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Local Reviews
for Marco Island, FL

Rated 3.5 out of 5 stars based on 22 customer reviews

Map of Marco Island, FL

Excellent service by Dave.




David Imre did an outstanding job fixing our jennair cooktop. He is extremely technically skilled and a gentleman so u could not ask for more for kitchen repair service. Since we were having issues with 2 appliances he even got jennair to me divide an addition to warranty. Excellent customer service by Dave.


Map of Marco Island, FL

Service was good





Map of Marco Island, FL

Very inefficient service




Repairman delayed first appointment one week to obtain replacement parts. Then he returned one week later with incorrect parts. This delayed repair for one more week while waiting for the correct parts. Those parts were held up in Miami causing a further delay. Three weeks past from the time of request to repair to actual repair.


Map of Marco Island, FL

255 Castaways




the service person was clearly very competent, he shared some opinions about my drainage system that was contributing to my problem, recommended some changes. I've implemented those changes and the washing machine now meets my expectations. He did a very good job.


Map of Marco Island, FL

Great Service!!




Very professional and friendly. It took several visits to figure out the problem with our ice maker, but it is now fixed.....we have ice!!! The service men always called prior to their visit, were courteous, professional and on time.


Map of Marco Island, FL

Great job




Great service


Map of Marco Island, FL

Best service




The best service ever!


Map of Marco Island, FL

GreAt Servicr




Good and timely


Map of Marco Island, FL

Joe




Great servici


Map of Marco Island, FL

excellent service




He explained what had happened to my appliance and how he would repair the problem. He answered all of our questions. He represented your company very well and my husband and I would highly recommend him and your company.


140 Beachcomber st




Over $900.00 for a repair on a machine that’s 4 years old???? Outrageous. He basically told me to get a new machine. He was told by Maytag to call me back to further explain this but never did.


Joey




Great service.


A #1 Service




Santiago was everything you wish your service person to be. Prompt, polite, professional and knowledgeable. He fixed the problem, explained what went wrong and cleaned up the work area. Very pleased with the service he provided.


2 weeks to repair a refrigerator!




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. Terrible experience.


Two weeks to fix a refrigerator??




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. Terrible experience.


Two weeks to fix a refrigerator??




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. If the product is so bad, why isn't there a "kit' with all these parts in them so we don't have to do each one 1x1 to get it fixed? Terrible experience.


2 weeks to repair a refrigerator!




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. Terrible experience.


Two weeks to fix a refrigerator??




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the whole issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear that. Terrible experience.


survey





very good technician





Very Pleased




Positive


EXCELLENT





David I.

David I.

COOKTOP JENN-AIR JIC4536XB00 USE AUTHO# JJ1AV00DL2.5 REPLACED MAIN MODULE. CHECKED AND TEST ALL BURNERS AND FEATURES.

Near Shalimar St, Marco Island, FL 34145
Cristhian V.

Cristhian V.

DISHWASHER JENN-AIR JDTSS246GS0 installed today all new parts unit tested and is working correctly ..CV

Near Daisy Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL ASD2575BRW01 "im tested tyoday working well , no more challenge sa ******"

Near Club Marco Cir, Marco Island, FL 34145
Cristhian V.

Cristhian V.

REFRIGERATOR KITCHENAID KBFN402ESS02 found today missing stop from door customer said he tried to adjust the door by itself and then the stop was missing; ordrng 1 W10752868 (stop door) and 2 W11227370 (screws)s

Near Edgewater Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

DRYER - ELECTRIC WHIRLPOOL WED75HEFW0 "FOUND FOAY ERRO CODE F4E1 NEED CONNTROL BOARD AND 2 MANS AND AUT END THIS JOB NEED THIS PARTS SOON AS SOON AS POSSIBLE THIS CUSTOMER HAS TIME WAITING TO COMPLETE THIS WORK THE INSURANCE NECESE AUT THIS WORK THE 2 MANS EXTRA LOBOR DRYER TOP WASHER, NO MAS CHALLENGE SA; ordrng 1 WP8544771 (heater) and 1 W10919207 (control) and 1 W10875486 (control)"

Near Marco Island, FL 34145
Cristhian V.

Cristhian V.

