Need Appliance Repair Service? Have a general question?
We love solving problems! Let us know how we can help by reaching out below.
for Lawrenceville, GA
Edwin - Lawrenceville, GA
Denis - Lawrenceville, GA
Excellent. Very good
Refrigerator drawer repair
Christy - Lawrenceville, GA
Took a couple of tries but now the drawer is working like new!
Repair done quickly
Paula - Lawrenceville, GA
Repair was done quickly and efficiently.
Michael - Lawrenceville, GA
Jan - Lawrenceville, GA
It was timely and issue resolved.
Emily - Lawrenceville, GA
My technician was very quick with the whole process of fixing my washer. I never thought I would be so happy to do laundry!
Great great service!!
Fiorella - Lawrenceville, GA
My micro was repaired and works perfectly well. You have a great employee. Asset for the company
Lawrence - Lawrenceville, GA
Debra - Lawrenceville, GA
Mr. Purdue was prompt, courteous, and helpful.
Maggie - Lawrenceville, GA
Russell - Lawrenceville, GA
Amana Micowave out of box failure
Perry - Lawrenceville, GA
It took three service calls to complete the repair of an out of box failure. One to diagnose, one to install a part that was defective, and finally install another part. The long term reliability of this appliance is questionable in my opinion. however the technician was pleasant, efficient and helpful. Just unfortunate that it took three visits.
Great service and very helpful person
Tuan - Lawrenceville, GA
David - Lawrenceville, GA
My technician was the best I have seen. He had a firm understanding of the issue and how to solve the problem.
Dawn - Lawrenceville, GA
The service technician showed a high level of professionalism and a sincere effort to ensure all my questions or inquiries were addressed. Word cannot express my gratification and appreciation for the high level effort he exhibited
Prompt & Professional Service
Nancy - Lawrenceville, GA
Mr. Purdy called to let us know that he was on the way to our house. He arrived, accessed the problem with the freezer and determined the repair plan. This was a 15-20 minute process. A part was required that had to be ordered. Mr. Purdy returned within a week for the final repair. Again, he let us know that he was on his way to complete the repair. I would definitely recommend him to my friends & family.
David - Lawrenceville, GA
Knows the product and experienced in helping customers solve their problems
Lisa - Lawrenceville, GA
Marvin was the last of many installers and service techs but just about the only one who understands the issues and how to fix/deal/resolve etc
Joanne - Lawrenceville, GA
Patrick - Lawrenceville, GA
MR. Purdy is awesome
S culver street
Ronix - Lawrenceville, GA
Rainda - Lawrenceville, GA
Deborah - Lawrenceville, GA
The young man who was sent out to check my dryer is the same young man sent out the last time. He DID NOTHING different this time then he did the last time. He has his opinion and wouldn't listen to me or my concerns. He decided that he knew best and pretty much dismissed my concerns. And when I asked something about different parts, he said that he wouldn't be changing anything as those would be on him (or you guys). He pretty much made me feel stupid. And, I'm left feeling frustrated. I can't say that my problem is fixed because he was there both times for about 15 mins. About All I can say.
very knowledgeable serviceman,very professional, highly recommend
Carole - Lawrenceville, GA
great service, courteous repairman
Dianne - Lawrenceville, GA
when the first part they sent did not work. Marvin stuck with it and got my dishwasher working. They say the 3rd time a charm
Maggie - Lawrenceville, GA
Barbara - Lawrenceville, GA
Was very satisfied
WASHER WHIRLPOOL WFW3090JW0 unit light up but will not start up again order parts; ordrng 1 W11334214 (control) and 1 W10869886 (knob) and 1 W11367297 (interface)
RANGE WHIRLPOOL WEGA25H0HN0 SR FILE #7725913042 CHECK ONE SLIDE IN RANGE AND FOUND ERROR CODE F6-E0 VOLTAGE 121V AC AND POLORITY IS CORRECT ALSO WHEN ANY BURNER TURN ON THE CONTROL FLICKER; ordrng 1 W11339753 (CNTRL-ELEC)
WASHER WHIRLPOOL WTW7500GW2 installed lid and switch tested unit ok now
DRYER - ELECTRIC WHIRLPOOL WED7500GW0 found unit not heating loose connector on block reinstalled tested unit ok now
REFRIGERATOR KITCHENAID KRMF706ESS01 "replaced torn harness and shorted LED Module, replaced module unit lights turned on except for on under icemaker advised cst that one will have to be replaced also (W10908166) cst said he will speak to wife about it and see if they want to get that light replaced also. as of now collecting balance."
FREEZER WHIRLPOOL WRX735SDHZ00 replaced control and cond fan motor
REFRIGERATOR JENN-AIR JFX2897DRM02 "cst has a lower water pressure had to recalibrate the unit, unit is working as designed."
REFRIGERATOR WHIRLPOOL WRF555SDFZ05 unit housing was jammed had to remove housing and reposition. unit is working as designed.
DRYER WHIRLPOOL WED5000DW2 open thermal fuse replaced fuse tested unit ok; used 1 WP3392519 (THERMAL FUSE (91 C)) from stock
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 replaced both slides unit is opening and working as designed.
