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Local Reviews
for Longboat Key, FL

Rated 4.5 out of 5 stars based on 2 customer reviews

Map of Longboat Key, FL

Service was great and folks did a very good job





Map of Longboat Key, FL

Service technician were polite and knowledgeable





Robert W.

Robert W.

DISHWASHER KITCHENAID KUDS30IVBL "Unit has shorted panel on front. Lighting up false LED's and keys getting stuck. Was able to run test cycle, however LED lights never turned off. Would require replacement of control panel. Providing estimate for repair. Estimate declined. Customer opting to instead replace machine. Collecting trip charge."

Near Fair Oaks Pl, Longboat Key, FL 34228
Robert W.

Robert W.

OVEN WALL JENN-AIR JJW2430DS01 "Replaced panel with part that was supplied as solution for ghost lighting. Programmed panel. After restoring power, observed that panel is incorrect panel for this model. No way to tell until buttons illuminated. Panel that was shipped,and received is clearly for a microwave. Has microwave buttons on it. Calling Jenn Air trade partners to report issue. SR7723336237- advised to provide customer with case number and they will be contacted when next step is decided.; saved tckt"

Near General Harris St, Longboat Key, FL 34228
Robert W.

Robert W.

FREEZER WHIRLPOOL WRF532SMHZ00 "Unit 203Removed freezer door. Sealed entire perimiter of freezer door with white silicone to close any haps between cabinet and liner. Heated top of freezer door liner to allow proper adhesion of new foam seal. Properly placed new foam seal on door just below gasket on vertical lip per pointer. Reinstalled freezer door and raised height of entire freezer door by 1/8". All checks OK, job complete."

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

COOKTOP JENN-AIR JED4536GB1 "Unit spotting on top of cooktop glass. Was able to get spots off glass using glass cooktop cleaner. Called tech line to report customer dissatisfaction with touchiness of glass. Recommended to advise customer of glass cooktop protectant product. Provided with part number. Called trade partners to request that product be sent to customer. Part number 31463, part number comes up discontinued. Trade partners explained that protectant no longer manufactured. Provided different part number, and will also be sending customer a cleaning kit. Tech line convo #SR7723522280. Trade partners convo #SR7723499319."

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

ICE MACHINE KITCHENAID KUIX505ESS1 Unit cleaning needed light stuck on. Started cleaning cycle and demonstrated to customer how to interpret the LED indicators. Explained that cleaning cycle must complete on its own to 100%. Ensured cycle started properly. Customer to let us know if indicator remains on after cycle finished to completion.

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

REFRIGERATOR WHIRLPOOL WRS588FIHW00 "Installed diffuser, ice container, and separator assembly. Unit producing ice properly. Job complete."

Near N Shore Rd, Longboat Key, FL 34228
Robert W.

Robert W.

WASHER MAYTAG WTW7000DW5 "Unit checks OK. Ran through service verification cycle and tested all function of the machine. Unit passed all tests. Ran load calibration cycle to finalize repair, and went over optimal loading and use of machine with customer. Job complete."

Near Harbourside Dr, Longboat Key, FL 34228
Robert W.

Robert W.

REFRIGERATOR KITCHENAID KBFS20EVMS13 "Installed new unit controls, icemaker, and damper motor. Verified unit damper cycling properly. Programmed new control for correct software version. Icemaker has been updated, filled, and leak checked. All checks OK. Job complete."

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

REFRIGERATOR FD WHIRLPOOL WRF532SMHZ00 Unit 203Unit condensating on top of freezer drawer gasket. Used permagum to reinforce backside of gasket and force gasket forward to make better seat with cabinet. Job complete.

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

WASHER WHIRLPOOL WFW95HEXW2 "Unit now enters diagnostics. ID'd additional problems with unit that would put total beyond what makes sense to spend on this unit. Customer declines repair to machine due to increasing cost of repair. Job complete."

Near Grand Bay Blvd, Longboat Key, FL 34228
Robert W.

Robert W.

WASHER WHIRLPOOL WFW95HEXW2 "F1E2, F6E2Unit fails to enter diagnostics. Gets stuck at test 1. Recommend replacement of unit main control. Providing estimate for repair. Estimate approved. Ordering part.; ordrng 1 WPW10442137 (cntrl-elec)"

Near Grand Bay Blvd, Longboat Key, FL 34228
Robert W.

Robert W.

REFRIGERATOR KITCHENAID KBFS20EVMS13 Unit damper fails to find home position. Requires replacement of damper and unit HV controls. Also requires replacement of icemaker as unit fails to respond to command to jump. Motor failed. Called for addl auth. Auth#KH9WKH9MPL1***CUSTOMER UNAVAILABLE BEFORE 10AM***; ordrng 1 WPW10594329 (damper) and 1 WPW10317076 (cntrl-elec) and 1 WPW10428901 (cntrl-elec) and 1 W10884390 (icemaker)

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

OVEN - ELEC KITCHENAID KEMS309BSS01 Disassembled oven door and cleaned glass. Job complete.

Near Bayou Sound, Longboat Key, FL 34228
Robert W.

Robert W.

M/W OVEN COMBO JENN-AIR JMW3430DS02 "Installed and updated all unit controls necessary. Restored power and programmed new UI. Ran full diagnostic test to ensure proper function. All checks OK, job complete."

