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Local Reviews
for Largo, FL
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Yevonn - Largo, FL
Tom was the best...friendly, knowledgeable, went the extra mile.
great person
Steve - Largo, FL
your service person was very polite and knowledgeable do an honest job evaluating the problem
great professional
Susan - Largo, FL
He was professional, kind and patient. Very helpful.
Very responsive.
Susan - Largo, FL
Service for Whirlpool
Francene - Largo, FL
I have never had such POOR service in all my life. I had a tech come a try and repair my 10 month old refrigerator 3 times and as of today 10/18 it is still not fixed. I have spent hours on the phone trying to get it fixed under the Whirlpool warranty that is not worth anything. They do not stand behind what they sell & then it takes days to get anyone to come and look at it.
Tom P.
REFRIGERATOR KITCHENAID KRFF507HPS00 installed new icemaker and fill tube heater - tests good
Tom P.
REFRIGERATOR KITCHENAID KRMF706EBS01 "installed new led control, unit lighting properly - tests good"
Tom P.
COOKTOP KITCHENAID KICU500XSS01 "installed new module and display, programmed unit and now powering on and working on all burners except right rear, unit throwing f12 error on coil, no loose connections order coil and also left coil customer has been having issues getting it to work properlycode 28; ordrng 1 WPW10328391 (hotplate) and 1 W10328387 (hot plate)"
Tom P.
FREEZER MAYTAG MRT118FFFH01 "unit making ice nonstop, bail arm hitting evap cover and while ice maker is filling it is leaking, will need to replace icemaker and evap cover; ordrng 1 WPW10715709 (icemaker) and 1 W11024683 (cover-evap) and 1 WP489467 (washer)"
Kevin H.
OVEN WHIRLPOOL WFE505W0HS0 Found unit to have a defective left rear burner need to order and replace.; ordrng 1 WP8273994 (elmnt-surf)
Tom P.
RESIDENTIAL REFR WHIRLPOOL n/a "unit made 1 batch of ice then stopped, found icemaker will not work even jumping unit, found icemkaer full with frozen water but will not eject and found bothh fridge door gaskets torn. Creating estimate and leaving as needs auth and further work neededtech line rick advised to replace light switch in freezer and possibly icemakerSR#7723601450; saved tckt"
Kevin H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Replaced control and harness unit will cycle but not call for water. Also icemaker sent is an incorrect unit need to reorder.; ordrng 1 W10882923 (icemaker)
Tom P.
REFRIGERATOR KITCHENAID KRFF507HPS00 "unit not making much ice at allice level sensors tests good, im reading e5-faulty thermistor, unit will properly fill on force fill during test cycle, ordering icemaker and heater strip on filltubecustomer wants PM; ordrng 1 W11188383 (W11188383) and 1 W11087201 (heater)"
James B.
REFRIGERATOR WHIRLPOOL WRF535SMBM00 Under Autho- I replaced the icemak4er on the unit. The old icemaker would not cycle.
James B.
DISHWASHER WHIRLPOOL WDT720PADM1 "Unit needs new motor- Could not reach BANKERS for autho- sending to office for autho.; saved tckt , states that autho needed"
Tom P.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 installed new damper assembly - tests good
Tom P.
REFRIGERATOR WHIRLPOOL KBRA20ERWH installed new damer assembly - tests good
Tom P.
COOKTOP KITCHENAID KICU500XSS01 "unit not powering on at all, has roperly voltage to unit but will not power on, ordering per service pointer code 22 for programming; ordrng 1 W10396615 (display) and 1 W10857230 (module)"
Tom P.
WASHER WHIRLPOOL WTW5000DW2 "f8e1-long fill no fillcustomer finding on deep water setting on tap cold wth 2 rinses unit isnt filling to desired water levels, ran this exact cycle with customer present and found inital fill was very light about a quarter of the tub and when it advanced to rinse cycle it filled only to a quarter of the tub with clothing in it again, i open lid to show her aswell, adjusted drain hose aswell and cleared all errorscalled tech line Sterling, advised how to add maximum water levels by using deepwater with soil level on high with, advised the water levels on the inside of the lid are not true and this is purely marketing and unit is running as designed as far as water levels i advised him i am seeing, heavier load=more water about 30-40% full on tubSR#7723565031"
Tom P.
RANGE JENN-AIR JES9800CAB01 assisted tech 98 on job
James B.
RANGE JENN-AIR JES9800CAB01 sr#7723559529 I found unit unaccessable for repair. It has an improper install. Customer refused to make accessable and said hes gonna call another company.
Tom P.
REFRIGERATOR WHIRLPOOL KBRA20ERWH "found damper assembly not working properly and affecting cooling in firdge, freezer working properly; ordrng 1 WP67003903 (damper)"
Kevin H.
DRYER WHIRLPOOL MEDC465HW0 Found unit to have a restricted vent opened by pulling unit away from the wall and test unit tests - good.