MICROWAVE WHIRLPOOL KCMS2055SSS2 found today defective control board and defective door switches checked for parts needed for the repair and parts are discontinued the unit is not repairable called whirlpool file number 7724124156 american home shield will contact the customer for further action please bill ahs for service trip and diagnostic ..

Near Mangrove Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL MFI2269FRZ02 "INSTALLLED NEW PARTS AND TESTED WORKING WELL , NO MORE CHALLENGE SA"

Near Seaview Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR JENN-AIR JS48PPDUDE01 "TODAY CONTROL BOARD NO SEND POWER TO MOTOR NEED PARTS TO REPAIR , NO MORE CHALLENGE SA PLEASE CALL OWNWE NEXT TIME COME 2392665432; ordrng 1 W10200659 (CONTROL) and 1 2318054 (CONTROL) and 1 W10790783 (CONTROL) and 1 2259350 (CONTROL) and 1 W10624574 (CONTROL)"

Near Shalimar St, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR KITCHENAID KFCS22EVMS5 "installled new part and tested working well , no more challenge sa"

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

MICROWAVE WHIRLPOOL MMV4206FZ3 "FOUND defective DOOR , NEED THIS DOOR TO REPAIR COSTUMER NEED CLEAM MICRO. INSEDE NO COVER TO WHIRLPOOL COSTUMER NEED PAID LOBOR 2 MANS COSTUMER OK TO CLEMA; ordrng 1 W11031958 (door)"

Near Seaview Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRS325SDHW installled new parts and tested working well . no more challenge sa

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

OVEN WHIRLPOOL WFE525S0HB0 "IM TESTED THE TEMPERATURES TODAY AND WE FIND THAT THEY DO NOT GO TO THE TEMP THAT ONE SELECIONO, I OPEN THE PANEL WHERE THE HARNER WIRE IS AND I FOUND THAT THE CABLE THAT GOES TO THE ELEMENT WAS RELAXED, I REINSTALLED BACK AND TESTED THE TEMPERATURES AND ARE WORKING WELL NOW, IF YOU EXPLAIN TO THE CUSTOMER THAT IT IS NORMAL TEMP DEMOREN UP TO 25 MIN IN TO BE M TESTED THE TEMPERATURES TODAY AND WE FIND THAT THEY DO NOT GO TO THE TEMP THAT ONE SELECIONO, I OPEN THE PANEL WHERE THE HARNER WIRE IS AND I FOUND THAT THE CABLE THAT GOES TO THE ELEMENT WAS RELAXED, I REINSTALLED BACK AND TESTED THE TEMPERATURES AND ARE WORKING WELL NOW, IF YOU EXPLAIN TO THE CUSTOMER THAT IT IS NORMAL TEMP DEMOREN UP TO 25 MIN IN TO BE"

Near W Elkcam Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

RANGE KITCHENAID KOSE500EBS01 "today and test this oben and is working well with the temperatures, now client says that it has hot in the part below the gril where the vent is, explain to the client that there is vent where hot air comes out when the oven tine to go cooling, or when you are working, it is normal to feel that part there hot on the grill. also on the floor, no more challenge sa"

Near Mulberry Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER MAYTAG MVWB850YW0 "found today tube and basket damage need thios parts to repoair no cover 5 year the costumer bay washer , no more challenge s a"

Near Polynesia Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

RANGE KITCHENAID KSEG700ESS0 "installled new parts and tested woeking well , no more challenge sa"

Near W Elkcam Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

OVEN KITCHENAID KEMS309BSS01 "instal;lled new parts and tested wokring well , no more challenge sa"

Near S Joy Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

ICE MACHINE KITCHENAID KUIC15P0ZP1 "customer stated that the unit was not cooling enough, found today a seal system problem, installed new parts checked the unit working ok no more challange sa."

Near Orange Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

FREEZER MAYTAG MFI2570FEZ05 "today found a gap on the seal gasket freezer door, applied heat and silycone at the door also adjusted it we cant do anymore on this call no more challange sa."

Near Pettit Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER ROPER RTW4516FW2 installled new parts and tested working well . no more challenge sa

Near Castaways St, Marco Island, FL 34145
Santiago A.

Santiago A.

