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Local Reviews
for Marco Island, FL

Rated 3.4 out of 5 stars based on 17 customer reviews

Map of Marco Island, FL

Great job




Great service


Map of Marco Island, FL

Best service




The best service ever!


Map of Marco Island, FL

GreAt Servicr




Good and timely


Map of Marco Island, FL

Joe




Great servici


Map of Marco Island, FL

excellent service




He explained what had happened to my appliance and how he would repair the problem. He answered all of our questions. He represented your company very well and my husband and I would highly recommend him and your company.


Map of Marco Island, FL

140 Beachcomber st




Over $900.00 for a repair on a machine that’s 4 years old???? Outrageous. He basically told me to get a new machine. He was told by Maytag to call me back to further explain this but never did.


Map of Marco Island, FL

Joey




Great service.


Map of Marco Island, FL

A #1 Service




Santiago was everything you wish your service person to be. Prompt, polite, professional and knowledgeable. He fixed the problem, explained what went wrong and cleaned up the work area. Very pleased with the service he provided.


Map of Marco Island, FL

2 weeks to repair a refrigerator!




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. Terrible experience.


Map of Marco Island, FL

Two weeks to fix a refrigerator??




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. Terrible experience.


Two weeks to fix a refrigerator??




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. If the product is so bad, why isn't there a "kit' with all these parts in them so we don't have to do each one 1x1 to get it fixed? Terrible experience.


2 weeks to repair a refrigerator!




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the entire issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear this. Terrible experience.


Two weeks to fix a refrigerator??




Our Kitchen Aid refrigerator was not working - it took 7 trips over 2 weeks to finally get the refrigerator working. Although I believe the assorted repairmen were competent, there was no sense of urgency to get this repair done. Someone would come out, need to order a part, then wait, then set up new appointment, order another part, set up new appointment, etc. This totally ruined my 2-week vacation because most days we were stuck at home waiting for service to come or follow up, begging for them to come and fix; no ice cubes or ice water in the 90-degree weather since the ice maker was not working either. I had asked them to overnight the parts, they refused. I asked them to juggle appointments so we didn't have to wait any longer than necessary - they refused. No sense of urgency to fix this, I had to rent a "hotel" refrigerator at $15/day - who is going to reimburse me for that? This refrigerator was under extended warranty so we were stuck with Flamingo, who blamed the whole issue on a terrible product. I'm sure Kitchen Aid would be thrilled to hear that. Terrible experience.


survey





very good technician





Very Pleased




Positive


EXCELLENT





Santiago A.

Santiago A.

M/W OTR KITCHENAID KHMS2040BSS "today found some electric problem with the oulet where the microwave is connect, advised to customer to call an electrician to check this out no more challange sa."

Near Beachcomber St, Marco Island, FL 34145
Santiago A.

Santiago A.

MICROWAVE JENN-AIR JMW3430DS02 today installed new door checked the door open and closing fine no more challange sa.

Near Echo Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER MAYTAG MVWX655DW1 today installed new part checked the door open and close fin no more challange sa

Near Elk Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

DRYER MAYTAG n/a "found some damaged parts need to order it, needs autorization from lowes contract no more challange sa. need send claim dep to aut this job; ordrng 1 WPW10642928 (timer) and 1 WPW10476828 (control elec) and 1 W11230567 (temperature swtich) and 1 WP3392519 (fuse) and 1 WP8318268 (thermostat) and 1 279816 (cut off)"

Near Yellowbird St, Marco Island, FL 34145
Santiago A.

Santiago A.

ICE MACHINE JENN-AIR JIM158XXCX0 "this is a different problem than the one we were here the 1 time now is another the problem, I need that part I call JENN-AIR the client has extend warranty, no more challenge sa; ordrng 1 WP2313637 (GRID-CUTTR)"

Near Huron Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

RANGE WHIRLPOOL WFE525S0HW0 "found loose burn element cable and not gave the right temperature, adjusted it checked unit heating up ok also advised customer to call an electrican for check out the 220 v oulet coming from the wall connected to the range no more challange sa."

Near San Marco Rd, Marco Island, FL 34145
Santiago A.

Santiago A.

DRYER WHIRLPOOL WED4815EW1 TODAY INSTALLED NEW CUT OFF AND THERMAL FUSE RUNNING THE DRYER HEATING UP OK NO MORE CHALLANGE SA.

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER KITCHENAID KDPE334GPS0 today installed new part for the dishwasher running the unit working ok no ore challange sa.

