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for Loganville, GA
Thomas - Loganville, GA
best service I have ever had..very good service repair man
Great service. Very understanding
Cheryl - Loganville, GA
Genevieve - Loganville, GA
Really good service. Learned a lot
Cheryl - Loganville, GA
He should give classes
Alfonza - Loganville, GA
Sharon Kent - Loganville, GA
Great customer service
Glenda - Loganville, GA
He was very informative
Kenneth - Loganville, GA
fast and courteous
Wonderful Customer Service
Andrea - Loganville, GA
He was very pleasant and took his time to explain what the issue was and way to prevent it from occurring again. Very good customer service
Eboni - Loganville, GA
Chinasa Elue - Loganville, GA
Marvin was an excellent tech. He was very knowledgeable and thorough in his work with us. We appreciate him.
Zach - Loganville, GA
Nina - Loganville, GA
Great Warranty Servicr
JZ - Loganville, GA
Great service and communication. Excellent Tech
Zara - Loganville, GA
James - Loganville, GA
John - Loganville, GA
Reggie - Loganville, GA
Waste of time
Helen - Loganville, GA
When Roy was at the house, he said that they don’t make refrigerators to align anymore. So, the doors still weren’t even and the top of the refrigerator still wasn’t level. He even showed us a picture on his phone where the doors of a fridge in a commercial are uneven. Very disappointed to have yet another service call to balance the fridge.
Erica - Loganville, GA
Came out took care of the issue, used protective wear on feet, very professional.
Marvin was very good. Was impressed with him. New what was wrong with my washing machine right off.He is highly recommended.
James - Loganville, GA
Was very knowledgeable.
Great service and dedication to job well done
John - Loganville, GA
A bit slow on getting replacement part from parts not having in stock. Service provided is good, dedicated to a job done quickly, dish washer works great at this time.
Belinda - Loganville, GA
The technician and the service he proved was great. Mr. Purdy was very clean, courteous, and polite. His knowledge and understanding of what my microwave needed for the repair was evident. He had the parts taking little time to replace them. I will be requesting Mr. Purdy for any future appliance repairs we may need.
Great and onetime Service
Louis - Loganville, GA
Roy was very knowledgeable about fixing the problem with my whirlpool fridge. Right away he identified the problem. He had to order the part for the fan motor, but he came to fix it on the day he mention. Thanks
Marguerite - Loganville, GA
Mr. Tappin was very timely in his arrival. He was very knowledgeable and professional in getting the job done. He also offered suggestions for the appliances as well.
Cheryl - Loganville, GA
received prompt and courtesy service
Best Service Ever
Joseph - Loganville, GA
We were scheduled for a Friday appointment to fix our fridge, but ended up being available on Wednesday. The gentlemen were fantastic. Both were friendly and provided details as to the problem and the solution. They had us up and running again in no time at all. The technition even offered to call and check back in case we had any other problems with it by the next day. Great experience.
Very pleasant and professional
Stacy - Loganville, GA
Everything was explained so I understood what the issue was. They were very polite and even courteous to the cat.
OTR MICROWAVE MAYTAG MMV5208WW1 check one microwave and found the lower micro switch bad replace lower microwswitch and reinstall parts that was taken apart test with customer; used 1 W10269460 (SWITCH) from stock
OVEN WHIRLPOOL WOD51EC0AS05 installed panel and door gaskets
DISHWASHER WHIRLPOOL WDT720PADM2 found rack in backward and door catch bend corrected tested
DRYER MAYTAG MEDX655DW1 checked one dryer and found object between the front drum bearing remove panel ansd clear object test dryer with customer running no noise
REFRIGERATOR WHIRLPOOL WRT311FZDW01 CHECKED ONE TOP MOUNT REFRIGERATOR AND FOUNF REFRIGERATOR DOOR NOT CLOSING AT THE BOTTOM AND FROST BUILD UP IN FREEZER AND BLOCK THE AIR RETURN REMOVE EVAP COVER CLRAR BLOCK VENT AND SEAL AROUND CABINET LINNER WITH ADHESIVE SILCONE; used 1 W10841140 (ADHESIVE) from stock
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 check one sbs refrigerator and the refrigerator door dent at the bottom add pictures to ticket; ordrng 1 W11223753 (NAMEPLATE) and 1 LW10912110 (DOR-FIP)
DISHWASHER KITCHENAID KDTE234GPS0 check unit again found water trail on left side of door also advised cust silverware on top rack have large handle causing upper spray arm not to move order part; ordrng 1 W11177741 (gasket)
DRYER - ELECTRIC MAYTAG MEDC465HW0 CHECKED ONE ELECT DRYER AND FOUND NO LIGHT IN DRYER TEST VOLTAGE AND FOUND LOOSE OR BURN WIRE IN THE WALL OUTLET ADVICE CUSTOMER TO HAVE AN ELECTRICAN REPLACE WALL OUTLET TEST DRYER WORKING WHEN PLUG MAKE CONTACT
WASHER-TOP LOAD ROPER RTW4516FW2 checked one washer and found no error code test washer on regular deep water wash drain and also test on bulky items & sheet with deep wash setting drain unable to identifie the source of water leak
REFRIGERATOR MAYTAG MFI2569YEW0 CHECKED ONE FRENDH DOOR REFRIGERATOR AND FOUND FREEZER DOOR NOT CLOSING ON THE LEFT SIDE CAUSE ICE TO BUILD UP REMOVE DRAW AND SHELF CLEAN FROST BUILD UP AND ALSO CLEAN AROUND CABINET LINNER
OVEN WHIRLPOOL WOD51EC0AS05 WLWL9LWEPL1 CHECK ONE WALL OVEN AND FOUND CONTROL PANEL BOUBBLE UP; ordrng 1 W10864157 (PANL-CNTRL) and 2 WPW10282960 (GASKET-OVN)s
REFRIGERATOR FS WHIRLPOOL WRX735SDHZ00 WLWH000APL1 CHECKED ONE DRENCH DOOR REFRIGERATOR AND FOUND FROST BUILD UP ON THE LEFT SIDE OF FREEZER TEST DOOR CLOSING OK ALSO ADVICE CUSTOMER TO KEEP FOOD ITEMS BELOW THE TOP OF DRAWER
DRYER WHIRLPOOL WED5000DW2 venting block causing heater to short out replaced heater tested advised cust to clear venting; used 1 279838 (ELEMENT) from stock
REFRIGERATOR-FD WHIRLPOOL WRF560SEHB00 found icemaker arm loose reinstalled tested unit ok
ICE MAKER KITCHENAID KUISI55HBL3 check one ice machine and found uninstall outside garage reinstall ice machine connect water line and drain test unit found the water line from inlet valve leaking remove line from valve and found the clear tube broken cut off damage tube
DRYER MAYTAG MEDB835DW4 found metal bra support stuck in blower removed cleared lint from unit please set cust rec.