ICEMAKER KITCHENAID n/a CASE # 7723842624 PAR TEAMN COVER PARTS 3 YEAR NOW IS COVER TO FACOTORY; ordrng 1 WPW10605286 (COMPRESSOR) and 1 WP2313624 (COMPPRESOOR) and 1 WPW10218037 (EVAP) and 2 2MANS (2 MAS)s and 1 W10124096 (FANS) and 1 SAA (SAA)

Near Orange Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

OVEN KITCHENAID KEMS309BSS01 "TODAY BRIL WORKING WELL ,NOW IM TESTED FOUND CODE F3E1 NEED CONTROL BOARD AND PANEL IM CALL AUT #KID0D00MPL2 , NO MORE CHALLENGE SA; ordrng 1 W10570025 (CONTROL) and 1 TABLLEOVEN (OVEN TABLE)"

Near S Joy Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRX986SIHZ00 "installed new part and tested working well , no more challenge sa"

Near Granada Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

FREEZER JENN-AIR JS42NXFXDE01 INSTALLLED NEW PART AND TESTED WORKING WELL . NO MORE CHALLENGE SA

Near Hideaway Cir N, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL KRFC604FSS00 just remove the filter that the client had and install a new one no more challenge sa

Near Cyrus St, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WSF26C2EXY02 The problem that this client has here is the control board that explains the part that is not needed to see if everything works well. for today client is not going to repair this costumer refrigerator has to talk to his wife for today this call is completed. no more challenge sa

Near N Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER JENN-AIR JDTSS243GX0 The customer put on the front a wooden panel that is very heavy and the hing are trying to put these parts to see if it solves the problem you have with the door. no more challenge sa; ordrng 1 8534854 (HING) and 1 8534853 (HING) and 4 WP8268961 (pad)s

Near Hideaway Cir N, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL GI5FSAXVY01 "found comporesooor damage im costumer have price iom file no repair only paid to service call , no more challenge sa"

Near Grapewood Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER WHIRLPOOL WTW760XW "customer stated that the unit was not working and decided not to do the job, charged him 98 service call."

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER WHIRLPOOL WDF518SAHM "customer stated that the unit was making beeping, found today in the bottom of the unit a loose cable, adjusted it went to test cycle checked the unit working fine no more challange sa"

Near N Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRT111SFDB03 "customer stated that the unit was leaking, found today water pad cracked, sealed it no more leaking no more challange sa."

Near Anglers Cove, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER WHIRLPOOL WFW8540FW "customer stated that the unit was full of water and not working, today found control board damaged installed a new one went to test cycle checked the unit running ok no more challange sa."

Near Royal Marco Way, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR MAYTAG MFD2561HEW "customer stated that the unit was not working, found today ssa need evaporatpr and compressor to repaien no more challenge sa parise to repaior more 2000 dollar costumer no repair and only paid serveice call; ordrng 1 W10160407 (compressor)"

Near Swallow Ave, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 "today found a seal system problem in the unit, customer is upset about the last time the technician was here and did a bad job so i called robert explained whats wrong customer wants the money back robert agreed with this no more challange sa."

Near Seaview Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR KITCHENAID KSSC42QTS02 "customer stated that the unit was not working, today found damaged control board installed a new one no more challange sa."

Near Cape Marco Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER KITCHENAID KDTM404ESS3 found today wire go to heater loose im reinstalled back and tested working well . no more challenge sa

Near Villa Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR KITCHENAID KRFC704FSS01 "found today insede f/f hose go to housing filtro loose time costumer use leaking water to dispender leaking water insede . im reinstallled hose and tested no leaking , no more challlenge . sa"

Near Villa Ct, Marco Island, FL 34145
Cristhian V.

Cristhian V.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 installed today new relays unittested and is working correctly the job is complete CV ...

Near Seaview Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

DRYER MAYTAG MEDX655DW0 "INSTALLLED ALL NEW DOOR AND TESTED WORKING WELL , NO MORE CHALLENGE SA"

Near Yellowbird St, Marco Island, FL 34145
Santiago A.

Santiago A.

DRYER WHIRLPOOL CEM2743BQ0 "customer stated that unit was not heating up, found today temperatures levels good checked the components working fine send the bill to the customer they have account with us."

Near Seaview Ct, Marco Island, FL 34145
Cristhian V.

Cristhian V.

REFRIGERATOR WHIRLPOOL WRB329DMBM00 found today the starter relay needs to be replaced; ordrng 1 WPW10350564 (cpacitor) and 1 W10873801 (relay)

Near Seaview Ct, Marco Island, FL 34145