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for Lawrenceville, GA
Karena - Lawrenceville, GA
Great technician. Came in a timely manner
Good knowledgeable service
William - Lawrenceville, GA
Mr. Purdy knew questions to ask and what to do to fix the problem. He performed service in a very professional way.
David - Lawrenceville, GA
We will definitely use them on all our appliances!!! Very professional.
Larry - Lawrenceville, GA
Repair men arrived when promised, They quickly found the problem, and repaired it just as promptly. We were very satisfied with the entire visit.
Edith - Lawrenceville, GA
Customer service was terrible but gentleman that came to fix it was excellent!
Russell - Lawrenceville, GA
Had a problem with a new Whirlpool refrigerator. Mr Purdy was always here on time. Very knowledgeable and very professional.
Tim is an all star.
Raul - Lawrenceville, GA
The only positive review I would leave is the excellence and professionalism of your employee, Tim. Tim made sure I was well-informed and went above and beyond to ensure my dryer was working. Tim deserves 10 stars. I give 2 overall stars because of the lack of customer service through the phone and another repairman who came before Tim whom I unfortunately do not remember his name. So, 10 for Tim, 2 for customer service and scheduling.
Beatrice - Lawrenceville, GA
He was wonderful! Helped me out and explained everything clearly to me. I really appreciated it and commend him for a job well done!
Roushoune - Lawrenceville, GA
Great service. Called ahead, professional. Provided great information on products.
Great service appreciated the honesty and the assistance
Celeste - Lawrenceville, GA
Nothing but perfect...although our appliance cannot be repaired, it is 30 years old and we are not surprised! We needed to be positive before we moved forward to make the replacement.
Ryan - Lawrenceville, GA
Outstanding service, very personable and friendly!
Violet Sanford - Lawrenceville, GA
The service technician was professional and fast
Nancy - Lawrenceville, GA
Jose - Lawrenceville, GA
La verdad no estoy satisfecho con el servicio por ke son muy mentiros
Horrible service and charged double wat I was suppose to pay.
Chauhan - Lawrenceville, GA
The service was pathetic. My appliance is still not working the problem is not fixed and I was charged 188 for nothin. This is like cheat.
Yuen - Lawrenceville, GA
Enver - Lawrenceville, GA
Awesome customer service
Brittany - Lawrenceville, GA
James and Jénelle
Bonds - Lawrenceville, GA
Very professional service
Alexander - Lawrenceville, GA
Great prompt service
Pam - Lawrenceville, GA
Judy - Lawrenceville, GA
The service was good but scheduling was bad.
Beth - Lawrenceville, GA
Mr Purdy arrived on time and checked out my washing machine. While here, he provided good advice on keeping the washer and dryer clean and functioning. He also provided tips on caring for other appliances. He went above and beyond.
Tracy - Lawrenceville, GA
clean, expedient, knowledgeable, friendly...did not make me feel stupid!
Jose - Lawrenceville, GA
El técnico súper amable ....pero la verdad estoy muy inconforme con esa lavadora no me gusta el tiempo que Toma para lavar mas de 1 hora cada ciclo e esa lavadora le doy un 0 por el tiempo de cada lavado
Tech was great, company overall is the worst
Raul - Lawrenceville, GA
Brenda - Lawrenceville, GA
Good ,job faster.tank you.
Great service person
Ana - Lawrenceville, GA
He tried his best to fix the issue.
OTR MICROWAVE MAYTAG MMV1174DS1 found unit rocker out of place advised cust this is not cover under warr.cust refuse to pay s/c
WASHER WHIRLPOOL WTW8500DC0 "CHECK ONE WASHERT AND FOUND ERROR CODE F5-E1,F7-E9 AND F5-E1,AND F7-E3 ANE F0-E2 AND F2-E1 DOOR LOCK ISSUE REPLACE ONE DOOR LATCH TEST WASHER LID LOCK LIGHT FLASHING AND LID NOT REPLACE ONE ELECT CONTROL AND ONE LID LATCH RUN COMPLETE BULKY CYCLE FROM START TO FINISH LATCH
REFRIGERATOR WHIRLPOOL WRT318FZDW02 found unit over filled all vents blocked advised cust on loading
DRYER WHIRLPOOL WED4850HW0 "found heater grounded and open thermal fuse replaced elkement and use tested unitok; used 1 279838 (ELEMENT), and 1 WP3392519 (THERMAL FUSE (91 C)) from stock"
WASHER WHIRLPOOL NTW4516FW2 REMOVED DRUM REINSTALLED BLOCK AND DRUM ASSY SECURED SHOCKS UNIT TESTED WORKING FINE
DRYER AMANA NED4655EW1 ADJUSTED BACK OANEL AND HEATING ELEMENT UNIT TESTED WORKING FINE AFTER SERVICE
