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for Largo, FL
great service experience
Joe - Largo, FL
Great job, lots of knowledge of the product, on time, clean and nice, would use this technician again if I need service !!!! highly recommend !!!!!!!!!!!!!
Janice - Largo, FL
They were very professional and friendly. They made sure the area by the washer stayed clean.
Service was made by good professional
A. - Largo, FL
We have not use yet the appliance that was repaired, let you know later of our experience.
Melinda - Largo, FL
With customer service all but non-existent these days, it was a great pleasure doing business with someone who showed up on time, fixed my appliance and was nice. Can't beat that!
Sharon - Largo, FL
Joe - Largo, FL
Great job and fast
John - Largo, FL
Tom Podalski called and said that he was on the way. He showed up when expected, found the problem, fixed it and was on his way. Very friendly guy, good at what he does. We will call again.
Edmund - Largo, FL
Great service. The repair man explained a lot about operating the machine that I didn't know
Kathleen - Largo, FL
Bernice - Largo, FL
Martin - Largo, FL
Service was timely and professional. Calls made day before to establish 2 hour window and on day of service to confirm.
Great Tech & Great Work
Lili - Largo, FL
James was prompt, groomed, knowledgeable and wasted no time servicing the Kitchenaid dishwasher yesterday. The dishwasher is under warranty so there was no additional cost for me on this service call. James first came out last week to inspect the appliance and render a diagnosis. When the parts came in I received a call and he came back out a few days later to do the repairs.
Joan - Largo, FL
Satisfied with the service. Explained the problem.
Shirley - Largo, FL
Danielle - Largo, FL
Service was fast and efficient on the first call, service was under warranty
George - Largo, FL
Tom was great figured out the problem and had the fix
Flamingo outstanding Fields and Whirlpool awful.
Charles - Largo, FL
Outstanding service when the parts finally arrived. The technicians were top notch. The service from Fields was awful but Flamingo saved the day. The delay in getting the oven back in service was deplorable, but it was Whirlpools' delay not Flamingo. Five stars for Flamingo awful for Whirlpool and Fields.
Ron - Largo, FL
On time and excellent trchnicion
Refrigerator Doors whon't open
Cheryl - Largo, FL
David - Largo, FL
I had to dispose of thee dishwasher tube, which was very inconvenient ! But service was good!
Michael - Largo, FL
Great Appliance Tech Service, Telephone customer service not great
Maureen - Largo, FL
Telephone rep short, bordering on rude and robo scheduling incorrect and caused delay of service the only saving grace for me ever using your service again was Tom Podalski he was excellent and I would definitely trust any service needed to him
Carlene - Largo, FL
Kevin was very courteous, knowledgeable, and helpful. Gave me a couple of good tips on the care and feeding of my dishwasher
On time and great quick service
Mark - Largo, FL
Virgil - Largo, FL
The technician was really willing to work with us and was very knowledgeable went above and beyond the Call of Duty
John - Largo, FL
He treated my wife like she was ignorant. He said the drip was normal. The issue was adressed with a whirlpool tech this morning and another service man. They found that the water hose in the door needs replacing. suspected hole in the hose sucking air. Thanks for not trying.
Warranty Service Call
Susan - Largo, FL
Technician was knowledgeable, friendly and was able to get my washer working for Christmas.
Excellent service for warranty issue
Martin - Largo, FL
Timely contact was made the evening before to set appointment time with follow up notice before arrival. Service was professional and fully addressed all issues and provided information on how to avoid future issues.
DISHWASHER IKEA IUD8555DX1 I replaced the drain pump and now unit is running properly.
MICROWAVE AMANA AMV2307PFW0 SR#7724820428- PER WHIRLPOOL needs proof OF PURCHASE- customer could not provide proof of purchase.
REFRIGERATOR SBS WHIRLPOOL n/a "only 1 year warranty - sealed system not covered- needs new compressor drier and evap with control. 5 call count -- Saved estimate in PVR need autho parts#'s 876765 ,WP2188822 ,W11196400,W10309988 ,; saved tckt , states that autho needed"
RANGE - ELECTRIC WHIRLPOOL WFE515S0ES1 I replaced the hinges on the oven
DISHWASHER MAYTAG MDB4949SHZ0 I replaced the motor on the dishwasher.