Near Butterfly Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

VENT HOOD JENN-AIR JXW9036WP1 "today installed new fan motor, running it for a while no making noise working ok no more challange sa."

Near N Barfield Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR KITCHENAID KRFF507ESS01 "found today motor condesor no rum ,the plug was ground so it did not evaporate the water that goes to the drim proving that the water was going over time without condesar for that the plague, I reinstalled and cleam all the old water, no more challenge sa ******"

Near Waterside Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR KITCHENAID KFIS25XVWH0 today found some damaged parts customer decided it not to do the job save estimated no more challa

Near Galleon Ave, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER MAYTAG MVWC416FW1 today installed parts running unit working ok no more challange sa.

Near W Elkcam Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER KITCHENAID KDPE334GPS0 "TODAY INSTALLED NEW PARTS IN ORDER TO FIX THE PROBLEM, CHECKED UNIT WORKING OK NEED TO ORDER ANOTHER PART NO MORE CHALLANGE SA.; ordrng 1 WPW10546503 (ADJUSTER)"

Near Butterfly Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

DRYER MAYTAG MEDX700XLL1 today found couple damaged parts need to order it and get the approval from lowes svc no more challange sa.; ordrng 1 W10545923 (drum assy) and 1 WP697772 (wheel) and 1 WP8520836 (bulkhead) and 1 WPW10508324 (motor) and 1 WPW10291934 (clip) and 1 WP3389420 (idler) and 1 WPW10446781 (spring)

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

RANGE WHIRLPOOL WFE550S0HZ0 TODAY INSTALLED NEW PARTS CHECKED UNIT WORKING OK NO MORE CHALLANGE SA.

Near Skylark Ave, Marco Island, FL 34145
Santiago A.

Santiago A.

MICROWAVE WHIRLPOOL WMH31017HZ2 "FOUND INSEDE DOOR SWITCH LOOSE BASE INSEDE TIME COSTUMER CLOSET DOOR NO RUN , IM INSTALLED BACK YOUR ORIGINAL POSITION AND TESTED EVERYTHING IS WORKING WELL NO MORE CHALLENGE SA"

Near Skylark Ave, Marco Island, FL 34145
Santiago A.

Santiago A.

FREEZER WHIRLPOOL WRB329DMBM after another company came over here they left the ice maker plug disconnected so i connected back checked unit working ok no more challange sa.

Near Edington Pl, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER MAYTAG MVWB980BW0 "went to test mode found error code f 70 dissabled code installed new parts checked unit working ok no more challange sa parts cover to whrilpool , costumer onle pay lobor"

Near Beachcomber St, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRF993FIFM00 "MORE THAN ONE CONCEPT WE ARE WORKING IN THIS HOUSE BY PUTTING THE PARTS THAT REC LINE RECOMMENDED THAT WE PUT, IF RESULTS FOR THIS REFRIGERATOR WORK WELL, CUSTOMER CONTINUES TO CALL US BECAUSE IT DOES NOT MAKE ICE IN NIGUMO OF THE TWO SIDE, THE CUSTOMER ALSO DOES THE TEMPERATURES ARE NOT WORKING WELL, I CALL LOWES TO REPORT THIS PROBLEM, NOTHING MORE THAN I CAN DO WITH THIS REFRIGERATOR.COSTUMER NEED WAIT TO LOWES RETURN THE CALL IF NEVER NEXT DAY THE CUSTOMER DOES NOT CALL IT FROM LOWES CLIENT YOU WILL HAVE TO CALL AL # 1888 7756937"

Near W Elkcam Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR JENN-AIR JS42SSDUDE01 today installed new part checked unit working ok no more challange sa.

Near Hideaway Cir N, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER JENN-AIR JDTSS244GS0 "found today plug to drim pump loose im drim pump no drim water , im renstallled and tested working well , now , no more challenge sa ********"

Near Hideaway Cir N, Marco Island, FL 34145
Santiago A.

Santiago A.

RANGE JENN-AIR JDRP548WP00 found erro code f2 e1 control need all this parts to repair r./s to come to mike . no more challlenge sa; ordrng 1 WPW10464534 (control elec.) and 1 WPW10320937 (BURNR-TOP) and 1 W10189082 (burnr top) and 1 W10250458 (burnr top) and 1 W10250458 (burnr top) and 1 WPW10160229 (cap) and 1 WPW10115952 (cap) and 1 WPW10145531 (control) and 1 WPW10326645 (valve) and 1 WPW10371235 (valve)

Near Mendel Ave, Marco Island, FL 34145
Santiago A.

Santiago A.

