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Local Reviews
for Jonesboro, GA
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Pearl - Jonesboro, GA
Outstanding technician
The service was great
Brian - Jonesboro, GA
The service person can in was well prepared and was able to fix the problem quickly
Great service
Alesia - Jonesboro, GA
In-&-Out On Time
Gerald - Jonesboro, GA
The Service tech arrived early then swiftly identified the problem with my Maytag wash machine. He made the unpleasant experience of having a broken machine pleasant by making a Quick Fix.
Great customer service
Jodi - Jonesboro, GA
My tech was very courteous and professional. She quickly figured out the problem and let me know what was causing it. She kept her distance and washed her hands upon arrival. Very pleasant experience in our new world today. I would give her 10 out of 10 stars.
great service, awesome tech and company
Delisa - Jonesboro, GA
brian is so courteous, kind, respectful, caring. worked very hard to be here on time, work with my families schedule, and care to get the job done. took alot of time, wasnt interested in and in and out thing. if you want great service, great people customer service, flamingo is the way to go.
On time and quickly identified the issue.
Sal - Jonesboro, GA
Excellent Service
Diana - Jonesboro, GA
Excellent
Harold - Jonesboro, GA
Bad customer service
Teresa - Jonesboro, GA
Horace B represented Flamingo unprofessionally. He was rude and argumentative. I will use Flamingo if they send a different representative in the event I need their services again.
Excellent Customer Service and Product Knowledge
Elizabeth - Jonesboro, GA
I was impressed with the resolution of my problem; and the knowledge of the appliance as well. Much more knowledge of how to get the most out of the dishwasher than the person who installed it.
Bettye
Bettye - Jonesboro, GA
Questionable value in service
John - Jonesboro, GA
Tech performed diagnostics on Maytag washer which he said did not indicate any problem, though machine did not complete cycles and left clothes floating at cycle end. Washer often froze between cycles; had to unplug to reset. Retailer replaced machine upon learning about these problems. Tech knowledge how to run diagnostics questionable, but he did point out that washer wasn’t level and together we fixed that.
Great Service
Audrea - Jonesboro, GA
The technician was very knowledgeable and explained everything. She fixed the problem quickly.
Arthur
Penny - Jonesboro, GA
Service was great and very and very Informative
Seth - Jonesboro, GA
Service was very good ,also very informative
Average
Edward & Juanita - Jonesboro, GA
n/a
Great service
Derland - Jonesboro, GA
Great guy, knew his work,
Freezer issues
Mike - Jonesboro, GA
Bryan was promp and professional.
Price VERY expensive
Mike - Jonesboro, GA
If I had known the total bill in advance, I wouldn't have gone through with it. When he said repair would be around $200 I thought that meant for everything. Then a timer was ordered for another $220. I can buy another fridge for less than that. But since he had already started, I told him to get the timer.
Nice lady
Cindy - Jonesboro, GA
GREAT SERVICE!
Benjamin - Jonesboro, GA
He was right on time and knew just what the problem was and it was fixed in no time. He was very nice and I would recommend him. Thanks again Bryon!
Fantastic Technician
Deborah - Jonesboro, GA
Fantastic service provided. Great communication skills. Her work is precise. Excellent worker. Very informative. Elisa knows her product.
Great service. Bryan was very polite and helpful.
Carmen - Jonesboro, GA
Great Service
Jacqueline - Jonesboro, GA
Great service
Sarah - Jonesboro, GA
Excellent service
Keith - Jonesboro, GA
Service Technician Experienced
Tabitha - Jonesboro, GA
Service call fees too expensive
Bryan T.
WASHER WHIRLPOOL WTW7120HW0 Complaint of not dispensing detergent or fabric softner. Cleared error for lid open. Found screw behind load and go dispenser preventing it seating properly. Removed screw and tested. unit now working as it should. Advised customer on feature on control that indicates fabric softner being used. Contacted Brian techline file # 7729780956 Customer did not sign due to covid 19 protocol Q1 no Q2 no
Bryan T.
DRYER WHIRLPOOL WED7120HW1 Complaint of error and not drying. Cleared open moisture sensor message. Checked sensor per tech sheet. Sensor checks good. Ran unit for 10 min. message for check venting appears. Unable to determine where unit vents outside. Advised customer to have venting cleaned leading outside. Customer did not sign due to covid 19 protocol Q1 no Q2 no
Bryan T.
DRYER WHIRLPOOL WED95HEDU0 Complaint of start button not working. Found thermal fuse blown. Replaced fuse from stock. Unit now working. Customer did not sign due to COVID 19 protocol Q1-no Q2-no ; used 1 Wp3392519 (Thermal fuse) from stock
Bryan T.
