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for Largo, FL
Jessica - Largo, FL
William - Largo, FL
Awesome communication, got right to the issue and fixed my dryer. Not sure about other technicians (first time dealing with this company), Joey is a major asset to this company. His professionalism was greatly appreciated.
Jeanne - Largo, FL
The technician that came out today Tom was awesome. He takes great pride in educating his customers and I really appreciate that. Top-notch service! I highly recommend them
Rebecca - Largo, FL
On time, very pleasant and fixed my ice maker. Great job!
Very polite and professional
Edward - Largo, FL
The technician was very knowledgeable and knew what the problem was ordered parts and had my fridge up and running in no time
Charles - Largo, FL
Tech did great job! Very knowledgeable.
72 hrs.appt. new appliance needed.
Nancy - Largo, FL
much better than $0.00
Antoinette - Largo, FL
Jason was my service advisor Very knowledgeable,prompt and very service oriented. Highly recommend him
Awful experience with Flamingo
T. M. - Largo, FL
I felt the technician was a jerk. He wouldn’t give me a straight answer as to what was wrong with my dishwasher. He was sent because this was a brand new unit and it has some sort of damage. I don’t even know what the extent of the damage is because he wouldn’t give me a direct response. The store that I purchased this dishwasher from hired flamingo to evaluate what was wrong and yet the tech would not even talk to the store representative. He said he had to call his company and refused to answer my questions. I wouldn’t let this guy back in my house ever. Nor would I ever hire flamingo for any future repairs based on this experience.
Maralee - Largo, FL
friendly, knowledgeable about the product.
Vinicio - Largo, FL
Great technician that provided wonderful service
On time & great service.
Amy - Largo, FL
Great as always
Tariq - Largo, FL
Tom provided us service multiple times, he is always great!
Charles - Largo, FL
The repair person ok. No issue with him. Very unhappy with Maytag. The “fix” should have been on their troubleshooting guide or online. Pressing and holding a button should not require a repair person.
Yvonne - Largo, FL
First of all, I was totally impressed with Flamingo Appliance Service due to all the follow-ups they did prior to the technician arriving. Never had such good work done by an office when getting repairs. And James was the BEST! He was nice, polite, efficient, and very nice attitude dealing with older customers. We would like to use him anytime!!!
Tech was amazing.
James - Largo, FL
Destiny - Largo, FL
Todd was very professional and very helpful. We would highly recommend.
Tom was great. On time and very knowledgeable
Linda - Largo, FL
Will definitely use again
Excellent job done!
Tariq - Largo, FL
Tom is great! Very professional, knowledgeable, and courteous!!
Washer still not working
Adam - Largo, FL
Flamingo has been the worse customer service I have ever experienced. Flamingo has come out four times and each time they don’t fix the problem. One time they said it was fixed and it wasn’t. Service tech watches a how to video on YouTube. I can’t believe this is taking so long the washer is clearly a lemon that needs to be replaced. I feel like tech people get paid to come out and don’t care if product gets fixed. The more times they come out the more they get paid. I hope that whoever reads this review actually doesn’t something to help me the customer and fix or replace this product immediately
Great service, friendly and professional
Adriana - Largo, FL
Timothy - Largo, FL
It went well thank you
Jayce - Largo, FL
came out put his computer on the washing machine and stood there telling me that is the way the water level should be in these new machine and for the dryer he used a screw driver to pry the closer opening further apart which nothing happened there either was here for about 15 fifteen minute and left saying that's all he could do for me NOTHING
Emmett - Largo, FL
Timely, courteous and efficient repairman. Very pleased with service.
Sheryl - Largo, FL
No help on fixing ice maker/freezer
Anne - Largo, FL
Super nice and great service
Jillian - Largo, FL
Tom was super helpful and knowledgable. If I needed a maintenance technician to come out and service my washer or dryer, I would request Tom each and every time. He fixed my dryer and gave me tips on how to make my washer and dryer last longer.
Connie - Largo, FL
Its working fine Thank You
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is leaking from the dispenser. SR# 7728874390-- Steve at techline suggest replacing valve as well. Ordering the valve and the tube water both of them. Advised the customer of special part order.; ordrng 1 W11162040 (tube-water) and 1 W11162036 (tube water) and 1 WPW10179146 (valve-inlt)
RANGE WHIRLPOOL WFG320M0BW2 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. Door is fallin apart. Removed old hing and installed a new one. tested unit and door is now opening and closing properly.
REFRIGERATOR WHIRLPOOL MFF2258FEZ03 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not cooling in the fresh food compartment. Spoke with Joel File# 7728438251-- Found loose pin from factory brown wire to the connector at fresh food. Removed ice built up at evap. Tested unit and it is now fully operational.