James B.
WASHER MAYTAG MVWB835DW3 I replaced the valve on the unit.
Tom P.
DRYER MAYTAG MEDX655DW1 "fiund start switch came loose, resecured and now working properly - tests good"
Tom P.
DISHWASHER AMANA ADB1400AGB1 "customer states unit was leaking, found uunit has no power tested ovac at junction and tried resetting all breakers with no success, reccomending electrician correct power issue"
James B.
DISHWASHER WHIRLPOOL WDF560SAFW2 SR#7723491320 -- Per tech line the drain line needs to be looped. The customer should be using affresh tablets for cleaning the dishwasher to help get rid of smells. No functional issues with dishwasher.
James B.
WASHER MAYTAG MVWB835DW3 Valve has not been received yet rescheduling.; schdld next appmnt for 11/26 MON !
Tom P.
REFRIGERATOR WHIRLPOOL WRS321SDHW00 "damper freezing over affecting cooling into fridge section and door not sealing properly, corrected door leveling orderind damper; ordrng 1 W11204060 (damper) and 1 W11048608 (cover damper)"
Kevin H.
REFRIGERATOR WHIRLPOOL WRF535SWHZ00 Found unit operating normally at this time may have been an icing isue but this is unknown . UNit tests - good.
Tom P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "customer states he found about half a gallon of water on the left hand side of fridge undeterminable where its coming from front/back/middle, this has happened twice now, found no leaks on any valves/water lines/seals. I jumped ice maker to fill and found no issues there, noticed small amount of condensation on suction line coming off compresser which is not abnormal or enough to create a leak of this magnitude, drain pan is holding water properly and drain hose is clear allowing water to enter pan proeprlycalled tech line Sterling, advised he cannot make any reccomendations on replacing a part if the issue cannot be located and he will document the file, id like to replace water valve but tech line is advising me not to replace anythingSR#7723479406"
Tom P.
WASHER WHIRLPOOL MVWB865GW0 removed debris from agitator and unner drum and was able to get unit now running smoothly - tests goodauth MHIIGHIML2
Kevin H.
WASHER WHIRLPOOL MVWB865GW0 Assisted tech 63
Tom P.
REFRIGERATOR KITCHENAID KRMF706EBS01 "customer states unit had no lighting in entire unit except deli drawer ui, found no loose connections on ui, all door switches working properly, possibly defective led board; ordrng 1 W10804160 (cntrl-elec)"
James B.
WASHER WHIRLPOOL WTW5000DW2 I found the control got stuck in the drain cycle. I unplugged the unit and recalibrated the control in test mode. Unit is now functioning again. I tested both cold and hot water valves. No issues with the filling. I explained to customer these units do not use much water to wash. I also found the drain line is not high enough and will need correted.
Tom P.
REFRIGERATOR WHIRLPOOL WRB322DMBM00 "found no signs of leaks, unit closing and making ice properly, leak could of possiblky, found no signs of leaks behind unit either, confirmed with customer and advised tro monitor unit and contact us if issues persist"
Kevin H.
REFRIGERATOR WHIRLPOOL WRX735SDBM00 Found unit to have a defective icemaker and fill valve need to order and replace. Customer also states is having problems with UI and it apears to be failing and hard to operate.; ordrng 1 WPW10349187 (valve) and 1 W10882923 (icemaker) and 1 W11029433 (harns-wire) and 1 WPW10521642 (display)
Tom P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "installed new ui and ice door chute, unit now reading proper on ice level sensors, icemaker, fans/thermistors in ice box, unit filling icemaker on auto fill - tests good"
Tom P.
REFRIGERATOR WHIRLPOOL WRV986FDEM01 "installed new door, found ui was actually a water valve once box was opening, reordering ui/seperator; ordrng 1 W11122874 (door-ice) and 1 W11036562 (cntrl-elec)"
Tom P.
FREEZER MAYTAG MFI2570FEZ01 "it appears freezer door wasnt closed fully, slide appears to be working properly and gasket sealing nicely, advised customer on closure of door and sealing and contact us is issues persist on"
James B.
WASHER WHIRLPOOL WTW5000DW2 "I replaced the control and acuator on the unit. Unit control is now locked out and cant even run diagnostics. Ordering new control, motor, and cap; ordrng 1 W11158831 (capicitor) and 1 W11283592 (motor)"
James B.
DISHWASHER KITCHENAID KDFE104DWH3 I found the dishwasher was not level and may have caused leaking. I leveled dishwasher some but unit cannot go any higher due to the countertop
James B.
MICROWAVE KITCHENAID KMHS120ESS5 I replaced the interlock kit and the filter.
Kevin H.
DISHWASHER MAYTAG MDB8959SFH4 Replaced defective console and test unit tests - good.
Kevin H.
WASHER WHIRLPOOL WFW9600TA00 Replaced ripped hose and removed all debris and test unit tetss - good.