DISHWASHER KITCHENAID KDTE234GPS0 NO WATER LEAKING PER CUST ADVISED CUST TO CALL WHEN UNIT IS LEAKING AND WE WILL TRY TO SERVICE HIM THE SAME DAY OR NEXT DAY
REFRIGERATOR WHIRLPOOL KSSP48QJS00 pull vac holding vac possible internal leak no more repair cust will call me 8/23/19 if it do not work please refund money on repair
WASHER MAYTAG MVWX655DW1 check one washer and found errot code f7-e5 and f1-e1 replace one control and one capacitor and one actuator recaliberate machine control test washer cycle working
DISHWASHER MAYTAG MDB4949SDZ0 check one dishwasher and found rinse aid empty first water fill is cold adcice customer to run hot water from sink till hot before starting the dishwasher pre user guide run diagnostic cycle heater works; used 1 W10839245 (WET AGENT) from stock
REFRIGERATOR WHIRLPOOL WRS588FIHB00 check one side by side refrigerator and found ice maker not cycling replace one ice maker and test test 45 fill valve works
REFRIGERATOR WHIRLPOOL WRS321SDHZ02 CHECK ONE REFRIGREATOR AND FOUND FREEZER TEMP 0*F TEST ICE MAKER HEAVEST CYCLE WORKS AND FILL WITH WATER ACVICE CUSTOMER CUBES ARE SMALL IT WITT TAKE A LITTLE LONGER TO FILL
REFRIGERATOR WHIRLPOOL WRS588FIHB00 CHECK ONE SIDE BY SIDE REFRIGERATOR AND FOUND HAVE ICE BUT NOR HARVESTING DID TEST 44 AND ICE MAKER ROTATE; ordrng 1 W10873791 (ICEMAKER) and 1 WPW10341320 (VALVE-INLT)
REFRIGERATOR WHIRLPOOL WRF736SDAM14 found unit on off advised cust unit will only make so much ice turn on and let operate
REFRIGERATOR WHIRLPOOL WRF555SDFZ08 air in water line cleared water line advised cust to replace water line in rear of unit
MICROWAVE WHIRLPOOL WMH32519HZ3 control and bulb order parts; ordrng 1 W11342846 (control) and 1 8206232A (bulb)
REFRIGERATOR MAYTAG MFI2570FEZ06 found out rhat cust replaced filter cleared air from unit reinstalled door hndle for frz
DISHWASHER KITCHENAID KDTE234GPS0 check unit found cust using cleaning brush before loading unit has not leaks
BEVERAGE CENTER KITCHENAID KUBL204ESB00 ref #7725568498 no freon in unit missing schrader pins on both drier and process valve pins looks like someone replaced drier advised cust to call kitchenaid for auth
WASHER MAYTAG MVWB765FW3 checked one washer top mount for water leal test bedding cycle wash to first drain no leak then test rinse no leak at the valve assy there is water mark under the hot water inlet customer said he tighten the hose inspected the bottom of the washer no leak
DRYER WHIRLPOOL WED6620HW0 INSTALLED CONTROL AND PANEL TESTED UNIT OK
DRYER MAYTAG MEDC465HW0 "checck one dryer and found bra under wire short element and burn out the fuse and door handle broken replace one element one door handle and one thermal fuse and cut off test dryer working as design also advice customer to have vent in wall clean; used 1 W10861225 (HANDLE), 1 279838 (ELEMENT), 1 WP3392519 (THERMAL FUSE (91 C)), and 1 279816 (CUTOFF-TML) from stock"
DISHWASHER AMANA ADB1400AGW1 found drain hose bent close reimstalled wire tied
REFRIGERATOR WHIRLPOOL WRF560SEHB00 found water leak at copper line coming into valve floor flooded damage advised cust to call vendor thighten fitting leak stop ref set to cold adjusted control
DRYER MAYTAG MEDX655DW1 installed motor /blower and support wheels tested
REFRIGERATOR WHIRLPOOL KSSP48QJS00 needs high speed fan motor; ordrng 1 WP4389155 (motor-evap)
REFRIGERATOR WHIRLPOOL GI6FARXXY08 unit evap drain iced up defrosted coil and drain replaced drain tube tested unit ok; used 1 W10619951 (TUBE-DRAIN) from stock
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 installed control board unit ok now
REFRIGERATOR KITCHENAID KRMF706EBS01 defrosrted evap installed fan motor tested unit ok
WASHER WHIRLPOOL WTW5000DW1 s- code part control no money in house cust will call to paid deposit did not pay service call