FREEZER WHIRLPOOL KRMF706EBS01 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not allowing motor to dispense ice. Found shorted motor replaced the unit and tested. Unit is now fully operational. firstname.lastname@example.org
OVEN WHIRLPOOL WFE540H0ES1 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not heating up in the oven. Found shorted board and open element bake- Removed the shorted board and the element and installed new board with element bake. Tested unit and it is now fully operational.
REFRIGERATOR MAYTAG MSS25C4MGZ00 Customer states that the fridge will make noise when making ice. Checked fridge and seen that the ice maker was hitting ice. Cleared ice and all tested ok.
DISHWASHER WHIRLPOOL WDT730PAHZ0 q1 no q2 nono sign covid 19I replaced the panel on the dishwasher.
MICROWAVE OTR WHIRLPOOL WMH32519HZ5 q1 no q2 nono sign covid 19I replaced the door on the microwave
WASHER WHIRLPOOL WTW4815EW1 q1 no q2 nono sign covid 19I replaced the control due to it turning off randonly
WASHER MAYTAG MVWC565FW1 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not completing cyles. large amounts of detergent in the tub. Cleared out all detergent. Ran calibration cycle. Tested the unit and it is now fully operational. Collected service call only. email@example.com
WASHER WHIRLPOOL WTW8040DW4 Q1 NO Q2 NO-- Customer did not sign following covid 19 protocol. The unit is not completing cycles. Removed the old latch and cntrl and installed new latch and cntrl. Tested unit and passed.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 the unit will not make ice. the icemaker will not cycle. will need a new icemaker. order part.; ordrng 1 4317943 (icemaker)
DISHWASHER WHIRLPOOL WDT730PAHZ0 front panel studs are damaged and not allowing the handle to hold on. will need front panel replaced. Q1 n Q2 n. No signature due to covid 19 protocol.; ordrng 1 W11174872 (panel)
RANGE WHIRLPOOL WFG320M0BW2 needs new door parts falling apart; ordrng 1 W11176456 (door) and 1 WPW10535776 (glass) and 1 W11389703 (bracket) and 2 W11240518 (hinges)s
WASHER WHIRLPOOL WTW4815EW1 q1 no q2 nono sign covid 192-1 error Unit fills with water then unit turns off and drains(verified)needs new board; ordrng 1 W11124765 (control) and 1 W11210459 (valve) and 1 WP353244 (hose)
REFRIGERATOR WHIRLPOOL WRF535SWHZ04 customer states the cubes are sometimes stick together. instruct cust that to have some cubes bridged together is normal operation. tested unit and all test ok at this time. Q1 n Q2 n. No signature due to covid 19 protocol.
REFRIGERATOR WHIRLPOOL WRF535SWHW02 Q1 n Q2 n. No signature due to covid 19 protocol. found icemaker leaking. replace icemaker and all test ok at this time.
REFRIGERATOR WHIRLPOOL WRS325SDHZ04 Q1=NO Q2=NO----Freezer temp=5 Fridge temp=37. Ran diagnostics and everything checked out perfect. Unit is functioning as designed. Due to COVID-19 protocol did not get signature.
WASHER WHIRLPOOL WFW5620HW0 q1 no q2 nono sign covid 19I replaced the main harness with broken wire
DRYER MAYTAG MEDC215EW1 Q1=BNO Q2=NO---Found belt to be broken. Use truck stock repair kit. Replaced belt and rollers. Tested and unit is functioning as designed. Due to COVID-19 protocol did not get signature. Collected 197.40; used 1 4392067 (REPAIR-DYR) from stock
FREEZER WHIRLPOOL WRB322DMBM Q1=NO Q2=NO---customer complaint was frost in freezer on food and fridge door swinging open too far. Was able to set the defrost to fixed and adjust the time in freezer. Told customer when unit goes into defrost to wipe the water off ceiling of freezer to prevent further frosting. Checked the seal and all is good. Unit is functioning as designed. Due to COVID-19 protocol did not get signature.
WASHER WHIRLPOOL WTW4815EW1 Q1=NO Q2=NO-- NO Error codes. Ran unit and unit is functioning as designed. Due to COVID-19 protocol did not get signature. Informed customer that next time she will have to pay 134.95. Did not collect on this call since it was a call bad from 6/24
DRYER MAYTAG MED5630HW1 Q1=NO Q2=NO--Replaced the right side panel. Tested and no more vibrating of unit. Unit is functioning as designed. Due to COVID-19 protocol did not get signature.