ICE MAKER KITCHENAID KUIC18PNTS1 found condensor area very dirty cleaned condensor tested unit ran and stop cust will call back
REFRIGERATOR WHIRLPOOL WSR57R18DM02 door not closing installer removed front and rear legs can not adjust to level so door will close correctly missing mounting hardware single ref and single frz
WASHER MAYTAG MVWX655DW1 found unit control flashing during spin replaced control tested unit
REFRIGERATOR WHIRLPOOL KRMF706ESS01 reset thermister advised cust on loading frz unit cooling ok
DISHWASHER WHIRLPOOL WDT750SAHZ0 found upper rack stop off reinstalled tested unit ok advised cust on cleaning unit
WASHER WHIRLPOOL WFC7500VW2 installed motor control tested unit ok also found loose harness to pump
REFRIGERATOR MAYTAG MBF1958DEHOO icemaker no water coming to unit order parts; ordrng 1 W10884390 (icemaker) and 1 WPW10498976 (valve)
DRYER WHIRLPOOL WDT730PAHZ0 found unit has not jetdry in unit advised cust heater are working and to installed jetdry
WASHER WHIRLPOOL WTW8500DC0 CHECK ONE WASHERT AND FOUND ERROR CODE F5-E1 DOOR LOCK ISSUE REPLACE ONE DOOR LATCH TEST WASHER LID LOCK LIGHT FLASHING AND LID NOT OPENING; ordrng 1 W10812418 (CNTRL-ELEC)
DISHWASHER WHIRLPOOL WDT730PAHB0 installed controls and interface tested unit water supply disconnected advised cust of rat problem no more warr.only c.o.d if cust calls back
DISHWASHER WHIRLPOOL WDT730PAHZ0 found loose wire to heater reinstalled tested heater working ok now
REFRIGERATOR WHIRLPOOL WRS315SNHW00 found unit over frosting in frz order parts; ordrng 1 W11190849 (control) and 1 W10911770 (harness) and 1 W11216945 (diffuser)
OTR MICROWAVE WHIRLPOOL WMH31017HS2 found wire going to turntable motor not snap in reinstalled tested unit ok now
COOKTOP WHIRLPOOL WEEA25H0HN1 found hot surface light stuck on; ordrng 1 W10823729 (elmnt-surf) and 1 WP8273994 (elmnt-surf) and 1 W10857622 (switch-inf r/.f) and 1 W10911303 (switch-inf r/r)
REFRIGERATOR WHIRLPOOL WRT318FZDM02 found cap tube leaking repaired re charged unit 3.75 oz; used 1 W10843121 (DRIER-TUBE) from stock
WASHER WHIRLPOOL MHW5500FW0 found unit main control board shorted replaced all parts order by last tech out
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 found no frost advised cust on loading frz door problem unit ok
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 installedcontrol light on reset with code unit ok now
WASHER WHIRLPOOL WTW5000DW2 control will not go into wash order part; ordrng 1 W11116590 (cntrl-elec) and 1 WPW10285511 (cycle select switch) and 1 WPW10285512 (temp switch)
DRYER - ELECTRIC WHIRLPOOL WED5000DW2 door catch not holding replace tested unit ok
REFRIGERATOR MAYTAG MFX2570AEM3 CHECK INE FRENCH DOOR REFRIGERATOR AND FOUND ICE MAKER BURN OUT REPLACE OE ICE MAKCER TEST FILL ADVICE CUSTOMER BIN SHOULD ALMOST FULL IN 24HRS; used 1 W10882923 (
REFRIGERATOR WHIRLPOOL WRF550CDHZ00 missing w10901007 installed w10740218 display unit must be pulled out to repair; schdld next appmnt for 2/11 MON !
WASHER WHIRLPOOL WFC7500VW2 motor controller unit must be pulled out of unit for repair; ordrng 1 WPW10192965 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS325SDHW02 found water on floor unit has damage rear back also found fill tube for water too icemaker broken repair with guess fitting tested unit ok now
COOKTOP WHIRLPOOL KCGS556ESS02 installed holder center burner tested unit ok
REFRIGERATOR WHIRLPOOL WRX986SIHZ00 found unit in a vac 25in high side 40 called tech line ref# 7724122831 unit is unrepairable leak in cabeint
DISHWASHER WHIRLPOOL WDT730PAHZ0 found breaker tripped advised cust to replace breaker
MICROWAVE WHIRLPOOL WMH31017FS0 replaced
MICROWAVE WHIRLPOOL n/a replaced door switches unit now operating as designed.
MICROWAVE WHIRLPOOL WMH31017FS0 replaced upper interlock set and switches.
WASHER WHIRLPOOL WTW5000DW1 INSTALLED CONTROL / PUMP AND HARNESS TESTED UNIT OK NOW
REFRIGERATOR-FD WHIRLPOOL WRX986SIHZ00 INSTALLED COMPRESSOR/ REF EVAP / AND FRZ EVAP RECHARGED SYSTEM 5.50 OZ CHECKED FOR LEAKS FREON AND WATER CALLED FOR EXTRA LOBAR # WISREISDL-2
RANGE WHIRLPOOL WFG505M0BS3 CHECK ONE RANGE AND FOUND DOOR HANDLE LOOSE TIGHTEN ALS FOUND ALL BURNER FLAME OAR LOW NOT ENOUGH PRESSURE TO OVEN BURNER INSPECT ORFFICE UNIT CONVERT TO LP GAS CUSTOMER HAVE NATURAL GAS
WASHER MAYTAG MVWC415EW1 INSTALLED TRANMISSION TESTED