REFRIGERATOR KITCHENAID KRFF507EWH01 I replaced the harness and support on the fridge.
REFRIGERATOR WHIRLPOOL WRS588FIHV00 Found unit to be not defrosting need to order freezer harness and control.; ordrng 1 W11170613 (harns-wire) and 1 W11089236 (cntrl-elec)
REFRIGERATOR WHIRLPOOL WRS312SNHW00 I replaced all the parts and tested unit. I told customer to wait 24 hours for it to cool.
WASHER MAYTAG MVWX655DW1 "SR#7724835024--I ran tests with tech line and unit is working properly at time of visit. Explain to customer make sure lid all the way down and not being lifted during mid cycle. Hinges appear to be fine not beant, striker and lid lock in good connection. Nothing wrong with lid itself."
DISHWASHER IKEA IUD8555DX1 8-4 error on orginal control board. I replaced the control and unit was draining and then stopped. Unit has a bad drain pump which goes with 8-4 error. Ordering new drain.; ordrng 1 WPW10531320 (drain pump)
WASHER WHIRLPOOL WFW9600TA00 Found unit to have outlet hose from dispenser to have came loose from dispenser. Secured and test unit tests - good.
DISHWASHER MAYTAG MDB4949SHZ0 "found unit is running properly and found no errors on diagnostics but motor is running very loud as if something is stuck in the motor that cant be removed, ordering sumpnot setting a r/s date customer is leaving town and will have someone here to meet me, customer will call us to set r/s date, still ordering part; ordrng 1 WPW10591570 (motor)"
REFRIGERATOR KITCHENAID KRFF507EWH01 Autherization# kk6f4k6dpl1----Unit needs a new harness and suport. Unit needs dethawed with towells down for 72 hours. ; ordrng 1 W11033168 (harness) and 1 WPW10389152 (support)
FREEZER WHIRLPOOL MRT311FFFZ00 installed new door and treated the gaskets with heat gun and closing sealing properly - tests good
REFRIGERATOR WHIRLPOOL WRS312SNHW00 WK36N00DPL1 I found evap is freezing over- fields been out 3 times.. Im replacing all parts ordering. 2 call count; ordrng 1 WPW10495967 (heater) and 1 W10911770 (harness) and 1 WP2315549 (motor evap) and 1 W11188039 (control)
REFRIGERATOR WHIRLPOOL WRT311FZDT01 "customer is not happy with the noise of the unit from the compressor, advised customer that all these sounds are completely normal and if she would like to exchange unit she will need contact the store for that called tech line to document file bruce advised he will document file working as designedSR#7724737268"
REFRIGERATOR MAYTAG MSD2351HES Found unit operating normally at this time cannot replaicate issue advised customer to call if it does it again.
COOKTOP WHIRLPOOL WEE750H0HZ1 Found unti to have a defective warming burner and switch and console need to order and replace.; ordrng 1 W11041453 (elmnt-surf) and 1 W10888698 (swtch-slct) and 1 W11290627 (cntrl-elec)
REFRIGERATOR WHIRLPOOL GI6FARXXB07 "installed new door and trays/pans, confirmed water working and all operations on ui/ice dispensing - tests goodAUTH WIOFXIOMPL2"
WASHER MAYTAG MVWB835DW3 "customer finding unit making an odd noises on agitation, ran diagnostics readingf8e6-water hazard error, confirmed drain is properly seated and draining properly adjusted the placement of unit and rotor assembly and verified with customer on agitation now working proeprly and she is satisfied - tests good"
REFRIGERATOR KITCHENAID KRMF706EBS00 Replaced main pcb and test unit tests - good.