FREEZER KITCHENAID KFIS29PBMS00 sr# 7725873984 leak in evap. called partnerteam and was infromed compressor and evap is covered under 10yr part warranty but not the labor. cst denied labor estimate just collecting the serrvice fee
DISHWASHER MAYTAG MDB4949SHZ0 check one dishwisher and found front panel scratch fro left to right replace one panel
REFRIGERATOR KITCHENAID KFIV29PCMS02 check one french door refrigerator and found the fresh food evap coil ice up remove evap cover defrost coil replace one wire harness and one elect-control control cover with 5 year s-code
DISHWASHER KITCHENAID KDTM354ESS2 "broken top rack adjusters, need to order new parts and return for repair.; ordrng 2 WPW10546503 (adjuster)s and 1 WPW10588165 (adjuster RH) and 1 WPW10588164 (Adjuster LH) and 2 WPW10195840 (positioner)s and 2 WPW10082853 (pivot)s"
DRYER WHIRLPOOL WED7500GC0 check one druer and found door not closing replace two hinge one strike one name plate one door and one panel test door now closing
WASHER WHIRLPOOL NTW4516FW3 "unit is working as designed, found cst overloading advised to follow user guide and care manual."
WASHER WHIRLPOOL WFW3090GW2 installed drain hose
REFRIGERATOR KITCHENAID KRMF706ESS01 installed icemaker and fill valve
WASHER WHIRLPOOL WTW5840BW0 check one washer and found error code f0-e2 also founf gear case bearing noisr and leaking water also customer have floor and ceiling damage; ordrng 1 W11035747 (GEARCASE) and 1 WPW10215115 (WASHPLATE) and 1 W10528947 (HUB) and 1 WPW10215115 (WASHPLATE) and 1 W10721967 (CAM) and 1 WPW10006355 (ACTUATOR) and 1 W11395618 (CAPACITOR) and 1 WPW10556325 (RING-TUB) and 1 W10772621 (SCREW) and 1 W10581552 (CNTRL-ELEC) and 1 WPW10006384 (BELT)
REFRIGERATOR KITCHENAID KRMF706EBS01 CHECK ONE FRENCH DOOR REFRIGERATOR AND FOUND FRESH FOOD EVAP COIN ICE BUILD UP REMOVE ALL INTERIOR AND EVAP COVER DEFROST COILAND REPLACE ONE MOTOR-EVAP AND THERMISTOR STE ABOTH TEMP ADVICE CUSTOMER TO ALLOW 24 HOURS FOR COOLING
FREEZER WHIRLPOOL WRX735SDHZ00 found condensor fan motor not operating order parts; ordrng 1 W11043763 (control board) and 1 W11123104 (condensor motor)
DRYER - ELECTRIC MAYTAG MEDX655DW1 check one dryer and found the the vent door outside was block from opening fix the flap test dryer now venting
COOKTOP KITCHENAID KECD867XSS02 "replaced switches still having issues, faulty switches. ordering new switches and returning for repair.; ordrng 1 WPW10293874 (gromment) and 1 WPW10215034 (switch rear center) and 1 WPW10234425 (rear right)"
WASHER WHIRLPOOL WFW3090JW0 installed main control touch not connected to water advised cust to connect and test
DRYER WHIRLPOOL WED5000DW2 "found element broken apart and blown fuses again, cst finally cleaned out ducts unit is working as designed.; used 1 279838 (ELEMENT) from stock"
WASHER MAYTAG MVWB835DW4 installed control board and touch pad tested unit ok now
DRYER - ELECTRIC MAYTAG MEDB765FW0 check one dryer and and foune customer pressing start button advice customer the panel is capacitive touch not to presstest dryer starting with customer
REFRIGERATOR WHIRLPOOL WRF560SEYM04 check one french door refreigerator and found no freon freon in system replace one compressor one evaporate coil one filter drier vaccum and charge with 3.5 oz of freon leave running for 24 hours
OVEN WHIRLPOOL WOC54EC0HS00 unit is cracked at oven base in cavity. unit is working as designed and is functioning. cst is not happy with the apperance of this cracking advised to cst it is more of a cosmetic issue than a functionng issue. took pics in SD Mobile.
REFRIGERATOR KITCHENAID KRMF706ESS01 found venting in ref blocked also condensor area needs cleaning adjusted controls check icemaker door seals ok unit ok now
DISHWASHER WHIRLPOOL WDF520PADM3 adjusted door spring tested door ok
REFRIGERATOR WHIRLPOOL WRF757SDEM01 left side hinge loose thighten and readjusted doors
REFRIGERATOR WHIRLPOOL ED5GVEXVD07 CHECKED ONE SBS REFRIGERATOR AND FOUND TRAP-EVAP CRCK AND LEAKING REPLACE ONE TRAY-EVAP
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 Reassembled pan and shelves and tested unit checked out ok.
DISHWASHER WHIRLPOOL WDT750SAHZ0 INstalled new dispenser and tested unit checked out ok unit is working as desgined.
REFRIGERATOR WHIRLPOOL WRX735SDHZ00 "unit is activating lock by itself and pushing other settings will also activate the lock function, user interface seems to be malfunctioning will need to order new part and return for repair.; ordrng 1 W11043015 (UI)"
REFRIGERATOR WHIRLPOOL WRS555SIHZ00 check one sbs refrigereator and ice is full and dispenser customer did it both crush and cube ocming out new ice bin shipped to customer
REFRIGERATOR WHIRLPOOL WRX735SDHZ01 chedked one french door refrigerator customer complain of oder remove front and back cover inspect and see no dead animal insect unit is clean
REFRIGERATOR SBS WHIRLPOOL WRS322FDAT04 CHECK ONE SBS REFRIGERAT OR AND FOUND WATER LINE TO FREEZER DOOR NOT SEATED IN THE 5/16 UNION FIX TUBE TEST WITH CUSTOMER NO LEAK
REFRIGERATOR-FD WHIRLPOOL WRF736SDAM13 check one french door refrigerator and found water line not connect replace one water fill valve and test no leak customer said he have prior water damage on the ceiling leave part with customer