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

MICROWAVE OTR JENN-AIR JMV8208BAS "Unit door will not remain closed. Spring loaded striked inside of door itself have broken. Would require replacement of entire door, sold as one piece. Door no longer available. Discontinued with no substitute part available."

Near Harbourside Dr, Longboat Key, FL 34228
Robert W.

Robert W.

REFRIGERATOR WHIRLPOOL WRT311FZDM00 Installed new drawer support. Reinstalled crisper drawer. Unit checks OK. Job complete.

Near Fox St, Longboat Key, FL 34228
Robert W.

Robert W.

MICROWAVE JENN-AIR JMW3430DS02 "F2E1, F6E0,Unit displayng intermittent failure of power notification. Customer also states that light will come on by itself intermittently. ID'd 2 service pointers that are relevant. Pointer numbers W11251040 and W10538518. Calls for replacement of multiple control boards. Ordering all controls for unit to ensure all bases are covered when unit removed from wall. Called trade care team to seek addl authorization for 2nd man. Auth approved via #JH2WY00ML2. Will require 2nd technician on return, with a 2 count for each man. Ordering parts, rescheduling call for service.; ordrng 1 W11236885 (UI) and 1 WPW10260060 (cntrl-elec) and 1 W10821712 (cntrl-elec) and 1 W10815465 (cntrl-elec) and 1 2man (2man) and 1 W10217711 (inverter)"

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert B.

Robert B.

BELLA KITCHENAID "service pointer w11033419b/needs cover ,ice maker,and boards/will need to remove right door to access evap cover//will call for additional labor; ordrng 1 w10789113 (control) and 1 w10815735 (cover evap) and 1 w10888882 (ice maker) and 1 w11039890 (user interface) and 1 w11099702 (panel) and 1 tech64only (tech 64 only)"

Near Sanctuary Dr, Longboat Key, FL 34228
Robert W.

Robert W.

WASHER WHIRLPOOL WTW8200YW0 "Installed new unit washplate. Calibrated unit to finalize repair. All checks OK, job complete."

Near Bayou Rd, Longboat Key, FL 34228
Robert W.

Robert W.

DISHWASHER KITCHENAID KDHE704DSS0 "Installed new drain pump, dispenser, vent fan, and retainer nut. Unit now operating correctly. Job complete. Parts covered by auth listed, labor and diagnosis fee paid on prior trip. No charge to customer."

Near Birdie Ln, Longboat Key, FL 34228
Robert W.

Robert W.

DISHWASHER KITCHENAID KDHE704DSS0 "8/4, SR7723221051Unit has drain error stored on control. Tested oump and it ran fine once. When pump tried to run again, it failed. Unit has reading of 97 ohms across pump windings. Called tech line to report findings. Recommended to replace drain pump and possible other DC circuits. Called trade partners to seek auth to cover cost of parts for customer. Auth approved KH0J200DP1.; ordrng 1 WPW10531320 (pump-drain) and 1 WPW10469574 (vent) and 1 WP3400918 (upper spray arm ret) and 1 W11032769 (dispenser)"

Near Birdie Ln, Longboat Key, FL 34228
Robert W.

Robert W.

DISHWASHER WHIRLPOOL KDTM354DSS5 "Unit unable to be tested. Tested for power at supply. Unit has dead neutral. 120VAC present from hot to ground, but is missing from hot to neutral. Recommended customer call an electrician. Job complete."

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

WASHER WHIRLPOOL WTW8200YW0 "Unit washplate has outer coating peeling off of it in little strands. Trimmed with razor to smooth out temporarily so machine can be used while we wait on part without risking damage to clothing. Requires replacement of washplate. Ordering part, rescheduling call for service.; ordrng 1 WPW10380698 (washplate) and 1 WPW10384795 (cap) and 1 WPW10076270 (screw)"

Near Bayou Rd, Longboat Key, FL 34228
Robert W.

Robert W.

DISHWASHER KITCHENAID KDHE704DSS0 "Removed outer door panel and replaced both UI and main control. Restored power and verified unit running properly and is properly illuminating LED's. All checks OK at this time. Collecting balance due for labor and diagnosis only, parts covered by 5 year manufacturer warranty."

Near Birdie Ln, Longboat Key, FL 34228
Robert W.

Robert W.

DISHWASHER KITCHENAID KDTE404DSP Installed new track systems for lower dish rack. Job complete.

Near Gulf of Mexico Dr, Longboat Key, FL 34228
Robert W.

Robert W.

DISHWASHER KITCHENAID KDHE704DSS0 8/4Unit requires replacement of control board and UI panel. Parts coovered by 5 year manufacturer parts warranty. Customer responsible for labor and trip charge only.; ordrng 1 W10538070 (panel-cntl) and 1 W10866116 (cntrl-elec)

Near Birdie Ln, Longboat Key, FL 34228
Robert W.

Robert W.

REFRIGERATOR WHIRLPOOL KBFS22ECMS00 Installed new parts for dispenser housing. Reassembled system and verified unit dispensing water properly. Installed new filter that customer had ready to be installed. Bled air from system and ran approx 2 gals water through system successfully. Unit now operating correctly. Job complete. Adjusting estimate accordingly.

Near Sutton Pl, Longboat Key, FL 34228
Jason G.

Jason G.

REFRIGERATOR KITCHENAID KRSC503ESS01 inspected unit.. found the unit had a power outage and caused the boards to glitch.. unplugged it and plugged it back in and unit tested okay

Near Longboat Key, FL