REFRIGERATOR AMANA ART104TFDW00 Installed new defrost timer and thermostat. Tested and unit is now working. Advised customer to allow 24 hours for normal temps. Customer did not sign due to covid 19 protocol Q1-no Q2-no
Bryan T.
REFRIGERATOR WHIRLPOOL WRX735SDHZ02 Complaint of RC freezing food and water not dispensing. Installed new filter customer provided. Water now dispensing. Advised on running 1 gallon of water through filter and how to adjust RC temps. Customer did not sign due to COVID 19 protocol Q1-no Q2-no
Bryan T.
DRYER AMANA NED4655EW1 Complain of dryer not working. Found door switch broken. New door switch needed. Customer did not sign due to COVID-19 protocol. Q1 no Q2 no ; ordrng 1 Wpw10237959 (Door switch)
Bryan T.
OVEN AMANA AGR5330BAS3 Complaint of oven not coming on. Found igniter getting 120volts but not responding. New igniter needed. Q1-no Q2-no customer did not sign due to COVID-19 protocol. ; ordrng 1 W11176454 (Igniter)
Bryan T.
REFRIGERATOR WHIRLPOOL WRS315SDHT01 Customer says unit is working as it should. I checked temperatures getting 35° in refrigerator and 0° in freezer. Unit is working as it should. Customer did not sign due to COVID-19 protocol. Q1- no Q2 no
Bryan T.
RANGE WHIRLPOOL WFE510S0HW1 Complaint of oven not working. Found L2 wires at terminal block burnt. Removed bad section of wire and added new terminal ends. Tested unit now working as it should. Q1- no Q2- no customer did not sign due to Covid-19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRS315SDHT01 Customer says unit is working as it should. I checked temperatures getting 35° in refrigerator and 0° in freezer. Unit is working as it should. Customer did not sign due to COVID-19 protocol. Q1- no Q2 no
Bryan T.
DRYER WHIRLPOOL MEDC465HW0 # mt4sst4apl1 Replaced cutt off and tested. unit now working as it should. Q-1 no Q2-no customer did not sign due to covid 19 protocol.
Bryan T.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 Replaced control board. Unit now working as it should. Q-1 no Q2-no customer did not sign due to covid 19 protocol.
Bryan T.
DISHWASHER KITCHENAID KDTE204GPS0 Complaint of tub filling over time. Found murky water in tub. New drain hose and water valve needed. Q-1 no Q2-no customer did not sign due to covid 19 protocol.; ordrng 1 WPW10545278 (drain hose) and 1 W11175771 (valve-inlt)
Bryan T.
WASHER MAYTAG MVWB855DC3 Replaced console and control. Calibrated and ran diagnostics. Unit is working as it should. Q1-no Q2-no customer did not sign due to Covid 19 protocol.
Dennis J.
DRYER MAYTAG MED5630HW1 Inspected unit and customers complaint of unit not drying very well taking multiple cycles found homes ductwork in adequate for unit customer will have to re-run ductwork or repair whats currently there unit checks all OK** customer did not sign due to COVID 19 protocol Q1 N Q2 N**
Bryan T.
WASHER MAYTAG MHW6630HW0 Complaint of clothes not fully spinning out and now unit not responding. Found UI only allowing unit to power on. Unpluged for 1 min and tested. Unit is now working. New UI and control needed. Q-1 no Q2-no customer did not sign due to covid 19 protocol.; ordrng 1 W11325572 (console) and 1 w11322883 (control)
Timothy H.
REFRIGERATOR WHIRLPOOL WRB322DMHV00 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint is that the unit isnt cooling properly. The evap has block of ice over high side of evap only. Compressor is hot condensor fan is running. The customer has restriction ordering Compressor and drier filter.; ordrng 1 W10507884 (COMPRESSOR) and 1 WPW10143759 (DRIER-UV)
Dennis J.
REFRIGERATOR WHIRLPOOL WRF535SWHZ02 "Inspected unit and customer complaint of unit making noise from filter, customer unsure if unit was consuming water at the time of noise. Water flow is excellent at this time. 2nd complaint of unit changing temps by its self, going to max setting issue has happened one time according to customer. Im currently able to adjust temps at any setting and currently staying at my selection. Unit currently checks all ok, no issues found. ** customer did not sign due to COVID 19 protocol Q1 N Q2 N**"
Timothy H.
N/A N/A WRB322DMHV00 "Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint, Arrived at the unit and installed part recommend by previous tech. Job complete."
Timothy H.
WASHER WHIRLPOOL n/a "Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint, Arrived at the customer home the customer complaint is that the unit still has suds in cloths. The customer doesn't use he detergent. I advised the customer that the unit is energy efficient and has to have he detergent higher concentration less suds. I tested the unit no error codes ujit is working properly. The customer had purchase receipt date 10-1-20 picture in quick pic"
Timothy H.