WASHER MAYTAG MVWB835DW4 "UNIT MAKING VERY LOUD NOISES, TIGHTENED NUT ON WASHPLATE APPEARED TO BE SOMEWHAT LOOSE ALSO UNIT GOING OFF BALANCED WITH ONLY A SMALL AMOUNT OF ITEMS IN UNIT PER CUSTOMERS FINDINGS, FOUND UNIT PROPERLY LEVELED, ADDED CLOTHING AND RAN AND RINSE/SPIN CYCLE AND FOUND EXTREMEMLY WEAK SUSPENSION AND WILL NEED TO BE REPLACED ASWELL AS TUB AND GEARCASE; ordrng 1 W10811956 (gearcase) and 1 W10811960 (inner tub) and 1 spannerwrench (spanner wrench) and 1 w111303056 (suspension) and 1 W11032711 (washer) and 1 2man (2 man)"
WASHER MAYTAG MVWB865GW0 Found unit to have a defective water inlet valve replaced and test unit tests - good.
WASHER-TOP LOAD AMANA NTW4516FW1 Found unit to have a long drain error ran diagnostics test 3 manual and 2 auto as well as recalibrated unit appears to be working.
WASHER MAYTAG CANCEL Call did not get removed cancel this is a duplicate of ticket 807303.
REFRIGERATOR KITCHENAID KRMF706EBS01 Found unit to be short defrosting the freezer test 77 for defrost sensor is a pass need to order and replace main pcb.; ordrng 1 WPW10675033 (cntrl-elec)
DRYER WHIRLPOOL WED4616FW0 "Found unit to have a blown thermal fuse replaced from truck stock and test unit tests - good.; used 1 WP3392519 (FUSE, THERMAL) from stock"
WASHER MAYTAG MVWB765FW2 I replaced the lid on the washer.
OVEN WHIRLPOOL WFE525S0HT0 Replaced load hinge and test unit tests - good.
REFRIGERATOR WHIRLPOOL WRF535SWHB00 I heat up the gasket and formed it back so it could seal. I removed all the ice on the switch so the freezer light would come on.
DISHWASHER KITCHENAID KDTE334DSS0 Replaced defective and brittle wheels and test unit tests - good.
OVEN WHIRLPOOL WFE525S0HT0 Replqaced damaged hinge and reciever but still need load hinfge as well.; ordrng 1 WPW10299224 (hinge)
WASHER WHIRLPOOL WETLV27FW0 I replaced the pump wayer that was causing unit to leak and dryer supports
WASHER WHIRLPOOL WETLV27FW0 assisted 98 with repair
DISHWASHER KITCHENAID KDTE334DSS0 Replaced upper tracks and one lower wheel set. and test unit testsa - good but still need; ordrng 3 wpw10195417 (wheel)s
FREEZER WHIRLPOOL MRT311FFFZ00 "sealed freezer liner with sealant per tech line, found fridge door has foam protruding out on liner and found same issue on freezer door, customer would like doors reodered. Ship to customer; ordrng 1 lw10642758 (freeer door) and 1 lw10642552 (fridge door)"
WASHER WHIRLPOOL MVWC215EW1 "unit stuck in drain, half full tub of water, unable to bypass and run diagnostics until pump is replaced; ordrng 1 WPW10661045 (drain pump)"
WASHER MAYTAG MVWC565FW1 "customer finding unit working propely making an awful noise, plugged unit in and ran drain to empty tub, found no errors on diagnostics, ran auto cycle afterwards and found unit functioning properly on all sections of cycle, but made strange npise on spin cycle , found unit had debris under it hitting cam assembly. Cleared debris - tests good; used 1 W10921682 ("
WASHER WHIRLPOOL WETLV27FW0 AUtherization# wjmx5jmnl22man 2call count stackable washer and dryer- need 2 man to hold up washer to replace motor which is leaking. ALso needs new dryer motor and wheels.; ordrng 1 WP661600VP (motor-drve) and 1 WP3363892VP (pump-water) and 1 W11094983 (motor-drve) and 1 279640VP (pulley-idr) and 2 WPW10314173VP (support)s and 1 2man (2man)
DISHWASHER WHIRLPOOL WDF560SAFT2 Unit has a bad motor- ordering new motor; ordrng 1 W11306302 (control) and 1 W11085683 (motor)