as designed.
RANGE JENN-AIR JGRP430HM00 customer answered no to Q1 & Q2 * * *no signature due to covid customer complaint:control panel has scratches from install.tech need to replace faulty control panel.; ordrng 1 W11289589 (conrol panel)