RANGE WHIRLPOOL WFC150M0EW3 q1 no q2 nono sign covid 19I replaced the harness and terminal block
DRYER MAYTAG MEDB835DW4 Q1=NO Q2=NO----Found one of the wires to the cut off to be loose and not making contact and allowing the heater to kick on. Was able to tighten connection and conncect wire properly. Tested and unit is heating and functioning as designed. Due to COVID-19 protocol did not get signature.
COOKTOP WHIRLPOOL KICU509XSS00 q1 no q2 nono sign covid 19Customer needs large induction burner chnaged it is shorted based off what customer is telling me. Will need boards also when returned. 2 call count; ordrng 1 WPW10396549 (large induction burner)
RANGE AMANA AER6303MFB2 Q1=NO Q2=NO---Replaced the main control due to control malfunction. Tested and unit is functioning as designed. Due to COVID-19 did not get signature.
WASHER WHIRLPOOL WTW4815EW1 "installed new control and latch, ran calibration and test cycle - tests goodno sign covid19 protocol"
RANGE WHIRLPOOL WFG505M0BS3 changed middle and both right orfices and tested burners and all test ok at this time. Q1 n Q2 n. No signature due to covid 19 protocol.
REFRIGERATOR WHIRLPOOL MFF2258FEZ03 ohmed bi metal and bi metal is shorted. defrosted unit and replace harness with bi metal and fan motor and all test ok at this time. Told customer to unplug unit for 24 hours which they were ok with to ensure all ice is defrosted behind the evap. Also to monitor for water on the floor so there is no damage to the floor. Q1 n Q2 n. No signature due to covid 19 protocol.
RANGE WHIRLPOOL WFC150M0EW3 found the the main haness the ilet terminall on the l1 terminal was missing and someone had just wrapped the bare wire areound the block. will need a new harness and told cust if they have power cord by return trip we will install it for them. Q1 n Q2 n. No signature due to covid 19 protocol.; ordrng 1 W11134593 (harness)
WASHER WHIRLPOOL WFW5620HW0 another company was out prior and replaced the control but in the process broke the wire harness at the control. will need to replace the main harness and replace the control again to be sure. Not sure if the wires broken are on the lower harness or not so ordering NTC and upper harness in case. Q1 n Q2 n. No signature due to covid 19 protocol.; ordrng 1 W11322903 (control) and 1 W10919942 (harness lower) and 1 W10919932 (harness NTC) and 1 W11316252 (harness upper)
DISHWASHER WHIRLPOOL WDF540PADM3 Q1=NO Q2=NO---Found a 8inch crack on the back of the unit. Called Techline to document and find out next steps. It looks like it was dropped or banged during installation Causing crack. . Spoke to= TJ==SR# 7728158696 had video call with TJ. Was advised to have customer call customer service(WHRLPOOL) about further repair.Pictures were also taken.
REFRIGERATOR WHIRLPOOL WRS325SDHV01 Was given the wrong model number so the valve is the wrong valve. Ordering new valve and rescheduling.; ordrng 1 WPW10179146 (valve-inlt)
DISHWASHER WHIRLPOOL WDT730PAHV0 Q1=NO Q2=NO----Found unit to be in demo mode. Ran diagnostic tested everything. Took unit off demo more. Tested and everything is functioning as designed. Due to COVID-19 protocol did not get signature.
REFRIGERATOR WHIRLPOOL WRS325SDHZ01 "found unit not dispensing ice, found ice bin not properly secured into solenoid, resecured and also advised to replace filter as filter light is on, now dispensing proeprly - tests goodq1 no q2 nono sign covid19 protocol"
DRYER WHIRLPOOL WED4815EW1 installed nw timer unit now turning smoothly - tests goodq1 no q2 nono sign cvoid19
WASHER WHIRLPOOL MHW5500FW0 mqp0a00wpl1---Q1=NO Q2=NO---Replaced the ACU control and harness to the UI. Tested and Calibrated the unit. Unit is functioning as designed. Due to COVID-19 Protocol did not get signature.
DRYER MAYTAG MED5630HW1 Found the drum to be rubbing on the right panel. Found the right panel to be bowed inward. I took unit apart and used a rubber mallet to see if i could get the bow out. It was not successful. ordering new panel.; ordrng 1 W11233548 (panel(right))
RANGE AMANA AER6303MFB2 Q1=NO Q2=NO---Found unit giving F1E0 Error . Unplugged unit and pluged back in. Error still there. Ordering New Control. Due to COVID-19 protocol did not get signature.; ordrng 1 W11297545 (control)