MICROWAVE JENN-AIR JMW3430WS02 "today installed new parts, running unit heating up ok no more challanges sa."

Near Osprey Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

MICROWAVE JENN-AIR JMW3430WP02 "today installed new parts running the oven heating up ok no more challanges sa. penny rum credi card to this costumer , no more challlenge sa"

Near Bald Eagle Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

RANGE WHIRLPOOL WFC310S0AB today installed new parts checked unit working ok no more challanges sa.

Near Anglers Cove, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER WHIRLPOOL WTW8240YU0 today installed new parts checked unit working ok no more challanges sa.

Near Strawberry Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

ICEMAKER JENN-AIR n/a "today installed new part need to order need one more parts end this job , no more challlenge sa; ordrng 1 1901A (drim)"

Near Huron Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

COOKTOP WHIRLPOOL JED7430AAB14 today installed new element checked unit heating up ok no more challanges sa.

Near Strawberry Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

OVEN JENN-AIR JES1450FS1 "found loose element cable, adjusted it checked unit working ok"

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

DISHWASHER JENN-AIR JDTSS244GS0 "today installed new part, running the unit working ok no more challanges sa."

Near S Collier Blvd, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER MAYTAG MVWB980BW0 found today cost 98 customer decided not to do the repair no more challanges sa.

Near Beachcomber St, Marco Island, FL 34145
Santiago A.

Santiago A.

MICROWAVE JENN-AIR JMW3430WP02 "found damaged control and cooling fan ordering parts in order to fix this problem.WPW10273667,WPW10292566 motor table need see roberto or mke cover to control board costumer wait to see cover this parts for today only paid service call. no more challenge . sa"

Near Bald Eagle Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRF535SMBW "found ice maker damaged, installed new parts checked unit working ok no more challanges sa."

Near June Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL GI5FVAXL01 "I was the whole call talking with tec line and p.team this team worked on 2012 changed the icemaker in 2014 another flamingo technician cleam fozren ice. client says that this icemakaer changed the val valve hece, tecline irecomienda change icemaker and the valve once again, the problem we have here. that to change the icemaker I can not remove it from the compartment of the icemaker because liner is defective with bent. I explained what would be the price of the repair to the client but we can not do that job, no more challenge sa case # tecline 7723298506 and case p.team#7718029308"

Near Richards Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

FREEZER WHIRLPOOL MBF2258XEW4 "found fozen drim tube installed new part and tested working well , no more challenge sa; used 1 W10619951 (drim tube) from stock"

Near Marco Villas Dr, Marco Island, FL 34145
Santiago A.

Santiago A.

OVEN KITCHENAID KEBC208KSS03 found today code f1 need 8302305 control board DISCONTINUED expliam costumer what is the problem with this oven and that we do not have parts for repair. Customer will only pay us for service call 98.

Near Rockport Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR KITCHENAID KFIS29BBMS03 "RAN TEST 4 AND EVERYTHING PASSED THE TEST, TESTED P5 CONNECTOR P1 + P2 FF THERMISTOR FOUND 4800 OHMS/57 DEGREES. IN FRZR SECTION P3 + P4 FOUND 18900 OHMS/25 DEGREES. RAN TEST 3 AND FANS WORKED BUT NO PANTY DAMPER. REPLACED UI + MAIN PCB W/ KIT W10759801 THAT HAS MATCHED SET OF UI & MAIN PCB & RAN TEST 3 AGAIN - ALL DAMPERS & FANS WORKING CORRECTLY. FOUND FF LEDS HALF OUT & FRZR LEDS OUT COMPLETELY"

Near S Joy Cir, Marco Island, FL 34145
Michael D.

Michael D.

REFRIGERATOR KITCHENAID KFIS29BBMS03 assisted 83 Santiago

Near S Joy Cir, Marco Island, FL 34145
Santiago A.

Santiago A.

WASHER WHIRLPOOL WTW8240YU0 "these are the parts that are needed to repair this laminator, now I call lowes and p.team they do not have the model information and this customer machine needs to call lowes and try to find that missing information in this washer. please do not order any part until you are sure that this information appeared no more challenge sa part #WPW10380698, W10549509.W10381078 found tyoday model # seriel # send claim dep to aut; saved tckt"

Near Strawberry Ct, Marco Island, FL 34145
Santiago A.

Santiago A.

REFRIGERATOR WHIRLPOOL WRF560SEHZ00 FOUND TODAY HANER WIRE TO ICE MAKER LOOSE INSTALLLED BACK AND TESTED WORKING WELL . NO MORE CHALLENGE SA

Near Regatta St, Marco Island, FL 34145