RANGE KITCHENAID KSEG950ESS2 Called the customer before arriving the customer answered no to q1 and q2. Arrived at the customer home the customer complaint. Arrived at the customer home the customer complaint said they had error code f1e2 ran diagnostics error wasn't there looked at tech sheet it recommended control replacement. I advised the customer that part is out of stock and could take 30 day. Unit is still working error code is intermittent.; schdld next appmnt for 10/28 WED !
David J.
RANGE KITCHENAID KSEG700ESS3 Customer complaint unit having deep scratches in cooktopFound some glass chips coming outunit will need cooktop the Customer did not sign due to COVID-19 protocol; ordrng 1 W10814036 (cooktop)
David J.
WASHER MAYTAG MVW6230HW0 Customer complaint unit not filling and giving F8E1 codeFound drain hose too far into house drain causing unit to siphon water out of tub corrected drain unit check all okay the Customer did not sign due to COVID-19 protocol
David J.
WASHER MAYTAG MVW6230HW0 Customer complaint unit not working when arriviing at the home found no codes on washer ran on auto test and drain and spin cycle unit check all okay the Customer did not sign due to COVID-19 protocol
David J.
RANGE MAYTAG MER8700DS1 installed bake element unit check all okay the Customer did not sign due to COVID-19 protocol
David J.
REFRIGERATOR WHIRLPOOL WRF560SEHZ00 customer complaint unit not dispneing water Found reservoir frozen and doors stuck open adjusted food and door unit will need reseroir the Customer did not sign due to COVID-19 protocol; ordrng 1 W10801011 (reservoir)
Bryan T.
RANGE WHIRLPOOL WFE320M0EB2 Found F9 error. Power at terminal block is correct. New control needed and ensure wiring at terminal block correct. Q1-no Q2-no Customer did not sign due to covid 19 protocol.w; ordrng 1 W11122555 (CNTRL-ELEC)
Bryan T.
WASHER WHIRLPOOL WTW6600SB2 "Replaced rotor, stator, and rps sensor kit. Diagnostics passed. Unit now ready for use. Q1-no Q2-no Customer did not sign due to covid 19 protocol."
Dennis J.
DRYER - ELECTRIC WHIRLPOOL LER4634EQ2 "inspected unit and customer complaint of unit not heating, found cycling thermostat shorted to ground, replaced element and thermostat kit, rechecked unit all ok*the Customer did not sign due to COVID-19 protocol*Q1 N Q2 N*; used 1 279838 (ELEMENT), and 1 279816 (CUTOFF-TML) from stock"
David J.
RANGE MAYTAG MER8700DS1 Customer complaint unit not heating Found unit to have blown bake element unit will need bake element ; ordrng 1 W10779716 (elmnt-bake)
David J.
REFRIGERATOR WHIRLPOOL WRS586FLDB01 Customer complaint unit frosted up again Found unit wil need harness the Customer did not sign due to COVID-19 protocol; ordrng 1 W11449066 (harness)
David J.
RANGE WHIRLPOOL WFG525S0HV1 installed ignitor and gasket unit check all okay the Customer did not sign due to COVID-19 protocol
Bryan T.
WASHER WHIRLPOOL WTW6600SB2 "Replaced control. Found stator cracked. New Rotor and stator needed. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol; ordrng 1 WPW10419333 (stator) and 1 280146 (rotor)"
Bryan T.
N/A N/A WED8100BW0 "Replaced thermal fuse. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
RANGE WHIRLPOOL WFC310S0ES3 "Replaced hinge. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
Bryan T.
WASHER WHIRLPOOL WTW4915EW2 2nd appliance. Complaint of mother board not working. Found control missing. Power cord is getting 118 volts. New control needed.
Bryan T.
WASHER MAYTAG MHW5630HW0 "Complaint of not finishing cycle. F8E1 F5E2 F0E5 Cleared errors and diagnostics passed. Found hot and cold lines reveresed. Corrected lines. Unit now working as it should. Q1 no, Q2 no the Customer did not sign due to COVID-19 protocol"
David J.
RANGE - ELEC WHIRLPOOL WFE510S0HS1 installed control unit check all okay the Customer did not sign due to COVID-19 protocol
David J.
OVEN WHIRLPOOL WFG525S0HV1 Customer complaint unit losing heat Found unit will need gasket and ignitor for bake the Customer did not sign due to COVID-19 protocol; ordrng 1 WP9758079 (igntr-oven) and 1 WPW10658354 (gaskt-door)
David J.
WASHER MAYTAG MVWB880BW0 Customer complainnt unit very loud during spin Found unit to have bad bearing unit will need tub Customer declining at this time the Customer did not sign due to COVID-19 protocol